Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Pets allowed
Hiking
Fishing
Cycling
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food
Cons:
Noise disturbances
Small room size

Categories

Cleanliness
8.83
Rooms were clean and well-maintained, though some reviews mentioned a need for minor decoration.
Service
9.3
Staff were described as friendly, helpful, and attentive throughout multiple reviews.
Location
9.34
Location is praised as convenient for exploring, centrally located.
Room Quality
8.29
Most rooms described as comfortable; however, some concerns about size and decor were noted.
Amenities
8.82
Amenities like breakfast offerings and extras in the room received positive feedback.
Value for Money
8.78
Generally perceived as good value with high-quality service and food.
Food and Beverage
9.33
Breakfast and dinner options received high praise for quality and variety.
Overall Experience
9.3
Overall stay was described as enjoyable with some minor issues, indicating a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:58

Property Description

Historic Charm
Experience the enchanting town of Arundel with its famous 12th century castle and the historic Swan Hotel, dating back to 1759.

Gastronomic Delights
Indulge in freshly prepared meals at our restaurant, awarded the Visit Britain Breakfast Award, accompanied by a selection of quality wines from our 200-year-old cellar.

Vibrant Atmosphere
Unwind at our bar, a popular spot for both locals and guests, offering a variety of Real Ales and continental lagers from Fuller Smith & Turner Ltd.

Book your stay at the Swan Hotel in Arundel to immerse yourself in history and luxury.

Important information:

Although the hotel does not have private parking facilities due to its prominent location in the town center, it is located very close to a public pay display car park. It is only chargeable between the hours of 08:00 - 18:00, and overnight it is free (advisable to put a ticket on your car overnight as it does not start charging until the morning, so then saving you the inconvenience of rushing out early in the morning). There are also numerous alternative parking facilities around the town, some of which are free and all within walking distance of the hotel.

Check-in after 23:00 is only possible by contacting the property at least 48 hours in advance. Reception closes at 23:00 after which access is not possible.

Please note that extra beds can only be accommodated in selected Superior and Executive rooms, subject to a charge per night.Extra beds should be requested before arrival and are only guaranteed once confirmed by the hotel.

Pets: Assistance & guide dogs are permitted.
We welcome well-behaved dogs in selected rooms, at an additional rate of £20 per dog and up to a maximum of 2 small dogs. The Hotel reserves the right to decline your request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LGW

Location

Guest Reviews

9
Based on 1532 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
D
David couple gb
9
2026-08-29 via Nuitee
T
Tiziano couple it
8
Ottimo posto in avvicinamento all’aeroporto.
Pros:

La posizione, la gentilezza del personale, la qualità del cibo (abbiamo cenato).

Cons:

Migliorabile la qualità del materasso della camera N 7

2026-08-29 via Nuitee
C
Colin couple gb
7
Comfortable base from which to explore Arundel.
Pros:

Convenient location, nice room.

Cons:

No parking, many items on menu ran out.

2026-08-28 via Nuitee
K
Kevin solo_traveller gb
8
Swan upmanshio
Pros:

Very considerate and helpful staff. Good food.

Cons:

Steep stairs. Unfortunately a feature of old building.

2026-08-28 via Nuitee
Z
Zoe family_with_children gb
8
Great little hotel I'm
Pros:

Very good breakfast, friendly staff and comfortable room.

Cons:

Nothing.

2026-08-27 via Nuitee
S
Sheri extended_group gb
9
A very comfortable stay in a great location.
Pros:

The bedroom was beautiful with the best bed I have ever slept in. The decor was gorgeous throughout the hotel.
The staff were fantastic, especially the lady who checked us in.
Great breakfast with good quality ingredients.
The location of the hotel is perfect.

Cons:

The bathroom was not great. There was sawdust behind the loo and the loo seat was falling off. It looked bare and the water pressure was low.

2026-08-25 via Nuitee
S
Sean solo_traveller gb
10
2026-08-23 via Nuitee
J
Jarrod couple gb
8
Pros:

Great room and a delicious roast

2026-08-23 via Nuitee
S
Shaun solo_traveller gb
10
Pros:

Great staff, nice spacious decorated rooms, great food. We were very welcomed.

Cons:

Being pedantic but beds are quite overcrowded with cushions and quite high up, but very minor.

2026-08-23 via Nuitee
S
Sally couple gb
10
Pros:

Located in centre of beautiful Arundel. No parking but there was a public car park directly behind £9.40 for 24 hours. Room well appointed with tea, Nespresso coffee machine, water and biscuits. Dyson fan. Bed exceptionally comfortable. Breakfast was superb. Staff very friendly.

2026-08-22 via Nuitee
A
Alan couple gb
10
Exceptional stay with great staff
Pros:

Renovated in June to a high standard.
Exceptional staff including Yvonne, the waiting staff at breakfast and young man who checked us in at 3pm.
Never expected so great & high standard from a pub restaurant hotel.

Cons:

A blessing in disguise but TV did not work so could enjoy room and hotel.

2026-08-22 via Nuitee
C
Cheryl couple us
10
Best vacation ever!
Pros:

Location, staff , accommodation, good food

Cons:

A little loud with other guests getting in late at night

2026-08-22 via Nuitee
M
Martin couple gb
9
Pros:

Room was lovely and comfortable. Nice touch of water each day
Breakfast was amazing
Even though no parking, the car park at the back is less than 100 yards away.
Ideal location for all of Arundel and beyond

2026-08-19 via Nuitee
R
Robert couple gb
9
A cosy room in the centre of town with a great breakfast to start the day.
Pros:

We adored it. Our room had a view of the castle, a comfortable bath and shower which all worked perfectly, and the bed was really comfortable. We enjoyed our breakfast in the morning in the cosy room beside the bar, and had direct access to every part of the town we wanted to see.

2026-08-18 via Nuitee
A
Adam couple gb
10
Excellent stay don't let the fact its a pub bed and breakfast put you off it is fantastic.
Pros:

Fantastic luxury stay in a luxurious location, I believe the rooms had recently been refurbished and it showed with a comfortable stay followed by an excellent breakfast.

Cons:

The price point was closer to top end luxury for this style of property, I can't fault it but it was priced at a premium, I'd imagine you could look at a private rental for a similar price.

2026-08-17 via Nuitee
J
Jane couple gb
8
2026-08-16 via Nuitee
K
Kevin solo_traveller gb
8
Pros:

All good except for confusion with seating for dinner and managers non involvement with ensuring all was well.

Cons:

Manager not helpful with regard to dinner booking.

2026-08-15 via Nuitee
D
David couple gb
8
Really enjoyed the village and surrounding areas.
Pros:

Great location and lovely Pub/Hotel

Cons:

Felt it was a little expensive at £230 per night

2026-08-14 via Nuitee
C
Clare couple gb
8
2026-08-14 via Nuitee
S
Sir CHARLES couple gb
10
Location and friendly staffs
Pros:

Location, friendly staffs,

Cons:

N/A

2026-08-13 via Nuitee