Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Improved breakfast
Cons:
Poor cleanliness
Unwelcoming service

Categories

Cleanliness
4.41
The room was full of cigarette smell and water on the floor.
Service
6.88
The receptionist did not provide a welcoming experience nor timely assistance.
Location
8.42
The hotel is located in a good area with many restaurants nearby.
Room Quality
5.37
The room was comfortable but showed signs of age.
Amenities
6.4
Basic amenities were available but could be improved.
Value for Money
7.36
Good location at a budget price, but quality reflects the price.
Food and Beverage
8.41
Breakfast was good, with a nice variety and freshly cooked options.
Overall Experience
7.18
Mixed experience; comfortable for a budget hotel but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:10

Property Description

Stunning Ocean Views
Located just a few minutes' walk from Nha Trang beach, Prime New Hotel boasts a modern glass-walled design that offers breathtaking views of the ocean.

Comfortable and Well-Equipped Rooms
The hotel features rooms with abundant natural lighting, air-conditioning, cable TV, a hairdryer, and a minibar, ensuring a comfortable and convenient stay for guests.

Convenient Facilities and Services
Guests can take advantage of the tour desk for day trip arrangements, bicycle and car rental services, a 24-hour front desk, luggage storage, and room service. Additionally, enjoy delectable Asian and European dishes prepared in front of you, along with a variety of cocktails and wines at the bar.

Book your stay at Prime New Hotel now to experience luxury and convenience by the beach!

Important information:

For early check-in or late check-out requests, please contact the hotel directly. Contact details can be found in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Location

Guest Reviews

Cleanliness: 4.41
Service: 6.88
Location: 8.42
Room Quality: 5.37
Amenities: 6.4
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 7.18
C
Changg • couple • vn
9
Pros:

Khách sạn gần biển, ở trong ngõ, nếu ai chỉ cần chỗ nghỉ ngơi thì ở cũng khá ok ,tuy khách sạn hơi cũ nhưng cũng đầy đủ tiện nghi, có phục vụ ăn sáng. Mình đặt combo cả ăn sáng với khá là rẻ, do máy bay delay nên lễ tân có cho mình ở lại và phụ thu thêm. Nói chung là chuyến đi cũng khá ok

Cons:

Mình ở 3n2d thì sang ngày 2 bên khách sạn có vào phòng thay đồ mới, mình không hề được thông bao trước điều này, khách sạn nên lưu ý báo cho khách trước là sẽ có người vào phòng.

2026-10-31 • via Nuitee
D
Danil • solo_traveller • ru
4
Конечно, это не 4 звезды. В натяг 3. Ожиданий особых не было, но уехал разочарованным.
Pros:

Близко к морю. Центр. Вкусная пицца прямо у входа в отель.

Cons:

Отель весьма и весьма уставший. Лифты работают плохо, не работает вентиляция. На ресепшн есть не работающий кондиционер.
Мебель в номерах крайне старая. Постельное бельё безрезультатно застиранное, местами рваное. В большинстве номеров нет окон.
Сантехника в плачевном состоянии. Краны текут. Уборка номеров - отдельная песня. Чаевые забирают исправно, но радости от этого никакой: полы грязные, пыль. Уборщики пытались мне предъявить, что на полотенце пятна.
Завтраки на любителя, съедобна только яичница.

2026-10-29 • via Nuitee
Q
Quang Tùng • family_with_children • vn
4
trải nghiệm bt
Pros:

địa điểm gần trung tâm nên dễ di chuyển

Cons:

phòng ko sạch sẽ lắm, bố trí phòng cũng ko khoa học. nhân viên cũng ko phải nhiệt tình cho lắm. ko xứng đáng vs hotel 4 sao

2026-10-29 • via Nuitee
I
Izham Tan • family_with_children • my
8
2026-10-29 • via Nuitee
C
Cho • family_with_children • vn
1
Pros:

Quá tệ

Cons:

Tệ

2026-10-29 • via Nuitee
S
Steven • solo_traveller • gb
8
Pros:

The staff and the location

Cons:

The balcony was horrible, no view because it was surrounded by railings and metal stairs....

2026-10-27 • via Nuitee
B
BARRY & LINDA (Nuong Luu) • family_with_children • vn
4
Disappointed
Pros:

Walking distance to the beach and other areas, view from the balcony was okay

Cons:

Dirty walls, stained and dirty bathtub, green moss or mould in the shower, couldn't close a window in the bathroom which was reported to the staff and they did nothing about it, but when they wanted me to move my car, they let themselves into our room to locate us on the balcony, what if we were sleeping or using the bathroom, or making love????, pane of glass on the balcony.
Breakfast was below average, pepper in the salt shakers.
Access down a laneway that was tight for a Toyota Yaris Cross.

2026-10-26 • via Nuitee
H
hieu • couple • us
7
2026-10-26 • via Nuitee
M
Matilda • couple • es
7
2026-10-25 • via Nuitee
L
Linh • couple • vn
4
Pros:

Nhân viên nhiệt tình

Cons:

Khách sạn mùi hôi và nvs khai

2026-10-24 • via Nuitee
Q
Quoc • extended_group • us
7
2026-10-22 • via Nuitee
S
Sergey66.08 • couple • ru
7
Cons:

Умывальник посреди комнаты

2026-10-22 • via Nuitee
L
LT • family_with_children • au
2
Everything you read or seen on website - all lie
Pros:

Breakfast was good but the coffee was terrible

Cons:

The swimming pool was so disgusting, water looked like mud. Photos of the pool was a big LIE

2026-10-20 • via Nuitee
A
Ayna • family_with_children • tm
9
2026-10-20 • via Nuitee
N
Ny • couple • vn
6
2026-10-19 • via Nuitee
J
JENNY Pham Nguyen • family_with_children • au
10
2026-10-19 • via Nuitee
M
McPherson • couple • au
2
Do not recommend. While location is good, the facilities including room cleanliness were awful.
Pros:

There wasn't a lot to like about the property. The proximity to the beach and town was great.

Cons:

The room was barely clean; there were ants and areas like the bathroom and walls appeared as though they'd never had a thorough clean.
The service was poor, reception was quite hesitant to help us even though we only had 1 or 2 requests for our whole trip. One request was for more toilet paper for our room, instead of getting us a fresh roll the reception staff went to the guest toilet in the lobby and pulled a roll from a dusty shelf.
The breakfast was not very fresh and the options were limited.
The elevators were in very poor condition and if you used the stair well there were always linen and beds in the way, which is also a safety hazard.

2026-10-15 • via Nuitee
S
Sang • couple • ca
10
2026-10-14 • via Nuitee
J
Jean-Luc • family_with_children • fr
6
On se demande pourquoi Booking.com maintient cet hôtel dans ses offres.
Pros:

La situation géographique.

Cons:

Accueil froid. Nous nous sommes demandé s'il fallait payer pour l'obtention d'un sourire. Cela tranchait avec ce que nous avions vécu dans notre parcours jusqu'à ce stade. La propreté de la chambre laissait à désirer. Nous avons du négocier fermement et avons obtenu le changement de notre chambre. La qualité du petit déjeuner est loin d'atteindre ce que semblent promettre les photos...

2026-10-12 • via Nuitee
Q
Quoc Nhan • family_with_children • vn
8
2026-10-10 • via Nuitee