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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Luxurious 5-Star Stay in Marylebone, London
Spacious Rooms with Marble Bathrooms: Indulge in the luxury of marble bathrooms and 24-hour room service in our spacious rooms, offering a private bathroom with rain shower and premium toiletries.
Dining Excellence: Enjoy daily full English and continental breakfasts in the light dining room. Additionally, our sister hotel offers an international menu at the restaurant, a cocktail bar, and luxurious spa treatments for a delightful culinary experience.
Prime Location: Nestled in the stylish Marylebone district, our hotel is just a 5-minute walk from Oxford Street and Hyde Park. With Marble Arch Tube Station nearby, exploring London is convenient for our guests.
Book your stay at Marble Arch London for an unforgettable luxury experience in the heart of London!
The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.
Please note that a physical credit or debit card must be presented upon arrival. We're unable to accept cash, Apple Pay, Google Pay, or contactless payment at check-in or check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Very convenient location for underground and restaurants.
Breakfast good with plenty of selection and good service.
Nothing
Heerlijk vers ontbijt, uitstekende bedden, grote kamer en locatie is top. Echt een aanrader!
Voegen in de Badkamer mogen wat schoner
Fabulous location. Staff friendly and welcoming, would rebook this hotel
with no hesitation.
Nothing
La localización y la atención
Pedí y pagué por una habitación más grande y me dieron la pequeña. No lo supe hasta el último día que vi una habitación abierta y me di cuenta que era más grande que la mía.
Perfect for what we needed.lovelynhotel
The room keys kept wiping
Die Lage des Hotels ist sehr gut - sehr zentral. Freundliches, hilfsbereites Personal und auch ein sehr gutes Frühstück mit allem was das Herz begehrt. Zimmer war schön, sauber - alles gepasst! Jederzeit wieder!
Friendly and helpful check in. Conveniently located for Central London
Powder nescafe sticks in the rooms is just cheap; filter coffee in a giant flask at breakfast was abysmal. Breakfast in general was neither opulent nor generous
The room itself was clean.
Cheerful breakfast staff.
We booked a Hyde Park Triple Room at the Park Grand Mayfair and requested an early check-in. This was acknowledged and the hotel said they would do their best to accommodate this.
On arrival, we were told our room was unavailable due to a "technical issue" and were relocated to a sister hotel as an "upgrade". It was anything but. The sister hotel is not really a standalone hotel, more like an annexe 100m along the road.
We were placed on the third floor, however, as we later discovered, it had no lift. a major issue as my friend has bad knees from recent steroid injections and we had to carry our gear up a narrow staircase.
Furthermore, they had no record of our early check-in request. We were told to call back between 1 and 2pm, which we did but we're told our room still wasn't ready. We didn't' get into our room until 3:15 pm. This delay made getting to a pre-booked afternoon tea at another hotel incredibly tight and stressful.
The room itself was clean but the third "bed" was just a short sofa. The person sleeping on it had their feet hanging over the edge the entire night and slept terribly.
To make matters worse, our pre-booked breakfast was not provided at the sister hotel. The next morning, we had to leave the annexe and walk all the way back to the Park Grand in the pouring rain just to eat. It was a miserable start to the day.
Avoid this group if you value comfort, accessibility, and basic organisation.
De lokatie vlakbij Marble Arch
Kleine kamer met niet te openen kozijnen. Hele lawaaiige ventilator in de badkamer. Het rook er niet fris
Breakfast was lovely, nice area friendly staff
Location was perfect (close to Oxford St) we took a bus from Paddington Train Station to the hotel, room was spacious & comfortable, breakfast was delicious.
nothing
Great location, friendly staff.
Room small, ensuite smelt as poor ventilation
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