Hotel Mar y Tierra

Hotels
8.5 (1730 reviews)
Cap de Fragata Pedro Sainz de Baranda s/n Fraccionamiento Faros , Veracruz , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location near Malecón/port/Old Veracruz
Pool with sea/port view
Friendly cleaning and vehicle staff noted by multiple guests
Good breakfast reported by some guests
Convenient access to bars, restaurants and beaches
Cons:
Room quality: old furniture, worn beds/linens, pillows and TV issues
Cleanliness inconsistencies: dirty rooms, infrequent towel changes, reports of cockroaches and drainage smell
Reception and some housekeeping staff reported as rude; bellboy/parking incident noted
Lack of in-room minibar/fridge and no/limited parking
Noise from street/motorbikes and slow elevators

Categories

Cleanliness
6.4
Mixed comments: some guests praised cleaning staff, but multiple reviews mention dirty rooms, insufficient towel changes, cockroaches and drainage smells on lower floors.
Service
9.2
Mixed service experiences: several guests highlight very attentive cleaning and vehicle/parking staff, but there are repeated complaints about reception, a rude housekeeper and issues with the bellboy; overall staff friendliness leans positive.
Location
10
Consistently praised: excellent central location near the Malecón, port, Old Veracruz, restaurants and beaches — a primary strength mentioned across reviews.
Room Quality
6.4
Multiple negatives: guests report old furniture, worn beds and linens, pillows issues, poor TV reception, balcony doors not closing, noise and occasional water problems affecting room quality.
Amenities
9.5
Strong positives for amenities like the pool with a sea/port view and family-friendly facilities; some shortcomings noted (no minibar/fridge, occasional lack of cold-water dispensers, no parking and slow elevators).
Value for Money
9
Mixed perceptions: several guests note good short-stay value and location justifies price, while others feel price does not match room/installation quality.
Food and Beverage
9
Generally positive breakfast comments but at least one guest disliked the hotel restaurant; overall F&B leans favorable.
Overall Experience
8.5
Overall impression: very good location and standout pool/view create a positive stay for many, though room quality, some cleanliness issues and inconsistent reception service detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:17

Property Description

Rooftop Pool and Free Wi-Fi
Hotel Mar y Tierra, conveniently located near downtown Veracruz and Boca del Rio, offers a refreshing rooftop pool and complimentary Wi-Fi in every room. Relax and unwind in style during your stay.

Comfortable Rooms and Restaurant
Indulge in comfort with rooms adorned in light colors and floral designs, equipped with modern amenities like air conditioning and cable TV. Treat your taste buds at Alborada restaurant and bar, serving a delightful array of international and regional cuisine.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of a 24-hour front desk, safety deposit box, and free parking at Hotel Mar y Tierra. Explore the Veracruz Reef System just a short drive away or host meetings in the available meeting room. Book now for an unforgettable experience!

Important information:

Only dogs are allowed under pets policy. Please note that only one dog per room with a maximum weight of 8 kilos and maximum heigh of 16 in is allowed.

A supplement of 300 MXN per pet per night will be applicable for standar rooms and for superior rooms: 400 MXN. A deposit of MXN 1000 per pet will also be required. (Limited inventory)

- You must present a minimum vaccination record from 6 months before your visit
- The pet must wear an identification collarGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Location

Guest Reviews

8.5
Based on 1730 reviews
Cleanliness: 6.4
Service: 9.2
Location: 10
Room Quality: 6.4
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.5
F
FLOR MORENO solo_traveller mx
8
2026-08-08 via Nuitee
A
abram solo_traveller mx
8
2026-08-08 via Nuitee
M
Mora solo_traveller us
8
Pros:

Excellent location, very good facilities everyone very nice

Cons:

Everything was good

2026-08-07 via Nuitee
S
Sugey solo_traveller mx
10
Relax
Pros:

Ubicación

2026-08-06 via Nuitee
N
Nidia Casandra family_with_children mx
9
Pros:

Cercanía a lugares

Cons:

Que en ocasiones no hubo acceso a los dispensadores de agua fría por qué no contaban con garrafones

2026-08-06 via Nuitee
J
Jorge family_with_children mx
10
2026-08-04 via Nuitee
B
BENITEZ MORALES solo_traveller mx
6
Pros:

La ubicación, para ver la zona portuaria, ese era el fin principal

Cons:

Ha cambiado el entorno, muchos vendedores ambulantes y el ruido, el precio del cuarto, es por su ubicación, más no por la calidad de las instalaciones y el olor a drenaje en la planta baja, mala la atención en la recepción, pero en cambio el personal de limpieza y del resguardo de los vehículos son gente muy atenta y cordial

2026-08-04 via Nuitee
W
Wenceslao solo_traveller mx
10
2026-08-04 via Nuitee
R
Raymundo solo_traveller mx
10
Pros:

Excelente ubicación, un gran lugar para vacacionar en familia

Cons:

La recepción de la tv

2026-08-03 via Nuitee
Y
Yasmin sarahi solo_traveller mx
9
2026-08-02 via Nuitee
S
Sahad solo_traveller mx
7
2026-08-02 via Nuitee
M
Manuel solo_traveller mx
10
2026-07-25 via Nuitee
J
Jose Manuel family_with_children mx
9
2026-07-24 via Nuitee
M
Muñoz solo_traveller mx
9
Pros:

La alberca con vista al mar y la cercanía al puerto de veracruz,

Cons:

Todo bien

2026-07-24 via Nuitee
J
José Manuel extended_group mx
10
2026-07-23 via Nuitee
D
Dany extended_group ca
10
The pool has an amazing view on the city, the room service is not expensive at all… I’d return for a longer stay!
Pros:

Near the Malecón, easy access to bars, restaurant, beaches and close to the Old Veracruz

Cons:

The elevators were too slow

2026-07-22 via Nuitee
E
Elias family_with_children mx
10
2026-07-22 via Nuitee
J
Jorhendi solo_traveller mx
9
2026-07-21 via Nuitee
V
Víctor David solo_traveller mx
2
Pros:

La limpieza.

Cons:

Mal los servicios:
No estacionamiento. El bellboy dejo su auto en lugar un lugar de estacionamiento y el huésped esperando, no quiso mover el auto
No servicio de tv.

2026-07-20 via Nuitee
S
SAMUEL solo_traveller mx
10
Pros:

La ubicación

Cons:

El ruido de la gente por la mañana

2026-07-19 via Nuitee