Jetwing St Andrew's

Hotels
Jetwing Hotels Limited
8.6 (692 reviews)
No. 10, St. Andrew’s Drive , Nuwara Eliya , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Clean rooms
Beautiful scenery

Categories

Cleanliness
8.4
The rooms were very clean, as mentioned in multiple reviews.
Service
8.9
The staff were noted as friendly, attentive, and supportive.
Location
8.4
The hotel is very well located to wander into the main town and explore.
Room Quality
8.4
The rooms are described as large, spotless, and exceptionally comfortable.
Amenities
8.4
The garden and other features are praised, but no specific amenities were mentioned.
Value for Money
8.5
The overall experience suggests good value for this tier of hotel.
Food and Beverage
8.9
Food was consistently described as delicious with great variety.
Overall Experience
8.9
Multiple reviews indicate an incredible and memorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:32

Property Description

Luxurious 5-Star Experience:
Located 6182 feet above sea level in Nuwara Eliya, Jetwing St. Andrew's offers a luxurious stay with free Wi-Fi, free parking, and horseriding. The charming Tudor-style residence boasts spacious air-conditioned rooms with cosy fireplaces and heating facilities, along with fine wood furnishings and modern amenities.

Scenic Surroundings and Convenient Location:
Situated amidst cool climates and green slopes, the hotel is just 5 km from the city center and 12 km from Hakgala Nature Reserve. Guests can enjoy a leisurely stroll in the gardens or explore nearby attractions like the Cloud Forest and Hakgala Botanical Gardens, with tour arrangements available at the desk.

Fine Dining and Garden Views:
Indulge in exquisite dining experiences at the Old Course restaurant with views of the show kitchen, complemented by an extensive wine list. For a more laid-back atmosphere, the colonial-style Road Hole Bar offers garden views and light refreshments.

Book your luxurious stay at Jetwing St. Andrew's for a memorable hill country retreat.

Important information:

Guests are required to present the credit card used to guarantee your booking on arrival for payment.

Child Policy:

Children below 5 years stay free of charge on existing bedding.
Children between 6-11 years (up to maximum 02 children) sharing parents' room will be charged 50% on meal rates only on existing bedding. This is not included in your current price and needs to be paid directly to the property upon arrival.
Children of age 12 or more are considered adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

8.6
Based on 692 reviews
Cleanliness: 8.4
Service: 8.9
Location: 8.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8.9
Overall Experience: 8.9
9
911ireshak Family
10
A Short Holiday
Pros:

Amazing location, well maintained garden..
cozy rooms with soft bedding, balconies with beautiful views..

Staff members were friend and helpful with all possible ways, we will definitely visit again..

Jetwing will never disappoint with its offerings ❤️

2026-08-15 via Tripadvisor
D
Dana couple cz
9
2026-08-15 via Nuitee
I
insaafa2026 Couples
10
Lovely Honeymoon Stay
Pros:

Had a really lovely stay here for our honeymoon. The room was clean and comfortable, the staff were friendly and helpful, and the whole place had a nice, peaceful atmosphere. We really enjoyed our time here and would definitely recommend it. ❤️

2026-08-14 via Tripadvisor
B
bernab741 Family
10
Excellent
Pros:

Excellent service. I recommend it to anyone visiting Sri Lanka.

2026-08-13 via Tripadvisor
2
227thilinij Family Colombo, Western Province
10
A perfect place to relax
Pros:

Had a lovely stay at St Andrews Hotel. The beautiful surroundings, cosy atmosphere, friendly staff, and excellent service made our visit truly enjoyable. A charming place to relax and unwind, especially in the cool Nuwara Eliya weather. Highly recommended!

2026-08-13 via Tripadvisor
S
sonalg789 Couples
10
Hotel stays
Pros:

Beautiful hotel, lovely ambience, comfortable rooms, and excellent service. The staff was very friendly and welcoming. ❤️
Had a wonderful experience and would definitely love to visit again! 🌸🏨✨

2026-08-13 via Tripadvisor
Z
Z2005CNmanuels Family
10
Lovely
Pros:

Our stay at Jetwing St. Andrew’s in Nuwara Eliya was a wonderful experience. The hotel has a unique colonial charm, beautiful gardens, and a peaceful atmosphere that perfectly matches the character of Nuwara Eliya.

The room was very comfortable, and the service throughout the hotel was excellent. The entire staff was friendly, attentive, and always willing to help.

We would especially like to mention Kelum at the reception, who was absolutely outstanding. From the moment we arrived, he welcomed us with a genuine smile, kindness, and great professionalism. He was always attentive to our needs and happy to help with any questions or requests. His warm and thoughtful service really made a difference and made us feel truly welcome.

People like Kelum are what make a good hotel experience truly memorable. We would also like to congratulate the entire Jetwing St. Andrew’s team for their wonderful hospitality.

A special thank you to Kelum for his exceptional service and for making our stay even more enjoyable. We would definitely recommend this hotel and hope to return one day!

2026-08-13 via Tripadvisor
J
jamestootega Couples Wymondham, Norfolk, East Anglia, England
10
2 day stay
Pros:

A lovely stay in a beautiful hotel and gardens as was as being well looked after by all the staff with some nice touches to celebrate our 20th wedding anniversary. A fun evening playing in the snooker room with Kamal giving us the help to achieve some success!

2026-08-13 via Tripadvisor
8
898kasunm Family
8
Good
Pros:

Verry friendly staff.. Good service.. 👍👍

2026-08-13 via Tripadvisor
S
shubhamb756 Couples
10
The perfect cozy stay!
Pros:

Service at Jetwings is the best! The hospitality was incredible, friendly and warm staff. All our needs were taken care of. It felt like home!

2026-08-12 via Tripadvisor
G
G7675RQkatherineh Family
10
Great experience in a tranquil setting.
Pros:

Lovely setting.
Delicious good.
Very helpful and attentive staff.
We had a lovely stay.

2026-08-12 via Tripadvisor
Q
qianhangp Family
10
no it's nice
Pros:

everything is good…location and food and service!

2026-08-12 via Tripadvisor
1
191xinleh Friends getaway
10
Offer more well‑insulated guest‑room choices. Nights in Nuwara Eliya get cold, and extra‑efficient heaters will improve
Pros:

Jetwing St‑Andrew’s is an incredible heritage‑style mansion hotel in cool‑climate Nuwara Eliya. Well‑preserved British‑colonial architecture, lush landscaped gardens and cosy lobby fireplaces deliver an authentic old‑world British highland getaway. Every member of staff is warm, thoughtful and responsive. The breakfast spread is plentiful and delicious, and the on‑site bar with signature drinks makes evenings relaxing. Rumours about supernatural noises are merely old‑wood creaks from this historic building. We enjoyed our peaceful, comfortable stay deeply and would highly recommend this landmark mountain hotel.

2026-08-12 via Tripadvisor
J
Jesschester123 Couples
10
Great hotel.
Pros:

Great hotel staff couldn't do more for you.

Stayed two nights which was perfect to everything in the area.

2026-08-12 via Tripadvisor
S
shamils30 Couples
10
Perfection
Pros:

Only stayed one night and what an amazing experience it truly was! The hotel is well maintained and rooms are perfect. There’s a lot of history behind the hotel and the gardens are also perfect

Staff were amazing and attentive!! We will definitely be coming back

Thank you

2026-08-12 via Tripadvisor
V
Venture06688570970 Family
8
A very good experience
Pros:

The location was lovely, but a bit remote. Staff were very helpful and friendly. Room was very nice and clean and the giving of hot water bottles at night was a lovely touch as the climate is rather cooler than other parts of Sri Lanka.

2026-08-11 via Tripadvisor
S
samW60 Family
10
Fantastic highly recommend
Pros:

Amazing hospitality in a wonderful environment

2026-08-11 via Tripadvisor
Y
yanf442 Family
10
great
Pros:

A wonderful experience, with excellent staff service and beautifully British-style rooms.

2026-08-10 via Tripadvisor
K
K9058PGlindab Couples
10
Great hotel
Pros:

What an amazing hotel in a great location. All the staff were super friendly and extremely helpful. Rooms are lovely and cool. Amazing big bathroom. It’s is an old style building and had a log fire burning in the evening in the bar area. Also has a large snooker table. Easy to walk into the main area.

2026-08-08 via Tripadvisor
4
436pankajk Couples Indore, Indore District, Madhya Pradesh
10
Family Getaway at Nuwara Eliya
Pros:

The stay was perfect & warming at this beautiful heritage property more than 15 decades old. The staff here is cooperative and helpful.

2026-08-07 via Tripadvisor