Smart Hotel Heideparadies

Hotels
8.2 (905 reviews)
Lüneburger Strasse 6 , Soltau , DE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Packed lunches
See all facilities

Review Highlights

Pros:
Comfortable rooms with good facilities
Excellent location and friendly service
Cons:
Cleanliness issues reported
Complicated check-in process noted

Categories

Cleanliness
7.44
Issues with cleanliness were reported, particularly in one review mentioning poor conditions.
Service
8.91
Most reviews praised the friendly service, despite some issues in a couple of feedbacks.
Location
8.95
The location is frequently highlighted as excellent, close to city center.
Room Quality
7.9
Rooms are described as well-furnished and spacious but had some cleanliness issues.
Amenities
8.43
Amenities like breakfast and parking were well-received, improving amenity value.
Value for Money
7.89
Overall good value as per multiple reviews, although there were some complaints regarding service.
Food and Beverage
7.94
Breakfast received mixed reviews but is generally considered sufficient.
Overall Experience
8.11
Overall a mix of positive experiences, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:31

Property Description

This family-friendly, 3-star hotel in the centre of Soltau offers non-smoking rooms with cable TV, free Wi-Fi, and free private parking.

Comfortable Accommodation
Each room features a minibar and a modern bathroom with cosmetic mirror.

Delicious Dining Options
Enjoy a large breakfast buffet daily and dine at the Mediterranean-style Restaurant Papillon for Italian and international specialities.

Nearby Attractions
Visit the Norddeutsches Spielzeugmuseum (toy museum) just a 5-minute walk away, or take a trip to the scenic Lüneburg Heath, 30 km away.

To book your stay at Hotel Heideparadies, visit our website or call us today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Location

Guest Reviews

8.2
Based on 905 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 8.11
J
Jan • solo_traveller • dk
6
Pros:

Super værelse

2026-09-19 • via Nuitee
A
Asle • solo_traveller • no
1
Cons:

The check in machine did not work when we arrived after 23.00, and no one picked up the phone when we tried calling. Ended up calling all the hotels nearby until we finally found one who had a room for us. Do not recommend if you are checking in late...

2026-09-17 • via Nuitee
K
Kim • couple • dk
7
2026-09-15 • via Nuitee
P
Peter • couple • de
9
Zu empfehlen für Zwischenstopp
Pros:

Modernen Einrichtung, bequeme Betten

2026-09-14 • via Nuitee
H
Heinz • family_with_children • de
10
Kurzurlaub-super gut
Pros:

Das Hotel wurde im letzten Jahr renoviert. Das Zimmer hatte tolle Betten (auch das 3. Bett)! Das Frühstücksbuffet war auch ok.

Cons:

Es gibt nichts zu bemängeln!

2026-09-14 • via Nuitee
M
Martin • solo_traveller • de
6
2026-09-12 • via Nuitee
R
Rafal • family_with_children • pl
8
Pros:

Śniadanie

Cons:

Parking

2026-09-09 • via Nuitee
Ånund • couple • no
7
2026-09-09 • via Nuitee
V
Veronika • couple • de
10
Neu und komfortabel
2026-09-06 • via Nuitee
A
Anke • extended_group • de
9
2026-09-06 • via Nuitee
K
Krahl • solo_traveller • de
7
2026-09-04 • via Nuitee
M
Margrit • couple • de
8
Einfaches Hotel mit guter und moderner Ausstattung zu einem fairen Preis
Pros:

Sauber, sehr bequemes Bett, freundlicher und hilfreicher Mitarbeiter, gute Parkmöglichkeit

Cons:

Enge Treppe, Fenster müssen geschlossen sein wegen Lautstärke von der Straße

2026-09-04 • via Nuitee
A
Anna-Karin • couple • se
10
2026-09-01 • via Nuitee
S
Sabine • solo_traveller • de
9
Pros:

Die Zimmer waren groß und komfortabel. Besonders das Bad.
Frühstück war sehr gut.

Cons:

Man musste am Automaten einchecken und hatte so gut wie keinen Ansprechpartner.
Zimmer waren vielleicht etwas laut, da das Hotel an einer Hauptstraße lag.

2026-08-31 • via Nuitee
J
Jens • family_with_children • de
9
2026-08-31 • via Nuitee
S
Sven • solo_traveller • de
5
Frühstück ausbaufähig, ansonsten gut
Pros:

Lage, Zimmer, Ausstattung

Cons:

Frühstück, Personal

2026-08-31 • via Nuitee
A
Annemarie • couple • de
7
War gut,wir werden wieder dort buchen
Pros:

Schön modern ausgestattet

2026-08-31 • via Nuitee
I
Ina • solo_traveller • de
9
2026-08-31 • via Nuitee
J
JL • extended_group • de
7
2026-08-31 • via Nuitee
J
Jean-Marie • solo_traveller • ch
10
Un hôtel que je recommande dans réserve
Pros:

Très grande chambre, bien équipée et confortable.

Cons:

Rien

2026-08-29 • via Nuitee