PrideInn Westlands Luxury Boutique Hotel

Hotels
8.8 (614 reviews)
Westlands Road, Westlands , Nairobi , ke
+254 709 532000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Comfortable and clean rooms
Good location
Cons:
Limited food options
No gym or elevator access

Categories

Cleanliness
8.78
Rooms are clean and well-maintained, with some minor issues such as empty soap dispensers.
Service
9.25
Staff are very friendly, professional, and responsive, contributing significantly to the positive experience.
Location
8.79
Great location near attractions, although some guests had to leave the hotel for gym access.
Room Quality
8.74
Rooms are comfortable and well-appointed, providing a pleasant stay.
Amenities
8.77
Amenities are limited, particularly regarding fitness options and restaurant variety.
Value for Money
9.23
High-quality experience for a reasonable price, making it a good value overall.
Food and Beverage
7.78
Breakfast is good but lacks variety; lunch and dinner options could improve.
Overall Experience
9.05
Overall a very positive stay, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:37

Property Description

Luxurious Accommodations
Experience the newly renovated PrideInn Hotel Westlands, offering air-conditioned rooms with stunning city and garden views. Enjoy modern amenities such as a flat-screen TV and complimentary WiFi, ensuring a comfortable stay.

Exquisite Dining Options
Indulge in a culinary journey at Royal Kitchen multicuisine restaurant, where you can savor a variety of local and international dishes, including delightful barbecues. Take advantage of the à la carte menu and grocery shopping services for a personalized dining experience.

Convenience and Hospitality
Benefit from a range of services including 24-hour room service, laundry facilities, and babysitting. Let us take care of your needs with limousine airport transfers, currency exchange, and a dedicated travel desk for exploring nearby attractions.

Book your stay at PrideInn Hotel Westlands now to enjoy these exceptional offerings and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Location

Guest Reviews

8.8
Based on 614 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.05
R
Riccardo • couple • it
10
2026-08-15 • via Nuitee
C
Claudio • solo_traveller • it
9
Bene
Pros:

Pulizia, catena keniota

Cons:

Zona circostante non sicura

2026-08-15 • via Nuitee
C
Cecilia • solo_traveller • tz
8
Uiteindelijk super fijn hotel
Pros:

Schoon en comfortabel

Cons:

Receptie personeel was in eerste instantie zeer onbeleefd maar na klacht bij Booking.com excuus aangeboden en hebben ze service tijdens verblijf goedgemaakt.

2026-08-15 • via Nuitee
J
Jacqueline • solo_traveller • ke
10
2026-08-14 • via Nuitee
I
Irene • solo_traveller • es
9
Pros:

Habitación muy cómoda y limpia. El desayuno muy completo.

2026-08-13 • via Nuitee
J
Jordi • solo_traveller • es
10
Pros:

El hotel está muy bien ubicado , las instalaciones son nuevas y limpias. Personal muy amable . Repetiremos .

Cons:

Nada.

2026-08-13 • via Nuitee
C
Claudio • solo_traveller • it
9
Bene
Pros:

Camera spaziosa con tutto il necessario. Ristorante interno buono. Catena Keniota

Cons:

Posizione centrale ma il personale consiglia di muoversi sempre con i taxi anche per piccoli spostamenti

2026-08-12 • via Nuitee
N
Nyasha • solo_traveller • gb
10
Comfortable
Pros:

Really great staff, very helpful. Very comfortable hotel

2026-08-11 • via Nuitee
靜足 Ching Tsu • couple • tw
10
2026-08-10 • via Nuitee
靜足 Ching Tsu • couple • tw
9
Pros:

我們在safari 的行程碰到連結人沒有出現的擔憂、經理很熱情的幫忙而且很給安定感、讓我們的行程可以平安如期！ 工作人員也都非常的友善！

2026-08-10 • via Nuitee
M
mahesh • couple • gb
8
Good Location
Pros:

Nice and clean Hotel
Good quality food

Cons:

Everything was good

2026-08-10 • via Nuitee
M
MYUNGHO • couple • ae
10
2026-08-08 • via Nuitee
I
Iyad • couple • qa
9
Perfect stay
Pros:

Everything

Cons:

Nothing

2026-08-04 • via Nuitee
S
Seb • couple • gb
10
Excellent place to stay in Nairobi before travelling north. Super friendly staff that were very helpful and attentive
Pros:

Lovely staff, very helpful and great breakfast!

Cons:

Nothing

2026-08-04 • via Nuitee
Z
Zaira • couple • es
9
2026-08-03 • via Nuitee
Z
Zaira • couple • es
10
2026-08-03 • via Nuitee
S
Shimon • couple • il
8
Pros:

Nice place, great breakfast and coffee

Cons:

Karaoke party ruined our dinner
Loud music in the afternoon

2026-08-02 • via Nuitee
A
Axel • couple • se
9
Mycket bra hotel bra personal
Pros:

Bra placering, trevlig personal.

Cons:

Inget att anmärka

2026-07-22 • via Nuitee
G
Guia • solo_traveller • it
8
Good location perfect for short stay
Pros:

Very friendly and fast

Cons:

All good

2026-07-21 • via Nuitee
D
David • solo_traveller • il
10
Great hotel
Pros:

The hotel is located in a very good and safe area of Nairobi. The rooms are spacious and clean, and the shower is large with excellent water pressure
Above all, the hotel staff are wonderful and extremely helpful with everything. It started with the receptionist, who welcomed us with a drink, arranged our rooms quickly in the middle of the night, and helped us with our luggage.
The breakfast experience was also excellent. Everyone was very friendly, the coffee was great, and the food was delicious.
It may be a small hotel, but it is filled with people who have very big hearts.

Cons:

The Hotel has 2 floors with no elevator, but since the crew helps you with the luggage I think it is better than big hotel to wait for the elevator

2026-07-20 • via Nuitee