Comfort Inn Cancun Aeropuerto

Hotels
Comfort Inn
5.2 (112 reviews)
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560 , Cancun , MX

Pets allowed

Facilities

Free breakfast
Express check-out
Parasailing nearby
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Close to airport

Categories

Cleanliness
4.7
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Service
5.7
Standard service standard for a hotel of this rating.
Location
6.7
Close to airport.
Room Quality
4.9
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Amenities
4.9
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Value for Money
4.9
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Food and Beverage
4.9
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Overall Experience
4.9
General sentiment implies a neutral to positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:14

Property Description

Experience the charm and convenience of Comfort Inn Cancun Aeropuerto, perfectly situated for a delightful getaway.

Exceptional Dining
Indulge your taste buds at La Veranda restaurant, offering a delectable menu for lunch and dinner. Prefer a cozy night in? Enjoy room service or start your day with our complimentary continental breakfast served daily.

Comfortable Accommodations
Relax in one of our 65 well-appointed guestrooms featuring plush pillowtop beds, premium bedding, and modern amenities including plasma TVs and digital channels. Each private bathroom is well-equipped with complimentary toiletries for your convenience.

Prime Location
Just 5.9 km from Cancun International Airport, our hotel provides easy access to popular attractions like Xoximilco and Ventura Park. With complimentary airport shuttles available upon request, your travel stress is guaranteed to melt away.

Book your stay today and embrace the perfect blend of comfort and accessibility!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Transportation

    Car recommended

  • Pets

    Pets allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Guest Reviews

5.2
Based on 112 reviews
Cleanliness: 4.7
Service: 5.7
Location: 6.7
Room Quality: 4.9
Amenities: 4.9
Value for Money: 4.9
Food and Beverage: 4.9
Overall Experience: 4.9
E
Ernest couple us
2
Never again
Pros:

Convenience

Cons:

No hot water, poor breakfast with dirty tables

2026-06-25 via Nuitee
R
Ricardo solo_traveller es
6
Pros:

La cercanía al aeropuerto, que es lo que necesitábamos.

Cons:

Respecto de las imágenes publicadas, que evidentemente son de una época mejor y cargadas de filtros, el hotel está viejo y ajado. Las instalaciones de fontanería, el mobiliario, el comedor, es todo viejo y en no muy buenas condiciones.
Con todo, sirvió para nuestro objetivo.

2026-06-24 via Nuitee
L
LUIS solo_traveller mx
10
2026-06-22 via Nuitee
S
Susana solo_traveller mx
9
2026-06-14 via Nuitee
F
Francisco Antonio solo_traveller es
6
Pagas lo que recibes, esta bien para corta estancia
Pros:

La hab era espaciosa y el desayuno era variado

Cons:

Los muebles se ven un poco antiguo y el cuarto se siente un poco Viejo. Pero todo funcionaba bien y estaba limpio

2026-06-13 via Nuitee
S
SERGIO ENRIQUE family_with_children us
7
2026-06-13 via Nuitee
D
DeYvIt*PhReAkInG solo_traveller mx
8
2026-06-08 via Nuitee
M
Maria Sol extended_group ar
6
Pros:

buena ubicaciob para ir al aeropuerto

Cons:

camas muy chicas!!!!

2026-06-08 via Nuitee
E
Edgar family_with_children mx
5
2026-06-05 via Nuitee
M
Meredeth couple us
8
2026-06-02 via Nuitee
A
Angelo couple ca
8
Cons:

There was no soap or shampoo in the shower.

2026-05-27 via Nuitee
F
Frank Eugen Willy couple de
7
2026-05-24 via Nuitee
G
Graciela solo_traveller mx
8
De pasadita
Pros:

La cercanía con el aeropuerto, el desayuno está completo con fruta, huevos, chilaquiles, leche, cereal, yogurth, café, waffles.

Cons:

Al parecer desaparecieron 2 playeras y un pantalón de mi esposo. 🙃 Y sólo llegamos ahí.
Todo lo demás estuvo bien, la habitación es amplia y tienen una mesita para trabajar, cama y plancha.

2026-05-23 via Nuitee
C
Cindy Selene solo_traveller mx
8
Todo muy bien.
Pros:

Cercanía aeropuerto

Cons:

NA

2026-05-18 via Nuitee
C
Camila solo_traveller br
8
Não inclui transfer. Informaram que eram em licitação e por isso não dão o transfer in/out do aeroporto. Escolhi est
2026-04-30 via Nuitee
S
Sutharson solo_traveller lk
10
2026-04-29 via Nuitee
J
Jorge Luis couple mx
7
Pros:

La cercanía al aeropuerto

Cons:

Muy deficiente la limpieza.

2026-04-28 via Nuitee
U
Udila Flavius solo_traveller it
10
Pros:

Everything

Cons:

I don't know

2026-04-27 via Nuitee
A
Annalee solo_traveller us
5
Good place to take a nap if you are close to the airport
Pros:

I like the location of the place , it was close to the airport so it felt like a good idea to take a nap before my flight.

Cons:

The building it’s old , and it doesn’t look like the picture advertised.

2026-04-27 via Nuitee
M
Machine79 solo_traveller de
9
Pros:

The room was small but very comfortable! The staff was very helpful and friendly! The location was convenient!

2026-04-25 via Nuitee