Hotel Grande Rio

Hotels
8 (2311 reviews)
Rua Do Bonjardim,977/ Entrada principal: Rua Santa Helena, 31 , Porto , pt

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rude service
Infrequent room cleaning

Categories

Cleanliness
7.46
Some reviews mention cleanliness issues, including hair in the bathroom and infrequent room cleaning.
Service
8.43
General satisfaction with service, though there is mention of rude staff.
Location
8.97
Many guests appreciated the convenient location close to transport and attractions.
Room Quality
7.42
Rooms received mixed feedback regarding comfort and maintenance, with some mentioning old mattresses.
Amenities
7.95
Basic amenities are present; however, there are complaints about room amenities like mini-bars and elevators.
Value for Money
7.91
Good cost-benefit ratio noted by several guests.
Food and Beverage
7.96
No specific feedback regarding food and beverage, rated based on general hotel quality.
Overall Experience
7.93
Overall satisfaction reflecting the positive aspects of the stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:13

Property Description

Modern Rooms with Free Wi-Fi
Hotel Grande Rio offers simply decorated rooms with modern furnishings, including a full-size wardrobe and chest of drawers. Enjoy free Wi-Fi in public areas and stay connected during your stay.

Concierge Services and City Tours
The attentive staff at Grande Rio can recommend nearby attractions and help organize city tours and boat cruises for an unforgettable experience in Porto. Don't hesitate to ask for assistance to make the most of your trip.

Convenient Location
Located in historic Porto, just a 5-minute walk from Faria Guimaraes Metro Station, Grande Rio Hotel is the perfect base for exploring the city. With Porto City Centre only 1.2 km away and Casa de Musica less than a 10-minute drive, convenience is at your fingertips.

Book your stay at Hotel Grande Rio now for a memorable experience in Porto!

Important information:

Please note that pets cannot be accommodated in the Superior Double Room, Superior Twin Room and Double Room with Disability Access.

Please note that pets will incur an additional charge of EUR 15 per pet, per night.

Please note that a cleaning service, which includes changing bed linen and towels, is offered every 3 days. Additional services can be requested at an additional charge of EUR 10.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 7 years old and over stay for € 7.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2311 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
D
Dúlio Francisco • solo_traveller • es
10
2026-07-04 • via Nuitee
S
Sandrine • family_with_children • fr
5
Le séjour au Portugal s’est très bien passé. Nous avons très bien aimé. Nous reviendrons.
Pros:

Nous avons été très bien accueillis par le personnel, très gentil très professionnel

Cons:

Nous avons été déçu par la Chambre qui n’a été nettoyé qu’après notre départ, nous sommes restés quatre jours sur le site et aucun ménage n’a été fait pendant ces quatre jours un peu déçu odeur d’humidité dans toute la chambre moisissure sur les plafonds, cuvette des toilettes, cassées, clim défectueuse et emplacement de la chambre, trop près de la route ou mal insonorisé.

2026-07-04 • via Nuitee
N
Nicoletta • extended_group • it
8
Dall' Esterno una delusione ma le camere sono confortevoli
Pros:

Hotel pulito , camere un po' piccole ma dignitose.

Cons:

L' aspetto esterno all' arrivo è un po' deludente, la zona è periferia. Non è prevista la colazione anche se si può usufruire di un frigorifero dove mettere il cibo.

2026-07-03 • via Nuitee
J
Juan Antonio • solo_traveller • es
9
2026-07-03 • via Nuitee
L
Laura Daniela • couple • co
10
2026-07-03 • via Nuitee
S
Sergey • couple • es
10
2026-06-30 • via Nuitee
A
Aleksandra • solo_traveller • si
8
2026-06-30 • via Nuitee
G
Giada • couple • it
10
Da fuori l’hotel non sembra nulla di che, ma dentro è fantastico
Pros:

Posizione ottima per girare a piedi la città, staff molto cordiale: abbiamo deciso all’ultimo di rimanere una notte in più e si sono fatti in quattro per lasciarci nella stessa camera in più ci hanno aiutato a portare le valigie, veramente gentilissimi. Tornerei sicuramente.

2026-06-29 • via Nuitee
L
Lorenzo de Salles • solo_traveller • es
10
2026-06-28 • via Nuitee
F
Franco • extended_group • es
2
Cons:

Pulizia abitazione ogni 3 giorni

2026-06-28 • via Nuitee
H
Harry • solo_traveller • gb
8
2026-06-28 • via Nuitee
J
Jianu Ana Maria • solo_traveller • ro
10
2026-06-27 • via Nuitee
A
Aline • solo_traveller • de
6
2026-06-27 • via Nuitee
D
Davide • solo_traveller • it
6
Pros:

Vicinanza al centro

Cons:

Le pulizie non sono state fatte dopo i3 giorni previsti

2026-06-25 • via Nuitee
M
Manon • couple • fr
7
Pros:

Le personnel de la réception très gentil et arrangeant

Cons:

Équipement un peu abîmé (cuvette de wc)
Parking annoncé dans le descriptif mais à l’arrivée, il a fallut se garer dans la rue/payer un parking extérieur…

2026-06-25 • via Nuitee
A
Albina • solo_traveller • de
1
Pros:

Nichts, die Unterkunft war eine absolute Katastrophe. Es war dreckig, hat nach Schimmel gerochen, es lagen Spermaflecken im Bett & Haare in der Dusche

2026-06-25 • via Nuitee
V
Vanessa • solo_traveller • pt
10
PERFEITO.
Pros:

Toda a equipa muito atenciosa. Inclusive o Senhor com mais idade muito humilde. O quarto estava muito bem limpo. Nada a reclamar! Se voltar ao Porto ficarei no mesmo hotel. Recomendo.

Cons:

Gostei de tudo!

2026-06-25 • via Nuitee
J
Johanna • family_with_children • fr
5
Pros:

Lal localisation et le personnel très agréable ! Un bon rapport qualité-prix si vous ne comptez pas passer votre temps à l'hôtel.

Cons:

Les prises pas au niveau du chevet des lits, c'est dommage et ça peut être handicapant. si vous avez un appareil médical. Le ménage se fait tous les 3 jours se qui est dommage car la salle de bains et les poubelles sont très petites.
Dans ma chambre, un matelas avait les ressort cassés.

2026-06-24 • via Nuitee
D
Daniela • solo_traveller • ch
7
Bien
Pros:

Oui

2026-06-24 • via Nuitee
N
Neil • solo_traveller • gb
8
2026-06-24 • via Nuitee