Tokyu Stay Shibuya Shin-Minamiguchi

Hotels
8.1 (2403 reviews)
Shibuya-ku Shibuya 3-26-21 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Laundry in room
Helpful staff
Cons:
Cleanliness issues
Limited food options
Room size

Categories

Cleanliness
7.6
Cleanliness of physical room was lacking; some areas mentioned as dirty or moldy.
Service
9.1
Staff were helpful and friendly, with quick resolution of issues.
Location
9.1
Great location in Shibuya, very accessible to attractions and amenities.
Room Quality
7.6
Room quality varied; some mentioned small size and uncomfortable beds.
Amenities
8.6
In-unit laundry was a notable positive, contributing to convenience.
Value for Money
8.1
Decent value given the location and amenities, despite cleanliness concerns.
Food and Beverage
6.6
Breakfast options were limited and considered mediocre by some guests.
Overall Experience
8.1
Overall favorable experience with key positives, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:10

Property Description

Prime Location near Shibuya Station

Modern Apartment-Style Rooms with Kitchenette

Discover the convenience of staying at Tokyu Stay Shibuya Shin-Minamiguchi, just a stone's throw away from Shibuya Station. Indulge in our newly renovated apartment-style rooms featuring a fully equipped kitchenette and in-room washing machine. Unwind in comfort with amenities such as a flat-screen TV, free Wi-Fi, and a safety deposit box.

Convenient Amenities and Services

Savor the freedom of having a kitchenette with a fridge, microwave, and electric kettle in your room. Benefit from our en suite bathroom with complimentary toiletries and a hairdryer. Explore nearby attractions like Harajuku and Shinjuku easily with the hotel's proximity to public transportation.

Exceptional Guest Services

Experience a hassle-free stay with services like dry cleaning, photocopying, and courier services available at our 24-hour front desk. Take advantage of complimentary luggage storage during your stay. Book now for a memorable stay at Shin-Minamiguchi Shibuya Tokyu Stay Hotel.

Important information:

There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival.

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 is subject to availability and at an additional charge.

For guests staying 6 nights or less, rooms will be cleaned daily (bed-making and floor cleaning services are not available).

For guests staying 7 nights or more, rooms will be cleaned once a week only (bed-making and floor cleaning services included).

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2403 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.1
C
Clare • couple • au
6
2026-05-30 • via Nuitee
Y
Yasmin • couple • il
10
Pros:

Everything! And the washing machine
Great location

Cons:

Nothing

2026-05-28 • via Nuitee
I
ivan • solo_traveller • es
8
Pros:

Ubicación excelente

Cons:

Que no nos ayudarán en un pequeño problema. Por lo demás genial 👌

2026-05-27 • via Nuitee
M
Martina • solo_traveller • lu
8
2026-05-27 • via Nuitee
A
Anneka • solo_traveller • nz
8
2026-05-26 • via Nuitee
C
Celine • couple • ch
10
2026-05-26 • via Nuitee
O
Ollington • solo_traveller • us
8
Was the perfect short stay for my single night in Tokyo before travelling onward the next day.
Pros:

Easily accessible from Shibuya Station and nearby Shibuya Scramble. Balcony was nice, Washer/dryer unit in room was very handy!

Cons:

View from the balcony wasn't spectacular, but not a dealbreaker.

2026-05-26 • via Nuitee
S
Susan • couple • au
7
Did not meet our expectations
Pros:

Great location close to the station for exploring Tokyo

Cons:

Unfortunately there was mould in the bathroom.

2026-05-26 • via Nuitee
T
Tutty • couple • au
8
good value accomodation
Pros:

nice room but a bit on rthe small side, good location

Cons:

needed more space for our luggage

2026-05-25 • via Nuitee
E
Eviatar • couple • il
8
2026-05-25 • via Nuitee
L
Lea • couple • il
9
Pros:

מיקום מצויין חדר נוח וגדול ביחס ליפן

Cons:

אין ניקוי חדר והחלפת מגבות יומי צריך לבקש החלפות מגבות

2026-05-25 • via Nuitee
F
farah • family_with_children • au
10
2026-05-25 • via Nuitee
C
Celine • couple • my
9
Pros:

Having a washing machine and dryer in the room was very convenient, and the staff provided excellent service.

Cons:

The pillow was thinner than expected, which impacted the overall quality of sleep.

2026-05-24 • via Nuitee
K
Kemal • solo_traveller • nl
9
Pros:

.

Cons:

.

2026-05-24 • via Nuitee
A
Andreea • solo_traveller • ro
10
2026-05-24 • via Nuitee
B
Boemstein • solo_traveller • nl
8
Pros:

Locatie, dichtbij Shibuya Crossing.
Net hotel, maar al wel ietsjes verouderd.

Cons:

Dekbed was apart en te warm. Zelfs met de airco op standje 18° had ik het nog warm.

2026-05-23 • via Nuitee
G
Gabrielle • couple • us
10
2026-05-22 • via Nuitee
X
Xandae Mae • extended_group • gb
9
2026-05-22 • via Nuitee
E
Eduardo • couple • br
9
2026-05-22 • via Nuitee
S
Simona • solo_traveller • ch
9
Pros:

Die Lage war hervorragend.

2026-05-22 • via Nuitee