Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Heating
-
Family rooms
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Dry cleaning
-
Massage services
-
Spa/wellness center
-
Barber/beauty shop
-
Currency exchange
-
Non-smoking throughout
-
Private parking
-
Sun terrace
-
Private check-in/check-out
-
Daily housekeeping
-
Accessible parking
-
Parking garage
-
Concierge service
-
Wheelchair accessible
-
Allergy-free room
-
Kid meals
-
Lockers
-
Pool with view
-
Heated pool
-
Indoor pool
-
Toilet with grab rails
-
Evening entertainment
-
Public Bath
-
Emergency cord in bathroom
-
Wine/champagne
-
Coffee Shop on site
-
Fruits
-
Steam room
-
Fitness/spa locker rooms
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Fire extinguishers
-
Sanitized tableware & silverware
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
24-hour security
-
Security alarm
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodations
The JW Marriott Hotel Hangzhou offers spacious and stylish guestrooms with modern amenities, ensuring a comfortable stay for all guests. From minibars to flat-screen TVs, each room is well-appointed for convenience and relaxation.
Dining Excellence
Indulge in a culinary journey at the hotel's on-site restaurants. Asia Bistro delights with Asian buffet spreads and live cooking stations, while Man Ho serves authentic Cantonese cuisine. For steak and seafood lovers, CRU Steak House is a must-visit, boasting a wide selection of wines to complement your meal.
Unmatched Facilities
Enjoy a range of facilities during your stay, including an indoor pool, a 24-hour fitness centre, and a business centre. Whether you're looking to stay active, conduct meetings, or simply relax, JW Marriott Hotel Hangzhou has you covered.
Experience luxury and convenience at JW Marriott Hotel Hangzhou. Book your stay now for an unforgettable experience.
A deposit may be required at the property.
Location
Guest Reviews
Last stayed here in 2022 and this is my 2nd time. Unlike previous, i got upgraded so thanks to Noah at front desk
The suite is large, follows overall hotel design. Tv has CNN
Gym is medium sized, ok. Hotel breakfast similar to other 4/5 stars in China
Wifi here is the weak point. First night completely dead and i had to get the internal staff access. 2nd day weak throughout the hotel
9/10
good
This international hotel doesn't provide a VPN, unlike other international hotels throughout China. This makes it difficult when you're trying to work and I was very underwhelmed.
The room decor is quite dated and even though it is called JW Marriot Westlake, it's actually nowhere near Westlake, so keep this in mind if you're booking it and want somewhere to walk of an evening.
On my way to Fujian from Shanghai , I decided to make a pit stop to Hangzhou to meet some ex colleagues and decided to stay close to the old city center.
By “old” indeed I can understand why my ex colleague said this is the old city center as the hotel definitely has lived a few decades.
Upon entering the hotel , one can easily noticed that this hotel has been around for many years from the decor to the hardware but other than this, it is well
maintained with excellent service .
As I was looking for a quick laundry , I approached the concierge and was assisted by Henley who coordinated a laundry service nearby with pick up and return the very next day before I check out.
The room is clean and meticulously maintained but the door definitely looked like 80s, but overall a great hotel that will stay as good this way as having major revamp may mean tearing it down!
Great location. Closer to everywhere you wanna go in Hangzhou. The place is clean and polished. Food is great. Staffs are polite and very helpful. Rooms are spacious and comfortable with all amenities. Just make sure to have your translation app ready.
地理位置很好，装修虽然时间长了，但很扎实。
I liked the room, lounge facilities and overall behaviour from the staffs. It's a great property.
At breakfast, there could have been a bit more Western or usual asian options than just pork and pure Chinese options. Halal food option is also necessary for muslim travellars.
The toilets should have biddet option as not all travellers are used of using toilet papers only.
The Hotel has great Service and lives up to its brand. Check in and check out was a breeze the room was nice the bed comfortable the shower has good pressure breakfast had a great spread of fresh fruit and vegetables. The AC was working well. Those who travel in china are aware of this issue… the rooms might be a bit outdated but it is well kept i rate this hotel 10/10.
Great room and great food!!! Great commune with staff.
Excellent staff and clean Hotel.
Nothing.
Overall staff are very friendly and helpful
Variety of breakfast choices. Very comfortable room. Great service from friendly staff.
前台，清洁员工素质很好，热情！地理位置很好！
酒店室内设施有些老旧，花洒设施可以更好！空调不能自行调节！
Staff are very helpful at reception, restaurant and executive lounge
早餐丰富, 客服人員友善
地點有點距離
Your guide to the flawless travel experience
Popular Countries
Get our app
