Holiday Inn Express New Delhi International Airport T3 by IHG

Hotels
•
Holiday Inn Express
6.8 (1584 reviews)
Level 5, Terminal 3, IGI Airport , New Delhi , in

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Children allowed

Facilities

Fitness facilities
Express check-out
Health club
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise issues
Cleanliness problems
Very overpriced

Categories

Cleanliness
4.51
Comments about cockroaches and cleanliness issues, indicating a need for improvement.
Service
8.48
Service was generally reported as helpful, though some check-in problems occurred.
Location
10
Conveniently located for overnight stays with easy access to the airport terminals.
Room Quality
6.47
Rooms were comfortable but some described size and noise issues.
Amenities
7.5
Amenities received mixed reviews, appreciated but limited options available.
Value for Money
5.46
Many reviews mention overpriced services, not matching expectations.
Food and Beverage
5.01
Limited options and reports of cleanliness issues at the food area.
Overall Experience
6.99
Overall experiences were mixed, with positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:20

Property Description

Experience unparalleled convenience at Holiday Inn Express New Delhi International Airport T3, a true sanctuary for travelers seeking comfort and ease.

Modern Comforts
Our stylish air-conditioned rooms are designed for relaxation, featuring flat-screen TVs, tea/coffee makers, and electronic safes to keep your belongings secure.

Dine & Unwind
Satisfy your palate at The Great Room, where you can indulge in a delectable range of Indian and continental dishes, accompanied by a selection of refreshing beverages.

Exceptional Amenities
With a 24-hour coffee shop, spa, and fitness center, plus complimentary WiFi throughout, we ensure that every aspect of your stay is catered for, around the clock.

Book your stay with us now and elevate your travel experience!

Important information:

Please note that the guests must have a departure flight from Terminal 3 within 24 hours of check in at the hotel. After the check in, the guests are not allowed to exit the airport.

For the International Wing, guests must have a counter issued boarding pass for the next International flight and their baggage must be checked through to the final destination.

For the Domestic wing, guests must have a valid International / Domestic flight ticket from Terminal 3 within 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 1584 reviews
Cleanliness: 4.51
Service: 8.48
Location: 10
Room Quality: 6.47
Amenities: 7.5
Value for Money: 5.46
Food and Beverage: 5.01
Overall Experience: 6.99
T
Tommi • family_with_children • pl
6
served a purpose
Pros:

Location - inside terminal

Cons:

Check in process extremely complicated due to security regulations (hotel is accessible only through airport staff areas that are under additional security checks). Nobody spoken to at the airport knew the hotel exists, requiring direct phone contact to hotel to get assistance for check in. Breakfast 'lukewarm' experience. Very limited and poor selection.

2026-06-18 • via Nuitee
A
Aurelian Dan • solo_traveller • ro
10
ZONA DE TRANZIT CU RESTRICȚIE DE VIZITARE nEW DELHI
Pros:

Totul a fost superb

Cons:

Aveți Grija dacă vreti sa vizitat India in timpul cazarii la acest hotel situat în zona de tranzit. Prima data vizitați și apoi va cazați aici. Pentru ca după nu mai aveți voie sa ieșiți în afara zonei de tranzit decât spre poarta de îmbarcare la următorul zbor.

2026-06-16 • via Nuitee
W
Wijesekara • extended_group • se
9
2026-06-15 • via Nuitee
W
Wim • solo_traveller • nl
2
Do not book to avoid surprises on arrival
Pros:

Admission was refused on arrival because the stay was followed by a domestic flight ????

Cons:

Admission was refused on arrival because the stay was followed by a domestic flight ?????

2026-06-15 • via Nuitee
V
Vikram Singh • solo_traveller • fi
10
2026-06-14 • via Nuitee
J
Jean Marc • solo_traveller • fr
10
Sejour les 22 mai et 8 juin 2026
Pros:

Emplacement.
Accueil du petsonnel : un remerciement special Nawab Shah et Sudhar qui m ont assiste pour rejoindre l hotel a ma descente d avion. Efficace !!

Cons:

Rien

2026-06-14 • via Nuitee
K
Keisha • solo_traveller • gb
7
Pros:

Clean anf friendly staff

Cons:

Price is very expensive and the room is very small

2026-06-13 • via Nuitee
K
Karina • solo_traveller • fi
9
2026-06-12 • via Nuitee
L
linet • solo_traveller • tr
10
2026-06-12 • via Nuitee
R
Renate • solo_traveller • nl
9
Top!
Pros:

het personeel. Prianca van de receptie was uiterst vriendelijk en kwam volledig tegemoet aan mijn wensen. Het eten was voortreffelijk; Sarbjeet maakte met zijn persoonlijke en oprechte aandacht de maaltijd tot een unieke ervaring.
Complimenten aan het personeel. Samen met de lokatie een geweldige plek om uit te rusten voor/na de vliegreis.

Cons:

het begeleiden van en naar de vertrekhal kan sneller

2026-06-11 • via Nuitee
W
Wim • solo_traveller • nl
1
2026-06-10 • via Nuitee
B
Betsy Hosegood • extended_group • gb
6
Hotel room lovely, worst treatment ever received
Pros:

The actual hotel is fantastic - lovely comfortable beds in our room, absolute quiet, great shower and so on.

Cons:

When we staggered up to the luggage desk for the hotel in Terminal 3 and asked if there was a room, we were told that there wasn't one. So we walked away and I booked a room via Booking.com and we went back to the hotel. When we finally got to reception, my friend tried to complain that we had been turned away previously and told there was no room. The receptionist told us that the room was ours at his discretion and if we weren't going to be nice, there would be no room. I obediently grovelled and we got to keep the room. My friend apologized too. Although we are in our sixties, at no point did anyone ask to help us with our luggage (nor did they offer to help the family who checked in before us) and we were told our room was down the hall. Nobody attempted to show us the way. Afterwards, they added TWO 9% service charges to the bill, amounting to some £40 extra, I assume because my friend had got upset about being told there was no room available when there was, and we were effectively being fined for her attempt to complain. Yes, she was cross, but all she said was that she wanted to complain.
When you get to Delhi International Airport, you can expect that every second person is working with the taxi touts. You will be scammed left and right and there's not much you can do about it unless you've been through the system before. They lead you to the fake taxis and show you a fake price chart, saying that it costs 22,000 rupees to get into Delhi. I recommend loading the Uber app on your phone so you only pay 400 rupees for the trip. There are signs warning about taxi touts, but really it is all so slick you are likely to be scammed and just have to suck it up. Unfortunately, nothing is being done about it and it is all just accepted. I feel that this 'sickness' and attitude towards the tourists has spread to this hotel too, sadly.

2026-06-10 • via Nuitee
F
Farhan • family_with_children • ie
9
good hotel, great location
Pros:

Great location inside the terminal. Good food and room. Very convinient for long layovers

Cons:

The check-in process always takes too long. If check-in can be made a bit faster, it would increase the satisfaction of the entire stay quite a lot more

2026-06-09 • via Nuitee
T
Thomas • couple • us
10
Perfect
Pros:

Great location and service

2026-06-07 • via Nuitee
彩玲 • couple • tw
1
我們在出發前，並沒有接獲任何通知，說飯店是在機場裡面，等我們要等我們領完行李出來以後，就在進不去了～ 電話沒人接，訊息沒人回，然後我們在外面折騰了一個小時，後來只有另外再找飯店住
Pros:

我們在出發前，並沒有接獲任何通知，說飯店是在機場裡面，等我們要等我們領完行李出來以後，就在進不去了～

電話沒人接，訊息沒人回，然後我們在外面折騰了一個小時，後來只有另外再找飯店住

Cons:

我們在出發前，並沒有接獲任何通知，說飯店是在機場裡面，等我們要等我們領完行李出來以後，就在進不去了～

電話沒人接，訊息沒人回，然後我們在外面折騰了一個小時，後來只有另外再找飯店住

2026-06-07 • via Nuitee
L
Lars • couple • nl
8
Prima hotel voor lange transfer te overbruggen, echter wel aan de prijzige kant voor wat je krijgt.
Pros:

Locatie en inchecken. Ontzettend fijn om niet bij lange internationale transfer door Douane te hoeven. Hotel ligt boven terminal 3, is goed te vinden en inchecken gaat vlot.

Cons:

Prijs-kwaliteit verschil is enorm. Ontbijt had iets uitgebreider gemogen.

2026-06-07 • via Nuitee
D
Didier • couple • fr
7
Très bon séjour, pratique car situé au coeur de l'éaroport.
Pros:

Bel hôtel, bon accueil, confort très correct et chambre spacieuse. Cependant, déco un peu vieillotte mais les prestations sont très correctes.

Cons:

Prix un peu élevé.

2026-06-07 • via Nuitee
A
A • solo_traveller • gb
10
2026-06-07 • via Nuitee
J
Jacqueline • solo_traveller • nl
8
Pros:

It was a nice and clean place.

Cons:

The receptionist told us we booked a room in the national department instead of the internationaland told us he would fix it for us. I checked it, it was a lie! He also asked for a tip, probable because of that.

2026-06-06 • via Nuitee
A
Akshyaya • solo_traveller • in
9
2026-06-03 • via Nuitee