Country Inn & Suites by Radisson, Gurugram Sector 12

Hotels
•
Country Inn & Suites by Radisson
Plot No-301-302,Old Delhi Road, Sec-12 , Gurgaon , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Spacious and clean rooms
Cons:
Poor cleanliness in pool area
Service issues in bar and check-in process

Categories

Cleanliness
6.56
Some reviews mention cleanliness issues, particularly regarding the pool area.
Service
8.53
Most reviews indicate positive interactions with staff, though there were some isolated incidents.
Location
8.07
Convenient location near the airport, praised in several reviews.
Room Quality
8.02
Spacious rooms with good amenities, although some were dissatisfied with ventilation.
Amenities
7.55
Amenities were noted, but some, like the pool, received negative feedback.
Value for Money
7.01
Generally considered fair pricing for the services offered, but breakfast and some amenities could improve.
Food and Beverage
7.56
Food received praise for variety and quality, though there were mentions of needing improvement.
Overall Experience
7.53
Mixed experiences, with some strong positives but notable negatives affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:23

Property Description

Rooftop Restaurant and Swimming Pool
Enjoy breathtaking views while dining at the rooftop restaurant and take a refreshing dip in the rooftop swimming pool.

Relaxing Health Club and Spa
Unwind and rejuvenate at the health club and spa, perfect for a peaceful retreat during your stay.

Convenient Amenities and Services
From free WiFi and parking to modern room amenities like flat-screen TVs and safety deposit boxes, we ensure a comfortable and hassle-free experience for our guests.

Experience luxury and convenience at Country Inn & Suites By Carlson Sec-12. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 7.56
Overall Experience: 7.53
M
Mahmood • extended_group • mv
9
2026-08-06 • via Nuitee
G
Garima • extended_group • in
7
An average stay. But the staffs were welcoming. So it’s good
Pros:

Staffs were really good. But requested a room with view but we didn’t received that

Cons:

Room lacks sunlight.

2026-08-03 • via Nuitee
K
Kunal • family_with_children • in
5
It was just average, just because of the location I prefer staying here.
Pros:

The food was good, the staff except at the receptiton was welcoming, decent and smiled like they should be doing

Cons:

1. Extremely late room service, had to call 6 times to get soiled dishes removed from the room.
2. Phone not being picked up or not working many times.
3. The lady at reception has a flat face, no expressions, seemed she doesnt like guests. At least the courtesy says you can welcome with smile and enthusiasm. She had no energy, no enthusiasm, no smile.

2026-07-23 • via Nuitee
S
Sharma • family_with_children • in
10
Everything is fine
Pros:

Best property and staff also superb 👌

Cons:

The closeing time of swimming pool

2026-07-15 • via Nuitee
R
RAVI • solo_traveller • in
6
Overall, I had a good stay. However, the restaurant needs significant improvement, particularly in t
Pros:

The breakfast spread is good and offers a decent variety. However, the staffing is inadequate during peak hours, resulting in delays in service. Additionally, the taste and quality of the food need significant improvement.

Cons:

The main areas that need improvement are the taste of the food and the staff's courtesy. The food lacks flavor, and the staff could be more polite, attentive, and welcoming.

2026-07-13 • via Nuitee
R
RAVI • solo_traveller • in
6
Comfortable, Nice
Pros:

Rooms are good

Cons:

Food taste awesome

2026-07-09 • via Nuitee
R
Ruma • solo_traveller • in
6
Pros:

The helpful and supportive team.

Cons:

The plumbing and room facilities. Acs were not functioning.

2026-06-28 • via Nuitee
R
Rakhi • solo_traveller • in
9
Pros:

Very nice

2026-06-22 • via Nuitee
A
Aditya • couple • in
10
A overall great package for couples, families stay
Pros:

The price was unmatched for a 4-star property like this. I loved the property amenities, the spacious rooms, & the overall property. The food was super awesome. I would love to be part of this property once again if I get it at a price like this. A great experience received.

Thanks, Country Inn & Suites by Radisson Group

Cons:

All were great. No dislikes at all.

2026-06-18 • via Nuitee
H
Happy • extended_group • in
1
Cons:

Room ac was not working

2026-06-18 • via Nuitee
O
Omkar • solo_traveller • in
10
2026-06-16 • via Nuitee
A
Aditi • solo_traveller • in
10
2026-06-16 • via Nuitee
K
Kumar • extended_group • in
9
Ok ok
Pros:

Room

Cons:

Mixed (Veg & non veg food being served in same place .
It should be separate area not to get mixed.

2026-06-10 • via Nuitee
G
Gurtej • couple • in
10
2026-06-10 • via Nuitee
A
Anuj Ninan • solo_traveller • in
8
The stay was very pleasant & the hospitality was exceptional.
Pros:

The breakfast was good. The spread was good.

Cons:

None

2026-06-09 • via Nuitee
A
Amit • solo_traveller • in
9
2026-06-08 • via Nuitee
V
Vishal • solo_traveller • in
9
2026-06-07 • via Nuitee
S
Sanjay • family_with_children • in
9
Pros:

Food was great ,staff was 👍

2026-06-07 • via Nuitee
J
jain • solo_traveller • in
8
Pros:

Breakfast options were same for continuous days.

2026-06-03 • via Nuitee
S
Sanidhya • couple • in
10
2026-05-30 • via Nuitee