PrideInn Westlands Luxury Boutique Hotel

Hotels
8.8 (642 reviews)
Westlands Road, Westlands , Nairobi , KE
+254 709 532000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Comfortable and clean rooms
Good location
Cons:
Limited food options
No gym or elevator access

Categories

Cleanliness
8.78
Rooms are clean and well-maintained, with some minor issues such as empty soap dispensers.
Service
9.25
Staff are very friendly, professional, and responsive, contributing significantly to the positive experience.
Location
8.79
Great location near attractions, although some guests had to leave the hotel for gym access.
Room Quality
8.74
Rooms are comfortable and well-appointed, providing a pleasant stay.
Amenities
8.77
Amenities are limited, particularly regarding fitness options and restaurant variety.
Value for Money
9.23
High-quality experience for a reasonable price, making it a good value overall.
Food and Beverage
7.78
Breakfast is good but lacks variety; lunch and dinner options could improve.
Overall Experience
9.05
Overall a very positive stay, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:37

Property Description

Luxurious Accommodations
Experience the newly renovated PrideInn Hotel Westlands, offering air-conditioned rooms with stunning city and garden views. Enjoy modern amenities such as a flat-screen TV and complimentary WiFi, ensuring a comfortable stay.

Exquisite Dining Options
Indulge in a culinary journey at Royal Kitchen multicuisine restaurant, where you can savor a variety of local and international dishes, including delightful barbecues. Take advantage of the à la carte menu and grocery shopping services for a personalized dining experience.

Convenience and Hospitality
Benefit from a range of services including 24-hour room service, laundry facilities, and babysitting. Let us take care of your needs with limousine airport transfers, currency exchange, and a dedicated travel desk for exploring nearby attractions.

Book your stay at PrideInn Hotel Westlands now to enjoy these exceptional offerings and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Location

Guest Reviews

8.8
Based on 642 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.05
F
François Odar • couple • cg
10
Amazing
Pros:

Everything

2026-11-05 • via Nuitee
S
Saika • family_with_children • gb
10
2026-11-05 • via Nuitee
F
François Odar • couple • cg
10
It was a pleasure
Pros:

Everything

2026-11-05 • via Nuitee
C
Carolina • family_with_children • pt
9
2026-11-04 • via Nuitee
E
Eduardo • couple • es
8
Buena opción en Nairobi
Pros:

El personal de recepción y del hotel en general

Cons:

Tuvieron que cambiarnos de habitación por el ruido del exterior.

2026-11-04 • via Nuitee
S
Serge • solo_traveller • fr
8
2026-11-03 • via Nuitee
S
Sitra Youssouf • solo_traveller • et
10
2026-11-01 • via Nuitee
K
Khaled • family_with_children • ke
8
Pros:

Clean, location, service

Cons:

Loud Noise at night from neighbouring club.
Also noise from Guests at the stair case can be heard all the way in the room

2026-10-31 • via Nuitee
A
Andrew • couple • rw
9
Always meets my needs
Pros:

Breakfast was good, good choice of items on the buffet plus poached eggs on request. the bedroom was comfortable, wifi was good.

Cons:

the air conditioning in the first room didn't work, but the staff moved us without any difficulty. As usual the cable tv was limited, not so good if you don't like football.

2026-10-31 • via Nuitee
M
Mika Singh • family_with_children • us
7
Pros:

The staff was good

Cons:

Morning breakfast was a little under expectation.

2026-10-31 • via Nuitee
R
Röthlisberger • solo_traveller • ke
10
It was amazing I loved my stay there
Pros:

Everything

Cons:

The food

2026-10-30 • via Nuitee
L
Laura • family_with_children • gb
7
Pros:

The personnel of both the reception and the restaurant was very kind and welcoming. The room was big and clean. Nice also the bathroom, with a large shower, good pressure and all needed comforts.

Cons:

- I had a really rough time sleeping as my room was right above the restaurant and bar, and there was a lot of noise going on all night. I finally fell asleep at 5am while some people were still going on partying. I flagged it in the morning, and was there was a birthday.
- While technically the restaurant is 24/7, I wasn't able to eat. I sat down to try and grab a quick bite as I checked in at 11pm and I had an early start in the morning, but by 12am I was still waiting for the food, and I had ordered just a sandwich. When I checked with the waitress, the chef told her they hadn't started on the order yet, so I just cancelled it.

2026-10-29 • via Nuitee
C
Collins • solo_traveller • ng
10
Very close to center of town
Pros:

Very clean

2026-10-29 • via Nuitee
J
John Mbuso • solo_traveller • za
9
2026-10-28 • via Nuitee
M
Maike • couple • de
10
Dieses Hotel gibt einem Zeit zum Ankommen in Nairobi und ist ein guter Augangspunkt, die Stadt und das Land zu erkunden.
Pros:

Das Hotel ist sehr geschmackvoll eingerichtet, das Personal sehr freundlich und aufmerksam. Das Restaurant hat eine leckere Küche. Im geschäftigen Stadtteil Westlands mit großen neuen Hotels bleibt dieses klein und privat. Ein sehr guter Ausgangspunkt, um Nairobi zu erkunden.

2026-10-27 • via Nuitee
Z
ZilvinasJ • family_with_children • gb
10
2026-10-25 • via Nuitee
A
Amal • solo_traveller • et
8
2026-10-25 • via Nuitee
M
Mohita • solo_traveller • gb
9
2026-10-24 • via Nuitee
S
Suraj • family_with_children • ae
10
2026-10-23 • via Nuitee
B
Blessing • solo_traveller • ng
9
I love my stay at PrideInn Boutique and would love to stay there again. Thanks to the receptionists
Pros:

The staff were excellent and friendly. I love the smiles and enthusiasm. Right from the reception to the restaurant etc.

Cons:

No swimming pool

2026-10-23 • via Nuitee