Novotel Auckland Airport

Hotels
•
Novotel
8.7 (13294 reviews)
Ray Emery Drive, Auckland Airport , Auckland , nz

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Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
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Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Dirty bathroom
Overpriced
Long check-in queues

Categories

Cleanliness
8.28
Some complaints about dirty baths and cleaning.
Service
9.25
Staff were welcoming and helpful, good service overall.
Location
9.29
Proximity to the airport is a major advantage.
Room Quality
8.74
Rooms are comfortable but some issues were noted.
Amenities
8.77
Basic amenities provided, but some guests desired more.
Value for Money
8.23
Some guests find it overpriced for what is delivered.
Food and Beverage
8.28
Food quality was mixed; breakfast was praised but restaurant quality noted as average.
Overall Experience
8.75
Generally a good experience, with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Experience unmatched convenience and elegance at Novotel Auckland Airport, your gateway to the heart of New Zealand.

Prime Location
With direct walking access to the international terminal, getting to and from your flight is a breeze. The domestic terminal is only a five-minute stroll away, making your travel plans seamless.

Gourmet Dining
Indulge in a culinary adventure at our restaurant, where local New Zealand cuisine comes to life. With a unique cooking station and an expansive wine selection, you're in for an unforgettable dining experience.

Exceptional Amenities
Stay fit and energized with our fully equipped fitness centre and enjoy complimentary Wi-Fi in the business centre. Whether for business or leisure, our stylish rooms, featuring modern comforts, ensure a relaxing stay.

Don’t miss out on this perfect blend of comfort and convenience—book your stay at Novotel Auckland Airport today!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that check-in is available only after 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 65 per day.

Location

Guest Reviews

8.7
Based on 13294 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
K
Kathleen • solo_traveller • au
9
Friendly, welcoming receptionists. Check-in and check-out was fast and easy.
Pros:

Close to airport

2026-06-13 • via Nuitee
S
Simone • couple • nz
9
2026-06-13 • via Nuitee
A
Austin Southland NZ • solo_traveller • nz
10
Pros:

Nice hotel. Friendly staff

2026-06-13 • via Nuitee
E
Evelyn • solo_traveller • au
10
Pros:

The bed
The Receptionist Sheyanne(?) Was relly lovely and helpful
It was within walking distance to checkin
No flight noise

Cons:

Floor above and neighbouring rooms seemed to be clunking loudly much of the time

2026-06-13 • via Nuitee
K
Kirsty • couple • nz
10
2026-06-13 • via Nuitee
A
Andrew • solo_traveller • nz
10
Was well worth the money and I wouldn’t hesitate to recommend it to anyone both for convenience to a
Pros:

The room service was quick and efficient and the meal was of a very high standard.The bed was one of the most comfortable beds I have ever split on apart from my own.

Cons:

Nothing.

2026-06-13 • via Nuitee
S
Sean • family_with_children • nz
8
Excellent
2026-06-13 • via Nuitee
W
Wendy-Anne • solo_traveller • nz
10
2026-06-13 • via Nuitee
A
Angela • couple • nz
10
Lovely staff there to welcome us late at night
Pros:

Proximity to the airport for an overnight stay

2026-06-13 • via Nuitee
G
Grant • couple • nz
10
Great location when travelling overseas. It is extremely comfortable
2026-06-13 • via Nuitee
C
Cecil • solo_traveller • nz
9
Pros:

5 min from international arrivals and departures

Cons:

Over $400 for the night a bit pricey, but with times of our flights it was convenient

2026-06-12 • via Nuitee
D
Danielle • family_with_children • nz
10
2026-06-12 • via Nuitee
M
Mark • couple • nz
10
Pros:

A short stroll to international check-in saves relying on very early regional flights

2026-06-12 • via Nuitee
N
Nittisart • solo_traveller • nz
9
2026-06-12 • via Nuitee
K
Konnie • family_with_children • nz
7
Nice but wouldn’t be a 4 star rating from me
Pros:

For a 4 star, I expected more.

Cons:

The noise from the neighbors

2026-06-12 • via Nuitee
A
Aniruddha Chatterjee • solo_traveller • nz
5
Pros:

Very overpriced for what it is.

Cons:

Price. Alright hotel taking premium price.

2026-06-12 • via Nuitee
L
LYNN • couple • nz
8
Perfect place to stay when departing NZ
Pros:

So close to the airport terminal.
Check in was easy, room clean.
Restaurant meals delicious.

Cons:

Nothing

2026-06-12 • via Nuitee
T
Tim • solo_traveller • nz
10
2026-06-12 • via Nuitee
K
Katie • solo_traveller • nz
10
2026-06-12 • via Nuitee
J
Jo • solo_traveller • au
8
2026-06-12 • via Nuitee