Hotel Metropol by Carris

Hotels
7.4 (2814 reviews)
Miguel de Cervantes, 58 , Lugo , ES
+34 982 81 35 97

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Invoice provided

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.74
Several reviews mentioned cleanliness issues such as the dirty lift and unclean bathrooms.
Service
8.71
Multiple comments highlighted the friendliness and helpfulness of the staff.
Location
8.75
Location was frequently praised, being well-situated for exploring the city.
Room Quality
6.7
Comments indicated problems with room quality, including uncomfortable beds and dated facilities.
Amenities
7.23
Not all amenities were satisfactory; for instance, the kitchen lacked essential items.
Value for Money
8.19
Good value was mentioned, particularly for short stays despite some drawbacks.
Food and Beverage
5.24
Negative remarks about the lack of breakfast options and closed cafeteria.
Overall Experience
7.61
Overall experience is considered satisfactory, reflecting the mixed yet generally positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:29

Property Description

Historic Location Near World Heritage Site
Hotel Metropol by Carris is ideally located near Lugo's historic centre, just a short walk from the impressive Roman Wall, a designated World Heritage Site. Immerse yourself in the rich history of the area right at your doorstep.

Comfortable and Convenient Accommodations
The hotel offers bright and airy bedrooms with modern amenities such as a TV, heating, and a desk. Relax in your private room equipped with a shower and a hairdryer, ensuring a comfortable stay during your visit.

Convenience and Service
Enjoy the convenience of a 24-hour reception and the option to reserve private on-site parking. Additionally, stay connected with complimentary WiFi throughout the property.

Experience the perfect blend of history, comfort, and convenience at Hotel Metropol by Carris. Book your stay now for a memorable visit to Lugo.

Important information:

Please note, when booking more than 3 rooms or stays more than 7 nights, different policies and additional supplements may apply. The property will contact the guest after the reservation is confirmed.

The reception staff is there from 08:00 - 24:00 o'clock. The parking places are limited and on request. Parking hour from 08:00 - 24:00 o'clock.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Location

Guest Reviews

7.4
Based on 2814 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 5.24
Overall Experience: 7.61
P
pedro • solo_traveller • es
6
2026-09-18 • via Nuitee
Óscar • solo_traveller • es
4
2026-09-18 • via Nuitee
T
Tejuga • solo_traveller • es
7
Pros:

Limpieza

Cons:

Estrechez

2026-09-18 • via Nuitee
A
Alberto • solo_traveller • es
7
Pros:

La ubicación

2026-09-17 • via Nuitee
G
gonzalez • solo_traveller • es
4
Pros:

Excelente ubicación!

Cons:

Que había insectos en el baño y en la habitación, particularmente pecesillos de plata!

2026-09-17 • via Nuitee
A
AMRodrigues • couple • pt
9
2026-09-16 • via Nuitee
E
eilen patricia • couple • es
4
Para no repetir
Pros:

La ubicación es buena, pero no se puede llamar hotel cuando es un piso tipo estudiantes y la ducha rota y poca limpieza

Cons:

Limpieza deja mucho que desear y el mantenimiento de las instalaciones

2026-09-16 • via Nuitee
I
Irene • solo_traveller • es
7
Pros:

Ubicación

Cons:

Que no hubiera una luz pequeña de noche, solo estaba la.lua del techo.

2026-09-15 • via Nuitee
J
Jose M • couple • es
7
Pros:

La ubicación

Cons:

La habitación muy pequeña

2026-09-14 • via Nuitee
G
Gonzalez • solo_traveller • es
7
2026-09-14 • via Nuitee
I
Iria • solo_traveller • es
5
Pasable
Pros:

Ubicación

Cons:

Ruido del resto de la gente, una habitación con cocina que no tiene menaje, y la ducha que la mampara no cerraba ni abría bien

2026-09-13 • via Nuitee
T
Thomas • solo_traveller • ch
7
2026-09-13 • via Nuitee
M
Michael • solo_traveller • gb
7
Good value, reliable, I have stayed several times
Pros:

Good value

2026-09-12 • via Nuitee
Y
Yohenia • solo_traveller • es
10
Estupendo
Pros:

Céntrico... pasamos una noche y muy bien.limpio, cómodo,y al lado del centro...

2026-09-12 • via Nuitee
J
Jose • couple • es
7
Para un dia vale
Pros:

Me gusto la limpieza de la habitación y que olia muy bien cuando entrabas

Cons:

Se sentia mucho ruido por todos lados y cuando los de arriba tiraban de la cadena parecia que teníamos una cascada al lado en general mucho ruido

2026-09-12 • via Nuitee
L
luis • family_with_children • es
7
2026-09-11 • via Nuitee
L
Leonardo • couple • es
9
Pros:

La relación calidad precio es muy buena. Está muy bien ubicado, las habitaciones son amplias. Personal muy amable. Recomendable.

Cons:

Si bien el apartamento tenía instalaciones de cocina, no había ningún utensilio para usarlas; podría haber, aunque fuera algo para calentar agua y alguna taza.

2026-09-10 • via Nuitee
F
Francisco • couple • es
1
Decepción
Pros:

nada

Cons:

Hotel desatendido entre las 11,30 horas y las 8 de la mañana. No hay limpieza diaria de habitación. Contrate el parking por 12 euros la noche y una de ellas no puede meter el coche, porque las empleadas/os se habían marchado antes del horario que me indicaron (8 de la mañana 12 de la noche) para hacer uso del mismo.

2026-09-10 • via Nuitee
A
Alejandro • couple • es
6
2026-09-08 • via Nuitee
P
Pedro Rr 56 • solo_traveller • es
5
2026-09-08 • via Nuitee