Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Rooms not as advertised

Categories

Cleanliness
4.2
Reviews indicated poor cleanliness, with dirty sheets and rooms not matching photos.
Service
7.7
The service received mixed reviews; while some staff were described as kind, others appeared inattentive.
Location
8.2
Well-placed near metro and restaurants, a common positive note across reviews.
Room Quality
5.2
Many reviews noted issues with room size, amenities, and conditions not meeting expectations set by photos.
Amenities
6.2
Limited amenities mentioned; breakfast offerings and basic necessities were noted positively.
Value for Money
6.2
Guests had mixed feelings about whether their stay met the expected value for its price.
Food and Beverage
6.7
Breakfast quality received some positive feedback, although it differed from expectations.
Overall Experience
5.2
Overall, guests expressed disappointment, with several negative experiences overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Modern Rooms with 24-Hour Front Desk
Located in the heart of Kensington, 1 Lexham Gardens Hotel offers modern rooms with fresh decor and private bathrooms. Guests can enjoy the convenience of a 24-hour front desk, ensuring assistance at any time during their stay.

Convenient Location near Museum Mile
Situated just off the Museum Mile, the hotel is a short 5-minute walk from Earl’s Court. Guests can explore the cultural attractions nearby and easily access public transportation for further exploration of the city.

Close Proximity to Popular Attractions
With Knightsbridge and Harrods a 20-minute walk away, and Kensington High Street just 10 minutes on foot, 1 Lexham Gardens Hotel is ideally located for shopping and sightseeing. Don't miss the chance to stay just half a mile from the picturesque Hyde Park.

Book your stay at 1 Lexham Gardens Hotel now for a memorable experience in Kensington!

Important information:

Please note that credit or debit cards used to book will be pre-authorized shortly after booking and one week prior to arrival, in order to validate the card. The amount will be the cost of 1 night's stay.

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

6.2
Based on 3835 reviews
Cleanliness: 4.2
Service: 7.7
Location: 8.2
Room Quality: 5.2
Amenities: 6.2
Value for Money: 6.2
Food and Beverage: 6.7
Overall Experience: 5.2
J
Julia • solo_traveller • gb
6
Comfortable and suited my needs fine, thank you
Pros:

Breakfast was good, plenty of choice and flexibility with timings. I would have like a cup of tea and marmalade with toast.

Cons:

It was all very adequate for my stay, and the bedding and towels were lovely. The cutlery and crockery also very clean for breakfast. The carpet and decor could do with a refresh though but I realise that’s expensive.

2026-09-19 • via Nuitee
M
María Eugenia • solo_traveller • uy
9
Pros:

La ubicación

2026-09-16 • via Nuitee
A
AvaLennit • family_with_children • it
7
Pros:

Posizione, atrio e colazione

Cons:

camera piccola e moquette ovunque!

2026-09-15 • via Nuitee
D
David • couple • gb
5
Overall I was disappointed with our stay and would not recommend to friends.
Pros:

Clean towels and toiletries supplied were good. We were happy to see the fan in the room as it was much needed.

Cons:

The bed wasn’t very comfortable, the mattress was quite lumpy. There was a continuous noise in the bathroom. The shower pressure was bad and the temperature was either cold or too hot. The room needed a chair so there was somewhere other than the bed to enjoy a cup of tea.

2026-09-14 • via Nuitee
M
Maria • solo_traveller • gb
6
2026-09-14 • via Nuitee
D
Dacil • solo_traveller • es
1
Nunca mád
Pros:

La chica se recepción, fue encantadora y muy atenta. La ubicación

Cons:

El hotel no tiene la categoría que se ponen. El anuncio te muestra las fotos de la planta 1. En la planta 4 es otro cuento, pero por el mismo precio. Pague 697 Libras por una habitación cutre,sin una triste silla ni mesa. Una cama con colchón de muelles, una ducha eatrecha y donde no salía mas que un hilo de agua en el grifo (como se ve en el video) lavarase el pelo se hacia complicado. La tele no cogía ningun canal. Las maletas en el suelo. No hay armario, hay una barra a una altura considerable del suelo, con exactamente 4 perchas. Pedímos un cambio de habitación, y nos dijeron qje al día siguiente. La habitación a la que nos cambiaban, era como las de la foto de la página pero la taza del wc está tan encastrada que casi no hay espacio para sentarse. Asi que pedimos que nos subieran una silla una mesa, que arreglaran la tele. Nos subieron una silla de metal y ya. Ademas en la union del suelo entre el baño y la habitación habia un bajon en el suelo muy incomodo. El ascensor un desastre, ademas de ser pequeño y lento, iba cuando quería, llegué a contar 6 veces que la puerta se abría y cerraba antes de arrancar a funcionar. No nos cambiamos de hotel, porque Londres estaba lleno como siempre. De las peores experiencias.

2026-09-14 • via Nuitee
M
Monica • solo_traveller • gb
6
Pros:

Very helpful staff. Nice and friendly. Excellent location.

Cons:

The room needs a proper wardrobe. It was disappointing to open the window and find a wall. It felt claustrophobic. Breakfast was disappointing.

2026-09-11 • via Nuitee
J
Jo • solo_traveller • au
8
2026-09-11 • via Nuitee
T
Tanja • couple • it
6
Cons:

Non c’era il clima in camera e quel week end a Londra c’erano più di 35 gradi
Impossibile stare in camera

2026-09-06 • via Nuitee
A
Ally • solo_traveller • au
1
2026-09-04 • via Nuitee
A
Ally • couple • au
1
2026-09-04 • via Nuitee
T
Tanja • family_with_children • de
9
2026-09-04 • via Nuitee
T
Thomas • family_with_children • de
1
Finger weg vom Buchen-Button, wenn Sie in diesem Hotel Schlaf suchen.
Pros:

Erreichbarkeit Sehenswürdigkeiten.
Erreichbarkeit Nahverkehr.
Erreichbarkeit Supermarkt.
Person an der Rezeption mit In-Ear-Bluetooth-Kopfhörer, die auch bei Gesprächen mit den sich zurecht beschwerenden Hotelbesuchern nicht offline waren.

Cons:

Keine Erholung gefunden.
Sehr, sehr, sehr laute Musik jeden Tag von 22.00 Uhr bis 04.00 Uhr der Shishabar "the secret garden lounge" auf demselben Grundstück. Der Eingang liegt links neben dem Hoteleingang und führt direkt in den großen Innenhof, der sich an der kompletten Hotelgebäuderückseite befindet.
Die Vermutung liegt nahe, dass der Hotelbesitzer lieber eine / seine (?) Partylokation mit dem Geld der hilflosen Hotelgäste finanziert, anstatt in das Hotel zu investieren.
- überall alte doppellagig verlegte Teppichböden
- stark verdreckte Bad-Abluftanlage
- stark verschimmelte Silikonfugen und an Decke im Badezimmer
- ausgehängte Glasduschkabinentüre
- Waschbecken defekt
- Spiegel stark angelaufen/blind
- kein Schrank
- keine Ablagemöglichkeit im Zimmer
- 1 Betttischleuchte für 5 Betten
- nicht komplett zuschiebbare Fenster (damit man die Musik besser hören kann)
- Haare in frisch zusammengelegten Handtüchern
Beschwerden wurden zwar sichtlich bemüht von der Person an der Rezeption aufgenommen, aber vom Hotelbesitzer "der kommt morgen um 9.30 Uhr" stets, auch auf mehrfache schriftliche Nachfragen hin, nicht beantwortet.
Wir nach 4 schlaflosen Nächten (zwischen 22.00 Uhr und 04.00 Uhr) am Abreisetag zur Person an der Rezeption und um rund EUR 1.200,00 erleichtert:
"Horror-Night Nr. 4"
Antwort von Person an der Rezeption:
"Thank You"
Abschließend hoffe ich auf eine hilfreiche Auswirkung auf Ihre Hotelwahl in London gem. booking.com:
"Ausgezeichnet! Andere Reisende wissen ausführliche Bewertungen immer sehr zu schätzen."

2026-09-02 • via Nuitee
T
tracey • family_with_children • gb
5
2026-09-02 • via Nuitee
Y
Yvonne • family_with_children • ch
4
nie mehr wieder
Pros:

Das Frühstück war tiptop und das Personal war sehr nett. Es ist einfach und gut erreichbar von Earls Court. Von aussen sieht es sehr hübsch aus.

Cons:

Das Zimmer war extrem eng, die 4 Betten waren nebeneinander gereiht und man hatte keinen Platz mehr für einen Koffer oder sich sonst irgendwie im Zimmer zu bewegen. Das Badezimmer war nicht nur sehr klein und eng, es war auch extrem eklig und vieles war kaputt!

2026-09-01 • via Nuitee
B
Bobinew • solo_traveller • gb
5
2026-09-01 • via Nuitee
F
František • family_with_children • sk
7
2026-08-31 • via Nuitee
D
Daša • family_with_children • cz
3
2026-08-30 • via Nuitee
D
Dilek • family_with_children • tr
6
Konum olarak güzel temizlik olarak çok yetersiz.
Pros:

Tesis konum olarak harika.

Cons:

Çarşaf pisken bile değiştirilmedi. sabunu bile dışardan kendim aldım. Lekeli çarşaf olmasına rahmen değiştirilmiyor.

2026-08-29 • via Nuitee
P
Pavol • solo_traveller • sk
10
Pros:

Jednoduché ubytovanie. Postele a sociálne zariadenie. Čisté a slnečné miesto.

Cons:

Výhľad z okna na zariadenie techniky nemocnice v susedstve

2026-08-24 • via Nuitee