Hotel Casa Roland Golfito Resort

Hotels
TRT Consultores CETAM
8.6 (111 reviews)
American Zone, Golfito, Puntarenas, 1302-1200 , Golfito , CR

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Sauna
Steam room
See all facilities

Review Highlights

Pros:
Friendly staff
Hearty breakfast
Family-friendly amenities
Cons:
Hot water issues
Noisy room
Malfunctioning TV

Categories

Cleanliness
7.86
Reported issues with hot water and malfunctioning TV indicate a cleanliness concern.
Service
9.33
Staff is described as very helpful and friendly, enhancing overall positive experience.
Location
8.87
The hotel is positioned well for short stays, making it a good option for the area.
Room Quality
7.82
Issues with hot water and noise from nearby storage suggest room quality could be improved.
Amenities
8.85
Unique resort with family-friendly amenities and nice pools available.
Value for Money
8.81
Considering the services and amenities provided, the value for money is satisfactory.
Food and Beverage
8.36
Breakfast was hearty, but there were some quality concerns in the restaurant.
Overall Experience
8.93
Positive experience overall despite some drawbacks; good potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:12

Property Description

Escape to Hotel Casa Roland Golfito Resort, a tranquil oasis nestled in the heart of Golfito, where comfort meets leisure.

Recreational Paradise
Dive into relaxation with our stunning outdoor pool, rejuvenate in the hot tub, or challenge friends on our outdoor tennis court.

Culinary Delights
Savor local cuisine at our on-site restaurant, or enjoy the convenience of in-room dining. Start each day with a complimentary breakfast, served fresh daily.

Modern Comforts
Each of our 53 air-conditioned rooms features flat-screen televisions, complimentary Wi-Fi, and daily housekeeping, ensuring a comfortable stay.

Book your getaway today and discover the perfect blend of relaxation and adventure!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pet max weight (per pet) in lb is 44

See all policies

Location

Guest Reviews

8.6
Based on 111 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 7.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
U
Ulf solo_traveller de
6
Pros:

Sehr gutes Frühstück

Cons:

Zimmer war stark renovierungsbedürftig

2026-06-11 via Nuitee
J
Jeffrey A couple es
7
2026-06-11 via Nuitee
W
wayne couple mx
10
We stayed once, then a week later we came back for two nights because we needed some high quality r and r, and very good
Pros:

We had a very good waiter called Alex who looked after us so well in restaurant, the reception were helpful, and the laundry service was good value and efficient.

2026-06-10 via Nuitee
J
Juanka solo_traveller cr
10
Pros:

Piscina

Cons:

N/A

2026-06-07 via Nuitee
M
Mariela extended_group us
10
2026-06-06 via Nuitee
V
Viviana solo_traveller cr
10
Pros:

Trato del personal

Cons:

Todo me gustó

2026-06-04 via Nuitee
J
Joseph couple us
1
Stay away
Pros:

The hotel was built very beautifully but that's where it ended. There's no maintenance no upkeep and a bunch of hustlers run in the operation upon arriving they stuck me in a room that was so far away from the parking lot. I ran out of breath, trying to walk there as I couldn't take my scooter, cause the hallway had a big hole on the floor and I couldn't pass it. Pond complaining they told me they'd give me a better room for $56 more a day nice way to treat a handicap person that notified him I was coming as a handicap person then they put me in a room with no hot water. I would complain get hot water for 10 minutes by the time my wife took a shower no more hot water back to complaining then I would get hot water at night. We couldn't get hot water because the maintenance man had already left in the bathroom. You receive two towels one hand towel one floor mat one asked for washcloths. They told me they don't supply it at this price and not only want washcloths. I want soap, body lotion that goes with it was not there we signed clothes out to be washed. They come back just folded as soon as we opened a bag you could smell the odor of sweat and whatever else collection your underwear and then they charge me $12. The whole time was nothing but a nightmare we checked out just to go to another nice hotel, which was beautiful.
(BUYERS BE AWARE)

Cons:

Nothing at all terrible operators nasty and argumentI !!!

2026-06-04 via Nuitee
M
maria couple cr
7
Visita breve, cómoda con muy buen personal
Pros:

La ubicación, limpieza

Cons:

es un hotel viejo cuyas instalaciones debe modernizar, los baños y el piso especialmente

2026-06-04 via Nuitee
A
Angela couple cr
8
Muy comodo pero la piscina y el área muy descuidado
Pros:

La habitación muy limpia y cómoda. El desayuno variado y fresco.

Cons:

La piscina estaba saturada de gente y está área está fuera del control. El personal no muestra autoridad porque hay muchos huéspedes especialmente con influencia de alcohol que no se saben comportar

2026-06-02 via Nuitee
R
Ruth extended_group cr
10
Pros:

the staff in the hotel were AMAZING

Cons:

The hotel is a bit tired looking and the sunloungers covers around the pool defo need upgrading.

2026-06-02 via Nuitee
J
Jesús María extended_group cr
9
Pros:

Excelente hotel, habitaciones amplias y muy limpias. Muy bueno el desayuno y el personal muy amable.

2026-06-01 via Nuitee
W
William couple cr
10
2026-06-01 via Nuitee
A
Andrea PM. solo_traveller cr
10
Excelente lugar.
Pros:

En general todo fue excelente!

Cons:

No me gustó que aun a las 11 de la mañana cuando uno está en la piscina y hace calor no nos vendieron nada para tomar porque no habían echo inventario. Es un lugar donde hace mucho calor y por lo menos a las 9 de la mañana ya debe haber algún tipo de bebida disponible, mínimo agua...

2026-05-31 via Nuitee
J
JOSÉ couple cr
9
2026-05-31 via Nuitee
W
wayne couple mx
10
Pros:

Good staff

2026-05-30 via Nuitee
R
Rodriguez couple cr
9
2026-05-30 via Nuitee
M
Marisela solo_traveller pa
10
2026-05-30 via Nuitee
G
Gustavo solo_traveller cr
9
Bonito hotel
Pros:

El lugar es muy bonito

Cons:

El deshumedificador tiraban mucho habré caliente y no debajo el A/C enfriara bien la habitacion.

2026-05-30 via Nuitee
B
Brenda extended_group cr
8
2026-05-27 via Nuitee
M
Melvin Vargas V solo_traveller cr
10
Hotel excelente
Pros:

La ubicación, la tranquilidad, la comida

Cons:

Estaba cerrado el bar cerca de la piscina por remodelacion

2026-05-26 via Nuitee