Hotel de l'Opera Hanoi - MGallery

Hotels
MGallery
8.8 (359 reviews)
29 Trang Tien Street , Hanoi , vn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.01
The rooms were run-down, dark, and did not feel fresh.
Service
9.98
Staff were consistently described as wonderful, helpful, and welcoming.
Location
9.52
Hotel is centrally located and described as lovely, right in the heart of old Hanoi.
Room Quality
8.47
Rooms were described as spacious and well-finished, with well-defined features.
Amenities
9.5
Breakfast buffets were superb with varied choices; beautiful dining area.
Value for Money
7.46
High prices compared to the run-down state of some rooms.
Food and Beverage
9.51
Restaurant quality was good, with excellent breakfast offerings.
Overall Experience
8.98
Overall, guests had a lovely stay with minor issues affecting specific categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:16

Property Description

Luxurious 5-Star Accommodation
The iconic Hotel de l'Opera Hanoi - MGallery offers a luxurious 5-star experience just a stone's throw away from the famous Hanoi Opera House. The elegant rooms, inspired by 19th Century France, boast European-style designer furnishings and artistic feature walls. Each room is equipped with modern amenities including a flat-screen TV, free Wi-Fi, and lavish bathrooms with shower areas.

Convenient Location and Services
Situated a short walk from Hanoi’s Old Quarter, this stylish hotel provides easy access to the city's vibrant attractions. Additionally, with services like tour arrangements, car and bike rentals, and business facilities such as translation and free faxing, your stay is bound to be hassle-free.

Culinary Delights
Indulge in a gastronomic journey at Café Lautrec offering a variety of international dishes, or savor authentic Vietnamese cuisine at Satine. With exceptional dining options, your taste buds are in for a treat during your stay at Hotel de l'Opera Hanoi - MGallery.

Book now for an unforgettable stay at Hotel de l'Opera Hanoi - MGallery and experience luxury at its finest!

Important information:

Please note that renovation work will be carried out at the property from May to August 2025. Guests may experience some noise or light disturbances.

Dear Valued Guests,
We are pleased to share that Hotel de l’Opera – MGallery Hanoi will be undertaking a series of enhancements to elevate our guest experience. As part of our ongoing commitment to delivering exceptional service and luxury, the hotel will be undergoing renovations of our Pool, Fitness Centre and Harmonie Spa beginning Febuary 28, 2026, with a tentative completion date set for March 14, 2026.
These improvements are thoughtfully planned to preserve the hotel’s distinctive charm while introducing refreshed designs and upgraded facilities. While the areas will be temporarily inaccessible during this period, we are committed to minimizing disruption and ensuring that our services remain at the highest standards throughout the renovation.
We will continue to welcome guests during the renovation phase, with modified operations as needed.
We deeply value your continued support and partnership and will keep you updated with progress along the way.
Should you have any questions or need further clarification, please feel free to reach out to our reservations team at mai.vu@accor.com.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 359 reviews
Cleanliness: 7.01
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9.5
Value for Money: 7.46
Food and Beverage: 9.51
Overall Experience: 8.98
S
sharon solo_traveller bn
9
Stunning, fantastic location, amazing breakfast, surrounded by lovely shops
Pros:

It completely exceeded my expectations. Did not expect to arrive at such a grand, yet quaint hotel full of character from the moment i stepped into the main lobby. Situated along the heart of luxe boutiques, yet surrounded by local stores and eateries with beautiful identities. Breakfast was very hearty. Service was outstanding, staff were incredibly helpful. Room and bed were very comfortable. Walking distance to the Hoan Kiem lake, and theres a famed ice cream shop right across the street from the hotel that has preserved flavours from decades ago, making the area so vibrant at night.

Cons:

Cant say i had anything to dislike about the property at all.

2026-06-28 via Nuitee
T
TOMOYUKI couple jp
8
2026-06-23 via Nuitee
E
Elia solo_traveller br
8
2026-06-22 via Nuitee
A
Alejandro solo_traveller es
8
2026-06-21 via Nuitee
J
Jet17395847404 Friends getaway
10
Best location in town
Pros:

Very good service and the location is perfect.

2026-06-17 via Tripadvisor
E
Etienne solo_traveller fr
10
Pros:

Un vrai palace ! Je n’ai jamais eu une chambre si confortable, le lit est exceptionnel ! Personnel très attentioné et aimable. Tout est beau dans cet hotel, y compris la nourriture qui est excellente

2026-06-16 via Nuitee
A
Alexandre couple us
10
2026-06-10 via Nuitee
N
Nikhil_Rawat Family Mumbai, Maharashtra
10
Family visit to Hanoi
Pros:

Really comfortable hotel with nice sized room. Mr Tung at the concierge was quite helpful

2026-06-03 via Tripadvisor
P
Passenger50587571872 Family
10
Wonderful stay
Pros:

Exceptional stay at Hotel de l’Opera Hanoi!
Prime Location: Just steps away from the Opera House and Hoan Kiem Lake. Perfectly central yet peaceful.
Artistic Vibe: Stunning French colonial boutique design. The rooms are stylish, spotless, and incredibly comfortable with great attention to detail.
Flawless Service: The biggest highlight is the staff. From bellman to the front desk, everyone is incredibly professional, warm, and attentive to every request.
A perfect blend of luxury and charm in the heart of Hanoi. Highly recommended!

2026-06-01 via Tripadvisor
S
Salome couple ge
1
The worst service in whole asia
Cons:

The worst staff I have ever seen!!!!! 90% of rooms are overlooking inner courtyard!!! That is awful. So be careful not to get trapped by good reviews as I did. STAFF IS EVERYTHING BUT HELPFUL.. they required 1 room extra price just for changing the room with the view, as I am claustrophobic. I wrote in my special requests that I would cancel if there would not be the view. But they just blamed the reservation staff and that was it…

2026-05-28 via Nuitee
D
Dream32273121457 Family Sydney, New South Wales
10
Our stay was absolutely flawless
Pros:

An exceptional hotel that defines luxury through its impeccable service and elegant atmosphere. The rooms were incredibly spacious and offered a level of comfort that exceeded all our expectations.

2026-05-25 via Tripadvisor
H
Helmut couple at
10
Es wurde allen Vorstellungen gerecht
Pros:

Frühstück exzellent, Personal ebenso, Betten toll, Lage sehr gut-

2026-05-24 via Nuitee
V
v_quanganhp2026 Solo travel Sweetwater, Texas
10
Friendly staffs
Pros:

What a beautiful hotel with prime location in the central heart Hanoi. The staff are amazingly professional and dedicated especially the reception and concierge. I feel really happy and will always come back to this hotel whenever i have the chance to visit Hanoi.

2026-05-23 via Tripadvisor
T
Tuấn couple vn
8
Nếu không vì vị trí đẹp thì không phải là nơi mình lựa chọn khi ở Hà nội
Pros:

Vị trí thuận tiện , không gian đẹp .

Cons:

Máy lạnh hời ồn.
Nhà vệ sinh không phù hợp , chỗ xí bệt chật chội quá!. Nhà tắm đứng quá thường , không phù hợp với đẳng cấp 5 sao!.

2026-05-23 via Nuitee
J
jolien857 Business Sydney, New South Wales
10
Great hotel for good value
Pros:

Great hotel in great location. Amazing service and probably the best breakfast. Staff went above and beyond

2026-05-22 via Tripadvisor
G
Gerdi solo_traveller ee
10
2026-05-22 via Nuitee
N
NorthStar15792836068 Friends getaway
10
Best 5 star hotel in central area
Pros:

Great location with easy access to everything. The staff were warm, professional, and attentive throughout the stay. Exceptional restaurant with delicious food and a memorable dining experience.

2026-05-20 via Tripadvisor
E
Eyck couple hk
9
2026-05-16 via Nuitee
3
370remib Family
10
WONDERFULL
Pros:

I used service of Lautrec restaurant. Simply deicious!! Very great wrelcoming. Thanks Mr Quan and all team for the wonderfull experience!!

2026-05-10 via Tripadvisor
D
Dónal couple lu
8
Great little hotel in a good location.
Pros:

Great little hotel with a lovely relaxing pool. Staff were excellent.

Cons:

Big screen in dining room

2026-05-01 via Nuitee