Palazzo Viceconte

Hotels
9.3 (475 reviews)
Via San Potito 7 , Matera , it
+39 0835 330699

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Clean and well-maintained
Cons:
Limited breakfast options
Minor issues in room comfort

Categories

Cleanliness
9.38
Guests appreciated the cleanliness and maintenance of the property, noting the hotel was well-kept.
Service
9.85
Guests highlighted the friendly and helpful staff, contributing positively to their overall experience.
Location
9.89
The location received high praise for its superb views and proximity to the old town.
Room Quality
9.34
Rooms are described positively, though some mentioned the need for minor renovations.
Amenities
8.37
Some amenities, like breakfast options, received criticism and need improvement.
Value for Money
9.33
Generally perceived as good value given the overall experience and location.
Food and Beverage
8.38
Breakfast options were criticized, with a desire for more variety and quality.
Overall Experience
9.85
A majority of guests had an exceptional experience, with many expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:30

Property Description

Historical Building in Matera Sassi UNESCO Site
Palazzo Viceconte, a historical gem nestled in the Matera Sassi UNESCO site, offers a unique stay surrounded by rich history and culture.

Antique Furnishings and Panoramic Views
Step into a world of elegance in Viceconte's rooms adorned with antique furnishings and equipped with modern amenities. Enjoy breathtaking panoramic views from most rooms, creating a truly unforgettable experience.

Multilingual Staff and Tour Assistance
Experience personalized service with our multilingual staff who are dedicated to making your stay exceptional. Whether it's organizing tours or assisting with meetings, we are here to cater to all your needs.

Immerse yourself in the charm of Matera at Viceconte Palazzo, where history and luxury blend seamlessly.

Important information:

Please note that this property is set in a restricted traffic area. Access by car is allowed for loading and unloading of luggage only, and for a limited time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 14 years old stay for € 30 per person per night when using an existing bed.
    Children from 5 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 475 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.85
P
PIERRE • extended_group • fr
8
Pros:

Le caractère historique, l’ambiance, l’emplacement au cœur de la cité.

Cons:

La climatisation ne fonctionnait pas dans notre chambre.

2026-07-25 • via Nuitee
M
Monika • solo_traveller • cz
10
Pros:

Paradiso in realtá quotidiana!!!

2026-07-25 • via Nuitee
M
Marco • solo_traveller • it
8
Pros:

Gentilezza del personale

Cons:

Buffet a colazione

2026-07-23 • via Nuitee
A
ANASTASIOS • couple • gr
9
Overall rating: 9/10
Pros:

We had a very enjoyable stay. The property itself is truly unique, set in a historic building with an incredible atmosphere and character. Staying here felt like an experience rather than just a hotel stay. For the architecture, ambience, and overall setting, I would definitely give it 10/10.

The staff was friendly, welcoming, and always willing to help. There was occasionally a small language barrier, as some team members mainly spoke Italian rather than English, but this was never a significant issue and certainly didn’t affect our overall experience.

The Wi-Fi was quite poor, but I don’t consider this a reason to lower my rating. Given the property’s location in the historic cave district of Matera, I understand that internet connectivity can be challenging, so this is something I can overlook.

The location is excellent, right in the heart of Matera, making it the perfect base for exploring the historic center on foot. The hotel also offers a private courtyard parking area, which was extremely convenient, although it costs €30 per day and is not included in the room rate.

Overall, I would happily stay here again if I return to Matera, and I would definitely recommend it to anyone looking for an authentic and memorable stay in this beautiful city.

Cons:

The main reason I’m giving a 9 instead of a 10 is the breakfast. While the quality was good, the variety was somewhat limited. More importantly, there was clearly a shortage of staff. A single person was responsible for preparing coffees, serving guests, clearing tables, and constantly refilling the buffet. It was simply too much work for one person, which resulted in delays and several items not being replenished promptly. I believe adding another staff member during breakfast service would significantly improve the overall guest experience.

2026-07-23 • via Nuitee
B
Bernard • couple • fr
10
Une adresse exceptionnelle qu’on aurait presque envie de garder pour soi !
Pros:

Situation centrale mais au calme. Le confort des chambres. La superbe salle et le buffet de petit déjeuner. L’aide précieuse du voiturier pour garer la voiture dans la cour fermée de l’hôtel.

2026-07-22 • via Nuitee
S
Schubauer • family_with_children • hu
10
Csodálatos város, ahol feltöltődik a lélek.
Pros:

Matera lenyűgöző! El kell tölteni ott egy éjszakát de inkább kettőt. Különleges a város esti fényekkel kivilágított atmoszférája, Utazásaim egyik legcsodálatosabb élménye. A szállodai szobából panoráma a városra, és egy tetőterasz, ahonnan lélegzetelállító a táj. Mi május 2-án voltunk, akkor nem működött még a tetőteraszon a bár, de a látvány gyönyörű volt. Csodálatos élmény.

Cons:

Érthetetlen volt számunkra, hogy csak egy fent rögzített zuhanyfej volt. Hiányzott a kézi tusoló. Talán csak férfi vendégekre vártak? Hihetetlen, hogy így újították fel a hotelt. Nem gondoltak arra, hogy kézi tusolót is tervezzenek. Érdekes, ez téma volt a a vendégek között, az asztali beszélgetéseknél. A nők hiányolták. Mi is.
A hotelhez autóval nehéz eljutni. Küldnek előtte pontos leírást, de izgalmas az óvároson, turisták között eljutni a hotelbe. Ott aztán már szépen beparkolja a személyzet az autót. Utólag már szép emlék, de előtte izgultunk.

2026-07-22 • via Nuitee
L
LOLA • couple • es
7
Pros:

Ubicación excelente. Edificio muy bonito. Experiencia especial el poder dormir en un Palazzo renacentista con historia.
Amabilidad de Giuseppe.

Cons:

Falta mantenimiento. La llave de la puerta no funcionaba (tuvieron q venir varias veces y conseguimos hacer un apaño pero no se podía cerrar con vueltas y no era tan seguro). El teléfono tampoco funcionaba. Bañera bonita pero incómoda y muy poco práctica (tenías q agacharte para no echar agua fuera de la bañera). Se echa de menos una ducha.
Falta de variedad de frutas en el desayuno.

2026-07-21 • via Nuitee
P
Paolo Gaiba • solo_traveller • gb
10
2026-07-20 • via Nuitee
J
jorge • couple • ar
10
Pros:

Es un palacio hermoso con unas habitaciones excepcionales de grandes y lujosas , ademas el desayuno en esos salones renancentistas es de pelicula , es como vivir una pelicula

2026-07-20 • via Nuitee
P
Pasqua Elena • solo_traveller • it
7
Pros:

Posizione, sale per accedere alla sala colazioni, vista panoramica

Cons:

Non ci è stato comunicato che dovevamo lasciate la chiave in reception prima di uscire, quindi al nostro ritorno in nottata abbiamo trovato il portone d'ingresso chiuso in quanto in reception non avevano la nostra chiave e pensavano che stessimo in stanza. Siamo stati quasi "rimproverati" per non aver lasciato la chiave ma, appunto, non sapevamo di doverlo fare.
La pulizia della stanza non era eccezionale, c'erano cumuli di polvere negli angoli e macchie di umidità sulle piastrelle della vasca da bagno.
La colazione poco assortita.

2026-07-19 • via Nuitee
S
Stefano • extended_group • it
9
Soggiorno piacevole in un palazzo degno di Matera.
Pros:

La posizione e la location d’epoca molto ben mantenuta la possibilità di parcheggiare dentro l’hotel.

Cons:

Qualche carenza nella pulizia della stanza. Forse un po di polvere.

2026-07-19 • via Nuitee
M
Marco • couple • us
10
Great hotel. Will go there if back in Matera.
Pros:

Helpful staff, excellent breakfast, clean, beautiful building.

Cons:

Great position, but a bit hard to reach. Hotel provides accurate information to reach destination.

2026-07-17 • via Nuitee
N
Nicolas • couple • fr
10
2026-07-16 • via Nuitee
M
Michael • couple • za
9
2026-07-16 • via Nuitee
I
Ismaele • solo_traveller • it
10
Pros:

Palazzo storico in pieno centro, vista eccezionale sulla città, sia dalla camera che dalla terrazza del terzo piano. Camera grande con anticamera e letto king size...

2026-07-15 • via Nuitee
G
Giorgio • couple • it
10
2026-07-15 • via Nuitee
I
Ignace • couple • be
10
Top
Pros:

Warm welkom, prachtige locatie met panoramisch terras, gemakkelijk parkeren, mooie suite, etc… een aanrader

2026-07-15 • via Nuitee
A
Agustin • couple • ar
10
Increíble estadía en Matera
Pros:

Todo espectacular, muy lindo hotel. Un verdadero palacio antiguo

Cons:

Nada. Todo es realmente increíble

2026-07-14 • via Nuitee
R
Rafa • couple • es
10
Pros:

Sitio encantador y muy bien ubicado

2026-07-14 • via Nuitee
S
Silvia • family_with_children • us
9
ottima accoglienza ed esperienza
Pros:

ottima posizione, organizzazione, servizio al cliente, colazione.

2026-07-14 • via Nuitee