Tokyu Stay Shibuya

Hotels
8.7 (3073 reviews)
Shibuya-ku Shinsencho 8-14 , Tokyo , JP
+81 3-3477-1091

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms for Tokyo
Convenient amenities
Cons:
Noise issues reported
Limited housekeeping services
Room size may vary

Categories

Cleanliness
8.16
Most reviews highlight cleanliness; however, some experienced noise issues that impacted their stay.
Service
9.13
Guests frequently praised the helpfulness of the staff and their attentive service.
Location
9.17
The hotel is well-located near Shibuya and various amenities, making it a prime spot for exploration.
Room Quality
8.62
Rooms are reported as spacious by some, but some found them small; generally well-appointed.
Amenities
8.65
Several amenities, including washer/dryer and toiletries, were well-received; certain noise issues were noted.
Value for Money
8.61
Most guests felt the value was good, though some raised concerns about high prices in relation to services.
Food and Beverage
8.66
Unable to draw specific sentiments; however, free coffee in the lobby adds to guest satisfaction.
Overall Experience
8.63
Overall reviews indicate a positive experience, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:49

Property Description

Convenient Location near Shibuya Station
Located just a 10-minute walk from Shibuya Station, Shibuya Tokyu Stay Hotel offers a prime spot for travelers to explore the vibrant city of Tokyo.

Modern Amenities for a Comfortable Stay
The air-conditioned rooms are equipped with a flat-screen TV, a washing machine, and a kitchenette with essential appliances. Guests can enjoy complimentary Wi-Fi throughout the property and relax in nightwear and slippers provided for their comfort.

Convenient Services and Nearby Attractions
Guests can take advantage of services like dry cleaning and luggage storage at the 24-hour front desk. With easy access to Harajuku and Shinjuku areas, as well as Yoyogi Park and Meiji Shrine, there's no shortage of attractions to explore during your stay.

Book your stay at Shibuya Tokyu Stay Hotel now for a memorable Tokyo experience!

Important information:

There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival.

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 and late check out after 11:00 is available at a surcharge. Please contact the property for more details.

For guests staying 6 nights or less, cleaning is upon request only and it will be a simple cleaning (only exchanging towels and collecting trash).
For guests staying 7 nights or more, in addition to a simple cleaning, a full room cleaning will be conducted once a week (bed-making and floor cleaning services included). Extra room cleaning can be arranged with fees upon request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 3073 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
A
avigail • family_with_children • il
7
מאכזב
Pros:

חדר גדול ויחסית מרווח

Cons:

ביקשנו לנקות את החדר (אם תולים שלט אמורים להחליף מגבות ופחים), אך במשך יומיים רצוף לא עשו זאת ונשארנו עם הזבל בחדרנו (השאירו לנו מגבות על הידית מחוץ לדלת). כשחזרנו בלילה גילינו את זה ופנינו לקבלה. אמרו שיבדקו ולא חזרו אלינו עם תשובה. בנוסף, החדר היה עם ריח נורא של עובש. כל פעם כשנכנסנו, פתחנו מזגן וחלונות כדי לאוורר.
המיקום יחסית טוב אך עדין דורש הליכה של כרבע שעה כדי להגיע לתחנת שיבויה.

2026-09-19 • via Nuitee
A
Allegra • couple • it
10
Pros:

Staff gentilissimo

2026-09-19 • via Nuitee
E
Evelien • family_with_children • nl
9
Pros:

Loved the bed, great clean bathroom. Super quiet rooms. Nice drip coffee every morning. Excellent service. The location is on a perfect street with great restaurants and wine bars. 12 min walk to Shibuya station. Convenient washing machines in the room. A/C was great.

Cons:

Nothing

2026-09-19 • via Nuitee
N
NOYA RIVKA • couple • il
8
2026-09-19 • via Nuitee
S
Sughanya • couple • in
5
Pros:

Nice room

2026-09-18 • via Nuitee
S
Sarah • solo_traveller • gb
7
Good value for money
Pros:

Good location. Mini kitchen was really handy.

Cons:

Only able to have one free coffee a day which you had to get from reception. To be, honest, I couldn't be bothered to go get it.

2026-09-18 • via Nuitee
M
Merryn • family_with_children • au
10
Great property, would stay again just prepare yourself for the daily walk
Pros:

Lovely room and facilities, friendly staff and free coffee! Room size was great. The area feels more local with little restaurants close by and really nice to walk through at night.

Cons:

The walk to Shibuya station feels long at the start and end of the day, particularly when it is hot and humid.

2026-09-18 • via Nuitee
A
Andrea • couple • au
10
2026-09-17 • via Nuitee
I
inbal • extended_group • il
6
2026-09-16 • via Nuitee
T
Tomer • solo_traveller • il
9
Pros:

צוות נחמד. קפה של בוקר שמקבלים במלון. מיקום נוח. מכונת כביסה בחדר

2026-09-15 • via Nuitee
K
Kim • couple • nl
9
Pros:

Fijne locatie, schoon. Wel krap, maar acceptabel

2026-09-15 • via Nuitee
C
Carmit • family_with_children • il
9
2026-09-15 • via Nuitee
D
Demi • couple • au
10
Pros:

Great location, great sized rooms and staff were lovely

2026-09-14 • via Nuitee
A
Abdellaue • couple • fr
10
Great
2026-09-13 • via Nuitee
C
Carsten • family_with_children • de
7
2026-09-12 • via Nuitee
M
Mauro • solo_traveller • us
10
Pros:

Lo espacioso de la habitacion, hablando de habitaciones en Tokio

2026-09-12 • via Nuitee
J
Julia • couple • pl
9
2026-09-12 • via Nuitee
V
Vijay Ramesh • couple • tw
8
2026-09-10 • via Nuitee
L
Li • family_with_children • de
10
2026-09-09 • via Nuitee
M
MARZIO • solo_traveller • fr
8
2026-09-08 • via Nuitee