Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly atmosphere and activities
Beautiful, accessible beach and large pools
Helpful, warm staff
Clean, spacious rooms with modern bathrooms
Good variety and quality of food
On-site conveniences (grocery store, PADI center)
Cons:
Could use more activities/playgrounds for kids
Some facilities and grounds (loungers, grass) need updating
Bees/wasps around food areas
Breakfast/drinks sometimes simple or charged separately
Can be crowded with many young children (not ideal for those seeking a premium quiet resort)
No ironing board in some rooms

Categories

Cleanliness
9
Rooms and apartments repeatedly described as clean and comfortable in multiple reviews.
Service
9.4
Staff repeatedly praised as warm, helpful and attentive (helped with bookings, luggage issues and child-friendly support).
Location
9
Convenient location close to Agios Nikolaos and good for day trips; beach and on-site facilities centrally located.
Room Quality
8.5
Rooms described as spacious and comfortable with modern bathrooms, though some units feel not very new.
Amenities
8.5
Strong family-oriented amenities (large pools, beach, kids club, PADI diving center, on-site grocery) though some facilities/grounds need updating and more playgrounds/activities were requested.
Value for Money
8
Good value for families (convenience, on-site shop, range of facilities) but not a premium resort; some guests noted overcrowding and worn loungers.
Food and Beverage
9
Food frequently described as excellent with wide variety and good taste; some notes about bees/wasps and a few comments that dinner at hotel may be optional.
Overall Experience
9
Consistently reported as an excellent family holiday: safe, relaxing, easy to navigate and enjoyable from arrival to departure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:46

Property Description

Waterfront Location and 4-Star Accommodation:
Enjoy stunning views of Mirabello Bay from our 4-star accommodation at Candia Park Village. With a traditional touch in the spacious, air-conditioned rooms, each with a well-equipped kitchenette, satellite TV, and a furnished balcony overlooking the sea or garden.

Abundant Leisure Facilities:
Indulge in relaxation by one of our 3 pools, including a children’s pool and a hot tub, or head to our 2 private beaches with complimentary sun beds and umbrellas. For the active guests, there are various sports activities like tennis, basketball, diving, and windsurfing. Unwind further with rejuvenating massage treatments.

Culinary Delights and Greek Hospitality:
Savor local and international cuisine at Agapi restaurant or taste authentic Cretan dishes at the outdoor Fili tavern by the sea. Complete your experience with beverages from our 2 bars and a traditional Greek coffee house.

Book now to experience the perfect blend of luxury and relaxation at Candia Park Village!

Important information:

In case of children up to 11 years of age, please note that discounted supplement rates apply for Breakfast and Half Board.

Please note that the first night will be charged to your credit card at the time of booking.
Reservations are not confirmed until the deposit is charged.

Also note that no extra beds can be added on top of the stated maximum capacity of each room type.

Please note that pets up to 5 kg can be accommodated upon request. Please note that pets are not allowed in public areas of the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.8
Based on 1039 reviews
Cleanliness: 9
Service: 9.4
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9
C
Can • couple • nl
9
2026-09-12 • via Nuitee
B
baptiste • family_with_children • fr
2
Cher, sale, manager méprisant, grande déception
Pros:

Les deux plages superbes, les piscines, la vue. Le personnel du bar très sympa ainsi que ceux à l'accueil à notre arrivée.

Cons:

Nous avons quitté le lieu très déçu, au 3 ème jour, une souris est sorti du dessous de notre lit, nous avons soulevé celui ci, et découvert des canettes vides d'ice the, de la nourriture et énormément de poussière, le ménage n'avait pas été fait depuis bien longtemps sous celui ci. Le jour suivant, encore une souris.. Nous avons montré la vidéo à la réception qui nous a demandé une copie. Lors de notre départ,nous avions une note importante de 1200 euros à régler nous avons demandé un geste commercial auprès du manager ( Ou au moins des excuses...) après une attente de plus de 30 min il nous a fait comprendre que c'était nous qui avions mis ça sous le lit et à été très méprisant... (Comme si nous voyagions depuis la France avec un sac d'aspirateur ) Nous ne garderons pas un bon souvenir de cet hôtel, la nourriture est chère, il n'y a pas d'ambiance après 22h et pour les enfants, dormir le matin, c'est difficile l'équipe ménage parle très fort et tape à la porte à partir de 9 h00 .. La cuisine ne compter pas dessus, très peu de vaisselle ( Même pas assez de couverts par personnes) et aucun équipement.

2026-09-12 • via Nuitee
T
Tal • couple • il
10
Pros:

Everything was perfect

2026-09-12 • via Nuitee
M
Marja • extended_group • nl
8
2026-09-09 • via Nuitee
J
Jevgenijus • family_with_children • de
9
2026-09-08 • via Nuitee
F
Francesca • family_with_children • it
7
Pros:

Punto mare molto bello

Cons:

Materassi scomodi

2026-09-08 • via Nuitee
J
Josefine • family_with_children • dk
6
Beautiful ocean and pool spots. But you can get more value for money elsewhere.
Pros:

The private beach and divided pool is perfect for families of different ages. The houses are super cute and the village is very nice ambience. Always a chair for the pool at least, which is nice!

Cons:

The staff are not kind at all. The only kind people are honestly the cleaning staff and they seem overworked. However the rooms are not super clean either. Every staff seem bothered to be there and that creates a funny vibe. The prices are also insane, but that was to be expected from a resort.

2026-09-08 • via Nuitee
L
Lanno • family_with_children • fr
10
2026-09-07 • via Nuitee
C
CarlaCastro • family_with_children • pt
6
Foi a nossa pior estadia nos 4 hoteis em que ficamos em Creta
Pros:

Gostei do quarto e do Hotel em termos estéticos, de facto todas aquelas casas, plantas, árvores e flores, torna o espço muito bonito. O quarto era grande e tinha uma grande varanda, as camas eram confortáveis e a limpeza era boa. Os funcionários da receção são muito simpáticos. Foi a nossa pior estadia nos 4 hoteis em que ficamos em Creta, mas valeu muito a pena, pela proximidade a Elounda, Plaka e Voulisma Beach. Aconselho vivamente e fazerem as refeições fora e aproveitarem um jantar à beira-mar em Ágios Nikolaus, comer um gelado ao pé do Lago Voulisméni, jantar em Plaka com vista para Spinalonga, jantar em Elounda, que nos fazem esquecer as coisas menos boas da estadia.

Cons:

Fiquei neste hotel pelas Piscinas para a minha filha, mas são um desastre! Num hotel familiar não percebo porque ambas tinham zonas sem pé, a piscina grande na sua maioria tinha zona de 2 metros e tal, e a das crianças zona com 1 metro e 70. Espero que façam obras durante o inverno e corrijam essa grave falha nas piscinas. Para além disso, também praticamente não existe qualquer sombra na zona da piscina, as palmeiras são muito pequenas, e as piscinas são insufientes para tantos hópedes. As cortinas do quarto não bloqueiam a entrada da luz para dormir. Ficamos num primeiro andar, devia ter pedido um quarto no rés do chão para não ter que subir e descer escadas sempre que íamos ao quarto. Escolhi a estadia com pequeno-almoço incluído, mas foi uma desilusão pois o café e o leite quente não estão disponíveis em self service, nos dias de hoje não se entende não terem máquinas de café, um café expresso tem que ser pago à parte, não existe nenhuma máquina, trazem-nos para a mesa uma cafeteira com café e um potinho com leite morno/quente, para além disso as mesas eram todas no exterior, não havia opção interior, e as cadeiras são muito desconfortáveis em palha que marcam as pernas, ou temos que usar as almofadas que supostamente são para as crianças ficarem mais altas. Muitas vezes só estava uma pessoa nos ovos e omoletes, que têm grande afluência o que fazia com que os ovos ficassem um pouco queimados, alguns funcionários que estavam a servir às mesas não eram nada simpáticos. A apresentação do QR code obrigatória, fazia com que tivessemos que andar com o telemóvel. Para sair e entrar do hotel tem mesmo que ser de carro ou táxi, pois o hotel é muito grande. Sendo ainda um hotel familiar deviam investir em divertimento para as crianças como colocarem um escorrega para a água, um parque ou uns baloiços.

2026-09-07 • via Nuitee
R
Rita • family_with_children • pt
8
2026-09-06 • via Nuitee
R
Richard • family_with_children • de
8
2026-09-06 • via Nuitee
D
Dana • family_with_children • il
9
2026-09-05 • via Nuitee
W
Wedad Mich • solo_traveller • il
10
2026-09-03 • via Nuitee
I
ILAN • extended_group • il
9
מעולה ממליצים בחום מקום מהמם ומקסים
Pros:

שירות מעולה מיקום מקסים אוכל בארוחת בוקר סבבה

Cons:

היה קצת בעיות בלילה הראשון עם הברז במטבח ובשירותים אבל תקנו מייד כשפנינו וסודר מייד

2026-09-02 • via Nuitee
R
Roberta • family_with_children • fr
10
2026-09-01 • via Nuitee
S
Shaked • family_with_children • il
9
2026-08-31 • via Nuitee
S
SOFIA • family_with_children • gr
8
2026-08-29 • via Nuitee
R
Rony izhak • solo_traveller • il
8
2026-08-29 • via Nuitee
K
Kirykos • family_with_children • gr
8
2026-08-28 • via Nuitee
L
Lori • family_with_children • il
8
נאלצנו לקצר את השהייה לעבור למלון אחר. הוא לא מתאים לכולם הוא מתאים למי שמטייל הרבה באי … ההישארות הרבה במלון בעיניי קצת
Pros:

המיקום באי יפייפה חוף הים מוצל ונעים עם שירותי בר וספורט ימי.

Cons:

המון מדרגות ועליות כל הליכה לבריכה או לחוף היא מאמץ.
ללא עזרה בטוקטוקים . מי שקשה לו פיזית יתקל בבעיה.
מצד אחד המלון מתאים לילדים מצד שני אין שום משחקים בבריכה , מועדון הילדים דליל. הארוחת בוקר בנאלית מלא אוכל מתוק ומעט ירקות. כל פעם מבקשים להציג קוד לתשלום על כל משקה. בחדר שלי ננעלתי פעם אחת במרפסת כי הדלת נטרקה ולולא הייתי עם הנייד הייתי צריכה לצעוק או לקפוץ מהמרפסת. הדלת עץ של המרפסת לא נסגרה עד הסוף. מלא אור בחדרים ללא אפשרות כיסוי.

2026-08-27 • via Nuitee