Tokyu Stay Shibuya Shin-Minamiguchi

Hotels
8.1 (2446 reviews)
Shibuya-ku Shibuya 3-26-21 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Laundry in room
Helpful staff
Cons:
Cleanliness issues
Limited food options
Room size

Categories

Cleanliness
7.6
Cleanliness of physical room was lacking; some areas mentioned as dirty or moldy.
Service
9.1
Staff were helpful and friendly, with quick resolution of issues.
Location
9.1
Great location in Shibuya, very accessible to attractions and amenities.
Room Quality
7.6
Room quality varied; some mentioned small size and uncomfortable beds.
Amenities
8.6
In-unit laundry was a notable positive, contributing to convenience.
Value for Money
8.1
Decent value given the location and amenities, despite cleanliness concerns.
Food and Beverage
6.6
Breakfast options were limited and considered mediocre by some guests.
Overall Experience
8.1
Overall favorable experience with key positives, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:10

Property Description

Prime Location near Shibuya Station

Modern Apartment-Style Rooms with Kitchenette

Discover the convenience of staying at Tokyu Stay Shibuya Shin-Minamiguchi, just a stone's throw away from Shibuya Station. Indulge in our newly renovated apartment-style rooms featuring a fully equipped kitchenette and in-room washing machine. Unwind in comfort with amenities such as a flat-screen TV, free Wi-Fi, and a safety deposit box.

Convenient Amenities and Services

Savor the freedom of having a kitchenette with a fridge, microwave, and electric kettle in your room. Benefit from our en suite bathroom with complimentary toiletries and a hairdryer. Explore nearby attractions like Harajuku and Shinjuku easily with the hotel's proximity to public transportation.

Exceptional Guest Services

Experience a hassle-free stay with services like dry cleaning, photocopying, and courier services available at our 24-hour front desk. Take advantage of complimentary luggage storage during your stay. Book now for a memorable stay at Shin-Minamiguchi Shibuya Tokyu Stay Hotel.

Important information:

There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival.

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 is subject to availability and at an additional charge.

For guests staying 6 nights or less, rooms will be cleaned daily (bed-making and floor cleaning services are not available).

For guests staying 7 nights or more, rooms will be cleaned once a week only (bed-making and floor cleaning services included).

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2446 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.1
B
Beatriz couple au
10
2026-06-20 via Nuitee
M
Man couple il
10
2026-06-20 via Nuitee
B
Ben couple au
7
2026-06-20 via Nuitee
T
Tressler family_with_children us
7
Overall good stay if room had been bigger would have been more enjoyable.
Pros:

Location was great. Staff were friendly and helpful.Cafe downstairs was great.

Cons:

The room was very small, smaller than expected. Balcony also smaller than expected.

2026-06-20 via Nuitee
♡ Lin ♡ solo_traveller sg
8
Pros:

The washer in the room provided convenience to wash the clothes instead of going to a laundromat.

Cons:

There was no connecting room which would be great for families travelling with kids

2026-06-20 via Nuitee
M
Muze couple tw
9
2026-06-20 via Nuitee
S
Sue couple us
9
Great place with access to Shibuya station only a short walk.
Pros:

We stayed here recently for eight nights. The location is excellent if you plan to explore the city using the train system as Shibuya stop is only a short walk away and is a large station with many connecting lines, however the hotel is quiet. The Shibuya complex also has many restaurants and coffee shops. Nearby is a cute restaurant and a convenience store that has everything. The hotel is well stocked with nice extras. The rooms are a bit small but most are in Japan. The addition of the washer/dryer was perfect as it was half way through our stay. You can get towel and trash service every day easily. The staff is friendly and helpful.

Cons:

Could have used a few more hangers but that’s minor.

2026-06-19 via Nuitee
R
Roya Hussein couple au
5
Close walking distance to central shibuya however wouldn’t stay here again
Pros:

Check in staff were lovely and accomodating

Cons:

We were not located in the actual hotel but a smaller apartment complex a few mins walk away - ad stated newly renovated however this was the case.
Apartment and room had a strange smell- we had to sleep with the balcony door open.

Room was okay but sheets were not clean, there was a few stains on the quilt.
Washer/dryer was amazing however so that was a highlight for us

2026-06-19 via Nuitee
S
Sophie couple fr
9
Parfait pour aller bosser
Pros:

la chambre était petite mais normal pour le japon avec absolument tout d-ce quil faut. L'emplacement au top.

Cons:

Rien

2026-06-17 via Nuitee
M
Marcia couple us
9
good stay. Good value. Good location
Pros:

We were first in annex - small and tired, needed freshing especially in balcony. Then we upgraded to main hotel. Room was much better.

Cons:

Room in annex was a bit shabby - balcony was rusted.

2026-06-15 via Nuitee
F
Fabiola couple cr
8
2026-06-14 via Nuitee
N
NARUMI solo_traveller jp
8
2026-06-14 via Nuitee
S
Silvio couple gb
9
Great location. Very attentive staff supporting every step. Staff moved me to annex building wich but was not big deal.
Pros:

Very well located in a great area in shibuya. Not noisy. Very clean area.

Cons:

The room is quite small compared to the pics displayed on the booking. No wardrobe

2026-06-14 via Nuitee
N
NARUMI couple jp
9
2026-06-14 via Nuitee
D
Daniel couple us
9
2026-06-13 via Nuitee
S
Shinwa Raphael couple ch
9
2026-06-12 via Nuitee
S
Steven solo_traveller au
10
2026-06-12 via Nuitee
L
Leah couple gb
6
Clean and comfortable
Pros:

Clean and comfortable but the room was very small. Great location and friendly staff!

Cons:

Room was so small

2026-06-12 via Nuitee
H
Hüseyin couple tr
10
2026-06-11 via Nuitee
A
Andres couple mx
10
2026-06-10 via Nuitee