Britannia Inn Hotel

Hotels
5.5 (561 reviews)
54, Mansfield Road , Ilford , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly staff
Value for location
Cons:
Poor mattress quality
Room service issues
Foul smell in bathroom

Categories

Cleanliness
5.46
Rooms are clean, but there were issues with an unpleasant smell in the bathroom.
Service
6.43
Staff were friendly and helpful, though there were issues with room service.
Location
7.47
Value for money in Central London; location is convenient.
Room Quality
4.92
Room quality was mixed; mattress needs replacement, and had a filtration issue.
Amenities
4.45
Limited amenities reported; minor complaints about room features.
Value for Money
5.91
Cheap and okay for the price, but issues with deposits affected the perception.
Food and Beverage
4.46
No specific mention of food, just that breakfast was not taken.
Overall Experience
4.93
Mixed feelings due to issues with deposit and room assignment, but friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:06

Property Description

Convenient Location
Located just a seven-minute walk from Ilford town centre, Britannia Inn Hotel offers easy access to Central London with a 30-minute Tube ride. Enjoy the bustling city life while staying in a peaceful neighborhood.

Comfortable Rooms
Each room at the hotel is designed for comfort, featuring power showers, free high-speed internet access, and a 26-inch flat-screen TV with over 50 channels. Relax and unwind in a cosy atmosphere after a day of exploring the city.

Great Amenities
With a 24-hour front desk, free on-site parking (limited availability), and complimentary tea and coffee-making facilities, Britannia Inn Hotel ensures a convenient and pleasant stay for all guests. Take advantage of room service available daily for your convenience.

Experience convenience and comfort at Britannia Inn Hotel - book your stay now for an unforgettable London getaway.

Important information:

Free car parking is on a first-come, first-served basis.

Please note, guests booking 3 rooms or more, the hotel will charge 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non refundable in case of cancelation or modification.

All guests are required to provide a government issued photo ID at check-in. A credit card is required for incidental charges.

This property will place an authorization on credit and debit cards for incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking.

Guests are advised the same card that was used to make the booking will be required to show on check-in.

Also, please note that if a reservation is labeled as nonrefundable, non-cancelable or similar, all cancelation will incur a 100% charge, regardless the date in which the cancelation is requested.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

5.5
Based on 561 reviews
Cleanliness: 5.46
Service: 6.43
Location: 7.47
Room Quality: 4.92
Amenities: 4.45
Value for Money: 5.91
Food and Beverage: 4.46
Overall Experience: 4.93
M
Mohammed • solo_traveller • gb
6
2026-09-18 • via Nuitee
A
ABDOULIE KINTEH • solo_traveller • gb
9
Cons:

The other occupants are making too much loud noises till my kids starts to complain, the i have to call the reception for someone to come and sort them out

2026-09-16 • via Nuitee
H
Hafija • solo_traveller • gb
8
2026-09-16 • via Nuitee
C
Corcuera • extended_group • es
10
2026-09-15 • via Nuitee
L
Laura • solo_traveller • gb
1
Poor service, poor maintenance
Pros:

Nothing

Cons:

Terrible experience. Cold, robotic check-in with no warmth at all. The mini fridge in my room had a disgusting smell. Worst of all, my key card kept failing — I made 3-4 trips back to reception the first time (once being told to wait while the receptionist finished his cigarette), and it happened again that night, costing me 20 minutes just to get into my own room. Another guest on my floor had the same issue. On top of that, the mattress was so worn you could feel every spring.

Poor service, poor maintenance — wouldn't recommend.

2026-09-15 • via Nuitee
S
Sivaiah • couple • gb
1
2026-09-11 • via Nuitee
R
Rahab • solo_traveller • gb
4
Pros:

Location is great to walk to the train station

Cons:

Seriously
£8 for cereal offer for breakfast?

1 fan is not enough for a twin room during summer

No shower gel

2026-09-11 • via Nuitee
D
Dina • family_with_children • fr
3
Cons:

Malheureusement, il n’y a pas de places de parking dédiées, c’est donc un peu la chance qui décide. La personne présente le soir semblait également assez perdue et peu informée.

Le principal problème reste toutefois les clés des chambres : aucune ne fonctionnait correctement. Arriver à 2h du matin et devoir attendre devant la porte pendant plusieurs minutes en essayant de faire fonctionner la clé n’est vraiment pas agréable, surtout après un long trajet.

L’organisation et l’accueil de nuit sont clairement à améliorer.

2026-09-04 • via Nuitee
J
Jean • solo_traveller • fr
10
2026-09-04 • via Nuitee
W
Walter • extended_group • it
8
Valido per 3 giorni
Pros:

Spazio buono e personale gentile

Cons:

Più pulito sarebbe stato meglio

2026-09-02 • via Nuitee
A
Alain • solo_traveller • gb
8
2026-09-02 • via Nuitee
J
John • solo_traveller • gb
6
2026-09-01 • via Nuitee
A
Ann • couple • gb
10
Such lovely staff, everyone was friendly. Already thinking of booking again.
Pros:

Everything. The room was amazing, so comfortable and a lovely view

2026-08-31 • via Nuitee
M
Mundarain • solo_traveller • ve
4
Pros:

No tenían aire acondicionado , las almohadas no están adaptadas para descansar , la estancia no es adecuada para turistas

Cons:

la habitación sumamente caliente.

2026-08-31 • via Nuitee
J
JOANNA • family_with_children • gb
5
2026-08-30 • via Nuitee
A
Adrian • couple • gb
3
It was a decent bit worse than we expected, don’t believe the pictures, I’d give it a 2/5
Pros:

It wasn’t necessarily dirty, it had the basic needs eg walls, roof, bed, tv and bathroom, it was close to a tube station and the service was alright and reception was helpful and open 24/7.

Cons:

When checking in we needed a £100 deposit, we didn’t even get situated in the hotel, they took us to a house two doors down with a janky front door which doesn’t properly shut, the key to the room stopped working after one successful attempt, when entering the room you are met with a very psychiatric ward esque look, the bed was super hard and our double bed room was actually two single beds shoved together with a lovely crack in the middle, on the side of one bed there is a literal hole in the floor which you can feel beneath the carpet. That cannot be right. There was a cigarette filter in the tea and coffee stand and all the sachets were covered in coffee at the bottom. Our two person stay gave us only one key for the room which was rather inconvenient, the listing also states there is breakfast available which doesn’t actually exist. Ideally would’ve done with a clothes iron but there was none, we felt like we could hear multiple households being very loud around us, mainly through the window which pointed to a strange courtyard like area with a door and a window to another building.

2026-08-30 • via Nuitee
U
Ubaid • solo_traveller • gb
7
2026-08-29 • via Nuitee
F
Faris • solo_traveller • jo
10
Pros:

Excellent service

2026-08-27 • via Nuitee
N
Neeraj • solo_traveller • de
10
2026-08-26 • via Nuitee
S
Samuel • extended_group • gb
1
I never going back
Pros:

Vary dirty staff Vary rude

Cons:

Everything

2026-08-26 • via Nuitee