PrideInn Westlands Luxury Boutique Hotel

Hotels
8.8 (568 reviews)
Westlands Road, Westlands , Nairobi , ke

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Comfortable and clean rooms
Good location
Cons:
Limited food options
No gym or elevator access

Categories

Cleanliness
8.78
Rooms are clean and well-maintained, with some minor issues such as empty soap dispensers.
Service
9.25
Staff are very friendly, professional, and responsive, contributing significantly to the positive experience.
Location
8.79
Great location near attractions, although some guests had to leave the hotel for gym access.
Room Quality
8.74
Rooms are comfortable and well-appointed, providing a pleasant stay.
Amenities
8.77
Amenities are limited, particularly regarding fitness options and restaurant variety.
Value for Money
9.23
High-quality experience for a reasonable price, making it a good value overall.
Food and Beverage
7.78
Breakfast is good but lacks variety; lunch and dinner options could improve.
Overall Experience
9.05
Overall a very positive stay, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:37

Property Description

Luxurious Accommodations
Experience the newly renovated PrideInn Hotel Westlands, offering air-conditioned rooms with stunning city and garden views. Enjoy modern amenities such as a flat-screen TV and complimentary WiFi, ensuring a comfortable stay.

Exquisite Dining Options
Indulge in a culinary journey at Royal Kitchen multicuisine restaurant, where you can savor a variety of local and international dishes, including delightful barbecues. Take advantage of the à la carte menu and grocery shopping services for a personalized dining experience.

Convenience and Hospitality
Benefit from a range of services including 24-hour room service, laundry facilities, and babysitting. Let us take care of your needs with limousine airport transfers, currency exchange, and a dedicated travel desk for exploring nearby attractions.

Book your stay at PrideInn Hotel Westlands now to enjoy these exceptional offerings and more!

Important information:

For a minimum of 3 nights continuous stay, guests get a one way airport transfer complimentary. Pre-reservation is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 568 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.05
A
Ana Laura • solo_traveller • mx
10
2026-06-12 • via Nuitee
W
Wanjiru • couple • ke
8
2026-06-10 • via Nuitee
F
Francesca • couple • us
9
Very convenient, cozy and comfortable layover
Pros:

Cozy and comfortable stay for a layover in Nairobi, amazing location and very helpful staff. Incredibly quiet considering the location in the heart of Westlands.

2026-06-08 • via Nuitee
A
Anu • couple • in
9
Loved our stay in PrideInn. Would love to comeback here again ❤️
Pros:

Staff was exceptionally helpful. Their Resturant Sayari serves very good food.

2026-06-07 • via Nuitee
A
Anu • couple • in
9
Loved being at Prideinn. Staff was being courteous and helped us considerably with our stay!
2026-06-06 • via Nuitee
N
Nicole • solo_traveller • de
9
Pros:

Sehr freundliches Personal, v.a. der Zimmerservice war top. Die Zimmer sind sehr komfortabel und sauber Von der Lage her top, habe mich sehr wohlgefühlt.

Cons:

Die Musik abends leiser bei Karaoke-Abenden wäre super. Sonst alles ok.

2026-06-06 • via Nuitee
S
Safia • solo_traveller • pk
5
Bit expensive but Okais
Cons:

There was no hot shower in my bathroom and they even cant fix it so I have to use other room for shower which took alot of my time actually waste alot of my time

2026-06-05 • via Nuitee
C
Craig • solo_traveller • au
9
Was excellent. Staff very friendly and helpful. Food was great and would definitely recommend.
2026-06-04 • via Nuitee
D
Dawit • solo_traveller • et
3
2026-06-03 • via Nuitee
E
Emmanuel • couple • gb
9
2026-06-01 • via Nuitee
S
Sanele • solo_traveller • za
9
2026-05-31 • via Nuitee
M
Mehr • couple • ae
9
2026-05-31 • via Nuitee
A
Ambunya • solo_traveller • ke
9
Pros:

the rooms are clean and spacious

Cons:

nothing

2026-05-28 • via Nuitee
D
Douglas • solo_traveller • fr
8
Amazing but They should get an elevator
Pros:

Very beautiful, nice location, located in Westlands where may restaurants are; Tight security

Cons:

No elevator. It was a struggle carrying up luggages

2026-05-26 • via Nuitee
F
Faith • solo_traveller • ke
6
Pros:

Location

Cons:

Its Average

2026-05-25 • via Nuitee
X
Xinyu • solo_traveller • ch
9
Great stay in general
Pros:

nice location, spacious and clean bedroom, beautiful restaurant

Cons:

No elevator and the singing at the restaurant can be a bit loud for the rooms (it ends before 11pm luckily)

2026-05-24 • via Nuitee
K
Khalid • couple • sa
9
2026-05-23 • via Nuitee
A
Ali OSMAN • solo_traveller • us
9
Exceptional service and stunning design—a true hidden gem!
Pros:

From the moment I entered this property, I felt incredibly welcomed; you can immediately tell this is a place that truly cares about its guests. I arrived very early, and the staff graciously held my luggage and processed my check-in seamlessly while I went about my day. They even greeted me with a refreshing glass of cold apple juice. The facility overall felt like an art gallery, beautifully decorated with perfect symmetry and a minimalist design. My room was gorgeous, and the bed was incredibly comfortable and plush. This is easily one of the best properties I have stayed at in a long time. I will definitely stay again.

Cons:

One quick word of caution: the building is two stories and does not have an elevator. The staff kindly carried my luggage to my room for me, but if you have mobility concerns, this might not be the best fit.

2026-05-21 • via Nuitee
K
Karla • couple • es
10
The hotel is perfect !
Pros:

The staff are really nice, always worried for assist us. The breakfast is wonderfully with multiple options.

Cons:

Nothing

2026-05-19 • via Nuitee
J
Joe • couple • us
10
Pros:

Besides the excellent value for money for the facility, the food from the restaurant is beyond the world. Very delicious food.

Cons:

Nothing

2026-05-19 • via Nuitee