Hilton Garden Inn Springfield, MO

Hotels
•
Hilton Garden Inn
9 (274 reviews)
4155 South Nature Center Way , Springfield , US
+1 417-875-8800

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Cleanliness issues
Bed firmness complaints
Additional charges for breakfast

Categories

Cleanliness
8.08
Issues with cleanliness were raised in several reviews, specifically mentioning dirt in the shower and the need for maintenance.
Service
9.55
Overall service was highlighted positively, with mentions of friendly and helpful staff.
Location
9.59
Multiple reviews praised the hotel's convenient location.
Room Quality
8.54
Generally good room quality but mentioned some firmness issues with the bed.
Amenities
9.07
Great amenities with a nice pool and workout facility, but some complaints about maintenance.
Value for Money
9.03
Value perceived as good for the price, but some reviews showed expectations were not met.
Food and Beverage
8.58
Food was generally rated positively, but some reviews mentioned it was just 'okay'.
Overall Experience
9.55
A very satisfying experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:03

Property Description

Luxurious Amenities
Experience comfort and convenience at the Hilton Garden Inn Springfield. Enjoy spacious rooms with modern amenities like a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and unwind with an MP3 connection.

Dining Experience
Indulge in delicious American cuisine at the Great American Grill or sip on cocktails at the Pavilion Lounge. Need a late-night snack? Visit the 24/7 Pavilion Pantry for a quick bite or beverage.

Leisure and Business Facilities
Take advantage of free access to the gym and indoor pool. Business travelers will appreciate the 24-hour business center, while all guests can enjoy free parking. Book your stay now and explore nearby attractions like Battlefield Mall and Springfield Conservation Nature Center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGF

Location

Guest Reviews

9
Based on 274 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
M
Marilyn • family_with_children • us
10
2026-09-14 • via Nuitee
S
Sands • extended_group • us
10
Excellent
Pros:

Christine behind the front desk

Cons:

Nothing

2026-09-09 • via Nuitee
J
Jon • extended_group • us
9
The staff was excellent. Parts of the hotel need upgrading. Printer broken and no designated office.
Pros:

Friendly service and adequate meal.

2026-09-07 • via Nuitee
M
Misti • family_with_children • us
1
Awful. We had bed bug bites for the following two weeks.
Pros:

The front desk associate was rude and our beds had bed bugs. Not staying here again.

Cons:

Service and cleanliness.

2026-08-27 • via Nuitee
R
Ralph • couple • us
8
Maybe just lucky before, this Gardin stays but this facility seems to be needing some maintenance so
Pros:

eggs were very good, I like my bacon crisper that what they had all in all it was very good I was there for a swap meet , car show , and to see grandchildren. I have a pickup with an open trailer and an old car. paeking was not a problem tried to park without takin up too many spaces. I camr back from dinner late a found I had chosen the darkest spot in the lot. I was moving the truck traiuler and old car around when the night security guard was dooing rounds outside he said he was there through the night and would keep an eye on the vehicles for me. That was GREAT!!!

Cons:

why are some Hilton Gardens providing breakfast and others don't. This Hilton Garden seems to be ready for some maintenance areas around the bathroom sink have been cleaned so much dark stain below countertop in bathroon needs refinished. other small marks that showprevious damage and attempts to repair.

2026-08-24 • via Nuitee
F
frederick • solo_traveller • us
3
2026-08-20 • via Nuitee
O
OMER • family_with_children • us
5
2026-08-06 • via Nuitee
F
Frosty • couple • us
1
Cancelled my reservation through Booking.com and purchased travel insurance. I was denied my refund.
2026-07-13 • via Nuitee
D
Darin • couple • us
10
2026-07-09 • via Nuitee
J
Julie • couple • us
9
Very nice stay overall.
Pros:

Staff was very friendly and accommodations were wonderful.

2026-06-04 • via Nuitee
A
Ashly • solo_traveller • us
4
Pros:

The staff let me check out an hour later.

Cons:

The smell, the old decor. It was like a cheap motel in a small town in 1997.

2026-06-03 • via Nuitee
R
Richard • solo_traveller • us
10
Pros:

I've stayed here before and have always had a great experience

Cons:

Nothing

2026-05-25 • via Nuitee
A
alishaa887 • Family
10
AWESOME
Pros:

The experience was awesome from the moment we walked in until we left. I will be back. The staff was DYNAMITE

2026-05-24 • via Tripadvisor
L
Liz M • solo_traveller • us
10
2026-05-21 • via Nuitee
M
Michelle • solo_traveller • us
6
Not sure I would stay here again
Pros:

Lobby and downstairs are nice

Cons:

Original room did not have clean linens (visibly soiled) and the second room had bathroom cleanliness issues. Management needs to step up their inspection game

2026-05-21 • via Nuitee
G
gailfG4205EO • Family
10
A 10 out of 10!!!!
Pros:

I booked a block of rooms and a meeting space for my daughters BSN graduation from Cox College. All I can say is the staff ALL went above and beyond our expectations. The food was all great and the service was even better. Definitely would recommend here 1000 times over. Some of the staff I want to specifically name that we had the pleasure of having, were Jena - bar service, June our server, Justin the cook - Superb! and Alia at the Front Desk! Thank each of you for going above, it was so appreciated!

2026-05-18 • via Tripadvisor
A
Alyssa • family_with_children • us
10
2026-04-15 • via Nuitee
C
Carmen • extended_group • es
9
Pros:

Todo muy bien

2026-04-01 • via Nuitee
M
Mark • couple • us
9
2026-03-19 • via Nuitee
K
KSunflower3 • Couples • Kansas
8
Convenient when passing through town on Highway 60
Pros:

We stayed at the Hilton Garden Inn for one night, just off Highway 60… a great location if you are passing through town. Our room on the fifth floor was dark and tired, with poor lighting, but the beds and pillows were very comfortable.

After driving all day, we didn’t want to get back in the car to find a place to eat, so we chose to eat at the hotel grill. Amanda, our waitress was great. We had Chicken Marsala and Chicken Maple, both very good. Fresh coffee was available in the lobby the next morning. We also ate at the breakfast buffet in the morning. I don’t usually like buffets, but the cook served up the hot dishes and with plenty of fruit, it was a good choice for us… fast, and back on the road.

2026-03-16 • via Tripadvisor