citizenM Glasgow

Hotels
CitizenM
8.8 (8089 reviews)
60 Renfrew Street (corner of Hope Street) , Glasgow , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Lift problems
Inadequate amenities

Categories

Cleanliness
8.05
There were mentions of cleanliness issues, including hairs in the bed and suspicious stains.
Service
9.55
Staff were generally praised, with specific mentions of helpfulness in resolving booking issues.
Location
9.55
Great location with easy access to theatres and city amenities.
Room Quality
8.55
Rooms were noted to be comfortable, but some issues with compactness were mentioned.
Amenities
8.05
Missing tea/coffee facilities and limited room amenities were highlighted.
Value for Money
9.05
Good value noted, though some amenities were lacking.
Food and Beverage
8.55
Breakfast was praised, though limited food amenities were noted.
Overall Experience
9.05
Overall a positive experience with minor issues that didn't significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:04

Property Description

Stylish and Convenient Accommodation
This citizenM Glasgow hotel, situated just 400 metres from Glasgow’s Royal Concert Hall, offers modern rooms with free Wi-Fi and innovative features. Guests can easily explore the city with key attractions within walking distance, such as George Square and Buchanan Galleries shopping centre.

Smart Room Technology
Guests can personalize their experience using the in-room iPad or the citizenM app, controlling various room settings and entertainment options. The ability to stream from personal accounts via Chromecast enhances the entertainment experience at no extra cost.

24-Hour Amenities
CanteenM, the hotel's self-service canteen, provides around-the-clock dining options, while the contemporary lounge offers a stylish setting to unwind. The hot & cold breakfast buffet caters to diverse dietary preferences, ensuring a satisfying start to the day.

Experience modern comfort and convenience at citizenM Glasgow – book your stay now for a memorable visit.

Important information:

Guests can also prepay the reservation before arrival, free of charge.

Check-in and check-out is done at the self-service terminal.

· Early check-in is free of charge (before 14:00) upon availability

· Supplement for late check-out is 29 GBP (11:00-14:00) upon availability The property has a nonsmoking policy.

This policy prohibits use of all types of cigarets, including electronic cigarets.

Please note that all guests have to provide a valid photo ID.

Please note that not all rooms have bathroom facilities for the disabled.

Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Registered Guests only.

No visitors allowed in the room.

We do not allow animals, only service animals are allowed.

Guests need to inform about the service animal before arrival.

Please note that this property does not accept cash payments.

When booking more than 10 rooms, different policies and additional supplements may apply.

Due to a refurbishment in the canteenM, you will receive a "B'fast in a bag" for £9.95 from 26.10.2024 until 15.12.2024.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 8089 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.05
J
Jennifer couple gb
8
A nice, comfy stay.
Pros:

It’s trendy, comfortable and in perfect city centre location.

Cons:

The bedside table looked like it hadn’t been wipes- there were crumbs on it and I had to clean this myself. That said, I’ve stayed a few times and this was the first time I’ve had that happen.

2026-05-16 via Nuitee
S
SYLVIE solo_traveller fr
9
Très chouette !
Pros:

La localisation très centrale et la décoration moderne et sympa

2026-05-16 via Nuitee
M
Maltais couple ca
10
Petite chambre mais grand confort.
Pros:

Le confort et la grandeur du lit. Le système de contrôle numérique avec la tablette. La douche spacieuse et avec une bonne pression d’eau. L’accueil en français. La modernité des lieux. Le store qui ferme pour dormir dans la noirceur totale.

Cons:

Il n’y avait qu’un ascenseur sur deux qui fonctionnait. Donc beaucoup avant d’entrer dans l’ascenseur.

2026-05-16 via Nuitee
F
Faris Elbadawi Mohammed solo_traveller sd
10
2026-05-16 via Nuitee
M
Murat couple es
7
2026-05-15 via Nuitee
C
Carole solo_traveller gb
9
2026-05-15 via Nuitee
H
Heike Froehling solo_traveller de
8
Pros:

Nettes Personal, gute Lage, sauber,

Cons:

Leider keine Wasserkocher auf dem Zimmer. Badezimmerwand ist milchiges Plastik - für eine Person ok, wenn man sich das Zimmer teilt, sollte man sich gut kennen 😬

2026-05-15 via Nuitee
L
Lewis couple gb
7
2026-05-15 via Nuitee
C
Carole solo_traveller gb
9
2026-05-15 via Nuitee
P
Paul solo_traveller ie
8
Pros:

Staff were excellent, helpful and friendly.
Room was small but very clean & cosy.

Cons:

Room had no tea/coffee facility and quite small.

2026-05-15 via Nuitee
M
Marion solo_traveller gb
10
A new accommodation experience for me.
Pros:

It was a completely new accommodation experience for me. Excellent food and drink options. Such an interesting stay. The room was controlled very easily by an ipad. Will stay again. Also, very comfortable bed and pillows. 🩷

Cons:

Nothing.

2026-05-15 via Nuitee
K
Keirghan solo_traveller gb
10
2026-05-14 via Nuitee
F
Fabio couple it
7
2026-05-14 via Nuitee
J
Jane solo_traveller gb
10
2026-05-14 via Nuitee
M
Mark solo_traveller gb
10
2026-05-14 via Nuitee
C
Callum couple gb
8
2026-05-14 via Nuitee
K
Kate couple gb
7
Nice enough but gimmicky
Pros:

Clean and comfy, staff at desk welcoming and helpful. Good location, decent rates for parking if you take your ticket to the desk!

Cons:

The facilities were all tied to an ipad thing which didn't work particularly well. The climate in particular, the room was much too hot and despite the ipad saying it was cooling the room to 18 degrees, it absolutely did not do that. The front desk tried rebooting it etc but the air con just didn't really work. The TV controls on the ipad also didn't work, or worked for a minute and then glitched out and crashed. Felt a bit like a gimmick to have it on the screen, I'd have rather had a dial on the wall or a tv remote... Also no water glasses in room.

2026-05-14 via Nuitee
C
Callum couple gb
8
2026-05-14 via Nuitee
C
Chiara couple gb
10
2026-05-14 via Nuitee
P
Paulo solo_traveller pt
8
2026-05-13 via Nuitee