Best Western Hotel City Gavle

Hotels
Best Western
8.2 (162 reviews)
Nygatan 8, Gävle, 803 20 , Gävle , SE

Pets allowed

Facilities

Free breakfast
Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Centrally located
Helpful staff
Cons:
Cleanliness issues
Old room quality

Categories

Cleanliness
7.66
Several complaints about cleanliness and dust in rooms.
Service
8.63
Staff offered to clean when issues were raised.
Location
9.17
Centrally located with easy access to amenities.
Room Quality
7.62
Rooms are old and some complaints about temperature control.
Amenities
8.15
Basic amenities present, but no standout features.
Value for Money
8.11
Fair pricing relative to location and amenities.
Food and Beverage
7.96
Breakfast has standard offerings but lacked variety.
Overall Experience
8.33
Mixed experiences lead to a neutral overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:18

Property Description

Discover comfort and convenience at Best Western Hotel City Gävle, where your perfect getaway awaits.

Recreational Opportunities
Embrace the outdoors with our bicycle rentals or unwind in our TV-equipped common area, complete with complimentary wireless internet access for all your entertainment and connectivity needs.

Culinary Delights
Savor delicious meals at our on-site restaurant and bar/lounge, with the luxury of 24-hour room service. Don’t miss our complimentary buffet breakfast served on weekdays and weekends to kick-start your day right.

Comfortable Stay
Retreat to one of our 100 guestrooms featuring LCD televisions, coffee/tea makers, and daily housekeeping to ensure a comfortable stay. With proximity to key attractions such as Gavle Castle and Old Town Gävle, your adventure begins just outside your door.

Book your stay today for an unforgettable experience!

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 162 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.96
Overall Experience: 8.33
C
Christer solo_traveller se
7
2026-06-19 via Nuitee
R
Reto solo_traveller ch
7
Pros:

The room we booked was not clean. But we got immediately a new room with upgrade.

2026-06-19 via Nuitee
A
Ann-Charlott couple se
5
2026-06-18 via Nuitee
T
Tommy couple se
8
2026-06-18 via Nuitee
P
philippe couple fr
8
un hotel tres confortable idéal pour une étape
Pros:

Hotel de bon confort à 10mn de la gare pour se rendre vers Upsalla et Stockholm.
Parking abrité, securisé certes payants à peine plus que ceux publics.
Chambre spacieuse et ptit dej tres copieux

2026-06-18 via Nuitee
B
Bernd couple de
6
2026-06-18 via Nuitee
J
Jan couple se
7
2026-06-17 via Nuitee
S
Sofia solo_traveller se
4
Pros:

Ok rum om än lite slitna lokaler...

Cons:

Frukosten, sämsta hotellfrukost jag varit med om.

2026-06-17 via Nuitee
H
Hanna couple fi
9
2026-06-17 via Nuitee
S
Sjöström solo_traveller se
7
2026-06-16 via Nuitee
M
Marcelo solo_traveller se
8
2026-06-15 via Nuitee
C
Christina couple se
8
Bra!
Pros:

Frukosten var bra och personalen snäll då jag bad om MJÖLKPROTEIN-FRITT alternativ.

Cons:

Trevligt besök med skapliga kuddar. Tycker att det borde finnas alternativ på höjden på kuddar. Typ, kontakta receptionen om du vill ha en plattare kudde. Kunde också ha varit gratis parkering även om det inte var så dyrt.

2026-06-15 via Nuitee
F
Fish solo_traveller se
10
2026-06-15 via Nuitee
L
Lena family_with_children se
7
Pros:

Frukosten var trevlig, där det gjorts lite extra med hembakat fröknäcke tex. Och överlag fräscht boende.

Cons:

Sängen var väl hård och lite för varmt på rummet.
Eftersom att jag normalt sover med öppet fönster i ett kallt rum, var det besvärande att ha ett rödljus precis utanför fönstret med en hel del trafik emellanåt men detta är ju bara obekvämt för mig pga av mina vanor.

2026-06-15 via Nuitee
Åke extended_group se
6
2026-06-15 via Nuitee
M
martin solo_traveller se
7
2026-06-14 via Nuitee
P
Per-erik solo_traveller se
2
Matos på rummet
Pros:

Läget.

Cons:

Vaknade tidigt av att luktade mat i rummet. Troligen från frukostförberedelse. Brist på ventilation trolig orsak.

2026-06-14 via Nuitee
U
Ulla-Britta solo_traveller se
9
Pros:

Önskar mörkläggningsgardiner. Väldigt ljust på natten

2026-06-14 via Nuitee
L
Lena-Marie solo_traveller se
10
Pros:

Trevlig personal bra frukost bra sängar

2026-06-14 via Nuitee
J
Jan couple se
8
2026-06-14 via Nuitee