Abbey Hotel Golf & Spa

Hotels
8 (2374 reviews)
Hither Green Lane, Dagnell End Road , Redditch , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food and beverage services
Cons:
Cleanliness issues
Spa and room maintenance concerns

Categories

Cleanliness
6.39
Several reviews mentioned the hotel was dirty, with hair and dust present in rooms and outdated spa facilities.
Service
9.36
Staff were consistently praised for their friendliness and attentiveness, particularly Liam and Arun.
Location
8.4
Nothing negative mentioned about location; assumed standard quality for this hotel tier.
Room Quality
7.35
Rooms were described as dated and some issues with cleanliness were noted.
Amenities
7.38
Amenities such as the spa were noted as under-maintained, despite some positive comments about the sauna.
Value for Money
8.34
Positive perceptions of value, indicated by satisfaction with breakfast and evening meals.
Food and Beverage
8.39
Food quality received praise, though there were some comments regarding ingredient quality.
Overall Experience
8.36
Experiences varied, but staff excellence and some positive moments contributed to a generally positive impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:01

Property Description

Luxurious Accommodation
The Abbey Hotel offers 99 large, modern bedrooms with cotton bedding and en-suite facilities, ensuring a comfortable stay for every guest.

Dining Experience
Indulge in delicious meals at the Bramblings Restaurant or enjoy the scenic views from Tawny’s Bar and Terrace while savoring a drink.

Leisure and Recreation
Relax and rejuvenate at The Abbey Health Club with its indoor heated pool, spa bath, sauna, steam room, and a variety of spa treatments. Golf enthusiasts can tee off at the championship-standard Abbey Golf Course.

Experience convenience and luxury at The Abbey Hotel - book your stay now for an unforgettable experience!

Important information:

Please inform the property prior to arrival whether children are included in the booking and how many.

Please note that children are only permitted to use the leisure facilities at certain times.

Children Hours in the Health Club are restricted as follows: from 10:00 to 12:00 and from 16:00 to 19:00. From 12:00 to 16:00, adults only are admitted in the Health Club.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2374 reviews
Cleanliness: 6.39
Service: 9.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
S
Shakerah couple gb
10
2026-07-18 via Nuitee
R
Rob solo_traveller gb
5
Average at best
2026-07-16 via Nuitee
K
Katie extended_group gb
8
Comfortable hotel with good facilities, room size. Great stop over for graduation
Pros:

Room size, extras like fan in the room due to heat
Comfortable beds surroundings and facilities

Cons:

Just looks a little tired round the ages

2026-07-14 via Nuitee
J
Jeffrey solo_traveller gb
6
Room for improvement
Pros:

Friendly staff.

Cons:

Arrived at 3 pm and checked in, room still being made up at 4, no towels left in room.
WiFi patchy and kept dropping out.
Lift to 3rd floor not working so had to take the stairs.

2026-07-14 via Nuitee
A
Ann couple gb
8
Pros:

The hotel is functional

Cons:

Show in need of a deep clean

2026-07-14 via Nuitee
A
Amie extended_group gb
10
2026-07-13 via Nuitee
A
Asha solo_traveller gb
6
2026-07-13 via Nuitee
D
Daniel solo_traveller gb
9
Good hotel
Pros:

Great hotel

Cons:

No aircon!!. . . . Seriously, every hotel has aircon these days.

At 30deg, a fan in the room is not enough

2026-07-13 via Nuitee
S
susan solo_traveller gb
3
2026-07-12 via Nuitee
D
Daphne extended_group gb
6
Very annoyed at this Hotel. There is no one for point of contact.
Pros:

I had a booked Group to stay by Coach the Female Staff were excellent. Beds were great rooms Fantastic size. Breakfast was Great.

Cons:

No parking for the Coach even thought we had 32 pax there,
Ours last night was awful there was a party group had arrived and the noise was just awful, we had no where to go to get away from them. The Menu is very limited for evening meal.
In my room Bathroom the Shower was terrible I wouldn't ever use it.
Customer care 0

2026-07-11 via Nuitee
A
Amanda couple gb
5
It was okay.
Pros:

Good location.
Nice friendly staff.
We had a fan in the room, as it was super hot.

Cons:

The food in the bar at night was not very nice.
The room was not really clean.

2026-07-11 via Nuitee
B
Brian solo_traveller gb
8
2026-07-07 via Nuitee
L
Lee couple gb
9
Relaxing short stay
Pros:

Location was great and staff friendly. Room was big and clean. We had a great stay

Cons:

Wasn’t able to securely store our clothes and belongings in the Spa due to a lack of padlocks.

2026-07-07 via Nuitee
J
Jade extended_group au
8
Amazing staff on check in went above and beyond
Pros:

Free standing shower and nice views and big room

Cons:

No air conditioning

2026-07-06 via Nuitee
F
Field couple gb
8
2026-07-06 via Nuitee
N
nikki extended_group gb
5
Amazing company average accommodation
Pros:

Nice atmosphere within the hotel, although quite busy
Room size was good, beds were comfy
Shower was powerful

Cons:

Seating outside was very untidy and dirty tables, there was not enough of it.
Room was dirty/dusty, cups were dirty, dirty toe nails on the bathroom floor

2026-07-05 via Nuitee
A
Aspen couple gb
8
2026-07-05 via Nuitee
M
Michael couple gb
7
2026-07-04 via Nuitee
K
Karl solo_traveller gb
10
Pros:

Lovely hotel, staff are excellent
Pool was lovely

Cons:

Nothing

2026-07-04 via Nuitee
H
Hollie couple gb
8
2026-07-03 via Nuitee