citizenM Glasgow

Hotels
8.8 (8618 reviews)
60 Renfrew Street (corner of Hope Street) , Glasgow , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Lift problems
Inadequate amenities

Categories

Cleanliness
8.05
There were mentions of cleanliness issues, including hairs in the bed and suspicious stains.
Service
9.55
Staff were generally praised, with specific mentions of helpfulness in resolving booking issues.
Location
9.55
Great location with easy access to theatres and city amenities.
Room Quality
8.55
Rooms were noted to be comfortable, but some issues with compactness were mentioned.
Amenities
8.05
Missing tea/coffee facilities and limited room amenities were highlighted.
Value for Money
9.05
Good value noted, though some amenities were lacking.
Food and Beverage
8.55
Breakfast was praised, though limited food amenities were noted.
Overall Experience
9.05
Overall a positive experience with minor issues that didn't significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:04

Property Description

Stylish and Convenient Accommodation
This citizenM Glasgow hotel, situated just 400 metres from Glasgow’s Royal Concert Hall, offers modern rooms with free Wi-Fi and innovative features. Guests can easily explore the city with key attractions within walking distance, such as George Square and Buchanan Galleries shopping centre.

Smart Room Technology
Guests can personalize their experience using the in-room iPad or the citizenM app, controlling various room settings and entertainment options. The ability to stream from personal accounts via Chromecast enhances the entertainment experience at no extra cost.

24-Hour Amenities
CanteenM, the hotel's self-service canteen, provides around-the-clock dining options, while the contemporary lounge offers a stylish setting to unwind. The hot & cold breakfast buffet caters to diverse dietary preferences, ensuring a satisfying start to the day.

Experience modern comfort and convenience at citizenM Glasgow – book your stay now for a memorable visit.

Important information:

Guests can also prepay the reservation before arrival, free of charge.

Check-in and check-out is done at the self-service terminal.

· Early check-in is free of charge (before 14:00) upon availability

· Supplement for late check-out is 29 GBP (11:00-14:00) upon availability The property has a nonsmoking policy.

This policy prohibits use of all types of cigarets, including electronic cigarets.

Please note that all guests have to provide a valid photo ID.

Please note that not all rooms have bathroom facilities for the disabled.

Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Registered Guests only.

No visitors allowed in the room.

We do not allow animals, only service animals are allowed.

Guests need to inform about the service animal before arrival.

Please note that this property does not accept cash payments.

When booking more than 10 rooms, different policies and additional supplements may apply.

Due to a refurbishment in the canteenM, you will receive a "B'fast in a bag" for £9.95 from 26.10.2024 until 15.12.2024.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.8
Based on 8618 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.05
P
Patrick solo_traveller gb
8
2026-08-08 via Nuitee
P
Pitsiree solo_traveller is
8
Good place for solo travellers.
Pros:

Great location. Close to bus station and shopping streets.

Cons:

Noises from other rooms. For example, TV, loud snoring, walking steps, small talks.

2026-08-08 via Nuitee
H
Heather couple us
7
Soft bed, silly room design, and functional stay
Pros:

The bed is huge and very comfortable, which is the main draw, and the room is air-conditioned (even if in a limited way for which the individual has little control). Shower room is well-ventilated and rooms don't seem to be too noisy from the surrounds.

Cons:

It is ridiculous that 1) the room lights and blackout blind are controlled by an iPad device...especially when it is dark and one is trying to turn one on (I assume this arose from an antiquated and brief trend to centralise and digitise everything, which is just frustrating), 2) that the toilet unit is an opaque block in the room that shines light on anyone in the bed if someone else wants to use a light in that room at night...(it isn't as see-through as the Z hotel, but it is still a failing design feature. Otherwise, the furnishings are looking a bit bedraggled and worn at the edges (bathroom floor stains and upholstery rips and wall splatters in the recesses), but that's standard enough with this class of hotel.

2026-08-08 via Nuitee
M
Mweso solo_traveller mw
9
2026-08-08 via Nuitee
A
Alessandro extended_group it
8
Cons:

L’ascensore e stanze troppo piccole

2026-08-08 via Nuitee
M
michael solo_traveller de
8
2026-08-07 via Nuitee
C
Carlie couple gb
10
2026-08-07 via Nuitee
D
david couple gb
10
2026-08-07 via Nuitee
E
Emanuele Carlo solo_traveller it
10
Pros:

Posizione centralissima e camera moderna, le zone ben tenute ed eleganti.

2026-08-07 via Nuitee
N
Narcissa🌹 solo_traveller it
4
Pros:

Come sempre la grande finestra attaccata alletto enorme

Cons:

Come sempre l'accoglienza al CitizemM non è mai calorosa ne cordiale. Il ragazzo biondo al banco checkin non ha nemmeno salutato mi ha indicato con u a mano il display per il checkin e nessuno mi aveva detto dove trovare il bar/ristorante dell hotel l'ho scoperto da sola questa mattina mentre stavo partendo.

2026-08-07 via Nuitee
L
Lars solo_traveller se
9
2026-08-07 via Nuitee
M
Meghan solo_traveller gb
7
Pros:

The bed was really comfy, the layout of the room was great. The service and the staff were really kind and helpful - they made you feel welcome as a solo traveller

Cons:

The TV did not work to its full purpose as I couldn't connect through the casting, help was given but this still did not work so the front desk have offered compensation. I am waiting to see if this comes through.

2026-08-07 via Nuitee
A
Anu solo_traveller gb
8
very good for a working trip stay
Pros:

Very work-friendly,

Cons:

I felt a little cold in the place, very limited choice in food and snacks to go

2026-08-06 via Nuitee
J
Jonathan couple gb
7
Ok - but very expensive for what it was
Pros:

Convenient location

Cons:

Main was broken so we had to use back entrance. Only one lift working - not ideal. £941 for 4 nights in Glasgow … not good value for money for any hotel let alone a “budget” hotel

2026-08-06 via Nuitee
W
William couple gb
9
Fabulous
Pros:

Great location

Cons:

Nothing

2026-08-06 via Nuitee
M
Mik solo_traveller gb
10
Ideal hotel for a short stay
Pros:

Clean and modern

Cons:

Nothing

2026-08-06 via Nuitee
L
Lai Ching Margaret solo_traveller hk
8
Fair
Pros:

The location is good, close to train station, bus station and subway station.

Cons:

No cups, no kettle. It's basic though fully furnished as modern and cosy. It's just bed and pillow, maybe one more - TV.

2026-08-06 via Nuitee
S
Selene solo_traveller es
10
Pros:

La atención y la habitación

Cons:

La comida, el ramen no era el original, y la pizza era congelada

2026-08-06 via Nuitee
M
Marisa solo_traveller es
10
2026-08-06 via Nuitee
M
Minxuan solo_traveller us
9
2026-08-06 via Nuitee