Novotel Auckland Airport

Hotels
•
Novotel
8.7 (13146 reviews)
Ray Emery Drive, Auckland Airport , Auckland , nz

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Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
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Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Dirty bathroom
Overpriced
Long check-in queues

Categories

Cleanliness
8.28
Some complaints about dirty baths and cleaning.
Service
9.25
Staff were welcoming and helpful, good service overall.
Location
9.29
Proximity to the airport is a major advantage.
Room Quality
8.74
Rooms are comfortable but some issues were noted.
Amenities
8.77
Basic amenities provided, but some guests desired more.
Value for Money
8.23
Some guests find it overpriced for what is delivered.
Food and Beverage
8.28
Food quality was mixed; breakfast was praised but restaurant quality noted as average.
Overall Experience
8.75
Generally a good experience, with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Experience unmatched convenience and elegance at Novotel Auckland Airport, your gateway to the heart of New Zealand.

Prime Location
With direct walking access to the international terminal, getting to and from your flight is a breeze. The domestic terminal is only a five-minute stroll away, making your travel plans seamless.

Gourmet Dining
Indulge in a culinary adventure at our restaurant, where local New Zealand cuisine comes to life. With a unique cooking station and an expansive wine selection, you're in for an unforgettable dining experience.

Exceptional Amenities
Stay fit and energized with our fully equipped fitness centre and enjoy complimentary Wi-Fi in the business centre. Whether for business or leisure, our stylish rooms, featuring modern comforts, ensure a relaxing stay.

Don’t miss out on this perfect blend of comfort and convenience—book your stay at Novotel Auckland Airport today!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that check-in is available only after 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 65 per day.

Location

Guest Reviews

8.7
Based on 13146 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
M
Mark • solo_traveller • nz
8
2026-05-23 • via Nuitee
R
Robyn • couple • au
9
Best location for early flight
Pros:

Location was amazing. Less than 50m to the entrance of the airport.

Cons:

Not enough power points or charging points for usb chargers. Only on one side of king bed. With watches and phones we each needed access.

2026-05-23 • via Nuitee
A
Amy • solo_traveller • nz
10
Everything you need & great staff
Pros:

Lovely lady at reception, tidy room with everything we needed. Amazing view and such a great location

Cons:

Nothing we didn’t like

2026-05-23 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-05-23 • via Nuitee
C
Chun Yi • family_with_children • tw
9
2026-05-23 • via Nuitee
T
TaraGlenn • couple • nz
10
Make your travel enjoyable, ease of comfort, location
Pros:

Everything as usual, painless, great staff, fresh food, excellent location for flights

2026-05-23 • via Nuitee
L
Linda • couple • nz
9
Pros:

Lovely large well appointed room. Restaurant and bar - menu , food and staff all very good

2026-05-23 • via Nuitee
A
Alan • solo_traveller • au
10
Pros:

Great location

2026-05-23 • via Nuitee
L
Lipschitz • solo_traveller • nz
10
2026-05-23 • via Nuitee
D
Dale • couple • us
6
2026-05-22 • via Nuitee
J
Josh • couple • nz
7
2026-05-22 • via Nuitee
J
Jonathan • solo_traveller • nz
9
Tell the care receptionist to try smiling
Pros:

location, room,

Cons:

the girl at the restaurant desk needs to try and smile .. and welcome guests

2026-05-22 • via Nuitee
J
Jayne • couple • nz
10
2026-05-22 • via Nuitee
B
Bayley • couple • nz
9
Great location for a short stay
Pros:

A short walk over to the international terminal for an early flight, so great location. Comfy bed and we had a great view of the runway.

Cons:

Shower doesn’t have much pressure.

2026-05-22 • via Nuitee
A
Ann • extended_group • au
10
Very welcoming, clean, warm, comfortable and lovely and quiet.
Pros:

It’s so convenient to the airport. The staff are lovely. The rooms are very clean, comfortable and quiet. Would definitely recommend and will stay there again

Cons:

There is Nothing I didn’t like

2026-05-21 • via Nuitee
P
Philip • solo_traveller • nz
9
Comfortable and perfect location
Pros:

Comfortable bed

Cons:

Nothing in room , bottle of water

2026-05-21 • via Nuitee
I
irene • couple • nz
5
Was ok
Pros:

Good location
Clean

Cons:

Our room did smell a little musty

2026-05-21 • via Nuitee
W
Wayne • couple • nz
9
2026-05-21 • via Nuitee
F
Fiona • family_with_children • au
7
Nice location
Cons:

Need to provide biscuits for 2 people instead of one

2026-05-21 • via Nuitee
D
Denise Lisa • solo_traveller • nz
10
2026-05-21 • via Nuitee