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Rooftop Swimming Pool and Design Discotheque:
Experience luxury at its finest with a rooftop swimming pool and a design discotheque offering stunning city views from every room.
Art Exhibits and Massage Sessions:
Indulge in art exhibits and relaxing massage sessions during your stay, adding a touch of culture and wellness to your experience.
High-End Design Ambiance with Modern Amenities:
Enjoy retro-style décor with modern accents, vintage chandeliers, flat-screen TVs, minibars, and air conditioning in every room, creating a sophisticated and comfortable atmosphere.
Book now to immerse yourself in the glamour and luxury of The Charlee Hotel, where every detail is designed to elevate your stay.
Guests must pay the Resort Fee equivalent to $50,000 COP per person, per night, upon check-in.
Parking is available for an additional fee of COP $80,000 and is subject to availability.
Airport shuttle service is also available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Pets are allowed on request. Charges may be applicable.
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and costs COP 15000 per day.
Children of any age are allowed.
Children up to and including 10 years old stay for COP 54,000 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Our stay has been great day 2/5, Edison came around midnight as per our request to set up the hot tub for us he put some bath salts and brought up clean towels. Very helpful and nice. We’ve felt very pampered. Alejandro and JC at the front desk, Andres as well. All super nice. Great place for a comfortable hotel at the heart of El Poblado walking distance to the party or party in your own room if you choose to. Great base to explore Medellin.
Highly recommend staying in the penthouse suite. Edison from housekeeping was exceptional in his attention to our requests. He always showed up with a smile. He definitely contributed to our positive experience.
La comodidad de la habitación, la comida deliciosa y que todo está en perfecto estado
no veo algo a mejorar, todo estuvo a la altura del lugar
Muy buena experiencia. El hotel está súper bien ubicado en El Poblado, todo queda cerca. La habitación es cómoda, moderna y bien cuidada.
El rooftop es de lo mejor: buena vista, buen ambiente y excelentes cócteles. El servicio en general fue atento sin ser exagerado.
Volvería sin duda. Ideal si buscas algo con buena energía y ubicación.
Excellent hotel for any kind of stay; whether you’re looking to party, spend quality time with family, or simply relax.
From the moment we arrived, Anderson welcomed us warmly and clearly explained all the important details about the hotel. Shortly after, Santiago Leal offered us a drink; we chose coffee, and it was absolutely delicious. He also kindly assisted us by taking our luggage up to the room.
Even before our arrival, Jessica , the Concierge reached out to ensure everything was arranged for our stay. I was celebrating my birthday with my brother and sister, and she went above and beyond by surprising me with a slice of cake and even singing; such a thoughtful and memorable touch.
Toda la experiencia fue increíble, disfrutamos demasiado nuestra estadía. La habitación estuvo perfecta con el jacuzzi y la vista. La atención de todo el personal fue magnífica, volvería y lo recomendaría sin lugar a dudas.
EL DISEÑO Y ARQUITECTURA DEL HOTEL
LA CONCIERGE JESSICA DIAZ SU ATENCION SUPER BIEN EN TODO MOMENTO DE NUESTRA ESTADIA
EN EL DESAYUNO SE DEMORABAN UN POCO ALGUNAS PERSONAS
What a great stay at a fantastic hotel. The location cannot be beat. You are right in the mix here. The rooms are very spacious. The rainfall shower in the room was a highlight for me. The complementary breakfast was excellent. The entire staff at the hotel was superb. I will definitely be staying here again when I return to Medellín!
The location is excellent, perfectly positioned for both convenience and atmosphere. The design is thoughtfully curated, with great attention to detail throughout the property. The room was spacious, comfortable, and beautifully appointed, while the bathroom was truly exceptional—one of the highlights of the stay.
What made the experience even more memorable was the professionalism and kindness of the staff. The reception team was consistently welcoming and efficient, and the restaurant staff delivered excellent service with genuine warmth.
A special mention goes to the concierge, Jessica, who was incredibly professional, attentive, and always available to assist with any request. Her support added real value to the overall experience.
The hotel is in a great location and walking distance to Provenza. The amenities are phenomenal and the staff is amazing.
Great location
Perfect for party a few blocks away from bars and other rooftops
Low light on the rooms
Main entrance was closed
The rooftop ask for minimum spend of 300k or 1M just for a table
A localização é maravilhosa, perto de tudo, bons restaurantes, cafés, bares e lojas pode-se fazer tudo a pé, estado mesmo no centro dentro do hotel não se nota a agitação da rua, tem algum ruído mas nada que me incomode, quarto muito grande e bom pequeno almoço, piscina gira e um bom bar com ótima vista
Os empregados são simpáticos , principalmente o Camilo da recepção e o empregado do bar do rooftop , mas os do pequeno-almoço deixam muito a desejar, a simpatia não é tudo e acho que o hotel bom como o descrevi merecia funcionários mais eficientes
Good location. Rooms are nice.
My check in was incredibly rude and condescending. I had an early flight and they told me my room wasn’t ready till 3. I came back at 2:30 just to see if it was ready early and was scolded for not coming at 3. Not a good impression to start my trip. The rest of the check in was rude as well, but the remainder of my stay was fine. Not five start service for check in, but the rest of the staff was very helpful and kind.
The concierge didn’t answer my text for two days and apologized for not having access to their WhatsApp. Not sure what that is but didn’t affect much.
Breakfast is very minimum.
The spotting clean.
Die Lage, die Aussicht sowie einzelne Speisen wie das Omelette beim Frühstück und die Burger waren gut.
Der Service im gesamten Hotel war langsam und unaufmerksam, zudem spricht kaum jemand Englisch, was die Kommunikation erschwert. Das Frühstücksbuffet ist sehr mager und bietet kaum Auswahl. Besonders unverständlich ist, dass Cappuccino extra berechnet wird, was erst nach mehreren Tagen erwähnt wurde.
Wir hatten fast 24 Stunden kein warmes Wasser, wodurch weder Duschen noch die Nutzung des Jacuzzis möglich war. Zusätzlich wurde der Jacuzzi während des Aufenthalts nicht regelmäßig gereinigt.
Das Fitnessstudio ist stark überfüllt, da externe Gäste Zugang haben. Als Hotelgast erhält man dort weder Wasser noch Handtücher.
Der Concierge-Service war unzuverlässig, Anfragen wurden nicht gelöst. Die WhatsApp-Kommunikation erfolgte erst nach Stunden und führte sogar dazu, dass nachts um halb eins laut an unsere Tür geklopft wurde.
Room Service war praktisch nicht nutzbar, da telefonisch keine Verbindung zustande kam und kein Rückruf erfolgte.
Zusätzlich wird eine tägliche Resort Fee berechnet, ohne dass ersichtlich ist, welche Leistungen dafür erbracht werden.
Besonders negativ ist, dass wir nach dem Check-out wegen einer zusätzlichen Rechnung kontaktiert wurden, die zuvor nicht korrekt in der Abschlussrechnung enthalten war.
Beim Check-out wurde zudem nicht einmal nachgefragt, ob wir zufrieden waren.
Leider weit unter den Erwartungen – absolut kein 5-Sterne-Niveau
Experience was great! Edison needs to get a lot of recognition because he really made our stay better. His professionalism, kindness, and attention to detail did not go unnoticed. Whether it was quickly handling requests, offering helpful recommendations, or simply checking in to make sure everything was perfect, he consistently exceeded expectations.
What stood out the most was his genuine attitude and willingness to go the extra mile without hesitation. It’s rare to come across someone so dedicated to providing exceptional service, and it made a huge difference in my overall experience.
Thank you again for such outstanding service!
Thank you, Edison, for your hospitality, outstanding service, and support during our stay at the hotel.
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