Hotel Portonovo Plaza Centro

Hotels
8.4 (248 reviews)
Calzada Independencia Sur, 482 Colonia Centro , Guadalajara , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
In-room coffee service
Cons:
Cleanliness issues
Noise in rooms
Bathroom conditions

Categories

Cleanliness
7.85
Multiple reviews noted cleanliness issues, including odors and poor bathroom conditions.
Service
9.35
Staff were consistently described as friendly and attentive.
Location
8.85
Location is highlighted positively in several reviews for convenience.
Room Quality
7.35
Several comments regarding poor room conditions such as noise and cleanliness.
Amenities
8.35
Amenities were mentioned favorably, including coffee service.
Value for Money
8.35
Generally seen as adequate for the price, considering positives and negatives.
Food and Beverage
8.35
Comments on food quality were mostly positive, with some criticism.
Overall Experience
8.75
Mixed reviews but balanced by good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:46

Property Description

Modern Rooms with Free Wi-Fi
Hotel Portonovo Plaza Centro offers modern rooms with contemporary décor in warm colors. Enjoy the convenience of free Wi-Fi, air conditioning, flat-screen TV, and a private bathroom with free toiletries. Iron facilities are available upon request.

Convenient Location and Amenities
Located in the city center of Guadalajara, the hotel is just a short walk from the cathedral, main square, shopping centers, and restaurants. Guests can also enjoy the on-site restaurant, bar, business room, and meeting facilities.

Delicious Daily Breakfast and Nearby Attractions
Start your day with a complimentary hot and cold breakfast featuring fruit, bread, yogurt, cereal, and authentic "chilaquiles". Don't miss out on visiting nearby attractions such as Degollado Theatre and the Wax Museum, both within walking distance. Book your stay at Hotel Portonovo Plaza Centro for a memorable experience.

Important information:

Please note that all guests must pay the reservation directly at the hotel in cash. The credit card number is only used to make the booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.4
Based on 248 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.75
B
Balerio • family_with_children • mx
8
cumple con lo necesario buena relación entre calidad y precio.
Pros:

tiene buena ubicación. De noche no es la zona mas segura pero de día todo ok ! Las almohadas son muy cómodas , buen aire acondicionado, personal muy amable y las habitaciones que dan hacia la calzada son grandes pero si es un día de calor suelen oler a drenaje. Limpieza buena pero si le hace falta una actualización, tienen potencial.

Cons:

El olor a drenaje, abrieron las ventanas del cuarto y al entrar te recibe todo el tufo a drenaje, el color del agua del baño es amarilla hasta me asuste, pensé que alguien lo había usado antes, luego entendí que era normal. La puerta del baño no funcionaba bien.

2026-05-28 • via Nuitee
A
Ayala • couple • mx
5
Regular
Pros:

No tomamos el desayuno

Cons:

No respetaron el precio que se anuncio en Boooking, eso sí me disgusto mucho y emanaba un olor a alcantarilla la coladera de la regadera.

2026-05-25 • via Nuitee
S
Salazar Acosta • solo_traveller • mx
7
Pros:

La ubicación y la amabilidad y ofrecimiento de tours

Cons:

Nos tocó en nuestra visita una falla en el clima
Y falla en el drenaje el agua se veía sucia,pero creo que era en general en la ciudad.

2026-05-25 • via Nuitee
J
Joaquín • solo_traveller • mx
9
Buen lugar y buen precio.
Pros:

Buen lugar, el personal muy atento, el hotel muy limpio y tranquilo, y es bueno que haya restaurante 24 horas.

Cons:

Hay que mejorar detalles como que el aire acondicionado está dañado y hace mucho ruido, y no hay tapa para los aromas de las coladeras.

2026-05-24 • via Nuitee
G
Georgina • family_with_children • mx
9
Pros:

El precio accesible

Cons:

Subir escaleras 😁 pero valió la pena

2026-05-24 • via Nuitee
J
José Alfredo • solo_traveller • mx
9
2026-05-23 • via Nuitee
M
Maria • family_with_children • us
4
2026-05-20 • via Nuitee
L
laura lucia • family_with_children • mx
10
Pros:

Atencion de todo el personal..super amables!!! Todooos..gente de limpieza, recepcion, restaurant, bellboys..felicidades

Cons:

Todo excelente

2026-05-19 • via Nuitee
N
Nayeli • solo_traveller • mx
10
Pros:

El servicio

2026-05-15 • via Nuitee
S
Samuel • solo_traveller • mx
9
2026-05-12 • via Nuitee
P
perla Velazquez • solo_traveller • mx
9
2026-05-09 • via Nuitee
K
Karen • extended_group • mx
9
2026-05-06 • via Nuitee
O
oswaldo • solo_traveller • mx
10
2026-04-30 • via Nuitee
C
Castillo • solo_traveller • mx
9
Pros:

Lo accesible de la ubicación y el personal

Cons:

Las almohadas muy duras

2026-04-28 • via Nuitee
D
David • solo_traveller • mx
10
Pros:

La habitación estaba excelente, super cómoda y el personal super amable, muy buen trato por parte de Miguel y Fabiola

2026-04-28 • via Nuitee
D
Dr. Juan Mendoza • solo_traveller • mx
1
Pros:

La ubicación está perfecta

Cons:

Que no tienen seguridad en la entrada ese día el personal no hacia nada contra un borracho

2026-04-26 • via Nuitee
R
Rafael • solo_traveller • mx
9
2026-04-24 • via Nuitee
R
Rafael • solo_traveller • mx
9
2026-04-23 • via Nuitee
G
Geovani • solo_traveller • mx
10
Pros:

Es un hotel acogedor limpio y bonito

Cons:

Sin comentarios

2026-04-18 • via Nuitee
S
Sandra Patricia • solo_traveller • mx
10
Pros:

Atención del personal y limpieza

2026-04-17 • via Nuitee