Hotel Reine Victoria

Hotels
8.6 (1565 reviews)
Via Rosatsch 18 , St. Moritz , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Old room condition
Poor shuttle service
High prices

Categories

Cleanliness
8.58
Rooms were clean but one review mentioned an old and unpleasant smell, impacting cleanliness perception.
Service
9.35
The staff were noted to be friendly and attentive, although there were issues with responsiveness regarding the shuttle service.
Location
9.29
The location was positively mentioned in multiple reviews with easy access, though one reviewer found it slightly far from the village.
Room Quality
7.54
Significant criticism on the age and condition of the rooms, particularly regarding decor and comfort.
Amenities
9.07
Amenities were generally well-received, especially the spa treatments and breakfast buffet.
Value for Money
7.03
Several reviews criticized the high prices compared to the quality of the rooms and service.
Food and Beverage
9.08
Breakfast and bar service were highlighted positively in reviews.
Overall Experience
8.85
Generally positive experience with some notable issues regarding room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:18

Property Description

Art-Nouveau Charm
Hotel Reine Victoria exudes the elegance of late 19th-century art-nouveau style, offering stylish rooms with stunning views of the Alps, just steps away from the ski lifts in St Moritz Bad.

Year-Round Activities
Guests can enjoy complimentary use of cable cars and local transport in summer, while winter visitors have the convenience of booking ski passes for their entire stay. The hotel's proximity to the Ovaverva sports center and outdoor trails ensures a plethora of activities for all seasons.

Convenience and Comfort
With amenities such as ski storage, equipment hire, and easy access to nearby ski areas, Hotel Reine Victoria caters to both leisure and adventure seekers. Plus, the cashless operation and acceptance of major cards ensure a seamless stay experience.

Ready to experience the charm and convenience of Hotel Reine Victoria? Book your stay now for an unforgettable Alpine getaway!

Important information:

Late check-out is possible on request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 1565 reviews
Cleanliness: 8.58
Service: 9.35
Location: 9.29
Room Quality: 7.54
Amenities: 9.07
Value for Money: 7.03
Food and Beverage: 9.08
Overall Experience: 8.85
E
Ernesto couple it
8
2026-08-29 via Nuitee
S
Stephanie couple at
8
2026-08-28 via Nuitee
M
Moza couple qa
8
2026-08-27 via Nuitee
B
Bernd couple de
10
Pros:

Kann keine Bewertung abgeben, da wir wegen Überbuchung in das Hotel Laudinella mit upgrade umgebucht wurden.

2026-08-27 via Nuitee
S
Saud solo_traveller sa
10
Pros:

الشعور الجميل للعيش داخل قصر تم ترميمه واعادة تشغيله

2026-08-26 via Nuitee
O
Olivia solo_traveller it
7
Si può migliorare
Pros:

Struttura discreta. Camera ampia e pulita, nel bagno è presente il bidet. Personale gentile e disponibile.

Cons:

Manca il ristorante, nelle camera non c'era il frigorifero e neppure le bottiglie d'acqua d'ordinanza. La struttura andrebbe un po' rinfrescata a livello generale.

2026-08-24 via Nuitee
A
Andrea extended_group it
10
Pros:

Tutto perfetto, consiglio di provare!

2026-08-24 via Nuitee
P
Petra couple ch
10
2026-08-24 via Nuitee
C
Carmen couple ch
10
Il compleanno della mia mamma è stato super! 🤩
Pros:

Il personale della reception è stato veramente fantastico. Hanno cercato di accontentare le mie richieste in tutti i modi. Grazie mille

Cons:

La struttura è molto bella ed elegante un po i bagni rotti lasciano a desiderare.

2026-08-24 via Nuitee
R
Rizwan family_with_children gb
7
2026-08-23 via Nuitee
A
Alan solo_traveller ie
10
Pros:

Breakfast was excellent

Cons:

Nothing to dislike

2026-08-22 via Nuitee
A
Assaf solo_traveller il
10
Pros:

מלון מצויין.
לקחנו חדר סופייר, חדר גדול ומרווח, מאובזר ויפה בקומה גבוהה.
ארוחת בוקר נהדרת אין מילים.
צוות המלון נחמד מאוד.
מיקום המלון לא במרכז העיר אבל מקום שקט מאוד וזה מה שחיפשנו.
מהמלון נותנים תחבורה חינם של רכבלים ואוטובוסים באזור סנט מוריץ - מרשים מאוד!
יש רכבל לעלייה להר במרחק כמה דקות הליכה.
יש סופרמרקט קרוב במרחק הליכה.
חנייה עולה 15 פרנקים שוויצרים ליום.
בהחלט נחזור.

Cons:

אין

2026-08-22 via Nuitee
K
KAIS solo_traveller il
9
Pros:

המבנה של המלון , מזכיר משהוא היסטורי

Cons:

הכריות במיטה , נמוכות מדי

2026-08-22 via Nuitee
G
Galina couple il
10
2026-08-22 via Nuitee
Y
Yu solo_traveller de
8
2026-08-21 via Nuitee
A
Abigail couple ca
10
The staff made our stay an amazing experience, it was a stop on our honeymoon and we will never forget it
Pros:

Old charm with upgraded amenities, amazing staff, an overall comfortable stay

2026-08-21 via Nuitee
F
Florentina couple ch
10
Great hotel
Pros:

Great hotel and facilities, very good breakfast, nice services and an aristocratic flavor

Cons:

NA

2026-08-20 via Nuitee
R
Rahi couple gb
10
Fantastic! Will be returning again!
Pros:

Everything!

2026-08-18 via Nuitee
V
Vanessa extended_group ch
8
2026-08-18 via Nuitee
P
Petr couple cz
10
Určitě se ještě vrátíme …..
Pros:

Ubytování + restaurace bylo vše super

Cons:

Neni nic , co by se nám nelíbilo

2026-08-17 via Nuitee