York Pavilion Hotel, BW Signature Collection

Hotels
•
Sure Hotel Collection by Best Western
7.8 (5181 reviews)
Main Street , York , gb
+44 7897 031134

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value for money
Cons:
Room quality concerns
Inconsistent food quality

Categories

Cleanliness
7.44
Some reviews mentioned good cleanliness, but also mentioned average food quality which could indicate cleanliness issues.
Service
8.41
Many reviews highlighted friendly and helpful staff.
Location
8.45
Multiple reviews stated that the location is convenient with good access to the town.
Room Quality
6.9
Some guests had complaints about room quality being poor.
Amenities
7.93
Good amenities were mentioned, although some guests found breakfast items underwhelming.
Value for Money
8.39
Reviews frequently indicated that the hotel offers excellent value for money.
Food and Beverage
6.94
Several reviews mentioned food quality as average or overpriced.
Overall Experience
7.91
General sentiment was positive, with many guests expressing satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:22

Property Description

Indulge in Tranquility and History

Luxurious Bedrooms and Charming Gardens

At York Pavilion Hotel, experience a range of individually designed bedrooms, from standard to four-poster options, all equipped with modern amenities for your comfort. Relax in the hotel's two courtyard gardens or unwind in the cozy lounges by the open log fire.

Delightful Dining and Convenient Location

Enjoy local specialties and afternoon teas at the hotel's bar, or opt for bar snacks and pizza. With a park and ride service at your doorstep, explore the historic city of York while reveling in the peaceful ambiance of a country house setting.

Explore and Unwind

Embark on scenic walks along the river bank or take a short stroll to the old city. Fulford Golf Club and York University are a quick drive away, offering convenient leisure options. Don't miss the chance to add a delicious breakfast before your stay for a perfect start to your day.

To experience the charm and convenience of York Pavilion Hotel, book your stay now!

Important information:

The car park is limited to 40 spaces for 63 rooms and available for GBP 15.00 per night. Breakfast is available on arrival for GBP 15.95 per person, otherwise breakfast will be charged at GBP 19.95 if taken on the day.

There is a GBP 25 allowance per person per night in the restaurant, excluding drinks, for all half-board included bookings.

Meals are available from Monday to Saturday 12:00-20:45 in Langton's.

The Sunday lunch menu is available every Sunday from 12:00-20:00 along with the daily specials.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £15 per person per stay when using an available cot.
    Children up to and including 12 years old stay for £40 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 5181 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 7.91
D
Debbie • solo_traveller • gb
10
Pros:

Brilliant location and beautiful hotel

Cons:

Very helpful when booking

2026-07-25 • via Nuitee
B
Brian • solo_traveller • gb
3
Pros:

Location

Cons:

Original room was very very damp with dehumidfier which was full and stopped bad damp smell

2026-07-25 • via Nuitee
I
Izzet • extended_group • gb
8
Charming and unique hotel, offering a comfortable stay and a great base for exploring York.
Pros:

I loved the uniqueness of the hotel - it felt like stepping back in time in a wonderful way. The decor is very classic and traditional, no two rooms are the same. The staff were super friendly and helpful.
The rooms are comfortable and clean. They are equipped with an iron, hairdryer, tea & coffee facilities. The bathroom was clean with a great shower and a bath, shower gel is provided and towels were replaced daily.
Breakfast was included with our stay and the options were fantastic. You could order from the menu anything from a full breakfast to scrambled eggs on toast or help yourself to the continental choices such as fruit, cereal, yogurts and pastries. They were also able to cater a selection of choices for a member of our group who is gluten intolerant.
The hotel is located about 1.6 miles from the city so a 35 minute walk - the walk itself is along a straight road so very direct or you could choose the scenic route along the river which took slightly longer. Alternatively, if you didn't want to walk, the bus stop is located directly opposite the hotel and the buses run every 10 minutes.

Cons:

The parking charge was unexpected, and not clear at the time of booking through booking.com. On arrival, we were told that there was a charge of £15 per night - as we stayed for multiple nights, this was an unexpected additional cost. Suggestion would be that a discount is offered for multiple nights stay.
They do offer a parking discount for Blue Badge holders.

2026-07-25 • via Nuitee
G
gaye • solo_traveller • au
10
2026-07-24 • via Nuitee
M
Maureen • couple • gb
10
2026-07-23 • via Nuitee
A
Amy • solo_traveller • gb
8
2026-07-23 • via Nuitee
A
Andrew • couple • gb
3
2026-07-23 • via Nuitee
G
Gayle • couple • gb
10
Comfortable, friendly and great value for money.
Pros:

Lovely homely feel.

2026-07-23 • via Nuitee
G
Gwawr • couple • gb
8
2026-07-22 • via Nuitee
A
Alex • solo_traveller • gb
9
Pros:

Friendly staff and the history of the hotel

Cons:

Breakfast was a bot hit and miss

2026-07-21 • via Nuitee
F
Faye • couple • gb
8
Perfect for a night away
Pros:

Lovely room, lovely hotel

2026-07-21 • via Nuitee
V
Valerie • family_with_children • gb
7
Pros:

Breakfast was very good. An excellent choice.
The location was convenient for us.

2026-07-21 • via Nuitee
M
Michael • extended_group • gb
9
Lovely rooms, friendly staff, great value for money.
Pros:

Quirky and relaxed atmosphere, staff friendly and welcoming.
Good breakfast.

Cons:

Shower was a bit fiddly and unpredictable

2026-07-20 • via Nuitee
M
Marcus • extended_group • gb
5
Could be better
Pros:

Location for graduation

Cons:

Dirty carpets and threadbare
Very warm dirty looking sofas in lounge
Bad smell in bathroom
General state of decor
Breakfast was underwhelming

2026-07-20 • via Nuitee
M
Michael • extended_group • gb
8
Clean rooms, friendly staff, buses to York centre every 10mins, free parking
Pros:

Great location and free parking at the hotel, lovely outside area and bar. Only five mins on the bus to York centre.
Friendly staff.

Cons:

Rooms are a little tired, could do with a refurb for the price per night.

2026-07-20 • via Nuitee
R
Roberto • solo_traveller • gb
6
Somewhat outdated and very basic in terms of facilities.
Pros:

Ample parking and close proximity to the town centre

Cons:

The absence of lifts and a restaurant

2026-07-19 • via Nuitee
C
Claude • couple • fr
7
2026-07-19 • via Nuitee
J
Jonathan • solo_traveller • no
7
2026-07-18 • via Nuitee
M
Madeleine • solo_traveller • gb
8
Thoroughly enjoyed it
Pros:

Decor reflecting the history of the building. Some may find parts a Little dated but that is in keeping.

Clean and comfortable, staff were excellent and very helpful re my requests du3 to mobility issues.
My cooked to order breakfast was v good.
Location excellent with easy, frequent bus service to city centre just outside and the area itself has lots to offer.

2026-07-17 • via Nuitee
W
Warbey • solo_traveller • gb
9
Pros:

Good location, comfortable bed leading to a good night's sleep.pleasant breakfast and nice staff

Cons:

£15 charge for parking

2026-07-17 • via Nuitee