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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern Rooms and Stylish Dining
The Holiday Inn in Bristol's city centre offers ultra-modern rooms with luxury bathrooms and a stylish restaurant and bar, perfect for a comfortable stay.
Convenient Location and Amenities
Located next to Cabot Circus Shopping Centre, this hotel boasts a mini gym, on-site parking, free WiFi access, and flat-screen LED TVs in every room, ensuring a convenient and enjoyable stay.
Delicious Dining Options and Nearby Attractions
Indulge in a varied menu at The Spot Kitchen and Bar, showcasing fresh local produce. With its proximity to Temple Meads Station, Arnolfini Gallery, and Clifton Village, there's plenty to explore nearby.
Experience the best of Bristol at the Holiday Inn Bristol City Centre. Book your stay now!
If using a Sat-Nav, guests are advised to use the postcode BS13LE.
Please note that hen and stag parties are not accepted.
Guests arriving with children, please specify how many and their ages in the Special Request section of the reservation process.
Please assist all guests are required to provide a GBP 50 pre-authorization on a card for incidentals or damages along with a valid photo ID
For nonrefundable bookings:
Please note the payment must be from the original card, and the cardholder must be present upon check-in. In the case of third party bookings please contact the property once the reservation is made, as a payment authorization form must be completed before arrival.
The payment card used to guarantee the reservation must match the card presented upon check in at the hotel. If a reservation is made on behalf of someone that is not the owner of the card a 3rd party authorization form must be completed at the time of booking. This needs to be sent to the hotel along with a photocopy of both sides of the card and photographic ID for them to verify. Failure to do so may result in refusal of entry at check-in. Please note it is solely the responsibility of the booker to request and complete an authorization form when making a reservation.
Please note for the parking, there is a height restriction of 6.5 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Over 3 hours on the phone to this lot, 3 people trying to deal with a booking that included breakfast, but when I spoke with the hotel, they said my reservation did not include breakfast, I sent screenshots to booking.com and they still couldn't resolve it. Person 1 and 3 had a very poor understanding of English. Person 2 said she would call me back after ten minutes! 5 hours later NO PHONE CALL!!!
Hotel said I had to deal with booking.com and booking.com said they had to get authorization from the hotel!!!!!
The left hand doesn't know what the right is doing!
My calls were cut off twice, number 2 agent called me back and the phone showed a Hong Kong number!!!!!
They have no idea about customer service!!!
DO NOT BOOK WITH THIS ABSOLUTE SHAMBLES OF A COMPANY!!!
We had dinner while watching the World Cup and it was really nice! Zin was very friendly and helpful:)
Booked the best room with balcony on 7th floor. Worst room ever - hasn’t been updated since the Seventies by the look of it. Awful furniture, stained carpets and balcony filthy with seagull droppings and an open drain hole. Rather stay in a Travelodge which sums it up. Avoid and go the The Clayton.
I was here for 9 days to visit my mom, in a care facility. It was a last minute visit as my mom needed to be moved and my family, local to Bristol, were out to town so I came from the states. I was a solo traveler and had a nice time here. The breakfasts were lovely. I would be off during the day to see my mom and pack up her space for the move. In the evenings I would grab a bite to eat in the bar or restaurant. Ashish and Sai were very kind as was the above manager. They greeted me and welcomed me upon my return nightly. I also met another lovely employee who is on the academy side! I don’t know her name. She has family in the states so we talked about that. She also talked about her experience with dementia and had you tube suggestions. Everyone was very kind and welcoming
Great stay overall! The rooms were comfortable, and the staff were welcoming and attentive. A special thank you to Archana at the breakfast restaurant for her warm hospitality and excellent service—she made every morning even more enjoyable. Highly recommended
Our stay was lovely! The hotel is close to bus stations and is walkable to many attractions. Our check-in was smooth, the room was spacious, air conditioned, and had an amazing shower! Our breakfast was also delicious with many English breakfast options. Praveen, Archna, and Christeen were very helpful in the mornings during breakfast and made our stay even more enjoyable. We were also able to have our luggage held for the day after checking out. I would stay here again!
Clean. Location.
Like the view from room 407 … of a huge plane tree. Great accessibility to buses. trains and Bristol centre. Lovely staff
No windows that open.
Didnt have a breakfast
Wasnt many drawers in the room
Everything
The hotel was lovely clean spacious everything you need for a lovely stay away from home 👍😁 will definitely use again 👍 also I would like to know where to get the shampoo and conditioner from I've looked online but they don't send to the UK?!
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The bed was good
Location wasn’t good. And the car park nearby was disgusting
I have used Holiday Inns previously and the facilities and staff have been as expected.
The price was extortionate for one night. But I was only able to book the previous day so was a bit desperate.
Friendly and helpful staff. Very good shower
Narrow window in the room which didn’t open at all. On arrival, walking into the room felt like walking into a fridge. We had to heat the room up with the air conditioning unit even though it was a very hot day, which felt like such a waste of electricity.
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