Novotel Auckland Airport

Hotels
•
Novotel
Ray Emery Drive, Auckland Airport , Auckland , nz
+6492577200

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Dirty bathroom
Overpriced
Long check-in queues

Categories

Cleanliness
8.28
Some complaints about dirty baths and cleaning.
Service
9.25
Staff were welcoming and helpful, good service overall.
Location
9.29
Proximity to the airport is a major advantage.
Room Quality
8.74
Rooms are comfortable but some issues were noted.
Amenities
8.77
Basic amenities provided, but some guests desired more.
Value for Money
8.23
Some guests find it overpriced for what is delivered.
Food and Beverage
8.28
Food quality was mixed; breakfast was praised but restaurant quality noted as average.
Overall Experience
8.75
Generally a good experience, with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Convenient Location

Novotel Auckland Airport is the ideal choice for travelers seeking modern accommodation right next to the Auckland International Airport. With direct walking access to the international terminal and just a 5-minute walk from the domestic terminal, convenience is at your doorstep.

Dining Experience

Indulge in the culinary delights offered at the hotel's restaurant, where you can savor local New Zealand cuisine. The unique cooking station allows you to customize your meal with a variety of ingredients. After dining, unwind at the stylish bar which boasts an extensive selection of wines, cold beers, and snacks.

Modern Amenities

Experience comfort in the air-conditioned rooms equipped with essential amenities such as a minibar, satellite TV, work desk, and a safety deposit box. Stay connected with free Wi-Fi and keep up with your fitness routine at the fully equipped fitness centre.

Book your stay at Novotel Auckland Airport for a seamless travel experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that check-in is available only after 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 48 per day.

Location

Guest Reviews

Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
X
Xiaodan • family_with_children • au
9
We had a great experience with Novotel hotel Auckland airport. Staffs are very helpful which made our trip more easier a
Pros:

Great location, excellent service and helpful staffs.

2026-07-04 • via Nuitee
S
Sam • family_with_children • au
10
2026-07-04 • via Nuitee
H
Hastings • solo_traveller • ws
8
2026-07-04 • via Nuitee
E
Elmarie • couple • nz
10
Very convenient
Pros:

Everything

Cons:

No complimentary water

2026-07-04 • via Nuitee
D
Donna • family_with_children • au
6
It’s ok for one night stay
Cons:

No coffee machine in the room is nesspro machine. Hated the class wall between the bathroom and the bedroom. Light switches weird

2026-07-04 • via Nuitee
K
Karen • couple • nz
9
Will be back.
Pros:

Closeness to international departures , everything you need in one spot, great view of runway

Cons:

Glass wall between bathroom and bedroom , although frosted if one person get up to go during night light wakes other up.

2026-07-03 • via Nuitee
O
Osama • solo_traveller • nz
9
2026-07-03 • via Nuitee
J
Janeve • couple • nz
10
2026-07-03 • via Nuitee
K
Karen • family_with_children • nz
8
2026-07-03 • via Nuitee
D
David • couple • au
7
2026-07-03 • via Nuitee
S
sally • couple • gb
9
Great for a night to unwind after a long flight or two
Pros:

Closeness to airport - great when doing long haul!!

2026-07-03 • via Nuitee
M
Matthew • family_with_children • nz
7
2026-07-03 • via Nuitee
F
FitzGerald • solo_traveller • nz
9
Lovely Experience
Pros:

The main advantage is walking distance to the terminal. This trip was domestic. The transfer bus between the terminals runs every 15 minutes. Second visit to the Novotel. Really like it.

Cons:

Everything went well. No problems.

2026-07-03 • via Nuitee
D
Denise • solo_traveller • nz
9
2026-07-03 • via Nuitee
S
Suzanne • extended_group • nz
4
I had never stayed here before and I am so disappointed $360 for less than average sorry but there a
Pros:

We booked for three adults meaning mum and dad and son adult the room was not set up for 3 adults only two of everything cups towels etc

Cons:

Disgusted to find tissue used under the bed so disgusting the cleaning was not through and the towels should be donated to a vet clinic like cardboard and thin no fluff or bounce well used

2026-07-03 • via Nuitee
E
Edith • solo_traveller • ch
9
2026-07-03 • via Nuitee
C
Craig • couple • nz
10
Nice and comfortable, staff always friendly and helpful
Pros:

Perfect location to the airport, walking distance from both international and domestic terminals so makes travels more relaxed as no need for transport between accommodation and terminals

Cons:

Nothing comes to mind

2026-07-03 • via Nuitee
T
TANIA • couple • nz
8
2026-07-03 • via Nuitee
B
Brooke • solo_traveller • nz
10
Great rooms, restaurant amazing
Pros:

Was a great stay, the views of the plane were great

2026-07-03 • via Nuitee
B
Barbara • solo_traveller • nz
9
2026-07-02 • via Nuitee