Hotel Indigo Glasgow by IHG

Hotels
•
Hotel Indigo
8.8 (2871 reviews)
75 Waterloo Street , Glasgow , gb
+44 141 226 7700

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Lift / Elevator
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise issues
Some maintenance delays

Categories

Cleanliness
8.69
Generally clean as per multiple reviews, but some mentions of specific issues like a toilet leak.
Service
9.16
Staff described as extremely polite and helpful across multiple reviews.
Location
9.2
Consistently praised for being centrally located and safe.
Room Quality
8.65
Rooms described as spacious and comfortable, though some mention of peculiar styles.
Amenities
8.68
Good amenities like gym and breakfast options, though restaurant availability is limited.
Value for Money
8.64
Described as good value by several reviewers, though there's mention of issue resolution not being timely.
Food and Beverage
8.69
Breakfast is well-reviewed, with lots of options, but some meals unavailable at certain times.
Overall Experience
8.66
Overall positive experiences noted, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:17

Property Description

Luxurious Boutique Rooms
Experience the epitome of luxury in our boutique rooms featuring flat-screen TVs, Egyptian linens, and stylish decor. Relax in comfort with a mini fridge, air conditioning, and plush robes in our elegant bathrooms.

Central Location
Conveniently located in Glasgow centre, Hotel Indigo is a stone's throw away from Glasgow Central Station. Explore nearby attractions such as the Gallery of Modern Art and Glasgow Cathedral with ease, making the most of your stay in the bustling city.

Exclusive Discounts and Amenities
Enjoy special perks during your stay, including a 25% discount on parking rates at Glasgow Q Park. Indulge in delectable dishes at our stylish restaurant and unwind with a refreshing drink at the bar. Book now for an unforgettable experience at Hotel Indigo Glasgow.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.8
Based on 2871 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
J
James • solo_traveller • gb
7
2026-08-15 • via Nuitee
C
Cressentia • solo_traveller • gb
10
Pros:

It was really central, the staff were super lovely and so accommodating. We had such a wonderful time and everyone we dealt with was so kind , helpful and very patient .

Cons:

Nothing.

2026-08-14 • via Nuitee
R
Robert Patrick • extended_group • es
9
Convenient and comfortable
Pros:

Very cool interior design and comfort , plus location in a quiet part of the city centre .

2026-08-13 • via Nuitee
A
Armando • family_with_children • es
10
Excelente
Pros:

Alojamiento cercano al centro y a la parada del autobús del aeropuerto. Limpio, cuidado y habitaciones amplias.

2026-08-13 • via Nuitee
M
MrsBrks • family_with_children • au
1
Pros:

Awful experience overall - look elsewhere. Terrible hotel.

Cons:

The entire stay

2026-08-13 • via Nuitee
M
MrsBrks • family_with_children • au
1
Worst hotel I have ever stayed at - and travelling was my business. Look elsewhere!
Pros:

The only good thing about this hotel is the shower.

Cons:

This hotel should be an embarrassment to IHG. Just appalling - we had 3 rooms for the Commonwealth Games (10 days x 3 rooms) - many thousands of dollars ($10k+) and we deserved better than was offered by this property and their management. I will be reporting to IHG HQ. Hotel rooms were dirty. Mouldy bathrooms. Room 505 - phone was disconnected with no lead from phone to wall. Whole place needs to lift its game and staff need an attitude shift. Food and beverage staff beyond rude - literally looked like they rolled out of bed (they were actually housekeeping staff being used as they were short staffed). To the red head who literally snarled at us - suggest you consider a new career! Food preparation and service not to standard. Paid for breakfast - kitchen was closed and they did not have enough food to serve to guests (no croissants, toast etc) - so went without (essentially a breach in the agreed terms we paid for - deceptive and misleading) - Apparently the "chef" was on holiday so this shut the kitchen - who cares about guest promises! Hotel restaurant not open for lunch or dinner. Whole experience 1 out of 10 at best. Disgusting experience.
This is a hotel in crisis with poor leadership and staffing. Worst hotel I have ever stayed at in the world - they should be ashamed to operate so poorly. IHG you need to look at this one and resolve with the owners - its your name on the property.... and of course they would not allow me to collect points for the stay - just to add insult to injury.
STAY ELSEWHERE.

2026-08-13 • via Nuitee
M
Maria Carlotta • family_with_children • it
7
Pros:

Posizione top

Cons:

Camere buie e poche prese per ricaricare, molto costoso per la tipologia di camera, colazione non curata

2026-08-13 • via Nuitee
F
Fabio • family_with_children • it
9
Ottima soluzione per visitare il centro e posteggio auto vicino.
Pros:

Posizione comoda per visitare il centro città e di fianco ad un posteggio pubblico a pagamento.

2026-08-13 • via Nuitee
A
Anke • family_with_children • de
4
Cons:

Geruch des Zimmers, bekleckerte Schubladen unterhalb der „Kaffeebar“, Gardinen waren schmutzig, Staubschicht im Bad etc.

2026-08-12 • via Nuitee
K
Koen • extended_group • be
8
2026-08-12 • via Nuitee
P
Pamela • couple • gb
9
2026-08-11 • via Nuitee
F
Francesca • couple • it
9
siamo state molto bene a Glasgow, come ovunque in Scozia - torneremo presto
Pros:

la posizione veramente comoda per raggiungere sia il centro per lo shopping ed anche ristoranti - Caffe' - camera e letto molto comodi - bagno spazioso -

Cons:

trovo strano che il secondo ospite in camera non venga registrato - infatti quando abbiamo avuto problema con la carta magnetica della camera , non avevano traccia del nome di mia moglie

2026-08-10 • via Nuitee
O
O'Rourke • solo_traveller • gb
10
2026-08-10 • via Nuitee
C
Catherine • extended_group • fr
9
Très confortable et idéalement situé
Pros:

Hôtel central très bien situé. La chambre très propre et confortable avec une douche spacieuse et très agréable. Le petit déjeuner avec un bon choix de produits et servi dans une grande salle calme. Le personnel d'accueil qui nous a commandé un taxi.

Cons:

Le manque d'une barre pour accrocher les serviettes une fois utilisées.

2026-08-10 • via Nuitee
J
JHA • couple • nl
9
Prima plek voor een overnachting in Glasgow
Pros:

Goed verzorgd hotel op goede locatie vlakbij centrum. Goed ontbijt.

Cons:

Er is een gat, maar niet gezellig.

2026-08-09 • via Nuitee
J
Joseph • couple • us
9
2026-08-09 • via Nuitee
D
David • family_with_children • fr
10
2026-08-09 • via Nuitee
A
Ana • couple • gb
7
2026-08-08 • via Nuitee
R
Renee • solo_traveller • fr
8
Pros:

l'emplacement

Cons:

rien

2026-08-07 • via Nuitee
E
Elaine • solo_traveller • ca
9
My stay was excellent. I could walk everywhere.
Pros:

The location was excellent. Very good breakfast.

Cons:

The bar didn’t have a very good selection of wine.

2026-08-07 • via Nuitee