Jetwing St Andrew's

Hotels
Jetwing Hotels Limited
8.6 (563 reviews)
No. 10, St. Andrew’s Drive , Nuwara Eliya , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Clean rooms
Beautiful scenery

Categories

Cleanliness
8.4
The rooms were very clean, as mentioned in multiple reviews.
Service
8.9
The staff were noted as friendly, attentive, and supportive.
Location
8.4
The hotel is very well located to wander into the main town and explore.
Room Quality
8.4
The rooms are described as large, spotless, and exceptionally comfortable.
Amenities
8.4
The garden and other features are praised, but no specific amenities were mentioned.
Value for Money
8.5
The overall experience suggests good value for this tier of hotel.
Food and Beverage
8.9
Food was consistently described as delicious with great variety.
Overall Experience
8.9
Multiple reviews indicate an incredible and memorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:32

Property Description

Luxurious 5-Star Experience:
Located 6182 feet above sea level in Nuwara Eliya, Jetwing St. Andrew's offers a luxurious stay with free Wi-Fi, free parking, and horseriding. The charming Tudor-style residence boasts spacious air-conditioned rooms with cosy fireplaces and heating facilities, along with fine wood furnishings and modern amenities.

Scenic Surroundings and Convenient Location:
Situated amidst cool climates and green slopes, the hotel is just 5 km from the city center and 12 km from Hakgala Nature Reserve. Guests can enjoy a leisurely stroll in the gardens or explore nearby attractions like the Cloud Forest and Hakgala Botanical Gardens, with tour arrangements available at the desk.

Fine Dining and Garden Views:
Indulge in exquisite dining experiences at the Old Course restaurant with views of the show kitchen, complemented by an extensive wine list. For a more laid-back atmosphere, the colonial-style Road Hole Bar offers garden views and light refreshments.

Book your luxurious stay at Jetwing St. Andrew's for a memorable hill country retreat.

Important information:

Guests are required to present the credit card used to guarantee your booking on arrival for payment.

Child Policy:

Children below 5 years stay free of charge on existing bedding.
Children between 6-11 years (up to maximum 02 children) sharing parents' room will be charged 50% on meal rates only on existing bedding. This is not included in your current price and needs to be paid directly to the property upon arrival.
Children of age 12 or more are considered adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 563 reviews
Cleanliness: 8.4
Service: 8.9
Location: 8.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8.9
Overall Experience: 8.9
A
Anmol extended_group in
10
2026-05-21 via Nuitee
Y
Yasir solo_traveller in
10
Fantastic
Pros:

The property is wonderful and even one day will make you feel refreshed and more energetic.

2026-05-20 via Nuitee
J
Jichu family_with_children ae
10
Cost stay in the hills
Pros:

Lovely Stay, the service is exquisite. Special thanks to Nishanth for his excellent service. Will definitely come again.

Cons:

Nothing.

2026-05-14 via Nuitee
T
Tanika family_with_children lk
10
2026-05-10 via Nuitee
R
Raghuram couple in
10
2026-05-06 via Nuitee
M
Marc family_with_children fr
10
Raffinement et gentillesse
Pros:

Nous avons tout adoré! L’accueil délicieux, le personnel réellement aux petits soins, attentifs à chaque demande et y répondant avec beaucoup de précision tout en aidant à la réalisation de nos envies.
Le bâtiment est splendide et magnifiquement entretenu.
Le petit déjeuner est parfait avec des confitures maisons incroyables.

2026-04-26 via Nuitee
R
RAJINI family_with_children lk
9
2026-04-18 via Nuitee
M
Maxime family_with_children be
9
2026-04-14 via Nuitee
T
Thusitha family_with_children au
7
Great location however facilities in the rooms need an upgrade
Pros:

Great location and well maintained garden with colonial charm

Cons:

Rooms were warm in the spring season and had no fans or air conditioning. Unexpectedly had many mosquitoes in the room.

2026-04-14 via Nuitee
E
Elsa family_with_children be
9
2026-04-04 via Nuitee
D
D4676LVanthonys Couples
10
Fantastic experience
Pros:

Super hotel and very friendly staff. Made very welcome from arrival to departure. Thank you !

2026-03-28 via Tripadvisor
A
A4646VGjaneh Family
10
Amazing hotel and staff
Pros:

Jetwings St Andrews was a truly amazing experience. I stayed three nights with my adult daughter. The hotel is beautiful, the grounds are stunning but the thing that really set it aside was the exceptional service. The service was impeccable whilst being very friendly. We were made to feel very special. The staff are clearly very proud of their hotel, every detail had been thought of. We can’t recommend it highly enough.

2026-03-27 via Tripadvisor
T
trevorc610 Couples Essex, England
10
Great customer service
Pros:

Quaint hotel - feels like stepping back in time. Originally booked into Gem Suite - was a bit cramped for us as we were not able to use the upper floor as it was accessed via a steep staircase and we are not as agile as we used to be - great if you are travelling with children. It also did not have outside space which we really value. Gowray (I think she was front of house) asked about our stay and quickly changed our room to one that suited our needs perfectly. Thank you Gowray, you transformed our stay at this hotel form being OK to making it perfect.

2026-03-27 via Tripadvisor
N
nuzairan2026 Family
10
Excellent experience
Pros:

Amazing food, amazing hospitality, all in all excellent stay.

2026-03-26 via Tripadvisor
4
411sadias Family
8
Vacay in srilanka
Pros:

Excellent stay with wonderful srilankan people. Food was spectacular. Must stay if you are in nureailla 👌🏻

2026-03-26 via Tripadvisor
S
shartazs2020 Family Dhaka City, Dhaka Division
10
Great hotel
Pros:

Perfect stay..exceptional service..we enjoyed a lot throughly..........................................................................................................................................................................................................................

2026-03-26 via Tripadvisor
3
314harris Couples Bedford, Bedfordshire, England
10
Exquisite hotel
Pros:

What a special hotel! Just exquisite. So much history. As we were celebrating our silver wedding anniversary they very kindly upgraded our room, decorated our bed and gave us the most delicious cake. Dinner was a set menu and breakfast was a buffet - it was all fabulous. A hot water bottle was provided for the cooler night and was much appreciated. The staff were all so friendly. You can’t go wrong with a Jetwing hotel in Sri Lanka and this one was very special.

2026-03-26 via Tripadvisor
5
521catrionam Couples
10
Beautiful location, stunning accommodation, friendly staff
Pros:

Fantastic accommodation, stunning location, friendly staff & so helpful

2026-03-26 via Tripadvisor
I
Inspire708639 Business Colombo, Western Province
10
Great experience
Pros:

Lovely stay and hospitality and would love to come back again

2026-03-24 via Tripadvisor
B
B6983UCpaulh Couples
10
Wonderful break, helped by great staff.
Pros:

Excellent staff and service. Made you feel quite special.

2026-03-24 via Tripadvisor