Pets allowed

Facilities

Full-service spa
Boat tours nearby
Express check-out
Area shuttle (surcharge)
Hot springs nearby
Pet-sitting services
Free WiFi
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Great Staff
Good Location
Nice View
Good Breakfast
Cons:
Poor Room Quality

Categories

Cleanliness
7.95
The hotel is very clean.
Service
8.45
The staff were outstanding.
Location
8.45
Very accessible to food and grocery, located in downtown La Fortuna.
Room Quality
6.95
Would never stay here again; described as being like a very cheap motel.
Amenities
7.45
Restaurant bar and breakfast was good.
Value for Money
7.45
For the price, it is okay.
Food and Beverage
7.95
The breakfast was good.
Overall Experience
7.75
Combination of positive service and location, with some room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:51

Property Description

Nestled in the heart of La Fortuna, Hotel Las Colinas offers a perfect blend of comfort and adventure for every traveler.

Spa Bliss Enjoy ultimate relaxation at our full-service spa, where rejuvenating massages, indulgent body treatments, and refreshing facials await to revitalize your spirit.

Culinary Delights Savor delectable dishes at Balcon Arenal or grab a quick snack from our cafe. With room service available and a lively bar/lounge, your dining options are both diverse and convenient.

Comfortable Accommodations Each of our 26 unique guest rooms features modern amenities, including refrigerators, microwaves, and private balconies. Stay connected with free Wi-Fi and unwind in your private bathroom with luxurious rainfall showers.

Experience the beauty of La Fortuna firsthand. Book your stay at Hotel Las Colinas today!

Important information:

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.8
Based on 109 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.75
K
Kerrie
8
Pros:

Good hotel, very clean and staff are very friendly. In the downtown of La Fortuna so very accessible to food, grocery, etc.

2025-08-22 • via Nuitee
J
Jason
8
Pros:

The staff were outstanding. The view of the volcano was great!

2025-08-10 • via Nuitee
V
Verified traveler
8
Best place at La Fortuna
Pros:

Excellent for everything, Service, Staff, Comfort and Access

2025-08-04 • via Nuitee
R
REINIER • family
6
Pros:

For the price is ok. Would never stay here again but you get what ypu pay for . It is lime a very cheap motel the rooms . Restaurant bar and breakfast was good.

2025-07-26 • via Nuitee
G
Gilbert
8
Pros:

Love the second floor balcony &t the staff was very nice and helpful

2025-06-24 • via Nuitee
R
Rick
6
Rick C Valencia
Pros:

My TV did not work during the stay asked everyday and the toilet ran forever. People very nice but no help

2025-06-19 • via Nuitee
S
Serge
10
Pros:

I really enjoyed my stay. The staff were courteous and highly professional. The location is accessible and conveniently situated, close to everything. They even helped me plan my tours, which made my stay much easier. I highly recommend this place!

2025-05-25 • via Nuitee
A
Amanda • family
8
Pros:

the hotel was clean and staff was nice, it’s not a 5 star hotel but you get what you pay for. it’s worth it if you plan on doing a lot of excursions and going out at night. it’s very walkable and has a lot of restaurants and clubs around it. only complaints it was a little hot in the room during the day but got cold at night.

2025-05-15 • via Nuitee
R
Richard • family
10
Pros:

Great place to stay with an absolute amazing view of the volcano. Honestly you cant beat the view. Rooms are small but if you just sleep there then its plenty

2025-04-17 • via Nuitee
J
Julia
8
Cute, centrally located place with good view of Ar
Pros:

Staff was very helpful and nice. The only thing we didnt like was the safe didn't work. The food was delicious and you got a 5% discount if you ate there. Our breakfast was included. We had an early tour one day and they made us our breakfast early even though they didn't open yet. They do ask that you not flush toilet paper.

2025-04-05 • via Nuitee
S
stephaniebJ2487FH • Solo travel
2
Absolute disaster – never again!
Pros:

I have no idea how this place can even be classified as a hotel, let alone have three stars. I would rather call it the worst kind of low-budget hostel.

The rooms are tiny, musty, and have no natural light. The only “window” is an open gap above the door that can’t be closed, so anyone can look inside. The walls are paper-thin, and you can hear absolutely everything from the other rooms.

The bathroom was worse than anything I’ve ever seen. Dirty, moldy, with broken and rusty fixtures. The level of filth and neglect is shocking.

Cleanliness is nonexistent. Dirt, rust, and dust everywhere. You can hear mice inside the walls—absolutely disgusting.

The beds are rock-hard, and there are no proper blankets, just a thin sheet.

Security is a joke. No safe in the room, and the door looks like it could be kicked in with no effort. I felt completely unsafe staying here.

I was booked here as part of a G Adventures tour, and I can’t understand how they would choose such a terrible place. Never again!

2025-03-01 • via Tripadvisor
K
KRISTI
10
Pros:

It was a good location. Rooms were as expected. Cute little place.

2025-03-01 • via Nuitee
M
Monica • family
10
Pros:

This was our first time in Costa Rica and we decided to book this hotel last minute and it was one of the best decisions we made, it was a nice small cozy hotel, the people here were nothing but amazing, they were all very nice and caring. I have no regrets about booking this hotel and if I was to go back to Costa Rica I would stay here again!!! Thank you to everyone that works here and specially the people in the restaurant you guys are all amazing! PURA VIDA!

2025-02-09 • via Nuitee
B
banditoo • Friends getaway • ca
2
Dirty and needs repair. Hostel like accommodation in La Fortuna.
Pros:

Booked here by our GAdventures tour. Looks like it was a former shopping mall as bedroom wall and door are a bank of windows that are covered with drapes or paneling. Poor soundproofing. In need of thorough cleaning; dirty and moldy bathroom grout, floors and baseboards. Walls were dirty, and had gouges and marks. Beds were hard, pillows very hard and uncomfortable. Bathroom water pressure and temp were good. Shower door broken. Bathroom sink drains through a pipe into the shower. Towels were worn and threadbare. Airconditioning and bathroom fan worked well. No smoke detectors or alarms evident. Wifi good. No room safe. Shared kitchen (hostel style) with fridge, microwave, dishes etc. looked dirty. Lots of communal seating and tables. Nice upper level terrace with a variety of seating and tables. Staff were welcoming and friendly. Attached restaurant was convenient and food was good and reasonably priced. Good location in town for exploring by foot. Bank, atm, food market, pharmacy shops and restaurants all in walking distance.

2025-02-08 • via Tripadvisor
C
Carolyn
10
Pros:

This is a simple hotel in the central location of La Fortuna with a lot of shops and restaurants nearby. Staff is very friendly and accommodating.

2025-01-23 • via Nuitee
M
michael • family
10
Pros:

Easy check in. Great breakfast, included. Ashley was so friendly, she made us feel like family.

2025-01-17 • via Nuitee
T
Traveler58249470433 • Solo travel
2
Health Department should shut it down
Pros:

Honestly do not k ow how this hotelgets 4 Stars. The rooms are so musty & spotted black mold too. The AC did not work properly. Tour guide says everyone co.plains but no modifications are made. As long as G Tourz continue to book with this hotel the owner will do nothing to make the air quality healthful. I actually became sick fro. Reathing that air for only 2 nights!
If you care abput your health at all I would advise against staying in these rooms. May cost extra for you on a tour but find a truly better horel. Dont ruin your trip

2025-01-10 • via Tripadvisor
V
Veronic • family
8
Pros:

Nice place in front Arenal!
We loved it!

2024-12-29 • via Nuitee
M
Matthew • family
10
Pros:

I think most importantly the staff was super friendly and accommodating. They always strived to help with anything you needed whether it was food, reservations, the spa, etc. everything was great and in a great location. Thank you for helping to make our vacation great!

2024-12-24 • via Nuitee
B
Balaji • family
10
Pros:

Walk to all the restaurants. Good views. Value for the money.

2024-12-02 • via Nuitee