Tokyu Stay Shibuya Shin-Minamiguchi

Hotels
8.1 (2466 reviews)
Shibuya-ku Shibuya 3-26-21 , Tokyo , jp
+81 3-5466-0109

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Laundry in room
Helpful staff
Cons:
Cleanliness issues
Limited food options
Room size

Categories

Cleanliness
7.6
Cleanliness of physical room was lacking; some areas mentioned as dirty or moldy.
Service
9.1
Staff were helpful and friendly, with quick resolution of issues.
Location
9.1
Great location in Shibuya, very accessible to attractions and amenities.
Room Quality
7.6
Room quality varied; some mentioned small size and uncomfortable beds.
Amenities
8.6
In-unit laundry was a notable positive, contributing to convenience.
Value for Money
8.1
Decent value given the location and amenities, despite cleanliness concerns.
Food and Beverage
6.6
Breakfast options were limited and considered mediocre by some guests.
Overall Experience
8.1
Overall favorable experience with key positives, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:10

Property Description

Prime Location near Shibuya Station

Modern Apartment-Style Rooms with Kitchenette

Discover the convenience of staying at Tokyu Stay Shibuya Shin-Minamiguchi, just a stone's throw away from Shibuya Station. Indulge in our newly renovated apartment-style rooms featuring a fully equipped kitchenette and in-room washing machine. Unwind in comfort with amenities such as a flat-screen TV, free Wi-Fi, and a safety deposit box.

Convenient Amenities and Services

Savor the freedom of having a kitchenette with a fridge, microwave, and electric kettle in your room. Benefit from our en suite bathroom with complimentary toiletries and a hairdryer. Explore nearby attractions like Harajuku and Shinjuku easily with the hotel's proximity to public transportation.

Exceptional Guest Services

Experience a hassle-free stay with services like dry cleaning, photocopying, and courier services available at our 24-hour front desk. Take advantage of complimentary luggage storage during your stay. Book now for a memorable stay at Shin-Minamiguchi Shibuya Tokyu Stay Hotel.

Important information:

There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival.

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 is subject to availability and at an additional charge.

For guests staying 6 nights or less, rooms will be cleaned daily (bed-making and floor cleaning services are not available).

For guests staying 7 nights or more, rooms will be cleaned once a week only (bed-making and floor cleaning services included).

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2466 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.1
S
Scott • extended_group • us
10
2026-07-25 • via Nuitee
S
Samuel • solo_traveller • gb
8
Pros:

The washer/dryer, microwave and fridge and the location.

Cons:

The size is a little small

2026-07-23 • via Nuitee
I
Ignacio • extended_group • es
9
Ubicación perfecta, cerca de la estación de Shibuya.
2026-07-22 • via Nuitee
C
Cemile • family_with_children • tr
10
Pros:

Bizi ilk önce kötü bir yere götürdüler üzerine para istediler 6-7 bin kadar verince çok lüks bir yere getirdiler çok rahat ettik ama çok pahalıya patladı. Neden böyle bir şey yaşadık anlamadık.

2026-07-22 • via Nuitee
L
Lisa • couple • de
7
2026-07-20 • via Nuitee
M
Mortensen • extended_group • dk
9
2026-07-19 • via Nuitee
H
Ha’ane • couple • us
10
Great location. Staff was great
Pros:

Close to the station

Cons:

AC was leaking inside the room

2026-07-19 • via Nuitee
T
Trent • solo_traveller • nz
9
Great location just outside the busy area
Pros:

Location and staff

Cons:

For a week long stay should offer room cleaning and not just towel change

2026-07-18 • via Nuitee
A
Andreas • extended_group • ch
6
Pros:

Zentral und gleich in der Nähe der UBahn

Cons:

Zimmer sehr schmuddelig in die Jahre gekommen

2026-07-18 • via Nuitee
A
Antonia • solo_traveller • gr
9
2026-07-16 • via Nuitee
M
Melinda • couple • au
5
Great location and foyer but dated everywhere else. Not as nice as photos suggested.
Pros:

The location was great, close to shibuya station. Convenience store just downstairs and some restaurants really close.

Cons:

The room was small and hotel quite dated. The bed was too firm and the pillows too soft.

2026-07-16 • via Nuitee
L
Lilach • solo_traveller • il
7
2026-07-15 • via Nuitee
J
Judy Celine • family_with_children • ph
9
2026-07-15 • via Nuitee
S
Shu Fen • couple • tw
10
2026-07-10 • via Nuitee
J
Jose • solo_traveller • be
10
2026-07-09 • via Nuitee
雄一 • solo_traveller • br
7
2026-07-07 • via Nuitee
C
Christopher • solo_traveller • us
9
2026-07-07 • via Nuitee
Łukasz • family_with_children • pl
7
2026-07-05 • via Nuitee
B
Bradford • solo_traveller • ca
8
2026-07-05 • via Nuitee
L
Liza • solo_traveller • au
9
Pros:

The location was great, it was clean and the washing machine was a bonus.

Cons:

The room was very small

2026-07-03 • via Nuitee