Hotel Reine Victoria

Hotels
8.6 (1565 reviews)
Via Rosatsch 18 , St. Moritz , CH
+41 81 553 90 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Old room condition
Poor shuttle service
High prices

Categories

Cleanliness
8.58
Rooms were clean but one review mentioned an old and unpleasant smell, impacting cleanliness perception.
Service
9.35
The staff were noted to be friendly and attentive, although there were issues with responsiveness regarding the shuttle service.
Location
9.29
The location was positively mentioned in multiple reviews with easy access, though one reviewer found it slightly far from the village.
Room Quality
7.54
Significant criticism on the age and condition of the rooms, particularly regarding decor and comfort.
Amenities
9.07
Amenities were generally well-received, especially the spa treatments and breakfast buffet.
Value for Money
7.03
Several reviews criticized the high prices compared to the quality of the rooms and service.
Food and Beverage
9.08
Breakfast and bar service were highlighted positively in reviews.
Overall Experience
8.85
Generally positive experience with some notable issues regarding room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:18

Property Description

Art-Nouveau Charm
Hotel Reine Victoria exudes the elegance of late 19th-century art-nouveau style, offering stylish rooms with stunning views of the Alps, just steps away from the ski lifts in St Moritz Bad.

Year-Round Activities
Guests can enjoy complimentary use of cable cars and local transport in summer, while winter visitors have the convenience of booking ski passes for their entire stay. The hotel's proximity to the Ovaverva sports center and outdoor trails ensures a plethora of activities for all seasons.

Convenience and Comfort
With amenities such as ski storage, equipment hire, and easy access to nearby ski areas, Hotel Reine Victoria caters to both leisure and adventure seekers. Plus, the cashless operation and acceptance of major cards ensure a seamless stay experience.

Ready to experience the charm and convenience of Hotel Reine Victoria? Book your stay now for an unforgettable Alpine getaway!

Important information:

Late check-out is possible on request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 1565 reviews
Cleanliness: 8.58
Service: 9.35
Location: 9.29
Room Quality: 7.54
Amenities: 9.07
Value for Money: 7.03
Food and Beverage: 9.08
Overall Experience: 8.85
B
Barbara • couple • us
8
2026-09-19 • via Nuitee
S
Sultan • couple • sa
5
Cold. I felt not important!
Pros:

Great hotel location with good parking area right infront of the hotel main entrance. Rooms are clean, beds are comfortable. Facilities in general looks great.

Cons:

The staff, Yes they are polite, and they know exactly what to say, and what to respond to your concern or questions. But with very Cold face with instructions that we have to follow! a bit of arrogance.. I came with my luggage to the reception. I checked in and asked if anyone can help me with the luggage I got a surprise answer - all staff are busy now!! I stayed for 2 nights, atmosphere very cold.. not friendly at all. That’s my personal feeling

2026-09-19 • via Nuitee
M
Mark • couple • us
10
Great hotel and stagg
Pros:

If you stay two nights they supply a link so all your bus/train/cable car trips are free

2026-09-18 • via Nuitee
H
HSIAO LEI • couple • tw
9
除了入住時櫃檯不太友善外，其他整體環境都不錯喔～
Pros:

房間很大，床十分舒適，早餐也好吃😋

Cons:

Check in的服務人員找不到我的訂房，臉十分臭

2026-09-17 • via Nuitee
L
Lilian • couple • au
10
2026-09-16 • via Nuitee
J
Jolanda • couple • ch
8
2026-09-14 • via Nuitee
N
Nicolò • solo_traveller • it
9
Weekend a St. moritz
Pros:

Location, servizi e charme della struttura.

Cons:

Cuscino troppo morbidi, colazione migliorabile.

2026-09-14 • via Nuitee
M
Mattia • couple • it
10
Pros:

Una piccola sorpresa ma molto gradita. Ci è stata regalata un'ottima bottiglia di champagne quando hanno saputo che alloggiavamo da loro per il nostro anniversario. Grazie mille al bar tender!

2026-09-14 • via Nuitee
M
Mohamed • couple • ae
10
2026-09-11 • via Nuitee
Юлиана • couple • it
10
Хочу вернуться в отель Rrine Victoria как можно скорее!
Pros:

Красивый, просторный исторический отель удобно расположен. Рядом подъемник, остановка, мини гольф, интересная детская площадка недалеко от отеля, шикарный спа центр, который входил в стоимость

Cons:

В целом все прекрасно, но я бы добавила тапочки, халаты и набор ватных дисков и ватных палочек в номер

2026-09-10 • via Nuitee
K
Karin • couple • de
9
Das Hotel ist zu empfehlen und wir kommen gerne wieder.
Pros:

Die Lage des Hotels ist sehr gut. Eine Bushaltestelle befindet sich in 50 m Entfernung. Die Parkmöglichkeit für unser Auto war hervorragend. Das Personal war sehr nett und hilfsbereit, das Frühstück super und das Ambiente im Hotel war sehr schön.

2026-09-10 • via Nuitee
Z
Zsuzsa • family_with_children • ca
9
We were part of a BMW car tour, we were happy to stay and enjoyed 24hrs there!
Pros:

Ambience
Breakfast
Location

Cons:

Parking fee

2026-09-09 • via Nuitee
M
M christine • couple • es
9
2026-09-09 • via Nuitee
M
Michel • couple • ch
9
2026-09-09 • via Nuitee
R
Ralf • family_with_children • at
10
2026-09-09 • via Nuitee
G
Grzegorz • solo_traveller • pl
10
St. Moritz - ciekawe miejsce we wrześniu
Pros:

Bardzo klimatyczny, z ponad 150-letnią historią hotel. Położony obok kompleksu Spa (wejście dla gości hotelu w cenie) i niedaleko jeziora. W cenie również komunikacja miejska i kolejki górskie. Zróżnicowana oferta kulinarna w pobliskich hotelach tej samej grupy.

Cons:

Łóżko mogło być podwójne :) - były połączone dwa pojedyncze.

2026-09-08 • via Nuitee
P
Pavel • couple • cz
9
2026-09-08 • via Nuitee
D
Daniele • couple • br
10
2026-09-07 • via Nuitee
S
Sebastian • family_with_children • ch
10
Rundum perfektes Wochenende, danke
Pros:

Sehr schönes Jugendstil Hotel, wunderbares Zimmer in der Belle Etage, sehr freundliches Team an der Reception und beim Frühstück (sehr gutes Frühstück, u.a. Omelette nach meinem Wunsch zubereitet).

Highlight war das kleine Konzert am Abend in der stilvollen Bar des Reine Victoria

Rundum perfektes Wochenende, danke

2026-09-07 • via Nuitee
D
David • solo_traveller • ch
3
Hôtel à un prix exorbitant pour ce qu’il offre
2026-09-07 • via Nuitee