Worcester Bank House Hotel Spa & Golf, BW Premier Collection

Hotels
•
Best Western
8.8 (130 reviews)
A4103, Bransford, Worcester, England, WR6 5JD , Worcester , GB
44-1886-833551

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Kind staff
Well equipped spa
Cons:
Outdated rooms
Poor meal quality

Categories

Cleanliness
8.5
The carpets felt tired and some mattresses were starting to feel a little old.
Service
9.7
The staff were amazing, especially the reception team and spa staff, providing kind and lovely service.
Location
9.5
Convenient location for trips and easy to find.
Room Quality
8.2
Room quality was poor; uncomfortable bed, peeling wallpaper, and outdated bathroom.
Amenities
9.4
Well equipped spa and generally good facilities.
Value for Money
8.2
Not what was expected for the price, with issues in room quality and services.
Food and Beverage
7.7
Breakfast was good but the evening meals were poor quality and overpriced.
Overall Experience
9.2
Overall a lovely stay with some shortcomings but some staff exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:51

Property Description

Experience unparalleled luxury at Worcester Bank House Hotel Spa & Golf, BW Premier Collection, where relaxation and recreation merge seamlessly.

Spa Indulgence
Pamper yourself at our exquisite spa, offering rejuvenating massages, refreshing body treatments, and soothing facials, ensuring your stay is an oasis of tranquility.

Dining Delights
Savor culinary delights at our on-site Garden Room Restaurant or opt for the convenience of our 24-hour room service. Enjoy refreshing beverages in our welcoming bar/lounge.

Recreational Excellence
Whether you're enjoying a game of golf or unwinding by the indoor pool, our top-tier recreational amenities, including a sauna, promise an unforgettable experience.

Don’t wait to book your serene getaway today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 130 reviews
Cleanliness: 8.5
Service: 9.7
Location: 9.5
Room Quality: 8.2
Amenities: 9.4
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 9.2
C
Callum • solo_traveller • gb
9
2026-06-13 • via Nuitee
G
Georgina • couple • gb
8
A good place to stop for a night but beware dinner prices and quality of food.
Pros:

Very good value b and b
Attractive building and surroundings

Cons:

The dinner was overpriced. Starters were awful especially asparagus which tasted like grass and beetroot which had a really unpleasant dressing. Despite making a polite complaint nothing was done about it!

2026-06-13 • via Nuitee
L
Leonard • extended_group • gb
10
Staff was very helpful before we turned up. They organised all our taxis we needed and assisted me with a room we were w
Pros:

Very nice looking hotel very clean ideally placed for the wedding we was going to staff were amazing

2026-06-12 • via Nuitee
S
Steven • couple • gb
10
2026-06-11 • via Nuitee
T
Terry • couple • gb
9
Pros:

Staff were great and nothing was too much trouble

2026-06-08 • via Nuitee
J
Jade • couple • gb
10
2026-06-08 • via Nuitee
J
Jeremy • solo_traveller • gb
8
Decent comfortable property, really good for a short business stop.
Pros:

Decent comfortable property, ideal for a short business stop

Cons:

Nothing really. The king beds had a bit of a sag but no biggie

2026-06-07 • via Nuitee
R
Rainer • couple • de
9
Sehr schönes Hotel…
Pros:

Wir waren 2Tage im Hotel. Sehr schöner Garten und Pool. Dinner hervorragend und schöne Bar.
Parkplätze direkt vor dem Hotel ausreichend.
Sehr nettes Personal.

Cons:

Alles gut.

2026-06-07 • via Nuitee
A
Alun • couple • gb
8
Enjoyable
Pros:

Satisfactory breakfast catering for my gluten free allergy, however choice of food could have been better. Need to look at having a separate area for gluten free items to take away the chance of cross contamination.

2026-06-07 • via Nuitee
H
Helen • solo_traveller • gb
7
With the exception of the additional fees for the spa it was what I would expect from a chain hotel.
Pros:

The room was standard and much as I had expected. Staff were courteous and helpful. Breakfast was good. The EV chargers were straightforward to use. The flat rate of £15 per charge worked well for me as I needed a full charge; had I required just a quick top up, it might have proved expensive, but on this occasion it was far cheaper and more convenient than using a motorway charger. Fortunately the hotel wasn't busy so I didn't need to wait to use a charger.

Cons:

I was disappointed to discover only after I'd booked, that there were additional charges to use the spa. This should have been made clear on Booking.com from the outset. It was particularly irksome to have to pay two days worth of spa fees when I was staying for less than 24 hours. I didn't realise that Best Western were aiming to become the Ryan Air of hospitality!

2026-06-06 • via Nuitee
Z
Zoe • couple • gb
9
Great hotel with fabulous facilities
Pros:

Very nice hotel with great facilities. Loved the spa and the restaurant.

Cons:

Would have loved a slightly bigger bed.

2026-06-06 • via Nuitee
J
Jean • solo_traveller • gb
9
2026-06-06 • via Nuitee
S
sam • solo_traveller • gb
8
2026-06-02 • via Nuitee
K
Karen T • solo_traveller • gb
7
Pros:

The location was very good, with easy access by car to the Worcester area in the north or The Malverns in the south, and with plenty of good off-road parking. The staff were friendly and helpful, with one receptionist finding me a large glass for me to put my daughter's wedding posy in, as she had just got married the day before our stay. The breakfast was good, with plenty of choice, and the evening meal that we had was lovely, but we did feel that it was expensive, compared to other similar quality meals in pubs/restaurants.

Cons:

Unfortunately, although the hotel had lovely cool air-conditioning in the foyer and corridors, the room itself was far too hot, stuffy and airless, with only a tiny window to open and a desk fan to try and move the air, which didn't really work. The temperature on at least 2 of our 5 day stay was 35°C, and 34°C on another, only reducing to 27°/28°C on the other 2 days. This meant that it was almost impossible to sleep, meaning that we were both very tired at the end of our stay. We used to arrive back in the afternoon and leave our door open whilst sitting in the corridor to have a coffee/tea, hoping the cool air from the aircon would filter into our room. When we were in the room we had the fan on full the whole time. In these days of much higher temperatures in the UK, the rooms really should be air-conditioned.

2026-06-02 • via Nuitee
C
Carolyn • couple • gb
8
Pros:

Lack of vegetarian options

2026-06-02 • via Nuitee
M
Michelle • family_with_children • gb
10
2026-05-31 • via Nuitee
A
Antony • family_with_children • gb
7
2026-05-31 • via Nuitee
S
Shinyhappykitty133 • solo_traveller • gb
10
Pros:

Beautiful hotel! Helpful staff, lovely room fab breakfast.

Cons:

Absolutely no issues.

2026-05-31 • via Nuitee
L
lynne • family_with_children • gb
10
Immaculately clean and extremely well run by a fabulous team.
Pros:

Incredible team of staff. Everyone was so friendly, cheerful and helpful.

2026-05-30 • via Nuitee
M
Michaela • family_with_children • gb
7
Comfortable and relaxed .
Pros:

Extremely clean and tidy

Cons:

No aircon in the room .

2026-05-30 • via Nuitee