Spring Hill Inn

Hotels
8.1 (505 reviews)
260 Water Street , Brisbane , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Clean and modern rooms
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.93
Some reports of dust and cleanliness issues; could be improved.
Service
6.4
Staff communication issues and lack of responsiveness reported.
Location
9.44
Convenient and centrally located, easy access to shops.
Room Quality
8.39
Rooms are generally modern and clean, though some had size issues.
Amenities
7.42
Some amenities missing; kitchenette not well-equipped.
Value for Money
8.38
Generally seen as getting value for the price paid.
Food and Beverage
8.43
Breakfast options not specifically mentioned; suggests basic offerings.
Overall Experience
8.4
Mixed feelings; some enjoyed the stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:28

Property Description

Affordable Accommodation Options
Spring Hill Terraces offers a variety of 29 accommodation options, catering to different needs and budgets. From cozy budget rooms to spacious 2-storey houses with kitchen facilities, there is something for everyone.

Tranquil Tropical Gardens and Pool
Guests can unwind in the peaceful tropical gardens or take a refreshing swim in the small pool, perfect for relaxing after a day of exploring the city. The added bonus of barbeque facilities in the gardens adds a delightful touch to your stay.

Convenient Location and Nearby Dining
Situated just 1.5km from Brisbane's Central Business District, Spring Hill is conveniently connected by public transport. Additionally, guests can explore nearby cafés and restaurants within walking distance, offering a taste of the local culinary scene.

Experience comfort and convenience at Spring Hill Terraces - book your stay now for a memorable Brisbane getaway.

Important information:

A credit card surcharge of 2% applies to credit card payments.

Please note that reservations made by customer's who are not the guest who is staying at the property can be rejected management team.
The same applies for bookings made by or on behalf of organizations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 505 reviews
Cleanliness: 7.93
Service: 6.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.4
Y
Yu-pin solo_traveller au
8
2026-07-25 via Nuitee
T
Tja1802 solo_traveller au
10
2026-07-24 via Nuitee
C
Ceran solo_traveller au
8
2026-07-24 via Nuitee
M
Michelle solo_traveller au
8
Pros:

Location was great for my hospital visit as very close. Everything was online so didn't see any staff.

Cons:

Bed was like a rock n no microwave, toaster or cutlery.

2026-07-21 via Nuitee
A
Andy solo_traveller au
7
Great hotel if room is away from the entry gate
Pros:

Great location in the Valley as I was attending a gig at The Tivoli. Very recently modernised room with good shower, good sized single bed, tea and coffee etc. loads of parking available and very good staff-less entry with the automatic key dispenser machine.

Cons:

My particular room was immediately above the automatic gate for the car park, so despite having sleep headphones on and a pillow over my head, meant that every time a car went in or out that it would wake me up. So right up until midnight and then from 5am onwards. I was only staying in Brisbane rather than driving back as had been up very early that morning to watch the World Cup so really needed a better sleep than I got.

2026-07-21 via Nuitee
B
Beybs solo_traveller ae
7
Location and value is good.
Pros:

The location is near to bus station and walkable to Fortitude Valley Train station. The room is clean and nice. The hotel sent message in advance about the check in process and key collections.

Cons:

The noise in the hotel surrounding is disturbing especially in the morning as we can hear the noise in the room like closing of doors, the radio or TV sounds can be heard as well. The footsteps sounds in the stairs and in the upper floor are heard in the room.

2026-07-20 via Nuitee
J
Jen extended_group au
3
Notisy gate kept me awake and I didn’t feel it was as safe as it could be.
Pros:

Bed, pillow, quilt, bathroom was ok

Cons:

To enter you have to open the big (car) gate which was below my room it was SO noisy every time someone opened it at all hours of the night it woke me up. Having to go through this slow gate at night is not safe and I had a man follow me in before it closed and I had to rush up to my room. The building doors don’t lock, it would make it safer if they did and also the room doors don’t seem to always self close you have to push them to ensure they lock.

2026-07-20 via Nuitee
くぼた family_with_children jp
9
快適でした
Pros:

スタッフが親切でした。2人で、キッチン付きのタイプの部屋に滞在したんですが、2階建てでとても広くてリラックスできました。建物も、設備も新しく、清潔でした。住宅街なので夜も静かでした。滞在期間中、一回だけ無料で洗濯もできました。電車の駅もバス停も近かったので、出かけるにも便利でした。電車の駅にはスーパーもあるので、帰りに買い物もできるし、いろいろなレストランもあるのでそういう点でも便利でした。チェックインはインターネットからできるし、遅くなっても鍵がボックスの中にあるので、安心です。チェックアウトは鍵をボックスに返すだけなので、何時でもOKです。鍵をなくした時の対応もメールが来るので大丈夫ではないかと思います。

Cons:

フォティチュードバレーは駅の周りにパブなどが多く、またホームレスも数人いたので、あまり夜遅くに歩かない方がいいかと思います。また、ホテルの近くは静かな住宅街なので、電灯も少ないです。

2026-07-19 via Nuitee
B
Benjamin couple au
7
2026-07-19 via Nuitee
A
amanda solo_traveller au
8
Pros:

The bed was really comfortable

Cons:

Nothing

2026-07-19 via Nuitee
J
Jess couple au
1
Old vomit in our unclean room
Pros:

It was very convenient parking. The key and code worked as advised.

Cons:

When we arrived our room smelt like vomit. The fan was going at full speed and both sliding doors were open. As we had no time to organise new accommodation, we tried to ignore the smell. It was grew harder to ignore as we found the downstairs bed looked used, the tea towel was wet, bathmat missing, and crumbs and dirt around the rug.

The following morning (after a restless sleep on terribly uncomfortable beds) we discovered the source of the smell on the underside of the corner of the rug; a couple of foul smelling chunks (pic attached). I’d really like to believe the vinegary, acidic odour was spoiled food, but it only could have been old vomit.

I rolled up the rug and moved it outside because we didn’t have time to reach out (left early, got back late). The smell had mostly disappeared with the rug gone by the time we returned.

We are so disgusted with our unclean experience at Spring Hill.

2026-07-19 via Nuitee
C
Christian solo_traveller au
10
Spring hill rocks
Pros:

Staying at Spring Hills Terraces was the perfect spot. Great price, facilities and everything. Really loved it, highly recommend Spring Hills to anyone staying in Brisbane

Cons:

Nothing.

2026-07-18 via Nuitee
D
Doug couple au
10
Great location loved our stay
Pros:

Welcome surprise loved our room and stay, easy parking well appointed!

Cons:

Nothing

2026-07-17 via Nuitee
A
Aleesha couple au
7
2026-07-15 via Nuitee
A
Akash solo_traveller au
10
2026-07-15 via Nuitee
K
Kyle solo_traveller au
10
Pros:

Self serve check in and out process
Clean, spacious room

2026-07-12 via Nuitee
M
Mathews solo_traveller au
9
Pros:

Simple and clean

Cons:

Nothing

2026-07-12 via Nuitee
T
Tecia solo_traveller nz
9
2026-07-11 via Nuitee
R
Rob solo_traveller au
9
Super comfy and central
Pros:

Location is excellent, walking distance to bars and restaurants in the valley. Room is comfortable and clean, temperature control was great to have, the shower pressure was amazing, toiletries provided and plenty of parking space. Checking in and out was super easy. I'll be back for sure :)

Cons:

Wi-fi was quite weak in my room.

2026-07-10 via Nuitee
P
Paul couple au
9
2026-07-10 via Nuitee