citizenM Glasgow

Hotels
8.8 (8729 reviews)
60 Renfrew Street (corner of Hope Street) , Glasgow , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Lift problems
Inadequate amenities

Categories

Cleanliness
8.05
There were mentions of cleanliness issues, including hairs in the bed and suspicious stains.
Service
9.55
Staff were generally praised, with specific mentions of helpfulness in resolving booking issues.
Location
9.55
Great location with easy access to theatres and city amenities.
Room Quality
8.55
Rooms were noted to be comfortable, but some issues with compactness were mentioned.
Amenities
8.05
Missing tea/coffee facilities and limited room amenities were highlighted.
Value for Money
9.05
Good value noted, though some amenities were lacking.
Food and Beverage
8.55
Breakfast was praised, though limited food amenities were noted.
Overall Experience
9.05
Overall a positive experience with minor issues that didn't significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:04

Property Description

Stylish and Convenient Accommodation
This citizenM Glasgow hotel, situated just 400 metres from Glasgow’s Royal Concert Hall, offers modern rooms with free Wi-Fi and innovative features. Guests can easily explore the city with key attractions within walking distance, such as George Square and Buchanan Galleries shopping centre.

Smart Room Technology
Guests can personalize their experience using the in-room iPad or the citizenM app, controlling various room settings and entertainment options. The ability to stream from personal accounts via Chromecast enhances the entertainment experience at no extra cost.

24-Hour Amenities
CanteenM, the hotel's self-service canteen, provides around-the-clock dining options, while the contemporary lounge offers a stylish setting to unwind. The hot & cold breakfast buffet caters to diverse dietary preferences, ensuring a satisfying start to the day.

Experience modern comfort and convenience at citizenM Glasgow – book your stay now for a memorable visit.

Important information:

Guests can also prepay the reservation before arrival, free of charge.

Check-in and check-out is done at the self-service terminal.

· Early check-in is free of charge (before 14:00) upon availability

· Supplement for late check-out is 29 GBP (11:00-14:00) upon availability The property has a nonsmoking policy.

This policy prohibits use of all types of cigarets, including electronic cigarets.

Please note that all guests have to provide a valid photo ID.

Please note that not all rooms have bathroom facilities for the disabled.

Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Registered Guests only.

No visitors allowed in the room.

We do not allow animals, only service animals are allowed.

Guests need to inform about the service animal before arrival.

Please note that this property does not accept cash payments.

When booking more than 10 rooms, different policies and additional supplements may apply.

Due to a refurbishment in the canteenM, you will receive a "B'fast in a bag" for £9.95 from 26.10.2024 until 15.12.2024.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.8
Based on 8729 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.05
I
Iona solo_traveller gb
10
Amazingly friendly hotel.
Pros:

The staff were amazing. I've never stayed in such a friendly hotel. Comfortable room.

Cons:

Only one lift was working & it was very small so the wait was longer.
The sealant around the shower was black & mouldy.

2026-08-29 via Nuitee
H
Helen couple gb
10
Fantastic stay
Pros:

Room had large bed lovely lighting food staff wonderful

Cons:

Nothing it was perfect

2026-08-29 via Nuitee
J
J couple gb
8
Had a lovely time
Pros:

Great location
Bed was very comfortable

Cons:

Room a bit to small

2026-08-29 via Nuitee
R
Raul extended_group ar
10
2026-08-29 via Nuitee
M
Mt solo_traveller gb
9
2026-08-29 via Nuitee
C
Corinna solo_traveller de
8
2026-08-29 via Nuitee
T
Terence solo_traveller gb
10
Everything was perfect.
Pros:

Unique, stylish, tasteful, impressive, relaxed.

Cons:

Nothing

2026-08-28 via Nuitee
J
joanne solo_traveller gb
6
2026-08-28 via Nuitee
M
Milja couple rs
8
Comfortable stay in center, easy commuting to Edinburgh for the fringe or day trips from nearby Buchanan Street bus stat
Pros:

The location was very convenient, a quick walk to the bus station, close to the city center and all the sights we were interested in seeing. The bed was very large and comfortable, the room was clean, had a nice view and it was not noisy despite facing the street and being on a low floor. Nice view too! Easy to control lights and blinds using either the tablet or switches on the walls. Staff were extremely friendly and helpful.

Cons:

Only one of the two elevators was working and it was sometimes a bit of a wait. While there was seemingly no noise coming from the outside or neighboring rooms, the room door itself did seem to let sounds through easily so any commotion in the corridor or slamming room doors can be heard. The bathroom door doesn’t really shut, no knob, lock and a gap at the bottom of the door so privacy is relative. Worth noting that the shower is not fully opaque.

2026-08-28 via Nuitee
L
Luana solo_traveller it
10
2026-08-27 via Nuitee
D
Darren solo_traveller gb
10
Pros:

The staff were really helpful, hotels in a very good area close by to everything, probably one of the most comfortable sleeps ive had for a while.

2026-08-27 via Nuitee
A
Aurore solo_traveller fr
9
Pros:

The location is most convenient to get to Glasgow Central Station on foot.
The people working at the hotel were helpful and friendly with us.
The decoration is modern and colourful.
The breakfast buffet was of good value.

Cons:

The washtub is outside the bathroom, which is original, but finally it is convenient.

2026-08-27 via Nuitee
J
Janet solo_traveller ca
10
Feels like voming homr
Pros:

Easy check in
Great location
Hot food available until latr in the day
Breakfast exceptional

Cons:

N/a

2026-08-27 via Nuitee
L
Laure couple fr
7
Pros:

L’emplacement

Cons:

Impossible d’avoir la connexion internet dans la chambre

2026-08-27 via Nuitee
A
andrew couple gb
10
Excellent, comfortable and convenient
Pros:

Funky and really logical

Cons:

Nothing

2026-08-27 via Nuitee
K
Kasim solo_traveller gb
10
Excellent
Pros:

Place was clean, bed was comfortable, the shower was great and staff were helpful, great location to get to, loved how nearly everthing was controlled by ipad including the lights

2026-08-27 via Nuitee
A
anne solo_traveller fr
6
2026-08-27 via Nuitee
C
Carol couple gb
9
Pros:

Everything nice and simpje. Very well organised

2026-08-27 via Nuitee
C
Christopher solo_traveller se
9
2026-08-26 via Nuitee
N
Nunzia couple it
9
2026-08-26 via Nuitee