Hotel Grande Rio

Hotels
8 (2333 reviews)
Rua Do Bonjardim,977/ Entrada principal: Rua Santa Helena, 31 , Porto , pt
+351 22 509 4032

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rude service
Infrequent room cleaning

Categories

Cleanliness
7.46
Some reviews mention cleanliness issues, including hair in the bathroom and infrequent room cleaning.
Service
8.43
General satisfaction with service, though there is mention of rude staff.
Location
8.97
Many guests appreciated the convenient location close to transport and attractions.
Room Quality
7.42
Rooms received mixed feedback regarding comfort and maintenance, with some mentioning old mattresses.
Amenities
7.95
Basic amenities are present; however, there are complaints about room amenities like mini-bars and elevators.
Value for Money
7.91
Good cost-benefit ratio noted by several guests.
Food and Beverage
7.96
No specific feedback regarding food and beverage, rated based on general hotel quality.
Overall Experience
7.93
Overall satisfaction reflecting the positive aspects of the stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:13

Property Description

Modern Rooms with Free Wi-Fi
Hotel Grande Rio offers simply decorated rooms with modern furnishings, including a full-size wardrobe and chest of drawers. Enjoy free Wi-Fi in public areas and stay connected during your stay.

Concierge Services and City Tours
The attentive staff at Grande Rio can recommend nearby attractions and help organize city tours and boat cruises for an unforgettable experience in Porto. Don't hesitate to ask for assistance to make the most of your trip.

Convenient Location
Located in historic Porto, just a 5-minute walk from Faria Guimaraes Metro Station, Grande Rio Hotel is the perfect base for exploring the city. With Porto City Centre only 1.2 km away and Casa de Musica less than a 10-minute drive, convenience is at your fingertips.

Book your stay at Hotel Grande Rio now for a memorable experience in Porto!

Important information:

Please note that pets cannot be accommodated in the Superior Double Room, Superior Twin Room and Double Room with Disability Access.

Please note that pets will incur an additional charge of EUR 15 per pet, per night.

Please note that a cleaning service, which includes changing bed linen and towels, is offered every 3 days. Additional services can be requested at an additional charge of EUR 10.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 7 years old and over stay for € 7.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2333 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
E
Emanuela • solo_traveller • it
7
Comodo
2026-07-25 • via Nuitee
S
Sara Sofia • solo_traveller • pt
8
2026-07-24 • via Nuitee
A
Anitha • family_with_children • de
8
2026-07-24 • via Nuitee
B
Beatriz • couple • pt
8
2026-07-23 • via Nuitee
R
Romain • solo_traveller • fr
10
Pros:

Bonne localisation

2026-07-23 • via Nuitee
I
Ioana • solo_traveller • ro
7
Pros:

Locatia buna.

Cons:

Nu s-a facut curatenie in fiecare zi. Trebuia platit extra pentru curatenie.

2026-07-22 • via Nuitee
M
Miguel Ángel • solo_traveller • es
5
Pros:

Silencio, aire acondicionado

Cons:

Pequeño, incómodo.

2026-07-22 • via Nuitee
L
Laura • solo_traveller • ch
1
nicht preiswert
Cons:

- Abfall des vorherigen Gastes im Bad gefunden
- Daunendecke nicht bezogen sondern mit Laken unterlegt
- Gepäck wird in der öffentlichen Küche gelagert, zu der jeder Zutritt hat
- kein Lift

2026-07-22 • via Nuitee
J
Justyna • solo_traveller • pl
10
Świetna lokalizacja i fantastyczna obsługa
Pros:

Hotel Grande to super miejsce na pobyt w Porto. Ogromnym plusem jest bliskość stacji metra oraz fakt, że można bez problemu zejść do centrum spacerem (droga z górki jest bardzo przyjemna).Chciałbym szczególnie podziękować panu z recepcji – obsługa była niezwykle pomocna. Dotarłam do Porto północy i chociaż zameldowanie odbywało się w środku nocy, personel cierpliwie na mnie czekał.

Dodatkowo w pobliżu hotelu znajduje się świetna, lokalna restauracja z przepysznym jedzeniem

2026-07-21 • via Nuitee
M
moreira • solo_traveller • de
8
2026-07-21 • via Nuitee
S
Silvana • solo_traveller • br
8
2026-07-20 • via Nuitee
D
Decock • solo_traveller • fr
7
Pros:

Bon emplacement

Cons:

Chambres non insonorisées, difficulté à obtenir de l'eau chaude, ménage non fait en restant 4 jours.

2026-07-20 • via Nuitee
D
David • solo_traveller • es
10
2026-07-20 • via Nuitee
H
Hirt • extended_group • ch
8
Trop court
Pros:

La situation géographie de l'hôtel

Cons:

La climatisation en panne.

2026-07-19 • via Nuitee
Z
Zoé-Lou • couple • fr
8
2026-07-19 • via Nuitee
M
Metodieva • solo_traveller • cz
8
I had a great stay at Grande Rio hotel
Pros:

If you visit Porto for a day and want a budget friendly hotel, I highly recommend Grande Rio. It is located around 15 min walk from the downtown area, close to metro and far enough from the city noise. The room was clean and tidy. The staff extremely friendly and hospitable.

Cons:

The shower was a little broken, but still working. There was a language barrier with one of the receptionists but they were still very friendly and helpful.

2026-07-18 • via Nuitee
T
Teije • solo_traveller • nl
8
2026-07-16 • via Nuitee
N
Nhi • couple • vn
9
2026-07-16 • via Nuitee
J
Jose Luis • couple • es
6
Hotel normal pero bien ubicado
Pros:

Su ubicación, no es mala

Cons:

La limpieza de la habitación, ausencia de nevera, armario diminuto y las almohadas casi inexistentes

2026-07-15 • via Nuitee
N
Nina • solo_traveller • dk
7
2026-07-14 • via Nuitee