Comfort Inn Cancun Aeropuerto

Hotels
•
Comfort Inn
5.2 (112 reviews)
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560 , Cancun , MX
+52 998 532 6194

listing image 1
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Pets allowed

Facilities

Free breakfast
Express check-out
Parasailing nearby
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Close to airport

Categories

Cleanliness
4.7
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Service
5.7
Standard service standard for a hotel of this rating.
Location
6.7
Close to airport.
Room Quality
4.9
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Amenities
4.9
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Value for Money
4.9
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Food and Beverage
4.9
Not explicitly mentioned in the review. Standard quality for this hotel tier.
Overall Experience
4.9
General sentiment implies a neutral to positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:14

Property Description

Experience the charm and convenience of Comfort Inn Cancun Aeropuerto, perfectly situated for a delightful getaway.

Exceptional Dining
Indulge your taste buds at La Veranda restaurant, offering a delectable menu for lunch and dinner. Prefer a cozy night in? Enjoy room service or start your day with our complimentary continental breakfast served daily.

Comfortable Accommodations
Relax in one of our 65 well-appointed guestrooms featuring plush pillowtop beds, premium bedding, and modern amenities including plasma TVs and digital channels. Each private bathroom is well-equipped with complimentary toiletries for your convenience.

Prime Location
Just 5.9 km from Cancun International Airport, our hotel provides easy access to popular attractions like Xoximilco and Ventura Park. With complimentary airport shuttles available upon request, your travel stress is guaranteed to melt away.

Book your stay today and embrace the perfect blend of comfort and accessibility!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Transportation

    Car recommended

  • Pets

    Pets allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Guest Reviews

5.2
Based on 112 reviews
Cleanliness: 4.7
Service: 5.7
Location: 6.7
Room Quality: 4.9
Amenities: 4.9
Value for Money: 4.9
Food and Beverage: 4.9
Overall Experience: 4.9
A
Ana • solo_traveller • br
1
Cons:

This hotel is every traveler’s nightmare. Avoid it at all costs.

The Wi-Fi simply doesn’t work. What are you supposed to do if you’re a foreign traveler? The shower only drips a few drops of water, and the air conditioning doesn’t work either.

If you chose this hotel because it’s close to the airport and you need reliable internet to check your flight, forget about it. There is no usable Wi-Fi here.

2026-07-25 • via Nuitee
F
frederique • solo_traveller • fr
9
Pros:

Pratique à coté de l'aéroport, 3 restaurants à proximité, équipement, pas de bruit de voitures ni avions

2026-07-22 • via Nuitee
F
Faviola • couple • ca
2
Mal servicio y pésimo el lugar
Pros:

No me gustó nada, del hotel no vale la pena, el servicio que tienen de traslado al aeropuerto es pésimo me dejaron esperando 2 horas, luego como me tocaba regresar al aeropuerto de madrugada me enviaron con un taxi que era del hotel pago y la tarifa decía 250 pesos mexicanos y cuando llegué al aeropuerto que iba a pagar el Sr del taxi me dijo que era 275 pesos y que por una comisión. Me pareció de mal gusto y deshonesto pero que hacía ya estaba en el aeropuerto y tenía que pagar y no te lo dicen antes para embaucarte cuando llegas al aeropuerto. Así que no lo recomiendo en absoluto.

Cons:

El alojamiento me pareció malísimo, en el pasillo para ir a las habitaciones bombillos quemados, la habitación olía mal, no salía agua caliente, las toallas y la sábanas olían mal y manchadas pera el precio que pagué no valió la pena

2026-07-18 • via Nuitee
F
Florencio • solo_traveller • mx
8
Pros:

Es muy práctico el lugar

Cons:

Puede mejorar en cuestiones de limpieza, son detalles mínimos.

2026-07-16 • via Nuitee
R
Ruben • solo_traveller • es
8
2026-07-13 • via Nuitee
D
Dariel • family_with_children • mx
9
2026-07-12 • via Nuitee
Z
Zulema Hernández Salinas • couple • mx
10
Pros:

Excelente ubicación, la recepción está al pendiente las 24 horas, así que pudimos hacer check in tarde, y salir a tiempo para el vuelo, que fue muy temprano.

Cons:

Todo me gustó

2026-07-05 • via Nuitee
縋夢秂 • solo_traveller • cn
7
2026-07-03 • via Nuitee
E
Ernest • couple • us
2
Never again
Pros:

Convenience

Cons:

No hot water, poor breakfast with dirty tables

2026-06-25 • via Nuitee
R
Ricardo • solo_traveller • es
6
Pros:

La cercanía al aeropuerto, que es lo que necesitábamos.

Cons:

Respecto de las imágenes publicadas, que evidentemente son de una época mejor y cargadas de filtros, el hotel está viejo y ajado. Las instalaciones de fontanería, el mobiliario, el comedor, es todo viejo y en no muy buenas condiciones.
Con todo, sirvió para nuestro objetivo.

2026-06-24 • via Nuitee
L
LUIS • solo_traveller • mx
10
2026-06-22 • via Nuitee
S
Susana • solo_traveller • mx
9
2026-06-14 • via Nuitee
F
Francisco Antonio • solo_traveller • es
6
Pagas lo que recibes, esta bien para corta estancia
Pros:

La hab era espaciosa y el desayuno era variado

Cons:

Los muebles se ven un poco antiguo y el cuarto se siente un poco Viejo. Pero todo funcionaba bien y estaba limpio

2026-06-13 • via Nuitee
S
SERGIO ENRIQUE • family_with_children • us
7
2026-06-13 • via Nuitee
D
DeYvIt*PhReAkInG • solo_traveller • mx
8
2026-06-08 • via Nuitee
M
Maria Sol • extended_group • ar
6
Pros:

buena ubicaciob para ir al aeropuerto

Cons:

camas muy chicas!!!!

2026-06-08 • via Nuitee
E
Edgar • family_with_children • mx
5
2026-06-05 • via Nuitee
M
Meredeth • couple • us
8
2026-06-02 • via Nuitee
A
Angelo • couple • ca
8
Cons:

There was no soap or shampoo in the shower.

2026-05-27 • via Nuitee
F
Frank Eugen Willy • couple • de
7
2026-05-24 • via Nuitee