Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Wide breakfast selection
Cons:
Poor concierge service
Limited amenities
High prices

Categories

Cleanliness
9.85
No specific sentiment; inferred standards from overall hotel rating.
Service
10
Concierge services were below standard; however, some staff were excellent.
Location
10
Guests appreciated the hotel's proximity to attractions and transport.
Room Quality
10
Room quality was described as comfortable and appealing.
Amenities
9.85
Health Club and Club Lounge experiences were disappointing.
Value for Money
8.85
Value perceived low given the cost versus experience.
Food and Beverage
9.85
Breakfast options were appreciated, but late-night refreshments were lacking.
Overall Experience
10
Overall stay was pleasant, but certain services did not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:42

Property Description

Luxurious Accommodation and Convenient Location
Connected to Kerry Parkside, Kerry Hotel Pudong, Shanghai offers a luxurious stay just minutes away from major attractions. With spacious rooms adorned with Chinese accents, guests can enjoy modern amenities and easy access to nearby shops and restaurants.

Family-Friendly Amenities and Entertainment
Featuring a children's Adventure Zone and festive-themed party rooms, the hotel caters to families looking for a fun and memorable stay. Parents can relax at the spa while kids enjoy the indoor playground, ensuring a delightful experience for all.

Culinary Delights and Recreation
Indulge in a variety of dining options at the hotel's open kitchens and specialty restaurants, offering a range of Continental, Asian, and steakhouse delicacies. After a satisfying meal, guests can explore the craft brewery or unwind at the sauna for a well-rounded experience.

Ready to experience luxury and convenience at Kerry Hotel Pudong? Book your stay now for an unforgettable Shanghai getaway.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

The opening time of The Adventure Zone is:
- From 10:00 to 21:00, Mondays to Fridays
- From 09:00 to 22:00, Saturdays to Sundays

Guests can enjoy welcome in-room mini-bar upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 12 per hour.

Location

Guest Reviews

9.8
Based on 805 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.85
Value for Money: 8.85
Food and Beverage: 9.85
Overall Experience: 10
E
Elaine • solo_traveller • gb
7
Business trip
Pros:

The location

Cons:

They tried to charge me twice for the room and my food - argued that I had not left a deposit when I had .

2026-06-12 • via Nuitee
L
Lowe • solo_traveller • hk
9
Excellent location with regards to Metro access, Maglev- airport, beautiful park nearby
Pros:

Location and cleanliness of hotel

2026-06-11 • via Nuitee
C
Carlos • solo_traveller • ar
9
2026-06-08 • via Nuitee
C
Carlos • solo_traveller • ar
9
2026-06-08 • via Nuitee
V
Vijay • solo_traveller • in
10
Pros:

location and the staff

2026-06-07 • via Nuitee
Y
Yi-Lin • solo_traveller • tw
7
Pros:

Near the metro station and the exhibit hall.

Cons:

The door will close on PM 10:00, so you can't use the metro door to the hotel lobby 😕, you must go through the main hotel entrance.

2026-06-06 • via Nuitee
B
Byron • solo_traveller • gr
10
2026-06-06 • via Nuitee
C
Claudio RAINALDI • solo_traveller • uy
10
Pros:

Todo.

Cons:

Nada

2026-06-04 • via Nuitee
P
Pierre • solo_traveller • it
9
2026-06-04 • via Nuitee
F
Fanny • couple • uy
8
Pros:

Si

2026-06-03 • via Nuitee
M
Mariia • family_with_children • ru
10
Pros:

Лучшее обслуживание, чудесный детский клуб и безусловно клубный номер это то, за что стоит переплатить! Отдельно хочу поблагодарить прекрасного парня на ресепшн, который помог решить сложный вопрос с DiDi, к моему сожалению не запомнила его имя.

2026-06-02 • via Nuitee
M
Meidan • extended_group • il
9
סך הכל לנסיעה עסקית היה מלון מצויין
Pros:

מיקום מושלם למי שמגיע למרכז התערוכות, קניון צמוד עם הרבה חנויות שוות ומסעדות מגניבות, ארוחת בוקר עשירה

Cons:

לא היה ניתן להחליף דולרים למטבע מקומי בדלפק הקבלה, הפנו אותי למכונה אוטומטית שנמצאת בלובי אבל היא לא עבדה..

2026-06-02 • via Nuitee
M
Melissa Colnaghi • solo_traveller • br
8
Pela localizacao..voltaria
Pros:

localizao proxima da feira

Cons:

internet e atendimento na recepao foi demorado e confuso.

2026-06-01 • via Nuitee
D
Dario • solo_traveller • it
9
Pros:

posizione vicino alla fiera

Cons:

Nulla

2026-06-01 • via Nuitee
M
Melissa Colnaghi • solo_traveller • br
7
Otima localização para feira
Pros:

localizacao, perto da feira

Cons:

internet é pessima.

2026-06-01 • via Nuitee
J
Jamie • solo_traveller • ae
9
2026-05-31 • via Nuitee
A
Altunay • extended_group • bg
2
Maliyet fayda açısından kötü bir hotel.
Pros:

Konumu Fuar odaklı gidildiğinde ideal bir konum.

Cons:

Odaları çok eski ve kalitesiz.

2026-05-31 • via Nuitee
D
Daniel M • solo_traveller • ar
10
2026-05-31 • via Nuitee
D
Daniel M • couple • ar
10
2026-05-31 • via Nuitee
R
Resort58551701614 • Business • Germany
10
Excellent Service and Hospitality from Start to Finish
Pros:

Our team stayed at the hotel from May 23 to May 29, 2026, while attending the KBC trade fair, and once again we couldn’t have been happier with our choice.

From the moment we arrived until the day we checked out, everything was handled with professionalism, efficiency, and genuine hospitality. The check-in process was seamless, and throughout the week every member of the staff we interacted with was friendly, attentive, and eager to help.

A special mention goes to the housekeeping team. My room was impeccably clean every single day and maintained to an exceptionally high standard.

What impressed us most was the consistency of the service. From the reception team to the lounge and the staff at The Brew, every interaction throughout our stay was friendly, professional, and genuinely welcoming. It is rare to encounter such a consistently high level of hospitality.

Having stayed with you before, it was particularly pleasing to see that the same excellent standards and attention to detail remain unchanged. Experiences like this are exactly why we continue to return.

We would like to thank the entire team for making our visit so enjoyable. We will certainly be returning next year for KBC and look forward to staying with you again.

2026-05-30 • via Tripadvisor