Novotel Auckland Airport

Hotels
•
Novotel
Ray Emery Drive, Auckland Airport , Auckland , nz

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Dirty bathroom
Overpriced
Long check-in queues

Categories

Cleanliness
8.28
Some complaints about dirty baths and cleaning.
Service
9.25
Staff were welcoming and helpful, good service overall.
Location
9.29
Proximity to the airport is a major advantage.
Room Quality
8.74
Rooms are comfortable but some issues were noted.
Amenities
8.77
Basic amenities provided, but some guests desired more.
Value for Money
8.23
Some guests find it overpriced for what is delivered.
Food and Beverage
8.28
Food quality was mixed; breakfast was praised but restaurant quality noted as average.
Overall Experience
8.75
Generally a good experience, with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Convenient Location

Novotel Auckland Airport is the ideal choice for travelers seeking modern accommodation right next to the Auckland International Airport. With direct walking access to the international terminal and just a 5-minute walk from the domestic terminal, convenience is at your doorstep.

Dining Experience

Indulge in the culinary delights offered at the hotel's restaurant, where you can savor local New Zealand cuisine. The unique cooking station allows you to customize your meal with a variety of ingredients. After dining, unwind at the stylish bar which boasts an extensive selection of wines, cold beers, and snacks.

Modern Amenities

Experience comfort in the air-conditioned rooms equipped with essential amenities such as a minibar, satellite TV, work desk, and a safety deposit box. Stay connected with free Wi-Fi and keep up with your fitness routine at the fully equipped fitness centre.

Book your stay at Novotel Auckland Airport for a seamless travel experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that check-in is available only after 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
A
Alan • solo_traveller • nz
7
Good hotel. Terrible food in restaurant.
Pros:

Close to airports

Cons:

The food was appalling. My burger was soggy. The chips were soft and the salad had a sweet commercial dressing
Shocking.

2026-08-15 • via Nuitee
J
Janine • extended_group • nz
10
2026-08-15 • via Nuitee
C
Carol • solo_traveller • nz
9
2026-08-15 • via Nuitee
M
Michael • family_with_children • us
10
This is a solid airport hotel. They understand the needs of the customer
Pros:

We had a 2 PM flight out and wanted to be near the international terminal so one of us could complete an online meeting. This hotel exceeded our expectations. Great breakfast, decent size room, and clean. They were even kind enough to let us stay until 1230.

Cons:

This hotel demonstrated that it understands the hospitality industry and knows its audience.

2026-08-15 • via Nuitee
D
Derek • couple • nz
10
2026-08-15 • via Nuitee
O
Olivia • solo_traveller • nz
8
Convenient and comfortable stay with super efficient check in
Pros:

So close to the international terminal

2026-08-15 • via Nuitee
S
Shirley • couple • nz
10
Best continental breakfast ever
Pros:

Walking distance to terminal

Cons:

Nothing

2026-08-15 • via Nuitee
M
Marea • couple • au
9
Perfect location for a night each way in and out of NZ
Pros:

Convenient location/ quiet room / comfy bed

Cons:

Crazy high prices in restaurant for most food n esp ordinary wine . Obviously milking one visit travellers with nowhere else to go .

2026-08-15 • via Nuitee
M
Molinaro • couple • sg
10
Pros:

Location outside airport by walk

Cons:

All good

2026-08-15 • via Nuitee
D
DGHiggins • solo_traveller • nz
7
Functional and convenient but not great.
Pros:

Convenience and cleanliness

Cons:

Standards have dropped. The little notice at the mini bar about eliminating all single use plastics just didn't ring true. OK, there were no plastic bottles of water but the half a dozen milk pottles were plastic. The end result is that the bar area and fridge looks like an abandoned building site. Obvious cost cutting without attempting to repurpose and maintain quality. Disappointing.

2026-08-15 • via Nuitee
S
Sharon • extended_group • nz
10
2026-08-15 • via Nuitee
W
Wendy • couple • nz
8
Ideal location for very early flight next day
Pros:

Location was excellent

Cons:

Lighting in the bedroom was very dim which made it difficult to see items.

2026-08-15 • via Nuitee
C
Catherine • couple • nz
8
2026-08-15 • via Nuitee
G
Graeme • couple • nz
9
In general a good stay and food in restaurant very good.
Pros:

Location and restaurant

Cons:

Too much glass shower and toilet. Go to the toilet at night and bedroom is like daylight. Partner wakes up. Not happy!

2026-08-15 • via Nuitee
J
Jan • solo_traveller • nz
10
2026-08-15 • via Nuitee
T
Thomas Graham • solo_traveller • ck
9
Pros:

Location

2026-08-14 • via Nuitee
J
John • couple • nz
9
2026-08-14 • via Nuitee
B
Bruce • couple • nz
10
Thoroughly enjoyable
2026-08-14 • via Nuitee
T
Tina • couple • nz
9
Great stay.
Pros:

Location and standards

Cons:

Nothing

2026-08-14 • via Nuitee
L
Loren • family_with_children • nz
6
Pros:

Location is convenient

Cons:

Very very basic for the price

2026-08-14 • via Nuitee