Ellenborough Park

Hotels
9 (1284 reviews)
Southam Road , Cheltenham , GB
+44 1242 545454

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Impressive overall experience
Cons:
Management issues
Value for money concerns
Food service disappointments

Categories

Cleanliness
8.16
Rooms are described as clean and comfortable but some mention management issues.
Service
10
Staff were described as pleasant and helpful, contributing positively to the experience.
Location
9.63
Good location with beautiful views noted by multiple reviewers.
Room Quality
8.67
Rooms are warm and cosy, but some concerns about wear and tear.
Amenities
9.12
Amenities are enjoyable but lack some luxury features expected at this rating.
Value for Money
8.15
Comments indicate that value may not meet expectations for the price.
Food and Beverage
8.61
Food quality mentioned positively, yet some disappointments noted in service and presentation.
Overall Experience
9.66
Overall a positive stay despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:39

Property Description

Luxurious 5-Star Estate
Discover Ellenborough Park, a historic 15th-century manor house nestled in a 90-acre estate between the Cotswolds’ highest point and Cheltenham Racecourse.

Culinary Delights
Savor exquisite dining experiences at our 15th-century Restaurant and Horse Box Brasserie, offering locally sourced dishes for every palate.

Relaxation and Tranquility
Unwind in our Spa Garden Retreat with a hot tub, sauna, and outdoor lounging area, or enjoy the serene spa facilities including a heated pool, Jacuzzi, and private track to Cheltenham Racecourse.

Ready to experience luxury and tranquility at Ellenborough Park? Book your stay now and indulge in a memorable getaway.

Important information:

All single and double rooms are located across all four locations at Ellenborough Park. Only the open-plan suites are located in the main house.

Please note that only classic rooms can accommodate children up to 12. Guests are advised to contact the property for further information.

Please contact the property during the booking process to check the availability of pet-friendly rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1284 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 9.12
Value for Money: 8.15
Food and Beverage: 8.61
Overall Experience: 9.66
M
Maria Jesus • family_with_children • ch
8
Pros:

El desayuno y la habitación

Cons:

Falta ocio dentro del hotel. Una sala de billard o de juegos de cartas. El exterior tampoco tiene muchas instalaciones. No hay bicis. El personal en recepción no informa de las opciones que hay respecto a las instalaciones o posibilidades de actividades. Le faltan cosas para un 5 estrellas

2026-09-13 • via Nuitee
Y
Yanyan • family_with_children • gb
10
2026-09-13 • via Nuitee
A
Ahmed • couple • ae
7
Enjoyable
Pros:

Location

Cons:

No lifts for elderly guests

2026-09-12 • via Nuitee
I
Ingo • couple • de
9
Perfekte Zeitreise bei perfektem Service. Preis/Leistung völlig angemessen.
Pros:

Das Schloss ist in perfektem Zustand. Sehr guter Service. Die Betten sind ein Traum. Sehr ordentliches Gym. Wir empfehlen Zimmer 5 des genialen Ausblicks wegen

Cons:

Nichts

2026-09-07 • via Nuitee
S
Sophie • couple • gb
6
Cure relaxing stay
Pros:

Beautiful historical building and our tower bedroom was very characterful. The spa was nice but little facilities. The staff were very friendly! Tower room 14 where we stayed was lovely.

Cons:

Small details were missed that didn’t make it feel 5 star. I’d asked for chocolate in the room to make a special entrance that were not there. No water in the room. No bath mat. Nothing that ruined it but missing the special touches. Refilled toiletries - the pump didn’t work on most of them.
Restaurant was fine dining but the food was fairly average. Spa - you need to pre book the garden activities which wasn’t clear from the website

2026-09-07 • via Nuitee
X
X4860BDpaulap • Solo travel
10
Beautiful property with excellent staff!
Pros:

I had a wonderful stay at Ellenborough Park last week.
A huge thank you to all of the fabulous staff I had the pleasure of speaking with, especially the staff in the Horse Box Brasserie!
This is a stunning hotel with beautiful grounds.
I would happily stay again in a heartbeat!

2026-08-27 • via Tripadvisor
M
Megan • couple • gb
10
The best!
Pros:

The staff were exceptionally friendly and approachable, so helpful and kind. The hotel itself was unreal, beautiful and clean. So so nice.

Cons:

Nothing.

2026-08-23 • via Nuitee
R
Rob • couple • gb
10
Incredible location, relaxed atmosphere, wonderful staff, amazing room
Pros:

Everything was incredible. From the welcome at the front of the hotel to service at dinner, everything was absolutely spot on . The room itself was big, spacious and incredible for our stay. Would 100000% come back here.

Cons:

There were no negatives at all

2026-08-23 • via Nuitee
M
Michael • couple • de
10
2026-08-22 • via Nuitee
A
Asa • couple • gb
8
2026-08-22 • via Nuitee
I
I330BAemmac • Couples • Coventry, West Midlands, England
10
A Truly Wonderful Stay in a Beautiful Setting
Pros:

★★★★★

We had an absolutely wonderful stay at Ellenborough Park. Everything was exceptional from start to finish. The food was amazing, the service was warm, friendly and attentive, and our room was beautiful and extremely comfortable.

The setting is simply stunning — a gorgeous hotel in beautiful surroundings, with a real sense of luxury while still feeling relaxed and welcoming.

We thoroughly enjoyed every part of our stay and would happily return. A very easy five stars and highly recommended!

2026-08-19 • via Tripadvisor
T
Tom • couple • gb
10
The most amazing hotel and spa, I would 10/10 recommend anyone to stay here.
Pros:

Incredibly friendly and helpful staff. The hotel is amazing, a mix of an old-world manor house and modern amenities, set in beautiful grounds.

2026-08-18 • via Nuitee
M
Martina • couple • de
8
2026-08-18 • via Nuitee
4
455anetb • Couples • Oldbury, Sandwell, West Midlands, England
10
A truly amazing hotel showing British hospitality at its best
Pros:

We first experienced this charming hotel 10 years ago as a wedding gift package with a day at the races included. We decided to return for our 10th anniversary and it didn’t disappoint. From the time you walk through the door to the time you leave you are treated like film stars! Every guest is important, the staff are so polite and nothing is too much trouble. The quality of the rooms, food and the overall experience make this a most memorable truly British hotel. I would highly recommend it

2026-08-17 • via Tripadvisor
T
thecatswhiskers1 • Family • London, England
10
Great hotel
Pros:

Lovely hotel. Been coming here years. Stayed in a beautiful manor suite this time.
Children loved outdoor swimming in the cold!!! Pool a beautiful temperature. Highly recommend.

2026-08-17 • via Tripadvisor
C
Claire • solo_traveller • gb
10
2026-08-15 • via Nuitee
G
Giovanna • extended_group • gb
10
Stay was plecent food was excellent beds very comfortable - friendly warm staff. Always greeted with a smile.
Pros:

Service - Architecture and location. Beautiful views and landscape.

Pet wash area , very cute and useful.

Cons:

Garden rooms for pets could be made safe - eg small dogs could easily escape through holes in hedges , needs wire fencing in hedges in enclosed garden rooms. Would be nice to have lounge areas scattered on the grounds eg Hot weather cold drinking water dispenser for guests through out the day in very hot weather.

2026-08-15 • via Nuitee
M
Michael • solo_traveller • gb
4
Pros:

Service was terrible, no air con in room

Paid for a suite and told the spa was full, tried to go by the pool no room

A 1 night stay cost £775 To be told spa is full !!

2026-08-14 • via Nuitee
M
Michael • couple • gb
8
2026-08-14 • via Nuitee
C
claireharper583 • Family • London, England
2
Breakfast Shambles
Pros:

Sadly what should have been a lovely breakfast was a shambles - extremely long wait for food which arrived cold and poor quality, returned and the second food was even worse so not eaten. A lot of other people complaining too. Staff not really knowing what they were doing and not enough of them, very poorly organised. The hotel requires a good deep clean also.

2026-08-13 • via Tripadvisor