York Pavilion Hotel, BW Signature Collection

Hotels
•
Sure Hotel Collection by Best Western
7.8 (5051 reviews)
Main Street , York , gb

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value for money
Cons:
Room quality concerns
Inconsistent food quality

Categories

Cleanliness
7.44
Some reviews mentioned good cleanliness, but also mentioned average food quality which could indicate cleanliness issues.
Service
8.41
Many reviews highlighted friendly and helpful staff.
Location
8.45
Multiple reviews stated that the location is convenient with good access to the town.
Room Quality
6.9
Some guests had complaints about room quality being poor.
Amenities
7.93
Good amenities were mentioned, although some guests found breakfast items underwhelming.
Value for Money
8.39
Reviews frequently indicated that the hotel offers excellent value for money.
Food and Beverage
6.94
Several reviews mentioned food quality as average or overpriced.
Overall Experience
7.91
General sentiment was positive, with many guests expressing satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:22

Property Description

Indulge in Tranquility and History

Luxurious Bedrooms and Charming Gardens

At York Pavilion Hotel, experience a range of individually designed bedrooms, from standard to four-poster options, all equipped with modern amenities for your comfort. Relax in the hotel's two courtyard gardens or unwind in the cozy lounges by the open log fire.

Delightful Dining and Convenient Location

Enjoy local specialties and afternoon teas at the hotel's bar, or opt for bar snacks and pizza. With a park and ride service at your doorstep, explore the historic city of York while reveling in the peaceful ambiance of a country house setting.

Explore and Unwind

Embark on scenic walks along the river bank or take a short stroll to the old city. Fulford Golf Club and York University are a quick drive away, offering convenient leisure options. Don't miss the chance to add a delicious breakfast before your stay for a perfect start to your day.

To experience the charm and convenience of York Pavilion Hotel, book your stay now!

Important information:

The car park is limited to 40 spaces for 63 rooms and available for GBP 15.00 per night. Breakfast is available on arrival for GBP 15.95 per person, otherwise breakfast will be charged at GBP 19.95 if taken on the day.

There is a GBP 25 allowance per person per night in the restaurant, excluding drinks, for all half-board included bookings.

Meals are available from Monday to Saturday 12:00-20:45 in Langton's.

The Sunday lunch menu is available every Sunday from 12:00-20:00 along with the daily specials.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £15 per person per stay when using an available cot.
    Children up to and including 12 years old stay for £40 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 5051 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 7.91
J
Jennifer • family_with_children • us
8
2026-05-23 • via Nuitee
I
Ilia • solo_traveller • gb
7
Nice place to stay with gorgeous outside garden
Pros:

The garden is very nice

Cons:

It is quite old fashioned, which is fine, but some items were not in the best condition at all, especially in the bathroom.

2026-05-23 • via Nuitee
A
Alastair • couple • gb
9
Delightful hotel in lovely setting makes it worth our repeat customer
Pros:

Quirky and period features. Good outside areas

Cons:

Additional charges for parking for already paying guest seems like profiteering

2026-05-23 • via Nuitee
C
Chris • solo_traveller • gb
9
Charming hotel,.loved it
Pros:

Hotel has a lot of charm and a great feel to it. Some would say the decor is a bit dated but it's a beautiful old building, and the outdoor areas are lovely. Clean and comfortable rooms. Excellent breakfast. A bit short staffed in the evening but staff were all very friendly and helpful.

Cons:

Trying to charge £15.for residents to park one night in the car park leaves a sour taste. Specially as the charge is not at all obvious when you book. I just parked on the road instead.

2026-05-23 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Looking a little dated needing a bit of an update paint ect

2026-05-21 • via Nuitee
P
Pathirathna • solo_traveller • gb
10
Pros:

The room and the staff was lovely.

2026-05-21 • via Nuitee
B
Breanna • couple • us
8
Pros:

The gardens are beautiful and the room comfortable and clean. Breakfast is very good and plenty of options. Staff were great. Enjoyed our stay

Cons:

The internet in the rooms was pretty bad. It kicks you off or losses signal often. It’s ok for scrolling your phone but I wouldn’t recommend using it to try do research and bookings on. Or to go into a common area to have better speed. Beds were a little harder than normal but half of our party didn’t mind it.

2026-05-20 • via Nuitee
D
DAVID • solo_traveller • gb
9
Pros:

Location & very quiet.

Cons:

A little tired in places but overall very nice.

2026-05-20 • via Nuitee
M
Maureen • extended_group • gb
4
A disappointing stay which means we won't be returning
Pros:

The staff were friendly polite and efficient.

Cons:

The hotel has tired decoration....the cleanliness of the room was lacking attention to detail ie. bed sheets not fitted properly. Car parking is extremely tight especially if you have a larger vehicle.
The bar area seats were marked .

2026-05-18 • via Nuitee
K
Keith • couple • gb
8
2026-05-18 • via Nuitee
H
Helen • solo_traveller • gb
5
Pros:

Garden and breakfast

Cons:

Single beds in wheelchair accessible room were a bit narrow.

2026-05-18 • via Nuitee
P
Paul • solo_traveller • gb
10
Highly recommended, you will not be disappointed.
Pros:

Fantastic hotel, a mix of old and new. It is located on the No7 Bus route n Fulford around 30 minutes walk into the heart of York. No 7 bus can be picked up from the train station, if you're driving the hotel has ample safe parking. Room was lovely very good size and had on-suite bathroom. Breakfast is the full works, fruit, cheeses, cold meats, cereal, yoghurts or if you prefer a selection of hot food. Nothing to fault for me.

Cons:

Nothing everything was as you'd expect, premium hotel.

2026-05-18 • via Nuitee
E
Eric • couple • gb
2
Fancy furniture and a good breakfast don't make up for lack of sleep, our visit to York was spoiled
Pros:

Good breakfast

Cons:

We booked a superior king sized room, but what we got was two single beds pushed together with a duvet that didn't actually cover the bed. My wife complained and we were told there wasn't a suitable duvet available so we were given a single duvet to use in conjunction with the one we had, it made sleeping awkward.
We didn't actually get any sleep anyway and we slept on top of the duvets, the room was extremely hot, there was no means of controlling the heat and the windows were restricted so they could not be opened sufficiently.

2026-05-18 • via Nuitee
C
Claire • solo_traveller • gb
10
Pros:

Very friendly and helpful staff 😊

Cons:

It was all good 👍

2026-05-17 • via Nuitee
D
Diane • extended_group • gb
10
2026-05-17 • via Nuitee
D
dawn • solo_traveller • gb
10
2026-05-16 • via Nuitee
D
Diane • extended_group • gb
10
Loved it
Pros:

Love this hotel we come here every year and every year it exceeds the last. From the rooms, beds, pillows, delicious breakfast and amazing staff especially Jessica. Can't wait for next year thank you for the fabulous stress free stay x😁😁😁

Cons:

Everything was excellent

2026-05-16 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-05-15 • via Nuitee
M
Mike • couple • gb
8
Good hotel for races or York visit
Pros:

Hotel in great location for races and on bus route to York centre
Breakfast very good

Cons:

Shower over bath ok but not great shower itself not good

2026-05-15 • via Nuitee
P
Paul • solo_traveller • gb
7
2026-05-15 • via Nuitee