Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
8.4
Some reviews mentioned cleanliness issues such as dusty surfaces and noise affecting the experience.
Service
9.2
Numerous mentions of friendly and helpful staff across multiple reviews.
Location
8.6
Convenient location with accessibility, though some noted it being a bit distant from city center.
Room Quality
8.5
Comments regarding room noise and air conditioning indicate issues, though generally acceptable.
Amenities
8.7
Basic amenities were adequate; however, some noted the need for renovation.
Value for Money
8.8
Overall a good value for the price considering positives like breakfast and staff.
Food and Beverage
9.2
Positive feedback about breakfast variety and quality across reviews.
Overall Experience
9
The overall sentiment is positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:26

Property Description

Luxurious Boutique Hotel in the Heart of Hanoi

Contemporary Vietnamese Style Rooms
Experience comfort and style in our air-conditioned rooms decorated with a touch of Vietnamese charm. Enjoy amenities like a minibar, hairdryer, and work desk for your convenience.

Culinary Delights and Convenient Services
Indulge in a variety of European and Asian cuisines at our restaurant daily. Take advantage of our free 1-way taxi ride to Hoan Kiem Lake and explore the city hassle-free. We also offer airport shuttles, tour packages, and knowledgeable guides for a memorable stay.

Explore Hanoi's Attractions with Ease
Conveniently located near iconic landmarks such as the Temple of Literature and Ho Chi Minh's Mausoleum, our hotel offers easy access to must-see sights. Rent a car, bicycle, or motorcycle from us and venture out to One Pillar Pagoda or Hoan Kiem Lake effortlessly.

Book your stay at Hanoi Emotion Hotel now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 50000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 259 reviews
Cleanliness: 8.4
Service: 9.2
Location: 8.6
Room Quality: 8.5
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 9.2
Overall Experience: 9
P
Phuong • extended_group • vn
8
Comfortable stay
Pros:

Comfy and spacious room

Cons:

Should have a rack for the hair dryer

2026-05-27 • via Nuitee
T
Truong • couple • vn
9
Pros:

Nhân viên thân thiện, sk sạch đẹp, thuận tiện đi lại

2026-05-23 • via Nuitee
J
jean-luc • couple • fr
2
Très déçu
Pros:

L emplacement est top

Cons:

La chambre d hôtel avait pas de fenêtre. Il fallait payer un supplément

2026-05-16 • via Nuitee
C
Chan aki • solo_traveller • vn
7
Pros:

Phòng sạch, rộng

Cons:

Nhân viên thiếu chuyên nghiệp. Không thân thiện với khách nội địa

2026-05-12 • via Nuitee
D
dieu-hien • solo_traveller • au
10
Pros:

The service and the cleanest of the hotel was great

Cons:

None

2026-05-07 • via Nuitee
T
Teodor • solo_traveller • bg
9
2026-05-04 • via Nuitee
E
Evgeniy • family_with_children • ru
10
Pros:

Все соответствует описанию. Рекомендую. Месторасположение идеальное.

2026-05-04 • via Nuitee
T
Tạ • couple • vn
8
2026-05-02 • via Nuitee
C
Chizuko • couple • jp
8
また機会があれば宿泊すると思います。
Pros:

雰囲気が良かった。お湯がずっと出てた。スタッフも親切でした。

Cons:

埃を被ってるところが何ヶ所か見受けられた。でも気にする程でもなかった。

2026-05-01 • via Nuitee
A
Alf • solo_traveller • ca
9
2026-05-01 • via Nuitee
A
andrii • solo_traveller • jp
9
2026-04-29 • via Nuitee
H
Hải Hằng • family_with_children • vn
4
2026-04-29 • via Nuitee
T
Thị Thanh Thuya • family_with_children • vn
9
Pros:

Tốt

2026-04-25 • via Nuitee
Z
Zaytsev • solo_traveller • il
8
2026-04-24 • via Nuitee
S
Sophie • solo_traveller • be
8
Chouette mais loin du centre
Pros:

À recommander pour une ou deux nuits dans Hanoï. Bonne literie confortable, belle salle de bain spacieuse. Au calme loin de l’agitation du centre.

Cons:

Loin du centre

2026-04-19 • via Nuitee
C
Cantius • family_with_children • us
10
First time in Vietnam
Pros:

Location walking distance to lots of interesting attractions.

Cons:

They should have served lunch since breakfast was exceptional.

2026-04-19 • via Nuitee
C
Calvin • solo_traveller • gb
10
Pros:

We loved how central the hotel was to the city centre. It was clean. There was staff to help with our luggage. The conversations were great.

Cons:

Nothing.

2026-04-15 • via Nuitee
S
Stephane • solo_traveller • lu
7
Correct pour 1 nuit
Pros:

Hôtel correct mais très ancien dans son ensemble.
Propreté correcte mais vu que tout est tellement vieux ça ne donne pas envie d y retourner.

Cons:

Vétusté

2026-04-13 • via Nuitee
O
Oleksandr • couple • ua
10
2026-04-12 • via Nuitee
A
Abhishek • family_with_children • in
6
Pros:

Location
Room space

Cons:

Ac was not working fine
WiFi also
We complained to the staff also but they didn't take care

2026-04-11 • via Nuitee