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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Street parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Allergy-free room
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Snack bar
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Lockers
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location and Accessibility
Located just a 7-minute walk from La Place RER B Train Station, our 4-star hotel offers direct access to central Paris, Charles de Gaulle, and Orly Airports.
Comfortable Accommodations
Enjoy soundproofed rooms equipped with flat-screen TVs, tea/coffee facilities, and private bathrooms for a relaxing stay at Courtyard Paris Arcueil.
Delightful Dining and Amenities
Indulge in a daily buffet breakfast, with complimentary breakfast for children under 6 and special rates for kids up to 12. The Kitchen and Bar Restaurant serves fresh, seasonal cuisine, while guests can unwind in the hotel lounge.
Book your stay now at Courtyard Paris Arcueil for a memorable experience!
Please note that the restaurant is closed on Fridays and Saturdays. Breakfast is still served.
WiFi is available free of charge for Marriott members.
A deposit may be required at the property.
Location
Guest Reviews
We flew in on Friday afternoon. Earlier that morning, I informed the hotel of our expected arrival time and received a message confirming that they were waiting for us.
When we arrived, the staff informed us that the hotel was overbooked and that there was no room available for us. They said they would arrange accommodation at a different hotel and cover the cost of the taxi. However, they asked us to pay for the taxi upfront and assured us that they would reimburse us after we emailed them the receipt.
We sent the receipt as requested, but that is when the problems began. We were given one excuse after another: the manager did not have access to the email inbox, he was busy, or he had already gone home. This was completely unprofessional.
We have still not received reimbursement for the taxi fare. I would not recommend this hotel due to the poor customer service and the way this situation was handled.
Not only was the taxi fare not refunded, we have also wasted a considerable amount of our time in Paris due to the transfer.
Localisation par rapport à mon point de chute.
La clim ne fonctionnais pas correctement, il faisait plus froid dans le couloir.
good for business
The staff were pleasant.
I did not get the room I paid for, hotel said I would get a refund of 30 per cent back to me but this has not happened. They said Booking.com would refund me.
Lage
Rechnung trotz vorheriger Absprache falsch
Frühstück trotz vorheriger Bestätigung nicht inkludiert.
nice location, there's a shopping mall near hotel
Arriving at 4 pm, and after almost 20-30 minutes waiting, we were told that we couldn't check in as the room was not ready. Hello??? Check-in time starts at when??? TOOOOOOOOOOOOOOO much waiting, you could just tell me I can't check in at that time at the beginning, instead of letting me know after 20-30 minutes waiting!!!!!!
So we went out for dinner, and we still waited almost 10 minutes to check in when we returned to this hotel around 11 pm. As the staff told us, there are some technical issue for their system. Hello??? System problems???
Par rapport à d'autres hôtels de Paris où je suis allé ces derniers mois, celui-ci est mieux tant au niveau du personnel, que de la taille des chambres, les serveurs du repas du soir avec un petit coucou à Sam qui était super top.
La facturation !!! Ils ont des systèmes rigides de facturation notamment en n'acceptant pas de rédiger une facture pour les clients qui passent par booking. Booking est un intermédiaire, mon fournisseur c'est Marriott, incompréhensible !!! Dans ma situation, ça va, car mon expert-fiscal à trouver une solution mais je pense qu'il devrait revoir leur façon de faire qui est trop différente par rapport aux autres hôtels de Paris.
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