Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Pets allowed
Hiking
Fishing
Cycling
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food
Cons:
Noise disturbances
Small room size

Categories

Cleanliness
8.83
Rooms were clean and well-maintained, though some reviews mentioned a need for minor decoration.
Service
9.3
Staff were described as friendly, helpful, and attentive throughout multiple reviews.
Location
9.34
Location is praised as convenient for exploring, centrally located.
Room Quality
8.29
Most rooms described as comfortable; however, some concerns about size and decor were noted.
Amenities
8.82
Amenities like breakfast offerings and extras in the room received positive feedback.
Value for Money
8.78
Generally perceived as good value with high-quality service and food.
Food and Beverage
9.33
Breakfast and dinner options received high praise for quality and variety.
Overall Experience
9.3
Overall stay was described as enjoyable with some minor issues, indicating a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:58

Property Description

Historic Charm
Experience the enchanting town of Arundel with its famous 12th century castle and the historic Swan Hotel, dating back to 1759.

Gastronomic Delights
Indulge in freshly prepared meals at our restaurant, awarded the Visit Britain Breakfast Award, accompanied by a selection of quality wines from our 200-year-old cellar.

Vibrant Atmosphere
Unwind at our bar, a popular spot for both locals and guests, offering a variety of Real Ales and continental lagers from Fuller Smith & Turner Ltd.

Book your stay at the Swan Hotel in Arundel to immerse yourself in history and luxury.

Important information:

Although the hotel does not have private parking facilities due to its prominent location in the town center, it is located very close to a public pay display car park. It is only chargeable between the hours of 08:00 - 18:00, and overnight it is free (advisable to put a ticket on your car overnight as it does not start charging until the morning, so then saving you the inconvenience of rushing out early in the morning). There are also numerous alternative parking facilities around the town, some of which are free and all within walking distance of the hotel.

Check-in after 23:00 is only possible by contacting the property at least 48 hours in advance. Reception closes at 23:00 after which access is not possible.

Please note that extra beds can only be accommodated in selected Superior and Executive rooms, subject to a charge per night.Extra beds should be requested before arrival and are only guaranteed once confirmed by the hotel.

Pets: Assistance & guide dogs are permitted.
We welcome well-behaved dogs in selected rooms, at an additional rate of £20 per dog and up to a maximum of 2 small dogs. The Hotel reserves the right to decline your request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £20 per person per night when using an available extra bed.
    People 16 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1477 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
J
Jacqueline solo_traveller gb
10
I loved it. Service could be a little slow but the staff were wonderfully friendly and helpful.
Pros:

Very clean and cared for. Great location.

2026-07-11 via Nuitee
A
Anna extended_group se
10
2026-07-10 via Nuitee
G
Guy extended_group no
10
Quality hotel.
Pros:

Great location and fantastic breakfast.

2026-07-10 via Nuitee
T
Tina couple gb
10
Perfect Tim the chef, Harry Yvonne Ellen Lana, my my stay and birthday perfect
Pros:

Beautiful

Cons:

There wasn’t anything not to like

2026-07-10 via Nuitee
S
Seamus Murphy couple gb
10
Great hotel
Pros:

Recently refurbished rooms. Excellent rooms and bath. My only minor niggle is the bed whilst very comfortable was a little high and my wife struggled to get onto the bed 😁
The staff were very helpful, full of local information and very attentive for a lovely breakfast

2026-07-09 via Nuitee
S
Simon couple gb
9
2026-07-09 via Nuitee
K
Kim couple gb
8
Very good standard of room and meals
Pros:

Very good furnishings and decor ideally located for Castle. Very impressed to have a Dyson fan provided for hot weather !

Cons:

A glass bathroom door even though it was opaque isn’t ideal. To be really picky what the room was missing was a mini fridge.

2026-07-08 via Nuitee
P
Penny couple gb
8
Perfect location for Arundel, walking along the river & driving to the coast.
Pros:

Friendly, helpful staff. Excellent comfortable super king bed. Good shower.

Cons:

No sitting outside space.

2026-07-06 via Nuitee
G
Grim van Dango solo_traveller de
9
2026-07-06 via Nuitee
J
Jacopo Luca solo_traveller it
10
Locanda degna di un Re!
Pros:

Tutto! Stanza grande e luminosa, bagno moderno, letto comodo, tutto pulitissimo. Bella bella bella!
Posizione eccezionale, al castello ci si va a piedi!!!

Cons:

Nulla!

2026-07-05 via Nuitee
R
Rowan couple nl
10
Top!
Pros:

Heel stijlvol ingericht, lief personeel en een hele goede creatieve keuken (zowel ontbijt als avondeten)! Netjes en schoon, fijne plek.

2026-07-04 via Nuitee
G
Gee solo_traveller gb
9
Fabulous staff, great location, maintenance needed.
Pros:

Staff were exceptionally helpful and friendly.

Cons:

The loo seat was keen on unseating one at a jaunty angle! The window actually came out of the frame!

2026-07-03 via Nuitee
M
Maggie solo_traveller gb
8
2026-07-02 via Nuitee
V
Verena extended_group at
10
Wonderful stay - highly recommended!
Pros:

Sehr schönes, neu renoviertes Hotel mitten in Arundel. Liebevoll gestaltete Zimmer, perfekter Service. Ein Juwel unter englischen Gasthäusern. Ich wäre gerne länger geblieben. Das Bett war ein Traum und ich habe mich rundum wohl gefühlt.

2026-07-02 via Nuitee
G
graham couple gb
8
2026-07-01 via Nuitee
L
lesley solo_traveller gb
9
Pros:

The position in the town

Cons:

Na

2026-06-30 via Nuitee
C
Colin couple ie
10
2026-06-30 via Nuitee
N
neil couple gb
8
Very pleasant hotel in centre of town, good breakfast and restaurant offerings.
Pros:

Superb breakfast, and restaurant offering pretty good as well - serving staff for both were excellent too. Location very central and handy for the castle. There is no hotel parking, but there is a public car park at reasonable price just behind the hotel.

Cons:

Unfortunately we were there during the 35C June heatwave - there was no aircon in the room and the nights were very uncomfortable as a result (I knew there was no aircon when I booked, just hadn't bargained for the heatwave) - the hotel had provided a fan, but the window in the bathroom was painted shut and it was difficult to get any air through the room during the night. Would stay there again, if visiting at cooler times of the year, or even in summer as long as I left to last minute and checked weather forecast beforehand.

2026-06-29 via Nuitee
K
Kemy couple gb
10
Excelent
Pros:

My partner and I have spent the weekend hiking in Arundel and The Swan hospitality at the end of the day was everything we needed. The cozy environment and friendly staff will make you feel like home. Location is excellent - 2 -3 minutes walking distance from the castle, restaurants at the door step, and parking facilities at the back. Highly recommended! Thank you for making our stay comfortable and hassle free x

Cons:

None

2026-06-29 via Nuitee
J
Janine extended_group gb
8
Pros:

The furnishings, bed comfort, decor.

Cons:

I noticed on the Sunday morning when the chef brought my eggs Benedict that his nails were filthy.
It put me off my food. I couldn’t eat my breakfast.
I was very shocked as we’d eaten the day before and had an evening meal.

2026-06-29 via Nuitee