Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Wide breakfast selection
Cons:
Poor concierge service
Limited amenities
High prices

Categories

Cleanliness
9.85
No specific sentiment; inferred standards from overall hotel rating.
Service
10
Concierge services were below standard; however, some staff were excellent.
Location
10
Guests appreciated the hotel's proximity to attractions and transport.
Room Quality
10
Room quality was described as comfortable and appealing.
Amenities
9.85
Health Club and Club Lounge experiences were disappointing.
Value for Money
8.85
Value perceived low given the cost versus experience.
Food and Beverage
9.85
Breakfast options were appreciated, but late-night refreshments were lacking.
Overall Experience
10
Overall stay was pleasant, but certain services did not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:42

Property Description

Luxurious Accommodation and Convenient Location
Connected to Kerry Parkside, Kerry Hotel Pudong, Shanghai offers a luxurious stay just minutes away from major attractions. With spacious rooms adorned with Chinese accents, guests can enjoy modern amenities and easy access to nearby shops and restaurants.

Family-Friendly Amenities and Entertainment
Featuring a children's Adventure Zone and festive-themed party rooms, the hotel caters to families looking for a fun and memorable stay. Parents can relax at the spa while kids enjoy the indoor playground, ensuring a delightful experience for all.

Culinary Delights and Recreation
Indulge in a variety of dining options at the hotel's open kitchens and specialty restaurants, offering a range of Continental, Asian, and steakhouse delicacies. After a satisfying meal, guests can explore the craft brewery or unwind at the sauna for a well-rounded experience.

Ready to experience luxury and convenience at Kerry Hotel Pudong? Book your stay now for an unforgettable Shanghai getaway.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

The opening time of The Adventure Zone is:
- From 10:00 to 21:00, Mondays to Fridays
- From 09:00 to 22:00, Saturdays to Sundays

Guests can enjoy welcome in-room mini-bar upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9.8
Based on 865 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.85
Value for Money: 8.85
Food and Beverage: 9.85
Overall Experience: 10
M
MASUMI • family_with_children • jp
7
とても楽しい旅になりました。
Pros:

・部屋からの眺めが最高でした。
・スタッフの方が翻訳機など使って丁寧に対応してくださいました。
・プールで自由に遊べて子ども達も喜んでいました。

Cons:

・3泊4日朝食付きの予約だったので当然3回分朝食が付いてると思っていたら2回分しか付いていませんでした。予約内容に何も記載はなかったので現地で困りました。
・浴室の床や排水溝が汚く感じました。
・駅からショッピングモールを抜けて直結という事でしたが道のりが分かりづらく迷ってしまいました。

2026-09-19 • via Nuitee
L
luciano • solo_traveller • it
10
Pros:

All

2026-09-18 • via Nuitee
D
Dr. Vesselin • solo_traveller • at
8
Cons:

Das Meat Restaurant ist keine Michelin Empfehlung Wert! Qualität der Speisen und Getränke ist nicht gut genug. Der Service ist sehr sehr schlecht und langsam!

Die Zimmer sind veraltet und riechen nach Zigaretten und Küche!

2026-09-18 • via Nuitee
L
Laura • solo_traveller • it
10
2026-09-17 • via Nuitee
M
Mustafa Hilmi • extended_group • tr
10
2026-09-17 • via Nuitee
S
SHAKEEL • solo_traveller • gb
8
2026-09-17 • via Nuitee
B
Barbara • couple • nl
10
2026-09-17 • via Nuitee
P
Petar • solo_traveller • bg
10
2026-09-16 • via Nuitee
H
Hironobu • extended_group • jp
6
good
Pros:

朝食が種類が多くておいしい。場所が便利。

Cons:

毎年来ているが、そろそろトイレをウオッシュレットにして欲しい。

2026-09-16 • via Nuitee
L
Luis • extended_group • pt
10
2026-09-16 • via Nuitee
D
Daisy • family_with_children • sv
8
2026-09-16 • via Nuitee
A
Agnieszka • extended_group • pl
10
2026-09-15 • via Nuitee
M
Marie-Helene • extended_group • nl
9
Pros:

Everything was great, the biggest compliment was that I requested the hotel to reserve some in house and outsourced restaurants for us for the week and all was arranged perfectly! very friendly staff.

2026-09-14 • via Nuitee
A
avi • couple • il
9
2026-09-14 • via Nuitee
F
Florin • couple • ro
8
2026-09-13 • via Nuitee
S
samy01 • family_with_children • sa
1
2026-09-12 • via Nuitee
W
Witthinrich • couple • de
9
Too hotel facilities great breakfast lunch and dinner in the club area
Pros:

Great hotel and room live the breakfast and a gym size and EQ I never say in hotel amazing

2026-09-12 • via Nuitee
H
Hadi • extended_group • ae
1
Pros:

initially, the room i was given had a stinky smell. i asked to change it thinking the problem is the room itself, but all the other rooms they showed me had the same smell. bed linen and covers were also stinky i had to put a towel on top of the pillow to be able to sleep! unacceptable

2026-09-12 • via Nuitee
F
Fatima • solo_traveller • ae
10
2026-09-11 • via Nuitee
L
LUIS OSCAR • solo_traveller • pe
10
Pros:

Ubicacion

Cons:

Que hayan mujeres masajistas ofreciendo servicios en el lobby y hasta en el ascensor

2026-09-11 • via Nuitee