Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful property
Cons:
Noise disturbances
Value for some meals could be improved

Categories

Cleanliness
9.26
Rooms were neat and well-maintained.
Service
9.73
Excellent service throughout the stay, staff were friendly and helpful.
Location
9.27
Wonderful location, perfect for experiencing the quiet side of Cape Town.
Room Quality
8.72
Rooms were comfortable, but some had issues like noise.
Amenities
9.25
Beautiful garden, pool area, and various amenities available.
Value for Money
8.71
Overall perceived as expensive, with mixed reviews on food value.
Food and Beverage
9.26
Breakfast and dinner were highly praised, but some meal issues noted.
Overall Experience
9.43
Overall a wonderful stay with just minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:10

Property Description

Luxurious Accommodation: Indulge in air-conditioned rooms with modern amenities and stunning views, ensuring a comfortable stay.

Culinary Delights: Enjoy a variety of dining options including African, European, and South African cuisine, with special dietary requests catered to.

Relaxation and Recreation: Unwind at the sauna and terrace, or explore nearby activities such as hiking, promising a memorable experience.

Experience luxury and tranquility at Palm House Boutique Hotel and Spa. Book now for an unforgettable stay in Cape Town.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Location

Guest Reviews

9.2
Based on 308 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
M
Maxine • couple • za
9
An amazing breakaway from city life. You feel like you've been transported into another time.
Pros:

I was so pleasantly surprised. I didn't have massive expectations, and from the moment we walked through the door, all of the staff was so professional and so helpful. Our room was beautiful, large, clean, with a nicely stocked mini bar, loads of tea and coffee in the room as well, and a nice big bathroom.

The restaurant really blew me away. We had dinner there, and it was super tasty, and the breakfast the next morning was so generous. You got a little stand with croissants and fruit, and you still got to have a whole other breakfast that you could order off the menu.

Overall, we are already planning to go back on a little romantic staycation.

Cons:

Nothing really. Maybe the room decor wasn't quite to my personal taste, but that's just a personal preference. It was clean and modern and nice.

2026-06-19 • via Nuitee
R
Roche • solo_traveller • za
8
2026-06-11 • via Nuitee
C
Carol • couple • za
10
Luxury and style and excellence 🤩
Pros:

I loved EVERYTHING !! The luxury.. attention to detail… the wonderful attentive staff.. the food… the amazing owner Max Jong that is a delightful charming host… 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩Ten Stars and more !!!! Will definitely return ❤️A hidden Gem of Cape Town🥰

2026-05-24 • via Nuitee
A
Ashley Coetsee • couple • gb
10
Fantastic time at Palm House
Pros:

Everything was exceptional, highlight of our trip. Had a wonderful dinner at De Tafel, food is amazing and the staff are lovely and attentive, educating us on each course. Hotel is beautiful and the room was really comfortable.

2026-05-21 • via Nuitee
E
Ed • couple • za
10
2026-05-20 • via Nuitee
J
Jani • couple • za
8
Will definitely be back as it was value for money and great location
Pros:

Breakfast was delicious and nice options

Cons:

There was just a very strong smell of cooked duck in our room after the dinner service.

2026-05-18 • via Nuitee
A
Anlen • family_with_children • za
9
2026-05-16 • via Nuitee
H
Hendri • solo_traveller • za
10
2026-05-13 • via Nuitee
S
Saarah • couple • za
9
Would love to come back
Pros:

The place was beautiful and the staff were very accommodating and attentive.

Cons:

Nothing. Not central but close enough to all tourist attractions

2026-04-30 • via Nuitee
Y
Yang • family_with_children • nl
10
2026-04-30 • via Nuitee
S
Sarah • couple • de
9
2026-04-27 • via Nuitee
J
Jonas • solo_traveller • se
10
2026-04-27 • via Nuitee
M
Marlene • couple • at
10
Immer ein Aufenthalt wert!
Pros:

Ein wirklich wunderschönes Hotel, mit ausgesprochem netten und engagierten Personal! Das Essen ist fantastisch, die Zimmer sind top und das Spa Angebot ebenfalls! Absolute Empfehlung!!

Cons:

Alles war wunderbar!

2026-04-21 • via Nuitee
S
Sara • family_with_children • gb
10
The team managed to really make our last 24 hrs in Cape Town special.
Pros:

Beautiful grounds and welcoming staff.

2026-04-17 • via Nuitee
J
Juliane • family_with_children • de
10
2026-04-17 • via Nuitee
L
Liesl • solo_traveller • za
10
2026-04-13 • via Nuitee
L
Luzaan • family_with_children • za
9
2026-04-08 • via Nuitee
M
Matt • couple • gb
10
Gorgeous Hotel close to Constanta Wineries
Pros:

The gardens and outdoor living

Cons:

Nothing

2026-04-08 • via Nuitee
Q
Qiang • solo_traveller • za
9
2026-04-07 • via Nuitee
K
karen • solo_traveller • be
10
Heel goed prijs kwaliteit
Pros:

De ligging en de rust

Cons:

Niets

2026-04-06 • via Nuitee