Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Varied and delicious breakfast
Friendly staff
Cons:
Unpleasant smells in the room
Service quality inconsistencies
Crowded breakfast area

Categories

Cleanliness
8.19
Some negative comments related to old cigarette smell and unpleasant odors from the bathroom.
Service
9.16
Mixed feedback; while some reviews noted good service, there were complaints about staff responsiveness.
Location
9.2
Multiple reviews praised the location as convenient and close to attractions.
Room Quality
8.65
Generally good comments on room comfort, despite issues like old smells.
Amenities
8.68
The pool and breakfast were highlighted positively, although some amenities like the spa had limitations.
Value for Money
8.64
Reviews suggest reasonable value for the price, despite some areas for improvement.
Food and Beverage
9.19
Breakfasts were described as amazing and varied.
Overall Experience
8.66
Overall positive sentiment with various highlights but some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:36

Property Description

Luxurious Spa Centre
Indulge in relaxation at the Galaxy Hotel's spa center, included with your stay. Unwind in the hot tub, saunas, and swimming pool. Treat yourself to rejuvenating beauty and relaxation treatments.

Modern Comforts
Experience modern luxury in every room at Galaxy Hotel. Enjoy amenities like an LCD TV, tea/coffee facilities, and a spacious work desk. Stay comfortable with air conditioning and a well-appointed bathroom with a hairdryer.

Scenic Views and Dining
Admire stunning views of the Vistula River from the on-site restaurant while savoring international cuisine. With two bars to choose from, including one in the lobby, you can relax and enjoy a drink with a view.

Book your stay at Galaxy Hotel now to experience a perfect blend of luxury, comfort, and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Jan 11, 2027 until Sun, Jan 24, 2027
Sauna is closed from 2027-01-24 until 2027-01-11
Hot tub/jacuzzi is closed from 2027-01-24 until 2027-01-11
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 40 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 80 zł per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for 80 zł per person per night when using an available extra bed.
    People 13 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3756 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
A
Adrianna • couple • gb
8
Pros:

Było czysto i miło . Basen nie jest bardzo duży ale ma saunę i steam room a także jacuzzi . Jak dla nas było wystarczająco . Miła obsługa . Śniadanie smaczne . Dość dobry wybór . Gorzej dla wegetarian . Lokalizacja zależy od potrzeb indywidualnych ale na Stare miasto jednak kawałek .

Cons:

Może to że daleko do centrum . I trochę głośno od ulicy , ale tego nie da się zmienić .

2026-07-25 • via Nuitee
M
Mahmud • solo_traveller • no
6
2026-07-25 • via Nuitee
M
Matthias • solo_traveller • de
9
Empfehlenswert für eine Städtetour auch mit Kindern
Pros:

Das Frühstücksbuffet war sehr gut.Am Abend den Wellnessbereich zu benutzen war klasse. Das Hotelrestaurant war sehr lecker zu fairen Preisen. Sehr nettes Personal. Ich kann das Hotel empfehlen.

Cons:

Es war früh morgens für mich etwas laut,weil unser Zimmer zur Hauptstraße lag, dafür hatten wir einen schönen Blick auf die Weichsel mit den Menschen die schon morgens an Weichsel Sport machten..

2026-07-25 • via Nuitee
M
Mohammad Omar • solo_traveller • se
1
2026-07-25 • via Nuitee
D
danai • solo_traveller • gr
10
2026-07-24 • via Nuitee
V
Villads • couple • dk
10
2026-07-24 • via Nuitee
S
Sanna • solo_traveller • fi
9
2026-07-24 • via Nuitee
J
Jolanta • solo_traveller • pl
10
Pros:

Bardzo miła i przyjazna obsługa, czyste, przestronne pokoje, dobre,urozmaicone sniadanie, bardzo dobre jedzenie i przemiła obsługa w restauracji. Doskonała lokalizacja.

2026-07-24 • via Nuitee
V
Valentina • family_with_children • it
8
Pros:

Pulita ordinata

2026-07-24 • via Nuitee
M
Mirjam • solo_traveller • ch
5
Gutes Hotel für einen kurzen Zwischenstopp
Pros:

Die Lage ist gut mit dem Auto erreichbar. Man ist mit ÖV oder Taxi schnell in der Stadt. Das frühstück ist ausgiebig/vielfältige und der Frühstücksbereich bietet viele Plätze.

Cons:

Die Gänge sind ziemlich düster, allgemein finde ich könnte eine Renovation nötig sein. Als wir beim frühstücken waren wurde unser Zimmer gemacht obwohl wir einige Stunden später den Check out hatten. Das ist sehr unüblich. Der Lift hatte Probleme. 15min um vom 3.Stock und die Garage zu gelangen. Die Garage gleicht einem riesigen, unaufgeräumten Abstellraum.

2026-07-24 • via Nuitee
M
Małgorzata • family_with_children • se
10
2026-07-24 • via Nuitee
E
Ewelina • solo_traveller • be
10
Pros:

Jesteśmy zadowoleni z pobytu wszystko było idealnie a śniadania przeszły nasze oczekiwania polecam każdemu kto chce spędzić czas w Krakowie

2026-07-23 • via Nuitee
M
Marilena • couple • it
10
2026-07-22 • via Nuitee
J
Jérôme • solo_traveller • fr
10
2026-07-22 • via Nuitee
Y
YULIIA • family_with_children • ua
9
Pros:

good breakfast, nice staff, convinient parking, hotel greatly provided with everything for small baby, spa and pool were good, but a bit noisy because of teenage guests behaving loud

2026-07-21 • via Nuitee
W
Wojciechowski • solo_traveller • pl
10
2026-07-21 • via Nuitee
K
Kees • couple • nl
10
Heel goed hotel op loopafstand tot het centrum en prachtige kamers
Pros:

De kamer was fantastisch, uitzicht over de rivier en de stad en was groot

Cons:

Het parkeren was niet inbegrepen en duur

2026-07-21 • via Nuitee
P
PAŁYSKA • solo_traveller • pl
5
Pros:

Niespodzianka dla dziecka oraz posłanie przygotowanae dla pieska którego nie zabraliśmy że sobą.

Cons:

Brak szlafrokó i jedna para brakujących ręczników dla dziecka były tylko 2 komplety.Płytki basen tylko 1.2Metra dla dzieci ok dla dorosłego kiepsko popływać.Ponownie nie wybrałbym tęgo Hotelu.

2026-07-21 • via Nuitee
E
Emilia • family_with_children • pl
9
Polecam wszystkim!!!
Pros:

Basen to super atrakcja. Po całym dniu zwiedzania, można zrelaksować się w basenie czy jakuzzi. Smaczne śniadania

Cons:

Brakowało mi kosmetyków do pielęgnacji włosów

2026-07-20 • via Nuitee
O
Octavia • couple • de
7
2026-07-20 • via Nuitee