Tokyu Stay Shibuya Shin-Minamiguchi

Hotels
8.1 (2518 reviews)
Shibuya-ku Shibuya 3-26-21 , Tokyo , JP
+81 3-5466-0109

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Laundry in room
Helpful staff
Cons:
Cleanliness issues
Limited food options
Room size

Categories

Cleanliness
7.6
Cleanliness of physical room was lacking; some areas mentioned as dirty or moldy.
Service
9.1
Staff were helpful and friendly, with quick resolution of issues.
Location
9.1
Great location in Shibuya, very accessible to attractions and amenities.
Room Quality
7.6
Room quality varied; some mentioned small size and uncomfortable beds.
Amenities
8.6
In-unit laundry was a notable positive, contributing to convenience.
Value for Money
8.1
Decent value given the location and amenities, despite cleanliness concerns.
Food and Beverage
6.6
Breakfast options were limited and considered mediocre by some guests.
Overall Experience
8.1
Overall favorable experience with key positives, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:10

Property Description

Prime Location near Shibuya Station

Modern Apartment-Style Rooms with Kitchenette

Discover the convenience of staying at Tokyu Stay Shibuya Shin-Minamiguchi, just a stone's throw away from Shibuya Station. Indulge in our newly renovated apartment-style rooms featuring a fully equipped kitchenette and in-room washing machine. Unwind in comfort with amenities such as a flat-screen TV, free Wi-Fi, and a safety deposit box.

Convenient Amenities and Services

Savor the freedom of having a kitchenette with a fridge, microwave, and electric kettle in your room. Benefit from our en suite bathroom with complimentary toiletries and a hairdryer. Explore nearby attractions like Harajuku and Shinjuku easily with the hotel's proximity to public transportation.

Exceptional Guest Services

Experience a hassle-free stay with services like dry cleaning, photocopying, and courier services available at our 24-hour front desk. Take advantage of complimentary luggage storage during your stay. Book now for a memorable stay at Shin-Minamiguchi Shibuya Tokyu Stay Hotel.

Important information:

There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival.

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 is subject to availability and at an additional charge.

For guests staying 6 nights or less, rooms will be cleaned daily (bed-making and floor cleaning services are not available).

For guests staying 7 nights or more, rooms will be cleaned once a week only (bed-making and floor cleaning services included).

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.1
Based on 2518 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.1
M
Maia • couple • nz
9
Small but great location, amazing staff
Pros:

It is very central and easy to find from the station

Cons:

The room felt much smaller than described. Not much space for luggage

2026-10-31 • via Nuitee
F
Flavio • solo_traveller • ie
9
Nice, clean, convenient hotel near heart of Shibuya
Pros:

Friendly and helpful staff

Cons:

A bit pricey but then it's Shibuya

2026-10-30 • via Nuitee
P
Paul • extended_group • au
10
2026-10-29 • via Nuitee
J
Jake • couple • gb
10
Amazing location and room and brilliant staff!
Pros:

Perfect location and room size! Such a nice place and exactly what we wanted. Beyond all the staff were so friendly and kind!
Thank you!

2026-10-28 • via Nuitee
C
Courtney • family_with_children • au
7
2026-10-27 • via Nuitee
J
Jia-Ping • couple • tw
9
2026-10-27 • via Nuitee
G
Greta • couple • de
9
sehr angenehm
Pros:

die Mitarbeiterinnen waren sehr freundlich und hilfsbereit! Das Zimmer hatte einen Balkon und sogar Teller wie auch Besteck/ Mikrowelle vorhanden.

2026-10-27 • via Nuitee
M
Megan • couple • au
9
2026-10-27 • via Nuitee
V
Virginie • couple • fr
9
2026-10-27 • via Nuitee
M
Marilene • couple • br
10
2026-10-26 • via Nuitee
S
Steven • extended_group • us
10
2026-10-25 • via Nuitee
D
Dennis • couple • us
10
2026-10-24 • via Nuitee
S
Sophie • couple • us
10
This is the best hotel for location, value, and accommodations
Pros:

I liked that the room had an in unit washer and dryer ! I also liked that the room had a microwave and fridge. It made heating up leftovers fantastic. The staff went above and beyond for making sure our luggage arrived at the correct hotel too.

Cons:

I wish there was an onsen but I understand why there is not one

2026-10-24 • via Nuitee
C
Craig Takahata • solo_traveller • us
8
Very good value and consistent quality!
Pros:

I liked my hotel room was detached from the check in lobby where it often gets crowded when guests are checking in and out.

Cons:

The access way over the train railways to the sky bridges in Shibuya close at night (I'm not sure when), so I had to go all the way around on the road and across the bridge to get back to my hotel room on late nights.

2026-10-23 • via Nuitee
L
Lior • family_with_children • il
9
Pros:

מיקום וניקיון

Cons:

ארוחת בוקר

2026-10-22 • via Nuitee
Y
Yu Wen • couple • tw
7
很好
Pros:

好用的吹風機、沐浴乳、跟洗衣機、烤箱、棉被，服務親切，還有免費的零食跟飲料

Cons:

冷氣太老舊，運轉一直發出聲音，讓我失眠

2026-10-22 • via Nuitee
J
Jiannan • solo_traveller • au
7
2026-10-21 • via Nuitee
J
Janette • couple • de
8
2026-10-21 • via Nuitee
D
Deborah • couple • ch
8
Would stay again
Pros:

We liked the quiet location despite being very close the shibuya station. It has nice rooms , comfortable not luxury. It’s great to have a washing machine in your room . It has nice tea and coffee and ice water free in reception . Staff could not be more helpful .

2026-10-21 • via Nuitee
P
philipp • couple • ch
8
2026-10-21 • via Nuitee