Sanctuary Hotel New York

Hotels
9 (1882 reviews)
132 West 47th Street , New York , us

Children allowed
Pets allowed

Facilities

Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Small room size
Sparse breakfast options

Categories

Cleanliness
8.66
Room cleanliness was generally good but some rooms showed signs of being outdated and dingy.
Service
9.63
Staff were friendly and helpful, enhancing the overall experience.
Location
10
Location is excellent, very close to metro stations and major attractions.
Room Quality
8.17
Several reviews mentioned rooms were small and a bit noisy.
Amenities
9.12
Available amenities like 24-hour coffee and good shower facilities were appreciated.
Value for Money
8.65
The price charged for the small rooms and breakfast options raised concerns about value.
Food and Beverage
8.11
Breakfast offerings were sparse and some items were not fresh.
Overall Experience
9.66
Overall experience was positive, despite some drawbacks related to room size and breakfast quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:12

Property Description

Luxurious Accommodations
Sanctuary Hotel New York offers elegantly designed rooms with leather headboards and plush bedding. Enjoy modern amenities like a flat-screen TV and an iHome system for your entertainment and convenience.

Dining and Entertainment
Indulge in a daily continental breakfast and savor exclusive discounts at the flagship Tender Restaurant. Guests can also experience a variety of dining options including Haven Rooftop Restaurant and Bar, Sushi Lab, and Sushi by Bou right at the hotel.

Prime Location
Conveniently situated near iconic landmarks like Times Square and Radio City Music Hall, Sanctuary Hotel provides easy access to must-see attractions. With personalized concierge services and access to NYSC Elite Health Club, your stay in New York City is bound to be unforgettable.

Book now to experience luxury and convenience at Sanctuary Hotel New York!

Important information:

Please note that the same credit card presented at booking must be presented at check-in.

The daily facility fee includes the following:
-Discount at (daily) Tender Steak Sushi Restaurant
-Daily continental breakfast
-Le-Columbe Coffee & Tea Station
-Upgraded complimentary WiFi in rooms and common areas
-Unlimited local, long distance + 1 800 calls (excludes International calls)
-S.T.A.R. (Service Tailored to Any Request) personalized concierge service
-Haven Rooftop priority access (excluding buy-out events)
-Complimentary print, scan and copy service
-Luggage storageGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1882 reviews
Cleanliness: 8.66
Service: 9.63
Location: 10
Room Quality: 8.17
Amenities: 9.12
Value for Money: 8.65
Food and Beverage: 8.11
Overall Experience: 9.66
A
annlouise2025 Solo travel
6
Location, location, location!!
Pros:

The hotel was a little tired and I paid too much by booking early - which was disappointing. But… location, location, location. It is 1 min from Time Square which meant access to Broadway theatre was so simple. I never had to walk further than 5 mins and i went to 5 shows! I walked around at night and never felt unsafe. It was perfect for a woman travelling alone and going to shows, but too expensive for what it was. Staff were friendly and helpful.

2026-05-30 via Tripadvisor
M
Mary couple us
9
Our stay was perfect. We’d stay again if given the chance.
Pros:

The staff were wonderful - which is always the hallmark of a hotel run with care. The bed - including the pillows and comforter were wonderfully comfortable - and again reflected that someone genuinely cared that guests enjoy their experience there. Loved that we could both use the sink at the same time and not have to jockey for position.

2026-05-30 via Nuitee
P
Pedro couple br
9
Localização muito boa, cama confortavel, ambiente limpo.
Pros:

Localização muito boa. a poucos passos da times square, com estações de metro ao lado. Apesar da proximidade ambiente bem silencioso. Cama e limpeza muito bom.

Cons:

O quarto e banheiro é um ambiente único, não tem uma divisão.

2026-05-29 via Nuitee
A
Anthony Xillo solo_traveller fr
10
Pros:

Emplacement idéal. Personnel accueillant.
Rooftop sympa. Chambres très correctes.
Vraiment rien à redire

2026-05-27 via Nuitee
D
Debra couple us
10
Pros:

Stylish hotel in a great location. The staff was exceptionally nice!

2026-05-27 via Nuitee
D
Douglas solo_traveller us
7
2026-05-26 via Nuitee
E
Eduardo solo_traveller pr
10
2026-05-26 via Nuitee
A
Aarron1987 Couples Widnes, Cheshire, England
10
Great hotel, great location, great staff!
Pros:

Great hotel with great staff. We couldn’t fault our stay. Every member of staff was faultless. The roof top bar was great and breakfast was good to have. It was basic but nice enough to not have to go out and find breakfast. Our room was really spacious, which shocked me looking at reviews. It was a King Deluxe. The street was loud but it’s Manhattan.
We surprised my in laws by turning up on their trip and the hotel were brilliant in helping us know when they had arrived. We will definitely stay again.
Only one slight grumble was the aircon was slightly loud, and we needed it in that heatwave, but that wouldn’t affect my staying here.
The location is great, especially if someone’s first time.
Thanks to all the staff 😀

2026-05-25 via Tripadvisor
E
easthighschool1966 Friends getaway Bellingham, Washington
10
Great Place to Stay!
Pros:

Wonderful staff, extremely helpful and friendly. (A shout out to Emily in the Roof Top Bar/Restaurant; the Doormen and persons at the welcome desk.) The location couldn’t be beat, located near Time Square and in the Theatre District. Great restaurants near by. We had a wonderful four night stay!

2026-05-24 via Tripadvisor
E
Emma solo_traveller fr
9
Pros:

L’emplacement, chambre et literie confortables

Cons:

Un peu bruyant mais classique à NYC

2026-05-24 via Nuitee
N
Nathan couple il
10
Pros:

צוות.מסביר פנים. מקום מרכזי אך שקט יחסית ומלון מעוצב יפה

Cons:

מחסור במיטות נפרדות

2026-05-24 via Nuitee
S
Stef couple nl
7
2026-05-23 via Nuitee
E
Elliot solo_traveller gb
8
Great location, well kept, but the rooms are small.
Pros:

Location and staff were amazing, the rooftop bar was also really cool. The bed was also incredibly comfortable.

Cons:

The room was small with almost no natural light.

2026-05-21 via Nuitee
Z
Z1857ULkarenr Family Billingham, Stockton-on-Tees, England
10
Great hotel in great location!
Pros:

Just returned from a 4 night stay at the hotel and couldn't fault it! Friendly and helpful staff, found room as described, clean and comfortable. Used the rooftop terrace for breakfast and evening meal, lots of choice and both meals were good. Would definitely stay again and recommend to others!

2026-05-19 via Tripadvisor
A
alain extended_group it
7
Pros:

Voici mon opinion qui est a interpréter pour la période et le séjour. Bel accueil complimentary service bien chambre assez bien équipée mais trés petite nouveau problème des grandes villes petit déjeuné a améliorer dans un hotal je m'attends a boire le café ou autres dans de vraies tasses pas en carton...le choix est trop de masse grand hotel touristes de passages.. peut etre pas besoin de groom a l'entrée mieux un service plus adeguate

2026-05-19 via Nuitee
C
Carlos Enrique couple co
10
Excelente
Pros:

Comodidad

Cons:

Nada

2026-05-18 via Nuitee
M
Minor solo_traveller us
7
My stay was comfortable.
Pros:

The location was perfect. Right next to a church, Times Square, Train Station, Theater (Radio City up the block), lots of places to eat.

Cons:

The room had no view (a wall) and rug had a hole in it.

2026-05-18 via Nuitee
J
Jessica couple us
8
2026-05-18 via Nuitee
B
Bottinelli couple us
7
2026-05-18 via Nuitee
J
JahleahEats Solo travel
10
Amazing Boutique Hotel Near Times Square
Pros:

I was able to spend an amazing evening here on my own and I loved it. The staff was so kind despite the chaotic energy of New York City. The rooms are cozy but luxurious. I love the transparent shower as well, it was so intimate and I imagine the perfect room for a romantic getaway. Also, they have great food on-site. Very cute space, and surprisingly quiet inside the room considering the loud sporadic nature of Times Square.

2026-05-14 via Tripadvisor