Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Lack of shuttle service
Noise from cleaning staff
Limited breakfast options

Categories

Cleanliness
8.44
Some guests reported noise from cleaning staff, affecting their experience.
Service
9.41
Positive mentions about staff being helpful and attentive.
Location
9.45
Guests appreciate the hotel's proximity to Impact Arena and other nearby attractions.
Room Quality
8.9
Comfortable rooms, but lighting could be improved.
Amenities
8.73
Average level of facilities, with room for improvement.
Value for Money
8.59
Generally good value, although some guests found restaurant prices high.
Food and Beverage
7.94
Breakfast variety was lacking, which disappointed some guests.
Overall Experience
8.91
Overall, guests enjoyed their stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:26

Property Description

Convenient Location
Novotel Bangkok IMPACT, located at the heart of IMPACT Complex, offers easy access to Don Muang Airport and downtown Bangkok within minutes.

Luxurious Amenities
Enjoy the spacious rooms with modern wood-on-white decor, glass-wall bathrooms, and comfortable amenities like a flat-screen TV, soft bathrobes, and a well-stocked minibar.

Dining and Leisure Options
Indulge in a variety of culinary delights at The Square, offering a buffet spread of Thai and Western cuisine, or unwind at the lobby lounge. Take advantage of the pool, spa, fitness center, and business center during your stay.

Book now for a memorable experience at Novotel Bangkok IMPACT!

Important information:

Please be informed that the property will preauthorize all credit cards at least 24 hours prior to their arrival.

For nonrefundable bookings, the property kindly requests the same credit card used to guarantee the payment along with a valid identification to be presented upon check-in.

In cases where the credit card cannot be presented for certain reasons, please contact the property directly as soon as possible using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 16 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2052 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.59
Food and Beverage: 7.94
Overall Experience: 8.91
A
Aungkana • couple • th
10
2026-06-20 • via Nuitee
S
Sirilak • couple • th
9
2026-06-18 • via Nuitee
T
Thawatchai • extended_group • th
4
not good but no choice.
Pros:

1.the hotel location near by exhibition hall.

Cons:

1. toilet and bath room very small.
2. the door for bath room and toilet not good cannot lock not convenience for 2 people.
3. light in the room not enough.
4. bedroom too small not convenience.

2026-06-16 • via Nuitee
P
Patrick Frencken • solo_traveller • nl
6
Noodzakelijk hotel i.v.m. een beurs, echter zou ik nooit boeken als ik gewoon naar Bangkok zou gaan.
Pros:

De locatie is zeer industrieachtig en er is niet veel te doen rondom het hotel. Het is ouur een locatie voor het beursgebouw maar heeft niet de gezellige uitsraling van Bangkok stad. Ontbijt is basic.

Cons:

Ondanks het feit dat je in Thailand bent is er weinig tot geen echt Thais eten te bestellen. Het viel me ook tegen dat dit in het eigen restaurant van het hotel ook niet aanwezig is.

2026-06-15 • via Nuitee
J
Jeerawan • couple • th
10
2026-06-10 • via Nuitee
M
Mathulee • couple • th
10
ดีมาก ดีสุดๆ
Pros:

ที่นอนนุ่มสบาย สิ่งอำนวยความสะดวกครบ พนักงานสุภาพมากๆ

Cons:

ไม่มี

2026-06-07 • via Nuitee
V
vaughnhui • solo_traveller • my
7
2026-06-07 • via Nuitee
3
360tann • Solo travel
10
Excellent service and made me feel truly welcome. Highly recommended.
Pros:

I would like to express my appreciation to the Front Desk and Bellman teams for their excellent service. They consistently demonstrated professionalism, friendliness, and a high standard of hospitality throughout my stay. Special thanks to the staff at the Executive Lounge for the wonderful cocktail service, as well as the morning team at the Premier Lounge for their attentive care and excellent service during breakfast. Overall, I am very satisfied with my experience and truly enjoyed my stay. Thank you to everyone for making my visit memorable. I will definitely come back again in the future.

2026-06-06 • via Tripadvisor
J
Jirayuwan • solo_traveller • th
10
2026-06-04 • via Nuitee
V
veerawan • couple • th
10
2026-06-02 • via Nuitee
J
Ji Lin • extended_group • tw
10
2026-06-01 • via Nuitee
P
pawinee • couple • th
9
2026-05-28 • via Nuitee
M
Mint • solo_traveller • th
10
-
Pros:

-

Cons:

-

2026-05-25 • via Nuitee
J
Jianfeng • solo_traveller • ca
10
2026-05-24 • via Nuitee
P
Prapasri • solo_traveller • sg
7
It was a pleasant stay , clean, friendly & helpful staffs
Cons:

I find e light in e bathroom & also the light infront of the long mirror ( behind the doorExc) are not bright enough.

2026-05-21 • via Nuitee
P
panida • solo_traveller • th
10
2026-05-21 • via Nuitee
E
EE QING • couple • my
10
2026-05-19 • via Nuitee
P
Parichat • couple • th
10
2026-05-15 • via Nuitee
沁芳 • solo_traveller • tw
9
2026-05-14 • via Nuitee
C
Chadaphorn • couple • th
10
2026-05-11 • via Nuitee