Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable stay
Wonderful staff
Great views
Close to the village
Cons:
Subpar breakfast
Childcare facilities not operational
Limited spa hours

Categories

Cleanliness
8.09
The rooms were comfortable and well-maintained, but some mentioned the hotel is showing age.
Service
8.37
Staff were wonderful and provided excellent service.
Location
8.51
Central location with astounding views and close to all amenities.
Room Quality
8.36
Rooms are nice, quiet, and well-maintained despite some aging.
Amenities
8.18
Amenities like the spa and pool are nice, although there were some complaints about the family-oriented facilities.
Value for Money
7.95
Good value for what was offered, especially with complimentary passes.
Food and Beverage
7.4
Breakfast was disappointing compared to hotel standards; limited fresh food options.
Overall Experience
7.97
Overall a fabulous experience despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:58

Property Description

Luxurious Castle Accommodation

Spa Retreat with Scenic Views

Indulge in beauty treatments and massages while overlooking Val Roseg at the spa. Enjoy the modern indoor pool, hot tub, and saunas for a truly relaxing experience.

Gourmet Dining and Ski Convenience

Relish traditional and modern cuisine at the lobby bar and buffet restaurant. For ski enthusiasts, access a cross-country ski run at the doorstep and a convenient ski shuttle to St. Moritz just outside the hotel.

Ready to experience luxury in a historic setting? Book your stay at Schloss Hotel & Spa Pontresina now.

Important information:

Please note that free access to the wellness area is only for guests 18 years and older.

Please note that drinks are not included in the half and full board rates. Complimentary cots are provided upon request.

Please note that the hotel does not provide blankets, bumpers or pillows for the cots. Guests must bring their own.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.1
Based on 1509 reviews
Cleanliness: 8.09
Service: 8.37
Location: 8.51
Room Quality: 8.36
Amenities: 8.18
Value for Money: 7.95
Food and Beverage: 7.4
Overall Experience: 7.97
K
Klaus • family_with_children • de
9
Pros:

Sehr schöner Wellness- Bereich.

2026-09-05 • via Nuitee
F
Fabio • solo_traveller • it
8
Pros:

Bel hôtel svizzero anni 90 ristrutturato in alcune parti da ristrutturare in altre. bella piscina

2026-09-05 • via Nuitee
P
Peter • extended_group • ch
9
2026-09-05 • via Nuitee
R
Rajalin • couple • fi
8
2026-09-04 • via Nuitee
F
Fanny • family_with_children • ch
10
Séjour absolument incroyable!
Pros:

Chambres très grandes, confortables et avec une vue face aux montages, à couper le souffle
Excellent buffet de petit-déjeuner.
Personnel attentif et service au top.
Sauna et piscine très agréables et bien entretenu.
Emplacement idéal, proche de la gare et arrêt de bus juste en face de l'hôtel.

Cons:

Rien, tout était parfait

2026-09-04 • via Nuitee
R
Riccardo • couple • ch
7
2026-09-01 • via Nuitee
N
Nicole • couple • nl
9
Top verblijf. Zeker een aanrader
Pros:

Het was een heerlijk verblijf, alles klopte.
Ik zou het iedereen kunnen aanraden.
Prijs kwaliteitsverhouding was prima

2026-09-01 • via Nuitee
B
Beutler • solo_traveller • ch
10
Pros:

Reception war sehr freundlich und zuvorkommend. Das Frühstück sehr gut.
Auch das SPA ist grosszügig.

Cons:

Nach Rückweisung des Haupganges war die richtige Garstuffe immer noch nicht erreicht. Den Küchenchef sollte man in einen Fleischgrill Kurs schicken zudem waren unsere Teller eiskalt.

2026-08-31 • via Nuitee
D
Daniel • couple • ch
10
2026-08-31 • via Nuitee
V
Verena • couple • ch
4
1 x und nie mehr!
Pros:

Sehr netter Empfang

Cons:

Katastrophales Zimmer, starker Geschmack von Raumduft, unerträglich.
Geht gar nicht für ein 4* Haus.
Kaputte Tapete, Lavabo mit Rissen.
Die Asiaten waren mit der Strassenkleidung im Whirlpool!!!

2026-08-30 • via Nuitee
N
Noëlle • couple • ch
9
2026-08-30 • via Nuitee
B
Benoit • family_with_children • at
10
Un très beau séjour dans un cadre exceptionnel
Pros:

Excellent petit déjeuner, varié et généreux. Accueil chaleureux et personnel très agréable et serviable. Très bel établissement, idéalement situé avec une superbe vue. Le spa est exceptionnel : très propre, calme et particulièrement bien équipé. La piscine est également très belle et parfaitement entretenue.

Cons:

Les chambres et le hall d’entrée pourraient être rafraîchis et remis au goût du jour afin d’être davantage à la hauteur du magnifique spa et des très belles salles de restauration.

2026-08-29 • via Nuitee
J
Jose Raul • couple • ar
9
2026-08-29 • via Nuitee
J
Jochen • couple • de
8
2026-08-28 • via Nuitee
R
Ralph • solo_traveller • nl
8
2026-08-25 • via Nuitee
H
Haibin • family_with_children • it
10
2026-08-25 • via Nuitee
S
Sapio • family_with_children • it
10
2026-08-24 • via Nuitee
P
Philipp • extended_group • at
10
2026-08-23 • via Nuitee
B
Barbara • solo_traveller • ch
8
2026-08-21 • via Nuitee
N
Nicolas • family_with_children • fr
10
2026-08-21 • via Nuitee