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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Car hire
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Kid meals
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Evening entertainment
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Public Bath
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location in Tuxtla Gutiérrez
Comfortable Rooms and Dining Options
The hotel offers air-conditioned rooms with cable TV and private bathrooms. Guests can enjoy buffet and á la carte dishes at the on-site restaurant, which serves both local and international cuisine.
Convenient Amenities and Services
Hotel María Eugenia provides free Wi-Fi, onsite parking, and a 24-hour reception. Additional services such as airport transportation, massages, and laundry facilities are available for an extra fee.
Book your stay at Hotel María Eugenia now to enjoy a relaxing and convenient experience in Tuxtla Gutiérrez.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for MXN 130 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
El cochon super comodo 😍
La habitación es cómoda, la alberca y limpio
La atención de recepción deja mucho que desear, no dan soluciones, se atan en todo momento.
Location was OK. Our 2nd room was much better and matched our expectations.
We were there for 3 nights and the room on the 1st night was awful - it had seen much better days and really needs an upgrade. Terrible lighting, no reading lights by bed. Bathroom ceiling acoustic panels cracked and stained. It just felt grungy. One single sheet on the bed and with the a/c on it was too cold to sleep. There was 1 wall control for the a/c with 1 setting, just on or off. To open sliding balcony door meant sleeping with hot muggy air. We complained and were moved to a much better room for 2nd and 3rd night that looked like the photos with better lighting and regular a/c unit. It appears that some of the rooms have been remodeled, but others have not. If you stay there, I'd ask to see room first when you check in. Disappointing breakfast so we ate at a nice breakfast place we stumbled upon a couple of blocks away. Hotel breakfast charges extra for a coffee refill and extra for real milk. We have discovered that coffemate is the standard in the area and real milk is hard to come by.
La ubicación está muy bien, una hermosa vista en los cuartos que tienen balcón
La preferencia de la alberca
La habitación limpia.
La ubicación del lugar excelente!
El estacionamiento un poco descuidado
La amabilidad del personal
El personal atentos, cama cómoda
El espacio del cuarto
Un buen hotel,
Buen servicio
Excelente servicio
Los enchufes o conectores para recargar los teléfonos celulares están muy lejos de la cama,
El restaurante
Alberca un poco sucia
excelente ubicacion el personal super amable
las toallas algunas ya estan muy viejas y se rompen
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