Holiday Inn Bristol City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (2458 reviews)
Bond Street , Bristol , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Excellent breakfast
Cons:
Issues with cleanliness
High parking costs
Some maintenance needs

Categories

Cleanliness
8.25
Several reviews point out cleanliness, but some issues with maintenance were noted.
Service
9.75
Outstanding service highlighted by multiple mentions, particularly of staff going above and beyond.
Location
9.25
Consistently praised for its excellent location close to key attractions.
Room Quality
8.75
Generally positive remarks on room comfort, though some noted specific issues.
Amenities
8.25
Amenities received mixed feedback, with some lacking maintenance.
Value for Money
9.25
Value for money was frequently mentioned as good, especially with breakfast included.
Food and Beverage
9.25
Breakfast and dining options received high praise from guests.
Overall Experience
9.25
Overall satisfaction emphasized, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:20

Property Description

Modern Rooms and Stylish Dining
The Holiday Inn in Bristol's city centre offers ultra-modern rooms with luxury bathrooms and a stylish restaurant and bar, perfect for a comfortable stay.

Convenient Location and Amenities
Located next to Cabot Circus Shopping Centre, this hotel boasts a mini gym, on-site parking, free WiFi access, and flat-screen LED TVs in every room, ensuring a convenient and enjoyable stay.

Delicious Dining Options and Nearby Attractions
Indulge in a varied menu at The Spot Kitchen and Bar, showcasing fresh local produce. With its proximity to Temple Meads Station, Arnolfini Gallery, and Clifton Village, there's plenty to explore nearby.

Experience the best of Bristol at the Holiday Inn Bristol City Centre. Book your stay now!

Important information:

If using a Sat-Nav, guests are advised to use the postcode BS13LE.

Please note that hen and stag parties are not accepted.

Guests arriving with children, please specify how many and their ages in the Special Request section of the reservation process.

Please assist all guests are required to provide a GBP 50 pre-authorization on a card for incidentals or damages along with a valid photo ID

For nonrefundable bookings:
Please note the payment must be from the original card, and the cardholder must be present upon check-in. In the case of third party bookings please contact the property once the reservation is made, as a payment authorization form must be completed before arrival.

The payment card used to guarantee the reservation must match the card presented upon check in at the hotel. If a reservation is made on behalf of someone that is not the owner of the card a 3rd party authorization form must be completed at the time of booking. This needs to be sent to the hotel along with a photocopy of both sides of the card and photographic ID for them to verify. Failure to do so may result in refusal of entry at check-in. Please note it is solely the responsibility of the booker to request and complete an authorization form when making a reservation.

Please note for the parking, there is a height restriction of 6.5 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

9
Based on 2458 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
A
Ajith • solo_traveller • in
10
Pros:

Located close to the center of Bristol, this hotel is very comfortable and spacious. The staff is courteous and informative. Had a very good stay here.

Cons:

Though the Hotel isn't responsible for it, the parking situation is a mess. Plenty of parking but mismanaged by Q-Park. But again, the hotel isn't owning the Parking. But a solution for customers would be great!

2026-09-12 • via Nuitee
A
Anna • couple • gb
7
Really comfortable stay but some things below par that meant it wasn’t worth the money.
Pros:

Great location, extremely convenient parking, lovely staff on reception.

Cons:

Tall lamp had nowhere to plug in to. One bedside lamp did not work. Room service menu was only sandwich or pizza. Couldn’t get a salad with pizza.

2026-09-12 • via Nuitee
P
Philip • couple • au
8
2026-09-11 • via Nuitee
M
Marko Logožar • solo_traveller • si
7
2026-09-10 • via Nuitee
K
Kim • couple • gb
9
Lovely would stay again and highly recommend to anyone
Pros:

Clean helpful staff

Cons:

Access from car park

2026-09-09 • via Nuitee
D
Deborah • couple • gb
10
Was very central near bus station
2026-09-09 • via Nuitee
M
Marcis • couple • gb
8
2026-09-09 • via Nuitee
K
Kamboj • solo_traveller • gb
1
2026-09-07 • via Nuitee
D
DM_reviews • solo_traveller • nl
7
Voldoende comfortabele kamer, dichtbij busstation
Pros:

Vriendelijkheid van het restaurant personeel.
Een heerlijke douche, waterdruk uitstekend
Airco op de kamer, makkelijk en effectief
Meerdere goede en grote spiegels op de kamer.
Goede verlichting, vele stopcontacten
Koffie/thee/koekjes op de kamer, dagelijks aangevuld zonodig
Koelkast aanwezig
Schoonmaak was goed bij aankomst en tijdens het verblijf.
Mogelijkheid om afval te scheiden.
Kluis groot genoeg voor laptop
Op makkelijk loopafstand (5min) van het busstation, Tesco in de buurt,

Cons:

Achter de gordijn bevindt zich een muur ipv een raam! Slechts 1 smalle raam in de hoek van de kamer , ongeveer 40 cm breed. Verder geen daglicht.

Nergens om gebruikte handdoeken goed op te hangen om te drogen/ luchten waardoor elke dag nieuwe nodig.

Geen planken/ plekken om kleding neer te leggen. Alleen hangruimte, slechts 5 hangers. Moesten dus uit de koffers leven.

Aanbod in het restaurant viel tegen, en het kwam vaker voor dat wat we wilden bestellen van de kaart of drankenkaart niet voorradig was.

's Avonds niet echt een veilige buurt. Mensen met een drugsverslaving en/of zonder verblijfsplaats kwamen we zeer vaak tegen, ook dichtbij het hotel. Niet duidelijk hoe ze geholpen worden in dit stad maar het blijft een onveilig gevoel geven, ook soms overdag

2026-09-07 • via Nuitee
D
David • couple • gb
8
2026-09-07 • via Nuitee
E
Erik • solo_traveller • nl
7
2026-09-07 • via Nuitee
N
Nadeem • solo_traveller • gb
8
Pleasantly good night out. Ate popcorn that I usually would not.
Pros:

The receptionist put me in a room when on approaching there was another man in the room. I therefore had to explain my bad experience.

2026-09-06 • via Nuitee
G
Grahame • solo_traveller • gb
8
2026-09-06 • via Nuitee
M
Maddumage • family_with_children • gb
8
Only issues were power off for a while and the Ac was not working properly after that in one day and
Pros:

Clean room

Cons:

Parking chargers.
Power loss during day .

2026-09-06 • via Nuitee
C
Christine • solo_traveller • ch
10
Pros:

L'emplacement près de tout à Bristol et le confort des chambres

Cons:

Rien

2026-09-05 • via Nuitee
P
Peter • solo_traveller • gb
8
Pros:

Location close to bus station after arriving from the airport.

Cons:

We were only there for one night. Next time we'd perhaps like to stay longer.

2026-09-04 • via Nuitee
B
Brian • family_with_children • gb
9
2026-09-04 • via Nuitee
M
Michele • couple • gb
10
2026-09-03 • via Nuitee
R
Rosemary • solo_traveller • gb
8
Weekend break
Pros:

When we arrived we were greeted by a young lad ( Jacob i think ) on reception. After booking in we went upstairs tried to sort out the parking online but couldn't work it out. Came back down to reception for help, one man wasn't sure but Jacob knew how to do it and applied our discount code.
Thank you Jacob 😊 you was a great help, keep it up.
Oh and thank you for the birthday treats on the bed and the cake , nice touch 👍🏼

Cons:

There wasn't any drinking chocolate in the room and no shower caps but got a shower cap when asked the staff.

2026-09-02 • via Nuitee
J
Joao • family_with_children • gb
10
Pros:

Everything

Cons:

Nothing

2026-09-02 • via Nuitee