Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent breakfasts with vegan & gluten-free options
Great location and views
Clean, spacious rooms
Good value for money
Outdoor terrace and parking
Cons:
Inconsistent restaurant experiences (one very poor meal, slow service at times)
Amenities issues: no slippers, no fridge in some units, electric charging problems
Route from front of hotel to room can be awkward
Some menu/dessert options uninspiring

Categories

Cleanliness
9
Rooms repeatedly described as lovely, spacious, tidy and clean (including self-catering properties).
Service
9.5
Staff consistently praised as friendly, helpful and welcoming; individual standouts (e.g. restaurant manager, Kaz) noted. A few incidents of defensive responses and slow service in the restaurant slightly temper an otherwise excellent service record.
Location
9.5
Excellent location near the beach and railway station with gorgeous views and convenient parking; many guests praised the setting and vistas.
Room Quality
9
Rooms and self-catering units described as well equipped, beautifully furnished, comfortable and with great views.
Amenities
5.5
Mixed amenities: outdoor terrace and parking praised, but several practical issues reported (no slippers, no fridge in some units, electric charging didn’t work, awkward route from front to room).
Value for Money
9
Multiple guests described the hotel as terrific value for money and highlighted good value dining options.
Food and Beverage
7.5
Food receives strong praise for breakfasts (including excellent vegan and gluten-free options) and some standout dishes, but there are notable negatives: one very disappointing evening meal (soggy chips, uninspiring desserts), occasional slow service and cold toast at breakfast.
Overall Experience
9
Overall stays are very positive with many guests planning to return, praising the welcome, staff and accommodations; isolated negative dining experiences moderate but do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:09

Property Description

Stunning Sea Views and Convenient Location
Situated in Saltburn-by-the-Sea, just a short stroll from the sandy beach and Saltburn Pier, The Spa Hotel offers breathtaking sea views and easy access to local attractions.

Elegant Rooms and Dining Options
Individually decorated rooms equipped with modern amenities like flat-screen TVs and tea/coffee facilities. Guests can dine in the Waterhouse Restaurant with panoramic views or enjoy dog-friendly dining in the bar/snug area.

Explore and Relax
Conveniently located near North York Moors National Park, guests can easily venture out for outdoor adventures. Return to the hotel for a relaxing evening with 24-hour service and comfortable accommodations.

Book now to experience a perfect blend of seaside charm and luxury at The Spa Hotel.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

8.5
Based on 1143 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 5.5
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 9
S
Stuart • solo_traveller • gb
8
Good but could be better for disabled visitors
Pros:

The food was good and the staff friendly and helpful. Location was amazing

Cons:

For a disability room (no 6) it looked lively but wasnt well thought out. The bed and all the seating were fairly low. For me on sticks it was very difficult to get out of any of them. Although the wet room was well appointed, the screen is to small and even with a mat down to try to stop it, water sprayed across the floor under and around the toilet. You had to clean and dry that before using the toilet if you were clothed as everything would have got wet.

The spa rooms and trestments were very good but it really could have done with a pool. Jacuzzi steam room.

Lastly the disabled access through the back was generally closed which meant walking back around the front or telephoning in. A room key card reader on the door would make this better

2026-09-19 • via Nuitee
M
Monkey68 • solo_traveller • gb
10
Pros:

Friendly hotel with a great location for views across the beach. The staff were lovely and friendly, couldn't do enough for you.
The food was great and a good selection to chose from.
Located 5 minutes from the centre of Saltburn.

Cons:

Nothing.

2026-09-17 • via Nuitee
M
Maureen • couple • gb
10
2026-09-17 • via Nuitee
C
Carolyn • couple • gb
9
2026-09-17 • via Nuitee
A
Andrew • couple • gb
8
2026-09-13 • via Nuitee
C
colin • couple • gb
8
2026-09-13 • via Nuitee
L
lawrence • couple • gb
8
2026-09-11 • via Nuitee
L
Louise • couple • gb
9
Lovely first stay in beautiful Saltburn
Pros:

The location was excellent.
The room was large and comfortable.
All staff were pleasant and friendly.
Dinner in the restaurant was good at a reasonable price and drinks very reasonably priced and lovely on the outside terrace, overlooking the sea in the sunshine!

Cons:

We booked a sea view and the view from the room was lovely, however, you couldn't simply sit and admire the view due to the privacy film on the bottom half of the windows (which I appreciate is needed), maybe I just need to be taller! But this certainly wouldn't put us off returning or booking a sea view room again.

2026-09-10 • via Nuitee
D
Diane • couple • gb
9
Friendly hotel helpful staff lovely views , exceptional outdoor terrace
Pros:

Location views outdoor terrace , staff and room

Cons:

I thought £255 for one night with no breakfast and no dinner was quite a lot but I do appreciate that the location probably justifies this

2026-09-08 • via Nuitee
D
Daphne • solo_traveller • gb
7
It was great for the amber room facilities. Loved the masssges. My room wasn’t worth the price I pai
Pros:

Staff very helpful and friendly. Food ok. Good service. Great location.

Cons:

I would like to have had a window. Wardrobe unable to open fully due to cupboard close to it. Smell coming from plug hole in bathroom. Bathroom generally smelly. Had problems with the shower fitment.

2026-09-07 • via Nuitee
W
Wendy • couple • gb
9
2026-09-06 • via Nuitee
J
Jacqueline • solo_traveller • gb
9
Refreshing, calming coastal retreat set on the edge of a cliff overlooking the sea. What’s not to love.
Pros:

The property is a beautiful coastal retreat with amazing staff and even more amazing food.

Cons:

I have no issues with anything at the hotel.

2026-09-04 • via Nuitee
B
Becky • couple • gb
8
2026-09-04 • via Nuitee
K
Kirsty • family_with_children • gb
10
2026-09-01 • via Nuitee
J
Jayne • solo_traveller • gb
10
2026-09-01 • via Nuitee
P
Paul • couple • gb
9
2026-08-31 • via Nuitee
P
Penelope • couple • gb
8
Pros:

All the staff we met were very efficient and friendly; all seemed to be local which was lovely

2026-08-30 • via Nuitee
S
Sam • couple • gb
10
2026-08-30 • via Nuitee
A
Angie • solo_traveller • gb
9
2026-08-30 • via Nuitee
M
Margaret • couple • gb
8
Liked position of the hotel but some areas need updating. A bit pricey for a room at the very end of the hotel and break
Pros:

The views, the location and the friendly staff

Cons:

Room ok for the price but didn’t include breakfast because we booked through Booking .com !!

2026-08-30 • via Nuitee