JW Marriott Panama

Hotels
JW Marriott Hotels & Resorts
8.8 (1262 reviews)
Calle Punta Colon, Punta Pacífica , Panama City , pa

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Good food quality
Nice amenities
Cons:
Cleanliness issues
Room size expectations

Categories

Cleanliness
7.01
Poor reviews regarding cleanliness, indicating significant issues with room and patio maintenance.
Service
9.98
Exceptional service highlighted in multiple reviews, making guests feel welcomed and cared for.
Location
9.52
Frequently mentioned as a strong point, with good access to local attractions.
Room Quality
7.97
Mixed reviews, some praising comfort while others cite issues with cleanliness.
Amenities
9
Facilities received positive feedback, especially the gym and views.
Value for Money
8.96
General perception of good value, but specific issues with cleanliness may detract from overall value.
Food and Beverage
9.01
Food quality received positive remarks; specifically, the MasiMasi restaurant was praised.
Overall Experience
8.98
Generally positive experience despite some issues; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:23

Property Description

Luxurious Accommodations
The JW Marriott Panama offers spacious modern rooms with private balconies and ocean views, providing a comfortable and elegant stay for guests. Each room is equipped with a 42-inch flat-screen HDTV, CD/DVD player, marble floors, granite countertops, and a deep soaking tub.

Gourmet Dining
Indulge in a culinary journey at the hotel's three restaurants and bars, where the Executive Chef prepares exquisite dishes for guests to enjoy. From diverse gastronomy to creative mixology, the dining experience at JW Marriott Panama promises to delight your palate.

Relaxation and Entertainment
Unwind by the infinity pools overlooking Panama Bay or enjoy waterfront dining at the large pool and deck area. For those who love shopping, a full floor of designer shops awaits guests, offering a luxurious retail experience.

Experience luxury, fine dining, and relaxation at JW Marriott Panama. Book your stay now for an unforgettable getaway.

Important information:

Renovations are in progress at Sky Lobby and reception area through December 2019. An alternate space has been set up for check-in and check-out during this time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 1262 reviews
Cleanliness: 7.01
Service: 9.98
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
W
Watt solo_traveller gb
10
2026-07-04 via Nuitee
M
Melissa couple us
9
2026-07-02 via Nuitee
J
jinich couple ar
9
Hermosa visita a Panama City
Pros:

Tienen un bar en el piso 66 que tiene unas vistas espectaculares y vale la pena subir a conocer. En el piso 14 tiene la pileta sin fin, y es super hermoso tambien! Ahi se puede tomar algo, y disfrutar de las vistas a la ciudad y al Oceano.

Cons:

No nos gusto que la bañera estuviera como parte de la habitacion.

2026-07-01 via Nuitee
E
Erick solo_traveller pe
9
2026-06-27 via Nuitee
A
Alvaro couple co
10
2026-06-26 via Nuitee
F
FARCAS solo_traveller at
9
2026-06-25 via Nuitee
J
Jelishka solo_traveller aw
10
Exceptional Stay from Start to Finish ⭐⭐⭐⭐⭐
Pros:

We had an amazing 3-night stay at the JW Marriott Panama. From the moment we arrived, the service was exceptional. The bellman was very attentive and welcoming, and the receptionist, whose last name I believe was Garcia, made check-in smooth and pleasant.

Our room on the 31st floor was absolutely beautiful, with stunning views, excellent cleanliness, and great attention to detail. Everything was spotless and very comfortable throughout our stay.

We truly loved every aspect of this hotel—from the outstanding service to the beautiful accommodations. The staff made us feel valued and well cared for. We would definitely recommend this hotel to anyone visiting Panama and look forward to staying here again.

Cons:

Honestly, there was nothing I did not like about this hotel. Everything exceeded my expectations, from the service and cleanliness to the comfort of the room and the overall experience. My stay was excellent, and I would happily return in the future.

2026-06-23 via Nuitee
J
Jose couple es
3
2026-06-20 via Nuitee
M
mgreen418 Couples Stamford, Connecticut
8
Unexpected stay that turned out OK
Pros:

We had not planned to stay at this hotel. We had a confirmed reservation at a different hotel and we’re forced to move because the other hotel had a problem. When we arrived at this hotel, we were told there were no rooms. Despite that we went online and were able to book a room through the Marriott app. When we went back to the front desk with our confirmed reservation, they told us that it was nice that we had a reservation, however, they had no physical rooms so they could not give us one. We explained that this was a prepaid reservation that was not cancelable to which they responded that they could cancel it for us. In the end, the manager found a room for us. From that moment on for a few days, we were there. The experience was really very nice. The hotel is actually beautiful. The service is good.

2026-06-15 via Tripadvisor
C
clameus couple us
9
2026-06-14 via Nuitee
M
Michelle couple ch
4
Angesichts des hohen Preises kann ich das Hotel nicht empfehlen. Für ein 5-Sterne-Hotel waren sowohl die Qualität der Un
Pros:

Sehr bequemes Bett.

Cons:

Das Zimmer war für diesen stolzen Preis zu klein und zudem wenig ansprechend eingerichtet. Bei starkem Regen begann sogar Wasser aus der Toilette herauszuspritzen. Außerdem durfte ich in keinem der Außenbereiche vapen. Im Poolbereich wurde meine Essensbestellung mehrmals falsch aufgenommen bzw. serviert. Die Mitarbeiter sprachen nur an der Rezeption Englisch, was die Kommunikation in anderen Bereichen erschwerte.

2026-06-10 via Nuitee
M
Mary Ann couple us
10
Great stay - beautiful property - the pool area is amazing !
Pros:

The pool is amazing ! The interior design is great ! Modern and clean !

Cons:

They were doing construction next door do it was noisy - also not much to walk to

2026-06-10 via Nuitee
S
Santiago couple ec
10
Pros:

Piscina, habitaciones

Cons:

Que en la tarifa no incluye desayuno ..

2026-06-03 via Nuitee
W
Wanderer703407 Couples
10
Amazing
Pros:

Loved the stay and staff made me feel very welcomed from manager oscar to staff in azul

2026-06-01 via Tripadvisor
S
shalom solo_traveller il
10
2026-06-01 via Nuitee
A
Antonio Carlos F. couple br
10
2026-05-30 via Nuitee
Y
Yaneth solo_traveller co
10
Lujo, elegancia, comodidad, personal servicial 10/10
Pros:

Fue mi segunda vez en este hotel y será mi lugar cada vez que pernocte a Panamá 🇵🇦 es un hotel cómodo con personal muy servicial, el personal de el SPA es estupendo, fui por mi cumpleaños y el el personal de la recepción me enviaron un detalle muy lindo!

2026-05-30 via Nuitee
N
Nicola solo_traveller gb
10
2026-05-29 via Nuitee
H
Hannah solo_traveller il
10
Pros:

The staff are so polite and kind

2026-05-24 via Nuitee
M
Mónica couple co
10
2026-05-19 via Nuitee