Worcester Bank House Hotel Spa & Golf; BW Premier Collection

Hotels
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BW Premier Collection
Bransford Road, Bransford, Nr Worcester , Worcester , GB

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Kind staff
Well equipped spa
Cons:
Outdated rooms
Poor meal quality

Categories

Cleanliness
8.5
The carpets felt tired and some mattresses were starting to feel a little old.
Service
9.7
The staff were amazing, especially the reception team and spa staff, providing kind and lovely service.
Location
9.5
Convenient location for trips and easy to find.
Room Quality
8.2
Room quality was poor; uncomfortable bed, peeling wallpaper, and outdated bathroom.
Amenities
9.4
Well equipped spa and generally good facilities.
Value for Money
8.2
Not what was expected for the price, with issues in room quality and services.
Food and Beverage
7.7
Breakfast was good but the evening meals were poor quality and overpriced.
Overall Experience
9.2
Overall a lovely stay with some shortcomings but some staff exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:51

Property Description

Scenic Views and Convenient Location

The Bank House Hotel & Golf Club offers stunning views of the Malvern Hills and is conveniently located just 3 miles from Worcester and Malvern. With easy access to major motorways, including the M5, M6, and M40, exploring the surrounding areas is a breeze.

Charming Rooms and Delicious Dining

Individually decorated spacious rooms await guests, each equipped with modern amenities. The on-site restaurant tantalizes taste buds with a blend of traditional English dishes and contemporary flavors, all enjoyed while overlooking the picturesque grounds.

Golfing Getaway

Perfect for golf enthusiasts, the hotel is adjacent to the Bransford Golf Club, boasting an 18-hole course for a challenging round. After a day on the green, unwind in comfort at The Bank House Hotel & Golf Club.

Book your stay now to experience the perfect blend of relaxation and recreation!

Important information:

The swimming pool opening and closing times are between 7:00 and 20:00 Monday to Saturday, and between 8:00 and 19:00 on Sundays and bank holidays.

When booking 5 rooms or more, different policies and additional supplements will apply.

In response to the coronavirus (COVID-19), breakfast will be served as a grab-and-go service for those who have booked with breakfast or added breakfast upon check-in.

Access to the spa and gym facilities is subject to availability.

There is an additional charge to use the spa
Adult £ 15 per day
Children 16 years and below £5 per dayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

Cleanliness: 8.5
Service: 9.7
Location: 9.5
Room Quality: 8.2
Amenities: 9.4
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 9.2
K
Keith Whale • extended_group • gb
9
Pros:

Meals bar golf and gym

2026-09-12 • via Nuitee
T
Tim • extended_group • gb
8
excellent restful stay
Pros:

a dog free hotel, so no allergy worries

2026-09-11 • via Nuitee
A
Annaleigh • solo_traveller • ie
4
Wouldn’t stay here again.
Pros:

On the way in to the hotel the grounds looked beautiful. The outside of the hotel looked very impressive. The spa was lovely, however we were charged extra to use the pool. Some of the staff were lovely and accommodating. The beds were comfy however the rooms were quite outdated

Cons:

Some of the staff were not very accommodating. On arrival we were waiting at least 30-40 minutes for someone to check us in. The food was quite poor in regard to dinner that evening the burger was burnt and not edible and the food was quite cold. The rooms were outdated. The spa was nice however there were extra charges for everything even up to a bathrobe.

2026-09-08 • via Nuitee
K
Keith • family_with_children • gb
7
2026-09-07 • via Nuitee
M
Michelle • couple • gb
7
Lovely stay nice features but needs some updates. Lottie and Pia at spa were fantastic and very friendly food was limite
Pros:

The hotel was lovely in a nice setting and liked that it had spa facilities

Cons:

The curtains in room were damaged, the side light cover was ripped and behind the tv it was very dusty (lacked being cleaned) the facilities in room were good such as iron, fan and hairdryer
The side of mirror in bathroom had rusted and speckled with marks

2026-09-07 • via Nuitee
W
Wendy • couple • gb
10
Amazing
Pros:

Everything about hotel was excellent

2026-09-06 • via Nuitee
L
Laura • family_with_children • gb
7
2026-09-06 • via Nuitee
E
Elizabeth • couple • gb
9
2026-09-05 • via Nuitee
B
Buttitta • couple • it
9
2026-09-05 • via Nuitee
H
Hanna • couple • gb
4
Ok but not worth 120 pounds for a night
Pros:

Staff members were nice and also good breakfast

Cons:

I don’t think this is a 4 star hotel at all. There is no A/C in the rooms and also no fridge. Spa area clean but really small.

2026-09-04 • via Nuitee
B
Bradley • couple • gb
7
2026-08-31 • via Nuitee
J
Judith • family_with_children • gb
7
Comfortable and enjoyable but the hotel could improve.
Pros:

The room was spacious and comfortable and reasonably clean. The food was good.
The location was good, quiet but not far from Worcester for a visit.

Cons:

The staff could be better with some training. There seemed to be a lot of standing around chatting while one person did all the work.
The floor by the breakfast buffet was dirty and sticky as were the mugs. Quite unpleasant.

2026-08-31 • via Nuitee
L
Lee • couple • gb
4
Average, slightly incompetent staff, nice but small spa
Pros:

It was clean and tidy

Cons:

The executive king room was only kingly by size, there was next to no thrills in the room, no real creature comforts you would expect from a room of that name

2026-08-31 • via Nuitee
B
Bejoy • couple • gb
8
2026-08-30 • via Nuitee
G
Gavin • extended_group • gb
10
2026-08-27 • via Nuitee
P
Peter • couple • gb
8
2026-08-25 • via Nuitee
C
Carla • family_with_children • gb
10
Stayed a second night due to our granddaughter being poorly & the staff were very kind & helpful
Pros:

The staff were exceptionally kind & helpful .. especially housekeeping ladies & the night manager .. Mike

Cons:

Nothing

2026-08-24 • via Nuitee
K
Ken • solo_traveller • gb
8
Pros:

A very enjoyable stay. Excellent breakfast 👌. Very young staff who seem on the whole enthusiast and capable.

Cons:

All good and most things excellent.
Reception always excelled.

2026-08-24 • via Nuitee
S
Sandra • extended_group • gb
9
An extremely enjoyable stay in a spotless, comfortable setting with good service..
Pros:

Lovely breakfast. Thoroughly enjoyed an evening meal in The Garden Room Restaurant. Very tasty, with excellent service.

2026-08-24 • via Nuitee
J
janette • couple • gb
8
2026-08-23 • via Nuitee