Craven Hotel

Hotels
4.5 (4203 reviews)
10-11 Craven Terrace , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Cons:
Cleanliness issues
Room quality inadequate

Categories

Cleanliness
2.25
Numerous complaints about the cleanliness of the rooms and facilities.
Service
7.25
Staff were described as helpful in some reviews, but overall service evaluations were mixed.
Location
8.25
Convenient location noted positively by several guests.
Room Quality
2.75
Many reviews highlighted issues such as small rooms, uncomfortable beds, and outdated facilities.
Amenities
3.25
Limited amenities mentioned with frequent usage complaints.
Value for Money
3.25
Concerns raised about the quality relative to the price charged.
Food and Beverage
4.25
No specific mentions; assumed standard for this hotel type.
Overall Experience
4.75
Overall expectation not met as significant issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:11

Property Description

Convenient Location near Hyde Park
Located just a minute away from the renowned Hyde Park, Park Avenue Inn Craven London Hyde Park offers a prime location for your stay in London. With easy access to the lush greenery and recreational activities in the park, you can enjoy a relaxing retreat amidst the bustling city.

Modern Amenities and Services
Enjoy the convenience of a 24-hour reception and complimentary Wi-Fi during your stay at our 3-star hotel. All our rooms are equipped with a TV set and complimentary toiletries, ensuring a comfortable and enjoyable experience for our guests.

Easy Access to Popular Attractions
Situated within a short walk from Lancaster Gate Underground Station and Paddington Rail Station, our hotel provides easy access to iconic landmarks such as Oxford Street, Buckingham Palace, the British Museum, and the Royal Albert Hall. Immerse yourself in the rich culture and history of London during your stay at Park Avenue Inn Craven London Hyde Park.

Book your stay now at Park Avenue Inn Craven London Hyde Park for a memorable experience in the heart of London.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.5
Based on 4203 reviews
Cleanliness: 2.25
Service: 7.25
Location: 8.25
Room Quality: 2.75
Amenities: 3.25
Value for Money: 3.25
Food and Beverage: 4.25
Overall Experience: 4.75
E
Ercument couple gb
1
2026-07-04 via Nuitee
R
Roger solo_traveller mt
2
Pros:

Location, very friendly, helpful staff

Cons:

Room had not been prepared when I arrived late evening, night manager had to clean and prepare while I had to wait, bath mats not provided, no cooling/fan, interior of the room/hotel didn't appear to have been cleaned/maintained for years, shower rose was filthy (though a good shower). Internet didn't work first night. I believe there were bed bugs - I mentioned to the front desk and showed him the marks on my body.

2026-07-04 via Nuitee
C
Cansu solo_traveller gb
3
2026-07-03 via Nuitee
A
Amy solo_traveller gb
2
Pros:

Guy in reception was friendly

Cons:

Wasn't clean. Room looked very different to picture. No hot water first night and either scalding or freezing on last morning. Very tired. Noisy as opposite a hostel. One of the spot lights wouldn't fully go off at night.

2026-07-02 via Nuitee
I
Imer couple gb
3
It wasn’t the room I booked on Booking.com. It was a filthy ground floor disabled room no. G101 :-((
Pros:

Location only.

Cons:

Room, Shower room, Cleanness, No Air Conditioning etc.

2026-07-02 via Nuitee
J
jason solo_traveller gb
3
2026-07-02 via Nuitee
E
Enia couple gb
1
Pros:

Location

Cons:

It was dirty, ceiling leaking and no towels

2026-07-02 via Nuitee
R
Rodrigo solo_traveller dk
1
2026-06-30 via Nuitee
J
Johnny couple gb
1
Cons:

The room smelled of mould the carpet was damp and the walls had dirty marks. The lift took us down to the basement but we had to use stairs to go to ground floor. The room lacked facilities such as kettle, hairdryer and cups. We would not stay in this hotel again

2026-06-30 via Nuitee
G
GEORGE couple gb
4
Cons:

The bed and the shower

2026-06-30 via Nuitee
L
Lærke solo_traveller dk
1
Tjekket ind, fik et kælder værelse som var klamt værelse med skimmelsvamp. Spurgte efter et nyt værelse men det kunne ik
Cons:

Der var skimmelsvamp på værelset, og det var virkelig klamt og fugtigt, selv håndklædet var fugtig/vådt. Kunne ikke trække vejret ordentlig, der ned grundet til min astma.

Der var også pletter over alt på værelset, virkelig virkelig dårligt oplevelse.

2026-06-29 via Nuitee
P
Patricia solo_traveller ie
1
HORROR HOTEL
Pros:

There was nothing to like about this hotel it was honestly something you would see in a horror film. It was grim. Between the smell of death in the rooms to the lack of basic facilities in the room. Also if your planning on staying here take your own fan and iron / hairdryer /kettle/soap and an exta bulb and an extension lead and any other basic stuff you might need as it definitely isn't provided by the hotel. We check out at 6am as we couldn't bear it any longer. Also there is one room key provided and its the only copy for that room so ensure you don't loose it or you will be kicking the door down to get in.

Cons:

I didn't like the hotel it was a total shit hole. It should be closed down its not fit for purpose. The staff were unhelpful and honestly seemed like they hated life and themselves. They had just given up on the hotel. There was a constant smell coming from every room between the bad decor and the bad layout of the hotel a total horror show. Dont even get me started on the lack of facilities in it. There was no Air-conditioning 1 plug socket in the room. A shower that was so small you couldn't get tuned in it. Never mind the smell of death that came from the sink plug. Then it got better with a window that opened 3% of the way, never mind the mold growing on it that was an inch tall.

2026-06-29 via Nuitee
D
Debbie solo_traveller ie
1
Pros:

The location to hyde park was perfect.

Cons:

It was absolutely filthy, staff were not very helpful.

2026-06-29 via Nuitee
R
Richard solo_traveller gb
3
Extortionately over priced.
Pros:

Location

Cons:

£250 for the most basic room I’ve stopped in for years.
No kettle, hair dryer, complimentary water, 2 coat hangers,

Room was like a sauna, no air con or fan.

2026-06-28 via Nuitee
S
Shirley couple ie
1
Pros:

Location

Cons:

Dirty, ants in bedroom, walls mouldy.

2026-06-28 via Nuitee
A
Alessio solo_traveller gb
4
2026-06-25 via Nuitee
A
Ahmed solo_traveller gb
2
2026-06-25 via Nuitee
E
Elisabet family_with_children se
2
Pros:

Läget och trevlig personal.

Cons:

Bodde i källaren, luktade mögel och var fuktigt. Fläckar i taket och på heltäckningsmattan. Sängen var som en hängmatta.

2026-06-25 via Nuitee
L
lara solo_traveller it
3
Sporco e trascurato.
Pros:

Vicinissimo a hyde park.

Cons:

Moquette a terra sporca.
Muri sporchi.
Frigobar in camera sporco all'interno, del nero di sporco proprio, non la dimenticanza di 2 volte.
Pigna della doccia rimasta in mano al primo uso.
In bagno nessuna finestra e aspirazione forzata inattivatibile, perché non collegata alla luce e nessun altro pulsante presente.
Ci hanno anticipato che avremmo potuto lasciare i bagagli prima del checkin ma hanno omesso che sarebbe stato a pagamento.

2026-06-25 via Nuitee
F
Francis solo_traveller ie
2
Pros:

Location

Cons:

Very small bedrooms. Very, Very small unsuite. Very run down. VERY DIRTY.

2026-06-24 via Nuitee