Fiesta Inn Insurgentes Sur

Hotels
•
Fiesta Inn
8.6 (307 reviews)
Mercaderes 20, Colonia San Jose Insurgentes , Mexico City , MX
+52 55 5482 9130

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location (close to shopping, restaurants, Starbucks)
Friendly, efficient and helpful staff
Clean rooms and comfortable beds
Quick check-in/check-out and convenient services (room service, luggage storage)
Cons:
Food: some guests report bland dishes, small portions and high/ inconsistent pricing
Occasional room issues: very small rooms, non-opening windows, uncomfortable pillows
Minor cleanliness problems: hair in pillows, soap/leather odors reported
Parking is independent / not integrated with hotel

Categories

Cleanliness
8.3
Generally praised as very clean (many guests note clean rooms and linens), but occasional issues reported such as hair found in pillows and unpleasant smells from soap/leather in one report.
Service
9.5
Consistently highlighted as friendly, efficient and accommodating (helpful reception, luggage storage, quick room service and smooth check-in/out). Multiple comments praise staff across departments.
Location
9.4
Repeatedly described as excellent — near shopping centers, restaurants, Starbucks and convenient for plans; location is a clear strong point for many reviewers.
Room Quality
8.1
Rooms often described as comfortable with good beds, but some guests reported very small rooms, poor views, non-opening windows and pillows that were uncomfortable.
Amenities
8.6
Amenities like room service, on-site restaurants and nearby shopping are noted positively; parking is available but flagged as independent from the hotel by some guests.
Value for Money
8
Many guests feel the hotel offers good value (location/cleanliness/service), though complaints about high food prices and inconsistent menu pricing lower perceived value for some visitors.
Food and Beverage
7.6
Mixed feedback: some praise the breakfast buffet as comprehensive, while others find restaurant dishes bland, portions small and prices high; there are also remarks about breakfast cost for certain guests.
Overall Experience
9.3
Overall sentiment is very positive with numerous 'excellent' and 'exceeded expectations' comments due to location, service and cleanliness, despite isolated issues with rooms, food pricing and minor cleanliness incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Modern Amenities
Fiesta Inn Insurgentes Sur offers a range of modern amenities including a gym, 24-hour reception, free Wi-Fi, and parking. The air-conditioned rooms are equipped with a flat-screen TV, work desk, safe, and coffee maker for your convenience.

Dining with a View
Indulge in a delicious buffet breakfast and dine at the hotel's restaurant with panoramic views. If you're looking for more dining options, the adjacent shopping center houses a variety of restaurants, bars, and cafés to explore.

Convenience and Services
Enjoy the convenience of laundry and dry cleaning services, a concierge and tour desk, and the option to request an airport shuttle for a hassle-free stay. With Barranca del Muerto Metro Station nearby, exploring Mexico City is a breeze.

Experience comfort and convenience at Fiesta Inn Insurgentes Sur. Book your stay now!

Important information:

In compliance with Mexico City tourism regulations, all guests must present official photo identification and provide contact information. Minors must present a document that allows for their identification (passport, school ID, CURP, or birth certificate), and indicate their relationship to the accompanying adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.6
Based on 307 reviews
Cleanliness: 8.3
Service: 9.5
Location: 9.4
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8
Food and Beverage: 7.6
Overall Experience: 9.3
H
Hugo • solo_traveller • mx
5
Cons:

La limpieza en los alimentos

2026-10-30 • via Nuitee
S
Sheridan • solo_traveller • gb
10
2026-10-28 • via Nuitee
M
Makinose • extended_group • jp
7
良い（というか、以前に泊まったことあり、で、期待通り）
Pros:

治安もよいところだし、ショッピングセンターも近い。徒歩圏内。レストランもある。スタバ隣接、などなど。

Cons:

朝食、日本人には高いか。チップ込みで４５０くらい？

2026-10-27 • via Nuitee
L
Llella • family_with_children • mx
9
2026-10-23 • via Nuitee
L
LILIA • family_with_children • mx
9
el personal es amable y eficiente
Pros:

el tamaño de la habitación y el baño, la ubicación es excelente

Cons:

el jabón de manos y cuero olían a rancio, lo comentamos con recepción pero dijeron que no había remedio=/, no se pueden encender ó apagar las lámparas del buró hay que levantarse a prender/apagar la luz general que está a la entrada de la habitación

2026-10-20 • via Nuitee
Z
Zabel • couple • mx
8
2026-10-12 • via Nuitee
M
Marco Antonio • couple • mx
9
Pros:

Excelente ubicación

2026-10-11 • via Nuitee
J
JULIA ESPERANZA • couple • mx
10
El hotel estuvo de maravilla
Pros:

El cuarto estaba muy limpio y la cama súper cómoda

Cons:

El restaurante, la comida es un poco insípida con porciones muy pequeñas

2026-10-10 • via Nuitee
F
Ferrer - Montalvo • solo_traveller • us
8
2026-09-15 • via Nuitee
R
reyna • solo_traveller • mx
10
Pros:

todo excelente

2026-09-10 • via Nuitee
O
Oba • solo_traveller • mx
7
2026-09-08 • via Nuitee
J
Johana • solo_traveller • co
10
Superó mis expectativas
Pros:

El desayuno es muy completo, la limpieza es muy buena y el personal es muy muy amable

Cons:

-

2026-08-31 • via Nuitee
I
IVONNE ARACELI • solo_traveller • mx
10
Pros:

Atención del personal y limpieza

Cons:

Las almohadas, si bien hay muchas por cama, no fueron realmente cómodas, muy blancas quea cabeza de hundía

2026-08-30 • via Nuitee
O
orlando.zarate • family_with_children • mx
9
Pros:

La ubicación

2026-08-25 • via Nuitee
U
Ulises • family_with_children • mx
10
Excelente
Pros:

Que tuviera room service jajaja yo no pedí nada pero mi mamá sí y estuvo bueno y rápido, también la amabilidad de todas las personas que nos atendieron, desde los caballeros de la entrada, limpieza, elevadores hasta los recepcionistas.

Cons:

Los precios de la comida se me hicieron un poco altos, fuera de eso realmente no encontré ningún inconveniente. Porque también en un cartel del elevador veía -por decir- una hamburguesa a $ 50.00, luego en el cuarto veía un cartelito que decía hamburguesa a $ 60.00 y cuando la pedías la hamburguesa terminaba costando $ 80.00 jajajaj

2026-08-20 • via Nuitee
B
Brenda • solo_traveller • co
10
Excelente hotel
Pros:

Excelente ubicación, la habitación limpia y cómoda, el personal muy amable y diligente y un bufet desayuno bastante bueno en mi opinión. Pude ingresar a la habitación antes del check-in y el último día me guardaron la maleta hasta la noche sin problema.

2026-08-18 • via Nuitee
C
Claudio • couple • mx
8
2026-08-11 • via Nuitee
C
Claudia Leticia • solo_traveller • mx
10
Cómodo, bien ubicado, check inn y check out muy ágil, desayuno bufete muy bueno.
Pros:

La ubicación quedo perfecta para nuestro plan

2026-08-10 • via Nuitee
N
Norka • solo_traveller • mx
10
Regresaré Baby ...
Pros:

La atención, comodidad y limpieza del lugar .

Cons:

Nos dieron una habitación un poco retirada de los elevasores, no pudimos encontrar taxi disponible el viernes que lo necesitamos, pero todo lo demas excelente.

2026-08-09 • via Nuitee
J
Jorge • couple • us
8
2026-08-07 • via Nuitee