citizenM Glasgow

Hotels
8.8 (8729 reviews)
60 Renfrew Street (corner of Hope Street) , Glasgow , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Lift problems
Inadequate amenities

Categories

Cleanliness
8.05
There were mentions of cleanliness issues, including hairs in the bed and suspicious stains.
Service
9.55
Staff were generally praised, with specific mentions of helpfulness in resolving booking issues.
Location
9.55
Great location with easy access to theatres and city amenities.
Room Quality
8.55
Rooms were noted to be comfortable, but some issues with compactness were mentioned.
Amenities
8.05
Missing tea/coffee facilities and limited room amenities were highlighted.
Value for Money
9.05
Good value noted, though some amenities were lacking.
Food and Beverage
8.55
Breakfast was praised, though limited food amenities were noted.
Overall Experience
9.05
Overall a positive experience with minor issues that didn't significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:04

Property Description

Stylish and Convenient Accommodation
This citizenM Glasgow hotel, situated just 400 metres from Glasgow’s Royal Concert Hall, offers modern rooms with free Wi-Fi and innovative features. Guests can easily explore the city with key attractions within walking distance, such as George Square and Buchanan Galleries shopping centre.

Smart Room Technology
Guests can personalize their experience using the in-room iPad or the citizenM app, controlling various room settings and entertainment options. The ability to stream from personal accounts via Chromecast enhances the entertainment experience at no extra cost.

24-Hour Amenities
CanteenM, the hotel's self-service canteen, provides around-the-clock dining options, while the contemporary lounge offers a stylish setting to unwind. The hot & cold breakfast buffet caters to diverse dietary preferences, ensuring a satisfying start to the day.

Experience modern comfort and convenience at citizenM Glasgow – book your stay now for a memorable visit.

Important information:

Guests can also prepay the reservation before arrival, free of charge.

Check-in and check-out is done at the self-service terminal.

· Early check-in is free of charge (before 14:00) upon availability

· Supplement for late check-out is 29 GBP (11:00-14:00) upon availability The property has a nonsmoking policy.

This policy prohibits use of all types of cigarets, including electronic cigarets.

Please note that all guests have to provide a valid photo ID.

Please note that not all rooms have bathroom facilities for the disabled.

Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Registered Guests only.

No visitors allowed in the room.

We do not allow animals, only service animals are allowed.

Guests need to inform about the service animal before arrival.

Please note that this property does not accept cash payments.

When booking more than 10 rooms, different policies and additional supplements may apply.

Due to a refurbishment in the canteenM, you will receive a "B'fast in a bag" for £9.95 from 26.10.2024 until 15.12.2024.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.8
Based on 8729 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.05
M
Mark • couple • gb
9
2026-11-07 • via Nuitee
S
Sean • solo_traveller • ie
9
Excellent hotel! Fantastic Staff! And I love the sustainability ideas and the new vibe here!
Pros:

Great hotel and very VERY friendly and helpful staff! In fact given I have travelled a lot over the years in many parts of the world I would say they're about the best I've come across!

Cons:

I didnt know I could get hot water at the bar for a cup of tea! I love tea so it would have been good to have been able to make a cup in the bedroom. Also the ipad took a bit of getting used too and the TV didnt work one evening.

2026-11-07 • via Nuitee
H
harry • extended_group • ie
6
Pleasant stay with professional well-trained staff.
Pros:

Bedroom decor getting tired especially the shower area - a lot of black in the shower sealent

Cons:

The situation with the lift is nothing short of ridiculous. I am a regular guest in this hotel and one lift has been out of order for what must be two years at this stage !!

2026-11-06 • via Nuitee
G
Gary • solo_traveller • gb
9
Pros:

Good location, easy and quick self check in, good facilities

2026-11-06 • via Nuitee
Y
Yasın • solo_traveller • tr
9
2026-11-06 • via Nuitee
J
Jennifer • solo_traveller • ca
10
Excellent
Pros:

Wonderfully funky. Enjoyed my stay. Will return

2026-11-05 • via Nuitee
L
Linda • solo_traveller • gb
6
Pros:

Position

Cons:

No staff contact, everything had to be done on ipad personally.

2026-11-05 • via Nuitee
A
Alexandra • couple • gb
9
2026-11-04 • via Nuitee
B
Barbara • couple • gb
9
Pros:

Room and hotel are quirky

Cons:

Wine was too expensive

2026-11-04 • via Nuitee
L
logan • solo_traveller • gb
7
2026-11-04 • via Nuitee
R
Ronald • solo_traveller • gb
9
Will stay again
Pros:

The 24 hour bar area and friendly check in staff

Cons:

One slow elevator I did wonder about what would happen in an emergency.

2026-11-04 • via Nuitee
A
Andrew • couple • gb
8
2026-11-04 • via Nuitee
L
Lisa • couple • gb
7
Pros:

Location

Cons:

Didn’t like mobility room, sink far too low room very basic

2026-11-03 • via Nuitee
R
RICHARD • couple • gb
8
overall very nice and worthwhile hotel, will definitely be our go to hotel from now on.
Pros:

room was way better than expected, clean, modern and very nice looking and the bed was a main thing for us and this was amazing, very comfy and massive aswell

Cons:

the security during the night wasnt very friendly

2026-11-03 • via Nuitee
J
Jason • couple • gb
8
2026-11-03 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-11-03 • via Nuitee
M
Marie • solo_traveller • gb
8
Mostly good - read my review
Pros:

The hotel was in a great location for me and overall it worked well. I really liked the design though some people might not like the frosted glass shower enclosure. The staff were very friendly and helpful, nce comfortabel bed, great shower.

Cons:

I would have liked something to drink in my room - I do appreciate that the plastic pots of milk, sachets etc and kettles in rooms contribute to waste but after a long journey settling in my room I then had to get up and go out again to get a drink at cost in the Canteen. Nice as the coffee was it would be reasonable to have at least one free, or a drink station on each floor or at reception. Also the the 'do not disturb sign', which I think was intended to be humourous, showed a young woman - who looked photoshopped to emphasise a youthful almost teenage outline, alongside the words 'don't come in, there's someone naked in here' is not good. Women travelling alone shouldn't but do feel vulnerable and a sign like this makes a jest of that.

2026-11-03 • via Nuitee
C
Chris • couple • gb
10
2026-11-03 • via Nuitee
N
Naomi • solo_traveller • gb
9
Comfortable for one night
Pros:

Ok for an overnight stop

Cons:

Impersonal

2026-11-03 • via Nuitee
M
Marie-Claire Hoysted • solo_traveller • ie
9
2026-11-03 • via Nuitee