Craven Hotel

Hotels
4.5 (4174 reviews)
10-11 Craven Terrace , London , gb

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Cons:
Cleanliness issues
Room quality inadequate

Categories

Cleanliness
2.25
Numerous complaints about the cleanliness of the rooms and facilities.
Service
7.25
Staff were described as helpful in some reviews, but overall service evaluations were mixed.
Location
8.25
Convenient location noted positively by several guests.
Room Quality
2.75
Many reviews highlighted issues such as small rooms, uncomfortable beds, and outdated facilities.
Amenities
3.25
Limited amenities mentioned with frequent usage complaints.
Value for Money
3.25
Concerns raised about the quality relative to the price charged.
Food and Beverage
4.25
No specific mentions; assumed standard for this hotel type.
Overall Experience
4.75
Overall expectation not met as significant issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:11

Property Description

Convenient Location near Hyde Park
Located just a minute away from the renowned Hyde Park, Park Avenue Inn Craven London Hyde Park offers a prime location for your stay in London. With easy access to the lush greenery and recreational activities in the park, you can enjoy a relaxing retreat amidst the bustling city.

Modern Amenities and Services
Enjoy the convenience of a 24-hour reception and complimentary Wi-Fi during your stay at our 3-star hotel. All our rooms are equipped with a TV set and complimentary toiletries, ensuring a comfortable and enjoyable experience for our guests.

Easy Access to Popular Attractions
Situated within a short walk from Lancaster Gate Underground Station and Paddington Rail Station, our hotel provides easy access to iconic landmarks such as Oxford Street, Buckingham Palace, the British Museum, and the Royal Albert Hall. Immerse yourself in the rich culture and history of London during your stay at Park Avenue Inn Craven London Hyde Park.

Book your stay now at Park Avenue Inn Craven London Hyde Park for a memorable experience in the heart of London.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.5
Based on 4174 reviews
Cleanliness: 2.25
Service: 7.25
Location: 8.25
Room Quality: 2.75
Amenities: 3.25
Value for Money: 3.25
Food and Beverage: 4.25
Overall Experience: 4.75
F
Faust extended_group gb
2
Pros:

It was warm and not wet, that's literally the best I can do, I was off the street. The sheets were clean...I hope.

Cons:

There was black mould in the bathroom, no toilet paper, we found a half drank can of beer on the bedside table, there was green mould growing out of the bed side table, a mysterious stain on the floor, the wall outlets produced a spark when I plugged things in, or they just didn't work, the smoke detector was literally just dangling there.

2026-06-06 via Nuitee
L
Lesley solo_traveller au
1
Stay away from this place
Pros:

I like the location

Cons:

The room was a health hazard, moldy bathroom. Dirty toilet, smelly flee ridden carpet. The tv didn't work reported it on my first night was told it would be fixed the next day.. 3 days later and still no tv. You were not supplied any bathroom soaps. And only one towel. The bathroom was only small and the toilet and basin got soaked. Floor was very slippery. Bed was really uncomfortable and pillows about an inch thick and smelly and old. I had things bitting me all night I'm sure it was flees or bedbugs. If you want to stay save your money and spend a bit extra on a clean place. Don't be like me and not read the reviews until you book in...

2026-06-06 via Nuitee
M
María couple es
3
Para dormir esta bien, pero nada mas
Pros:

La ubicacion

Cons:

La habitación estaba bastante sucia, la moqueta llena de residuos rojos.
La cama era muy incomoda.
El baño enano y sucio.

2026-06-05 via Nuitee
A
Arthur solo_traveller gb
3
2026-06-03 via Nuitee
T
TAKANO couple jp
3
日本で言うと訳あり格安ホステル
Pros:

ケンジントン地区の落ち着いた街並みにあり立地はいい。
連泊する場合バスタオルは言えば変えてもらえる(毎日ではない)

Cons:

設備が全て古い
部屋の床は所々凹んでいて床が抜けないから心配になる
クーラー、冷蔵庫、ケトル、スリッパ、歯ブラシなど設備やアメニティはほぼない
(バスタオルとシャワージェルがあるだけ)
ヨーロッパの異常気象でかなり高温の寝苦しい中過ごした。
調べたところクーラー付きの部屋がありそうだったが変更はできないと言われた。

2026-06-01 via Nuitee
R
Raja shah redza couple my
10
Pros:

Good. Value for money

Cons:

Nothing

2026-06-01 via Nuitee
Y
Yonas solo_traveller us
7
2026-05-30 via Nuitee
F
francis solo_traveller at
1
2026-05-29 via Nuitee
M
Mariam B I solo_traveller gb
10
2026-05-29 via Nuitee
M
Mohd solo_traveller om
3
2026-05-29 via Nuitee
V
Vanessa solo_traveller gb
7
Pros:

Quiet room located nearby Hyde park

Cons:

The room was very essential with a tiny toilet

2026-05-29 via Nuitee
G
George solo_traveller gr
8
2026-05-26 via Nuitee
Y
Yuan solo_traveller cn
2
Terrible and unhappy
Pros:

The location is excellent.

Cons:

I think my room is probably the same type as the one next to it—double bed with a bathroom. But why is the neighboring room twice as big as mine? I can't even open my suitcase properly. Also, the bathroom is terrible: cramped and with a clogged drain. It takes three minutes for water to drain after showering, and there's no air conditioning, making it extremely hot and stuffy.

2026-05-26 via Nuitee
A
Alshukaili solo_traveller om
1
FIND A BETTER HOTEL THAN THIS .
Pros:

Nothing at prefer to sleep on the grass rather than waist money here. I made a mistake booking this hotel i was in hurry and I saw three star hotel, it should be 3 star hotel standards unfortunately it doesn’t deserve any stat. Many hostels in London are way better than this hotel.
NOT RECOMMENDED AT ALL.

2026-05-26 via Nuitee
V
Verónica couple es
6
2026-05-25 via Nuitee
A
Annah solo_traveller gb
1
Diaspointed
Cons:

Not clean my room had poo stains and the sink and shower was not cleaned at all

2026-05-25 via Nuitee
A
Annah solo_traveller gb
1
2026-05-25 via Nuitee
A
Andreea-Diana solo_traveller gb
1
D9n't go for longer than the night or if you don't have a choice
Pros:

The location was good, easy access to metro stations.

Cons:

The room was covered in dust, very small and with no air conditioning ( outside were 30c so very hot, impossible to sleep or stay in). The bed was licated somehow under the window, right into the wall. The en-suite was the size of a broom closet.
The only thing that seemed alright is that the staff was polite and helpfull.

2026-05-25 via Nuitee
A
Alonso Torres solo_traveller es
1
2026-05-24 via Nuitee
R
Richard solo_traveller gb
5
2026-05-20 via Nuitee