Hotel Reine Victoria

Hotels
8.6 (1496 reviews)
Via Rosatsch 18 , St. Moritz , ch
+41 81 553 90 00

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Old room condition
Poor shuttle service
High prices

Categories

Cleanliness
8.58
Rooms were clean but one review mentioned an old and unpleasant smell, impacting cleanliness perception.
Service
9.35
The staff were noted to be friendly and attentive, although there were issues with responsiveness regarding the shuttle service.
Location
9.29
The location was positively mentioned in multiple reviews with easy access, though one reviewer found it slightly far from the village.
Room Quality
7.54
Significant criticism on the age and condition of the rooms, particularly regarding decor and comfort.
Amenities
9.07
Amenities were generally well-received, especially the spa treatments and breakfast buffet.
Value for Money
7.03
Several reviews criticized the high prices compared to the quality of the rooms and service.
Food and Beverage
9.08
Breakfast and bar service were highlighted positively in reviews.
Overall Experience
8.85
Generally positive experience with some notable issues regarding room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:18

Property Description

Art-Nouveau Charm
Hotel Reine Victoria exudes the elegance of late 19th-century art-nouveau style, offering stylish rooms with stunning views of the Alps, just steps away from the ski lifts in St Moritz Bad.

Year-Round Activities
Guests can enjoy complimentary use of cable cars and local transport in summer, while winter visitors have the convenience of booking ski passes for their entire stay. The hotel's proximity to the Ovaverva sports center and outdoor trails ensures a plethora of activities for all seasons.

Convenience and Comfort
With amenities such as ski storage, equipment hire, and easy access to nearby ski areas, Hotel Reine Victoria caters to both leisure and adventure seekers. Plus, the cashless operation and acceptance of major cards ensure a seamless stay experience.

Ready to experience the charm and convenience of Hotel Reine Victoria? Book your stay now for an unforgettable Alpine getaway!

Important information:

Late check-out is possible on request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 60 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1496 reviews
Cleanliness: 8.58
Service: 9.35
Location: 9.29
Room Quality: 7.54
Amenities: 9.07
Value for Money: 7.03
Food and Beverage: 9.08
Overall Experience: 8.85
J
Jean-Baptiste • solo_traveller • fr
8
Pros:

L'emplacement de l'hôtel, la taille de la chambre et la gentillesse des employées à la réception

Cons:

Rien

2026-07-25 • via Nuitee
S
Simone • solo_traveller • de
9
Ein Hotel mit Atmosphäre und Ausstrahlung. Ich würde es immer empfehlen.
Pros:

Es ist ein wunderschönes Haus aus der Belle Epoque. Prächtig und gediegen, gleichzeitig modern und offen (z.B. Veranstaltungsort für das Festival da Jazz). Der Konzertsaal, ein ehemaliges Theater, ist klein, aber fein und eignet sich hervorragend für spezielle Live-Auftritte in etwas intimerer Atmosphäre. VIC's BAR ist fantastisch, mit oder ohne Live-Musik. Der Frühstücksraum: Ein Traum. Tolle Aufteilung. Erinnert eher an ein Sterne-Restaurant. Das Buffet: Top! Alles vorhanden, was das Herz begehrt. Inklusive Service. Die Lage ist ideal. Bushaltestellle vor der Tür, Restaurants und Geschäfte ebenso. Zu Fuß oder mit dem Rad ist man schnell in den Bergen, am See oder in St. Moritz-Dorf zum Shoppen. Zudem gibt es ein anspruchsvolles Angebot an Fitness,, Erholung und Kultur. Das Foyer ist fast schon eine Wandelhalle. Wunderschön eingerichtet mit Konzertflügel, grandiosen Lüstern, Stuckdecken, schönen Sitzgarnituren und Blick ins Grüne. Herrlich! Und das Personal am Empfang und im Service ist supernett und zugewandt. Ein recht großer hauseigener Parkplatz direkt am Haus steht gegen Gebühr zur Verfügung.

Cons:

Mir hat alles gefallen.

2026-07-23 • via Nuitee
M
Myles • solo_traveller • ca
10
Amazing accommodations
Pros:

Amazing

Cons:

Clean and vary friendly

2026-07-22 • via Nuitee
B
Bronwyn • couple • au
10
Art nouveau elegance and opulence
Pros:

The hotel was amgnigicent. Its history, opulence and charm made it truly breathtaking. We were upgraded to a very large room with quiet seating nooks and a walkin wardrobe. The breakfast was included and the dining room and. bar were very elegant. For a large building it was very quiet and calming. There was a morning orchestral concert in the bar on the Sunday morning which topped off the elegant nature of the art nouveau atmosphere. OUr stay was all too short but were were extremely pleased with the experience.

Cons:

That we didn't stay longer :-)

2026-07-22 • via Nuitee
G
George • couple • ro
10
2026-07-21 • via Nuitee
A
Anays • family_with_children • us
10
Magnifica estancia
Pros:

Magnifica estancia. Lindo hotel relativamente cerca de la estacion de tren. Bien comunicado con autobus publico. Desayuno magnifico.

Cons:

Todo estuvo bien.

2026-07-20 • via Nuitee
Y
Yasuhiro • couple • jp
7
バス停の傍で、どこに行くにも便利。
Pros:

バス停が傍で、どこに行くにも便利であった。電源アダプタが借りれたこと。夕食が、外の別の店で、選択して行くようになっており、イタリア料理店が、スタッフが親切で、メニューの変更にも応じてくれて良かった。

Cons:

夕食が、外の別の店で、選択して行くようになっていたが、どのようなメニューがあるかは、行ってみないと分からなかった。

2026-07-19 • via Nuitee
A
Anabella • extended_group • ar
9
Muy buena estadía
Pros:

Muy buen desayuno y el hotel muy bonito.
La habitación era grande y las camas muy cómodas.
La ubicación estaba bastante bien, no tan lejos del centro y varias opciones de buses alrededor.

2026-07-15 • via Nuitee
M
Magdalena • solo_traveller • ch
7
heritage & tradition
Pros:

The location, the additional offer (transport, Bergbahnen, Hallenbad Eintritt). Very friendly staff. Exceptional hospitality.

Cons:

There were a few aspects of my stay that I was less satisfied with:

For the first time, I did not find hotel slippers in my room and had to request them separately. I also needed to ask for access to the Hallenbad, which I had expected to be provided automatically upon arrival.

The hotel is located in a beautiful historic building, and the entrance creates an excellent sense of heritage and tradition. At the same time, parts of the property would benefit from renovation and modernization.

My room was rather small, with the television mounted on the wall, which further emphasized the limited space. As the hotel is located next to a road, traffic noise was noticeable and somewhat disruptive for relaxation. This was particularly disappointing as I had requested a quiet room in advance, knowing the location of the hotel.

There is also no air conditioning in the room, which would normally not be an issue. However, during the high temperatures this summer, some fresh air was needed, which meant opening the window and consequently allowing the traffic noise back into the room.

Finally, I found the breakfast selection rather modest compared with the nearby Laudinella Hotel, offering less variety and fewer choices overall.

2026-07-15 • via Nuitee
Y
Yechiel • couple • il
10
2026-07-14 • via Nuitee
B
Bunyamin • couple • us
8
2026-07-10 • via Nuitee
C
Chiara • couple • ch
8
2026-07-09 • via Nuitee
F
Felipe • solo_traveller • br
10
2026-07-09 • via Nuitee
P
Patrizia • solo_traveller • ch
10
Pros:

Es hat mir rundum alles gefallen - vom Service über die Ausstattung bis zur Lage. Auch die vielen Angebote wie Wellness, Yoga und Hauskonzerte sind ganz toll.

2026-07-07 • via Nuitee
B
Brett • solo_traveller • au
10
Pros:

Everything. Breakfast fantastic. Lovely bar with exceptional staff. Free shuttle pick up and return to station. Room upgrade to amazing space with large verandah. And we had a bath!!
Lovely big spaces and heaps of room to relax.
Good value for St. Moritz

Cons:

Nothing at all

2026-07-06 • via Nuitee
K
Krisztina • couple • hu
10
2026-07-06 • via Nuitee
A
Alice • couple • ch
8
It’s a fair price for location and definetely for the new rooms, looking forward until the entire hotel is renovated.
Pros:

Great location honestly and the hotel in general is quite nice, staff is wonderful and the breakfast we found very good, it’s actually even our second stay. The first time we got the newly renovated wing that’s why we came back.

Cons:

Unfortunately the old wing is very outdated and the room was full of spots and old. The sheets were also stained.

2026-07-05 • via Nuitee
C
Castiglione • couple • mc
10
2026-07-05 • via Nuitee
A
ARIEL GUSTAVO • couple • ar
9
2026-07-03 • via Nuitee
R
Richard • extended_group • gb
9
2026-07-01 • via Nuitee