Hôtel Eliseo

Hotels
8.7 (1542 reviews)
4-6, rue Reine Astrid , Lourdes , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Beds
Cons:
Cleanliness Issues
Limited Room Service

Categories

Cleanliness
8.13
Comments regarding cleanliness were mixed, with some concerns about mold in the shower area.
Service
9.1
Numerous reviews praised the staff for being accommodating, friendly, and professional.
Location
9.14
The location received high marks for its proximity to key attractions.
Room Quality
8.59
Generally good quality noted, though some reviews mentioned the need for modernization.
Amenities
8.62
Adequate amenities were mentioned, including luggage holding service and electric vehicle charging.
Value for Money
8.78
Value for money is perceived as good given the overall quality and location.
Food and Beverage
8.63
The breakfast and dinner options received positive feedback, though some wished for more variety.
Overall Experience
8.6
The overall experience was generally positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:05

Property Description

Stylish Accommodations in the Heart of Lourdes
Located just 75 meters from the Sanctuaries, Hotel Eliseo offers a modern stay with a touch of elegance. The spacious rooms feature contemporary decor, king size beds, flat-screen TVs, and complimentary WiFi. Some rooms even boast minibars for added convenience.

Delightful Dining and Relaxation Options
Indulge in regional delicacies at the brightly furnished restaurant, paired with local wines. Unwind with a drink at the Eliseo bar or soak in stunning views from the panoramic rooftop terrace after a day of exploration.

Convenient Location and Exciting Activities
Explore nearby attractions with ease, as the hotel offers a tourist office for excursion information. Play golf, visit beaches in Biarritz, or go hiking in Le Pic du Jer. With renovated rooms in 2023, Hotel Eliseo ensures a comfortable and memorable stay.

To experience luxury and convenience in Lourdes, book your stay at Hotel Eliseo today.

Important information:

Please note that the property accepts "Chèques Vacances".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    People 3 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1542 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.63
Overall Experience: 8.6
M
Manfred couple de
9
Angenehmes Hotel, auch für längeren Aufenthalt.
Pros:

Das Hotel ist anzufahren, es gibt eine Tiefgarage. Man ist gleich an der Fußgängerzone und an allen Heiligtümern. Frühstück haben wir nicht genommen, es gibt in der Nähe viele Möglichkeiten zu frühstücken. Wir hatten eine Suite, großzügig, großes Bad. Genügend Ablagefläche. Großer Schrank. Das Personal angefangen an der Rezeption oder der Zimmerservice waren alle ausnehmend freundlich.

Cons:

Die Suiten liegen ausgerechnet da, wo die Entlüftungsanlage der Küche vorbeigeht. Das Wummern fängt um 7.00 Uhr an bis 21.00 Uhr. Nicht sehr laut, aber doch hör- und spürbar.

2026-06-13 via Nuitee
A
Alicia Beatriz Iglesias solo_traveller ar
9
Pros:

La habitación superior que me dieron por gentileza

Cons:

Qué quisieron entrar a la habitación a las 8 horas am y estábamos descansando y luego no vinieron a limpiarla ni a cambiar las toallas. Tuve que pedir me las cambiaran a las 19 horas.

2026-06-13 via Nuitee
D
DANIEL couple fr
9
2026-06-12 via Nuitee
D
Denis couple de
10
2026-06-12 via Nuitee
G
Giselle couple us
9
Pros:

It’s close to the sanctuary

2026-06-12 via Nuitee
P
Philippe couple fr
9
Très bien dans l’ensemble
Pros:

Emplacement de l’hôtel, amabilité du personnel

Cons:

Chambre un peu petite, disposition du buffet petit-déjeuner

2026-06-12 via Nuitee
D
DANIELE extended_group it
6
Cons:

Servizi poco efficienti, lentezza al bar, receptionist nelle ore serali spesso assente

2026-06-11 via Nuitee
P
Pascal family_with_children fr
9
2026-06-11 via Nuitee
C
chadia solo_traveller lb
8
Good place to stay to visit the sanctuary
Pros:

Location very close to the sanctuary and the staff were very friendly

Cons:

The breakfast. Very basic

2026-06-10 via Nuitee
A
ana maria solo_traveller cl
7
Pros:

La ubicación.

Cons:

Que la habitación no tenia refrigerador,no tenía frazadas disponible y hacia mucho frio.

2026-06-10 via Nuitee
S
Samia extended_group fr
9
2026-06-10 via Nuitee
C
Catherine couple au
9
Pros:

The staff was amazing, very helpful. Had our last breakfast prepared in a bag the day we left as we had to travel early in the morning. No good connection on Tv, keeps freezing.

Cons:

Location very good.

2026-06-10 via Nuitee
F
Fabrizio extended_group ec
7
Pros:

Ubicación muy cerca del Santuario

Cons:

La habitación olía a humo de cigarrillo

2026-06-10 via Nuitee
P
peter solo_traveller at
10
Thanks !
Pros:

Exceptional friendly & competent reception

2026-06-09 via Nuitee
P
paolo couple it
8
ideale per una breve sosta a Lourdes
Pros:

la gentilezza dello staff e la grande disponibilità. Posizione perfetta, a 5 minuti dalla grotta e dalla basilica

Cons:

la colazione era veramente scarsa.

2026-06-09 via Nuitee
E
Ezequiel couple us
10
My stay was great, I loved the hotel and would recommend it.
Pros:

The room was very clean, comfortable and inviting. It met all my expectations.

Cons:

That I didn't stay any longer.

2026-06-09 via Nuitee
J
JULIE extended_group fr
8
2026-06-09 via Nuitee
C
christelle solo_traveller es
10
Estancia maravillosa
Pros:

Hotel muy bien ubicado.
Personal muy majo y profesional.
Parking cómodo.
Además tuvimos la sorpresa al llegar de tener una suite en vez de la habitación que habíamos reservado.
Muy buena experiencia.

Cons:

Nada

2026-06-09 via Nuitee
M
Marion extended_group gb
8
We thoroughly enjoyed our stay at the Hotel Eliséo.
Pros:

All of the reception staff were very helpful, especially Andrew. The location was excellent.

2026-06-08 via Nuitee
F
Fionnuala couple ie
10
We had a wonderful stay at the Eliseo!
Pros:

Cleanliness and beautiful breakfast!
Special area set up for ironing! Amazing!

Cons:

There was nothing I didn’t like!

2026-06-08 via Nuitee