Novotel Auckland Airport

Hotels
Novotel
Ray Emery Drive, Auckland Airport , Auckland , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Dirty bathroom
Overpriced
Long check-in queues

Categories

Cleanliness
8.28
Some complaints about dirty baths and cleaning.
Service
9.25
Staff were welcoming and helpful, good service overall.
Location
9.29
Proximity to the airport is a major advantage.
Room Quality
8.74
Rooms are comfortable but some issues were noted.
Amenities
8.77
Basic amenities provided, but some guests desired more.
Value for Money
8.23
Some guests find it overpriced for what is delivered.
Food and Beverage
8.28
Food quality was mixed; breakfast was praised but restaurant quality noted as average.
Overall Experience
8.75
Generally a good experience, with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Convenient Location

Novotel Auckland Airport is the ideal choice for travelers seeking modern accommodation right next to the Auckland International Airport. With direct walking access to the international terminal and just a 5-minute walk from the domestic terminal, convenience is at your doorstep.

Dining Experience

Indulge in the culinary delights offered at the hotel's restaurant, where you can savor local New Zealand cuisine. The unique cooking station allows you to customize your meal with a variety of ingredients. After dining, unwind at the stylish bar which boasts an extensive selection of wines, cold beers, and snacks.

Modern Amenities

Experience comfort in the air-conditioned rooms equipped with essential amenities such as a minibar, satellite TV, work desk, and a safety deposit box. Stay connected with free Wi-Fi and keep up with your fitness routine at the fully equipped fitness centre.

Book your stay at Novotel Auckland Airport for a seamless travel experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that check-in is available only after 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 48 per day.

Location

Guest Reviews

Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
J
jacqui couple nz
8
Enjoyable
Pros:

Nice dinner and staff

Cons:

Wasn't clear when walking to hotel at night as no signage

2026-07-26 via Nuitee
C
claire solo_traveller nz
7
Everything was great except shower over too high bath
Pros:

Everything was great except shower kver bath that was so high i could only just get in. I would now be hesitant to book my parents here ss my father would not bexable to shower

Cons:

Shower over bath

2026-07-25 via Nuitee
R
Ross couple nz
8
Great stay but thought was a bit expensive especially when you look at how long we were actually the
Pros:

Late flight back to NZ was able to get out of the airport and rest

Cons:

Breakfast finishing at 10

2026-07-25 via Nuitee
D
Denise solo_traveller au
10
2026-07-25 via Nuitee
K
Katharine couple nz
8
Served a purpose
Pros:

Handy to international airport

Cons:

Wake up call was not sent

2026-07-25 via Nuitee
J
Julie-Anne solo_traveller nz
7
Good if you don't need parking
Pros:

Location, view, staff, breakfast, comfy beds

Cons:

No parking despite booking.com filter saying it has - cost $48 to park at airport for less than 24 hours. No toothpaste, broken toilet latch, light switch locations are confusing. Otherwise all good.

2026-07-25 via Nuitee
L
Linda family_with_children nz
8
2026-07-25 via Nuitee
R
Richard couple nz
8
Have always booked at the Novatel because it is so handy
Pros:

Great location when you need o stay over nite using the international airport

Cons:

Its very bust being so clos to the Airport, you cant grt it all

2026-07-25 via Nuitee
R
Robbie couple nz
8
Pros:

Proximity to the terminal

Cons:

No dislikes

2026-07-24 via Nuitee
L
Lisa family_with_children gb
8
Great location, fab breakfast
Pros:

Great location after flying from the uk with two children. Lovely breakfast, would definitely stay again.

2026-07-24 via Nuitee
J
Jamus couple nz
10
Pros:

Location, facilities

2026-07-24 via Nuitee
S
Saumaki solo_traveller jp
10
2026-07-24 via Nuitee
L
Lois (Rusty) solo_traveller nz
10
Pros:

Comfortable bed

2026-07-24 via Nuitee
D
dan family_with_children nz
8
2026-07-23 via Nuitee
J
Jennifer couple nz
9
Close to terminal, great staff!
Pros:

Staff very friendly and helpful. Clean and spacious room. Gym was great as had everything needed.

Cons:

Restaurant meals were average compared to the prices.

2026-07-23 via Nuitee
K
Kathleen couple nz
9
Pros:

Clean and comfortable with a short walk to international airport.

2026-07-23 via Nuitee
G
Glenn couple nz
9
2026-07-23 via Nuitee
B
Brunton solo_traveller nz
10
2026-07-23 via Nuitee
J
Jo couple nz
9
Excellent and will happily return next time we’re needing to dtsy near the airport.
Pros:

Easy -and quick access to International and Domestic airports (for connecting flights).
I house restaurant with tasty food was a bonus.

Cons:

N/A

2026-07-22 via Nuitee
M
Mike or Elaine couple nz
8
Very nice
Pros:

Proximity

Cons:

Miss the gowns and slippers

2026-07-22 via Nuitee